12808 comments found.
Presale Question: I am looking to buy this theme but I’m wondering. If you have to checkout through woocommerce then there is a price that the customer has to pay before reservation right? What if we just want to accept reservation inquiries, then let admin approve, and then process payment or payment hold later?
I plan to build a site that rents homes, and cars as well, most likely the vacation homes will be paid for upfront but the cars, I will want to make reservations for before accepting payments, is this possible? do you have a demo of this example?
thank you
Hello,
You can use the Modal Checkout method of Traveler.
There have a payment gateway : Bank Transfer then translate it into Pay At Hotel
The reservation will be made but customer do not need to pay yet.
Kindly be noted that after that, Traveler do not control the payment anymore. Customer can pay to hotel but not via Traveler system
Please feel free to contact us if you need any further information.
Thank You and Best Regards
thanks for this, i went ahead and purchased the theme. now im having issues importing demo, loader is stuck on 0% even thought system status requirements are all met. I submitted a ticket, really hope i can use your theme. thank you.
Hello, in partner administration, how can I confirm a room reservation? I have the option to see the details, but I don’t see where I can confirm it as accepted.
Hello,
We have answered on your previous comment. Kindly recheck on it.
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello, in partner administration, how can I confirm a room reservation? I have the option to see the details, but I don’t see where I can confirm it as accepted.
Hello,
Partner cannot confirrm the room reservation.
Admin is the only one who receive the payment – therefore only admin can confirm reservation in the WPAdmin Dashboard
Please feel free to contact us if you need any further information.
Thank You and Best Regards
hello there,
Is there any way toa have text editor funcition for exasmple in tour itinery?
Or can we edit in HTML. ( after saving it looses the formating) 
Hello,
In the lastest theme verison 3.0.9 and TravelCode 3.0.8 with OptionTree 2.7.4.2, we have included Text Editor into Tour Program Text
Please feel free to contact us if you need any further information.
Thank You and Best Regards
I bought the theme and I tried to install it as indicated in the documentation: I webt to appearence theme and I tried to install the zip file I downloaded .. After few seconds I receive a message saying that time has expired follwing the link. Please help
Hello,
We provide support via ShineHelp Support System. Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system here: https://shinehelp.travelerwp.com/That will help our developer quickly identify your issue.
Looking forward to hearing from you soon Thanks and Best Regards!
Hello Team, can you please give extra SERIOUS attention to my ticket 66748, seems there is a bug and the support team unable to solve it, once they said increase PHP and we did and not solved and then other excuses …. the issue is not solved and this is an active website impacted with this problem of the search not showing any results
Dear Team, I managed to fix it and asked the team to close the ticket, back to normal now / thanks
Hello,
Does the issue comes from the server setings ? Kindly share your process to make it work
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Do you have option to add tours cars and activities in to blogs, like a short code or wordpress BLOCKS?
Hello,
When you edit post with Elementor, you can use element List item service to show tours/cars
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello, does theme have plugin or function to automatically add from booking.com “Parser”
Hello,
Thank you for reaching out to Traveler.
Unfortunately, Traveler does not support that function. All items must be created normally to be booked on the Traveler website
Please feel free to contact us if you need any further information. Thank You and Best Regards
Hello ! In Activities, Availability, how to delete a date? (it doesn’t allow me), and if I simply change to “not available” the status “not available” changes to the entire agenda (not just to a date)
Hello,
Just select that date and choose unavailable to update: https://prnt.sc/wvmPY8Xzx1II
Please feel free to contact us if you need any further information.
Thank You and Best Regards
How to Config with Air Booking Website with my travel and hotel booking website for my customer check from Update air ticket price and book from my site..please give me best solution in clearly.
Hello,
Unfortunately, Traveler do not provide flight service. We provide only Hotel, Tour, Activity, Rental and Car Rent
You can use Flight Search from TravelPayout Affiliate but the booking is made on TravelPayout – not on your website
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Okay, just Want to Show Biman Update price from like (Biman Bangladesh Airlines, US-Bangla Airlines) just showing update price not booking, how to do this??suggest any plugin?
Hello,
Unfortunately, Traveler does not support that function or have any plugins to do that
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi, i need to link to specific tour category URL so that i can link to those from the blog how can i find them?
Hello,
You can take example from this: https://modmixmap.travelerwp.com/tour-search-sidebar/?taxonomy[st_tour_type]=78
Explain: https://prnt.sc/PqJJqJTdVkXg modmixmap.travelerwp.com/tour-search-sidebar/ :Page search URL
[st_tour_type] : taxonomy of tour category
78 : id of term city trips
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi, is it possible to remove the option to add hotels to favorites from partners administration?
Hello,
Unfortunately, Traveler does not support that function
Please feel free to contact us if you need any further information.
Thank You and Best Regards
I am using the Mod mix demo, In there i cant change the header image in hotels and locations. I have updated the featured image. but header images I can’t change. How to change header images?
Hello,
It’s a banner with a transparent header. Kindly change in Theme Settings > Styling Options > Banner transparent
For further assistance, kindly submit a ticket on https://shinehelp.travelerwp.com/
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Can I remove that banner ?
Hello,
You can turn off Banner transparent on Theme Settings > Styling Options > Menu > Menu transparent
Please feel free to contact us if you need any further information. Thank You and Best Regards
Hello,
How can I select a default design for each type and stop the user from being able to choose between multiple designs?
Unfortunately, there is no option to help you do that yet.
Regards
Hello! one question: Can a partner book an accommodation added by the administrator? or can they only book their own services? thanks
Hi,
They can book all services in the site normally.
Regards
Hello. How can I test the admin dashboard(for admins, not WordPress admin)?
Hi,
Unfortunately, we are not allow to share admin/partner account to test the demo functions yet.
Regards
Thanks for your reply, but how do I know what features are included in the template management dashboard and are they sufficient for my business?
Hello,
You can watch Traveler backend via our video guideline https://www.youtube.com/watch?v=UuJPnO5y5Jo&list=PLKwVkOFkT-MYozhDeR8PKarhL7To_9npN
Hope you understand Please feel free to contact us if you need any further information
Thank you.
Hi, can you tell me please how much will cost 10000 users using google map service or map you have on the website? Thanks in advance
Thanks for your quick response, Maps Embed API is Unlimited and free I guess, so which one we need to use?
Hello,
Google Maps needs to enable these specific APIs: Distance Matrix API, Maps Embed API, Maps JavaScript, and Places API.
https://travelerwp.com/how-to-configure-google-map-api/Please feel free to contact us if you need any further information. Thank You and Best Regards
Thanks for your quick response
Hi. I added manually new location and tour. while ı adding new tour , ı select location which ı added before but it doesnt show any tour in website when we select this location. Help us Please. Thank You
I also did Traveler Settings > Upgrade Data but still have this problem
Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
ı post already
please help me. ı already posted there but answer was not for my problem. ı add locations and when for these locations when ı add tours, ı cant see that tours added to these locations. on my home page ı send destinations(location) when ı click there tours which ı added arent there.
Hello,
The tour still belong to location. It does not show on location page because you have not builde content for location page.
Kindly follow the instruction on the ticket
Please feel free to contact us if you need any further information.
Thank You and Best Regards
hello many problem with element or and your template
What is the problem?
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
Is it possible to exclude current day from tour search form calendar?
Hi,
Unfortunately, it is not possible to do that.
Regards
But this is nonsense. If I choose the number of days prior to book the tour that the booking can be made for example “1 day” (in tour’s option page) and than i choose in search form: from today to for example 12.08 and click search, than there is a message “Could not find any tours.” even if I actually have some tours!
