6689 comments found.
Can you help me with a CSS code to remove this blank space just before the footer https://pasteboard.co/QWthlFFoMtcK.png
This can be removed by adding / deleting some CSS codes https://pasteboard.co/k5VbBjL8xDCd.png
Update: I’m able to remove the negative space by adding this CSS
content-page, page-content { padding-bottom: 0em; }
btw, it’s a great theme. good job team.
Will i get a discount if I buy more than 1 License? 
Hello, Rimisen,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please contact us via the form on this page – https://themeforest.net/user/8theme
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8theme team
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There is 200 limit per product in your widget for grid/list. Please make it unlimited products. Whenever I chose a category it allow me to have 200 products only.
Please tell me how to make it unlimited any custom code or anything
Hello, Foleyalex259,
Thank you for getting in touch with us, but we can’t verify your purchase right now.
Please contact us via the contact form on this page https://themeforest.net/user/8theme and provide your purchase code.
To show all products you should be able to enter -1 value in the limit field.
Thank you for your cooperation and we look forward to hearing from you soon by email.
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8theme team
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Hey team, I need help from you Please help me to update the theme for my new website (miztiz.com), I just remove/delete the previous site (foyab.com) from ” Activated On Live Domain” as the mentioned record in the dashboard but I still received, “You have reached the activation number limit. . Please help me the way to solve this problem
Regards Gulshan Kaushik
Hello, Gulshandata,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please contact us via the contact form on this page – https://themeforest.net/user/8theme , describe the situation one more time and provide your purchase code.
Thank you for your cooperation and we look forward to hearing from you soon.
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thanks for your reply
Hello, Gulshandata,
You’re welcome!
Have a nice day!
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8theme team
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Hello there,
It displays notifications about the «WooCommerce» plugin needs an update (7.9.0 -> 8.0.0) and «WordPress» (5.9.3. -> 6.2.2)
I wonder if it’s possible to update and it doesn’t conflict with your theme.
Thanks in advance, Cordial greetings,
Hello, Megapublicidad,
Thank you for getting in touch with us.
Please wait for the next theme update and follow our changelog – https://xstore.8theme.com/update-history/
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i cant add Purchase Code to any websites Oops… You have reached the activation number limit! As per the ThemeForest license policy, each license can be used for 1 (one) project only. For more information, please contact us through our official website.
If you require an additional purchase code for the XStore theme, please follow this link to obtain another license.
i need for one staging and other one live
Hello, Aymanwbbo,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please contact us via contact form on this page – https://themeforest.net/user/8theme , describe the situation one more time and provide your purchase code.
Thank you for your cooperation and we look forward to hearing from you soon.
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Hi can you please include a Plant Shop / Nursery demo? it would be really helpful.
Hello, Rmanroh,
Thank you for your inquiry. We have noted this down in our development list.
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Hi, I read article on your website about gray overlay on products and I am looking for a theme with gray overlay possibility on woocommerce images. Is this built in possibility in theme xstore?
Maria
Hello, Ringdal,
Thank you for getting in touch with us.
We offer the following Design Types for our products: Default, Buttons on Hover Middle, Buttons on Hover Bottom, Buttons on Hover Right, Information Mask, Booking, Light, and Overlay Content on Image.
We are pleased to present an example of the Overlay content on an image: https://prnt.sc/yB7YKsDaOjJX
If the information provided does not meet your requirements, we kindly request you to reach out to us through the contact form available on this page – https://themeforest.net/user/8theme. Please include the URL of the article in question, and we will strive to provide a more comprehensive response.
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Hi, I am not talking about overlay on hoover – I am talking about static overlay on all images in shop if i choose to have that – i.e. if all my images have white background it can lookj more appealing having slight grey overlay on all images – without hoovering? Does the theme offer that?
Hello, Ringdal,
We appreciate your prompt response.
We would like to inform you that your request can be accomplished by utilizing custom CSS code. Our dedicated support team is readily available to assist you with the necessary code.
After purchasing XStore, we kindly request you to reach out to us through our forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/. Please ensure to provide the URL of the Shop page from your site.
Here is an example, https://xstore.8theme.com/elementor/demos/niche-market02/shop/ can be like – https://prnt.sc/exCWuJMrsEpj
.content-product .product-content-image:before {
content: '';
position: absolute;
top: 0;
right: 0;
bottom: 0;
left: 0;
background: #00000073;
}
.content-product .product-content-image {
position: relative;
}
where the background: #00000073; can be changed to any other.
We trust that the information provided will be of significant assistance to you.
Kind Regards,
8theme team
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Hi, you propose APK android (plays stor ) – IOS (appstor) ? or other solution that works with your theme. Thanks
Hello, Yacineamotech,
We appreciate your interest in our theme!
We don’t have a special APP for the XStore theme. But the theme is responsive and also has XStore AMP https://xstore.helpscoutdocs.com/article/111-general-info-amp
Should you have any further inquiries, please do not hesitate to contact us.
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XStore Core conflict with latest WooCommerce. Major issues with WooCommerce Home dashboard as well as major issues affecting stock and product variables.
Hello, Tyriekm,
Thank you for contacting us and for using XStore.
Please clear all cache including cache of your browser. There are no such problems on our test sites. Make sure you are using the latest version of Core plugin and the theme – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
Contact us via the form on this page – https://themeforest.net/user/8theme Provide the URL of your site and temporary wp-admin access, so we can check the situation on the site more deeply.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
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I sent the info that you requested. Please check for access
Hello, Tyriekm,
Thank you for getting in touch with us.
We look forward to continuing our conversation via email.
Kind Regards,
8theme team
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I have deactivated the theme and unregistered it on old site. but still unable to activate it on new site. please help
Dear, AfriMainland,
Thank you for reaching out to us. We apologize for any inconvenience you may have faced.
We have already provided a response to your inquiry via email. Kindly check your inbox, including the spam/junk folder, in case our previous email landed there.
If you have any further questions or need additional assistance, please feel free to reply to our email, and we’ll be more than happy to help you resolve the activation issue.
Thank you for your understanding, and we look forward to assisting you further.
Kind Regards,
The 8theme Team
I did not receive any response…. still same issue
I have deactivated the theme and unregistered it on old site. but still unable to activate it on new site. please help
In situations where you find yourself without access to your website and are unable to deactivate it using the XStore admin panel, we provide a simple solution through the 8theme dashboard. You can conveniently deactivate your website by utilizing the features available in the 8theme dashboard. For more information please follow this link: https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites
Hi Team, I have a presale question. I would like to build a ecommerce store. May i know whether the theme comes up with all the necessary features like wishlist, compare, swatches etc. in single xstore plugin as Core or will you rely on other plugins. We are trying Just to build the ecommerce website with minimal plugins. hence the query.
Hello, Manishchander,
Thank you for your interest in our theme!
Yes, our theme has its own wishlist, compare, variation swatches, etc.
Here are some videos – https://youtu.be/ZyjZ-vCx0pE https://youtu.be/LgzC4iK-j6A
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
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Please I need the template for electronics, I can’t find them in the theme folder.. please how can I get them?
Hello, Adkens,
Please contact us via the form on this page – https://themeforest.net/user/8theme and describe your request in more detail.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
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hi this theme supports https://codecanyon.net/item/woocommerce-simple-auctions-wordpress-auctions/6811382 plugin?
Hello, Alexistkd,
Thank you for your interest in our theme!
We did not test XStore with the mentioned plugin officially, so we can’t give a solid response, unfortunately.
If you have any additional questions or concerns, please do not hesitate to reach out to us.
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8theme team
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But if if buy this theme and the plugin doesn’t works what I can do?
Hello, Alexistkd,
We have a 7-day money-back guarantee, so you could purchase and take a test drive.
Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
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8theme team
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Xstore doesn’t works with any auction plugin for woocommerce?
Hello, Alexistkd,
Thank you for your response.
XStore works fine with official WooCommerce plugins, but we did not test the theme with auction plugins. It is possible that you will not face any problem, in another case, you will be able to contact our support https://www.8theme.com/forums/xstore-wordpress-support-forum/ or submit a refund request, as was mentioned. Our support team can check if compatibility can be added by request from a customer with a valid support period, but we fairly answered that compatibility with all existing plugins can not be added.
We hope this answer is clear and helpful.
Kind Regards,
8theme team
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so at the end you guys may help me showing the plugin correctly with the theme?
Hello, Alexistkd,
Thank you for your response.
We can check what can be done about it from our side, after a request on the support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ . If it doesn’t request a lot of customization in code, we will be ready to help (according to the support policy theme authors are not obligated to do additional customization in files). In case you will face a bug in the plugin or changes will be required from the plugin side, you will need to contact the authors of the plugin.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
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8theme team
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I haven’t activated the code in any project, I intend to test DEMO on localhost, but the activation code doesn’t work, can you help me? Thank you very much
Hello, Deltreehd,
Thank you for contacting us and for using XStore.
Please read the next article – https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites
Create account on our site using your purchase code, then you will be able to deactivate domains by yourself.
We hope this information is helpful.
Kind Regards,
8theme team
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Hello
I am very interested in buying this theme, I have two questions if you dont mind.
1) Do you have pre-build headers that you can choose from in case I like a certain demo but want a different header? or do I have to use the drag and drop builder to build my own header?
2) Is the following demo compatible with woocommerce, meaning would it be suitable to be used as a shop? https://xstore.8theme.com/elementor/demos/drinks/Thanks in advance
Hello, Pipin3000,
Thank you for your interest in our XStore theme!
1/ Yes, you will be able to import the header of the desired demo version via Theme Options > Header Builder > Header Templates > Ready To Go Headers.
2/ Yes, just disable Catalog mode via Theme Options > WooCommerce > Shop.
If you have any additional questions or concerns, please do not hesitate to reach out to us.
Kind Regards,
8theme team
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Please how do I add PSD File to my site? For example I already have PSD file for shop in electronics how can I apply it to my site I’m using elementor , Thanks
Hello, Adkens,
Thank you for contacting us and for using XStore.
PSD files of some demo versions you can download from this page https://www.8theme.com/downloads , unzip archives and check PSD files via PhotoShop.
PSD files are layouts of our demo versions that contain images, if you do not know how to use them, it means that you do not need them. Such files can be interesting for designers, for example.
If this is not what you are looking for, please describe the desired result/request in more detail. Contact us by email via the form on this page – https://themeforest.net/user/8theme
Kind Regards,
8theme team
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Actually what I needed is the template for electronics, I can’t find them in the theme folder.. please how can I get them?
Hello, Adkens,
Please contact us via the contact form on this page – https://themeforest.net/user/8theme (it is free).
Kind Regards,
8theme team
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Hi team, we active the variation watches and variation gallery, but when select the color the main image not change, only the variation gallery, how can i resolve it?
Hello, Afuentes25,
Thank you for contacting us and for using XStore.
1/ Make sure you uploaded image for variation – https://prnt.sc/ryBbCysJgWvU
2/ Make sure that the problem is not caused by a 3rd party plugin on your site.
3/ Make sure that the problem is not caused by your custom changes in files.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Kind Regards,
8theme team
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If I check my link on Facebook it still shows Ur URL, even sending my link to people on WhatsApp your site link still displays instead of mine, how can I remove your site link permanently from search? I have checked my site I can’t find where the link is hidden https://prnt.sc/NADZY_3EmCFL
Hello, Adkens,
Please install SEO plugin (for example, Yoast SEO) and change the canonical URL of the demo content according to your needs https://prnt.sc/7lrqiSKZyruj
Don’t forget to clean the FB cache for products/pages you already shared https://developers.facebook.com/tools/debug/sharing/
We hope this information is helpful.
Kind Regards,
8theme team
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Thanks for prompt reply, working now
Hello, Adkens,
Thank you for your response. Have a nice day!
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8theme team
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I have bought the Xstore theme and its support expired, in order to have support again I have to buy the whole theme again??? Is it not possible to pay for the support nothing more?
Hello, Mktnegocios,
Thank you for getting in touch with us.
We can’t verify your purchase right now, mayne the purchase was done from another account.
The next article will help you to renew the support period – https://xstore.helpscoutdocs.com/article/92-how-to-renew-support-period
We hope this information is helpful.
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8theme team
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Have moved my xstore site to a different host. Had difficulty with updates, tracked down the registered site/s for the purchase code via my 8theme account license page. Ensured there is only 1 site registered. (devs previoulsy deactivated). Confirmed 1 site fabandfair.co.uk is only site for that purchase code via license page in 8theme, deactivated and activated this site in WP theme admin to try and fix, confirmed again it is only site. BUT it won’t update. Checked the registered domain in the 8theme backend and it’s added a [.] before the domain name, is this right? Anyway, PCLZIP_ERR_BAD_FORMAT (10) : Unable to find End of Central Dir Record signature. Yes my support has ended for this product but I think there is a problem your end that we cannot deactivate and activate without these errors. Please inform me and others how i/we can fix using the license admin and xstore theme admin page. much obliged, thankyou in advance :)
Hello, Pandinsky01,
Thank you for contacting us and for using XStore.
About PCLZIP_ERR_BAD_FORMAT (-10), please apply the solution from this topic – https://www.8theme.com/topic/i-can-not-update-xstore-from-my-wordpress/#post-359539
We hope this information is helpful.
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8theme team
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Thank you for the info. Tbh i had been thru that process once before but this second time it has worked. Thank you. If i may add this to my comment, filebird in the plugins admin area needs an update, so when i click update it says it has done it, but on refresh the update has not been applied. I am also investigating why i need to apply all updates on this site twice before they are actually seen as successful. However filebird update remains an enigma. perhaps i should update this plugin via ftp? thanks again for helpful info
Hello, Pandinsky01,
Thank you for your response.
Please try to update the filebird plugin to 5.4.5version via FTP or via Dashboard manually using the archive from this page – https://www.8theme.com/downloads/
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8theme team
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Thank you again for speedy response. I downloaded full package from my envato themeforest account, and uploaded the filebird zip via the plugins page, this has worked without a problem, hopefully the subsequent updates will be straight forward. Nice theme, full of good stuff, thank you!
Hello, Pandinsky01,
Thank you for your response.
Have a nice day!
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8theme team
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