9447 comments found.
Hello Thanks for your great product,
When I want to verify my purchased code I face this error : “Problem in connecting… Please try again in a few minutes!” I tried in a day, the same error comes up
Thank you!
Hello,
Thanks for reaching out to us.
Please consult this guide to resolve the issue with the purchase verification process.
Regards
Hi Pre-sale Question: I plan to buy RH – Real Estate Sale and Rental WordPress Theme. Is your theme support to show Properties Grid with Property details under Tabs as your demo website display Property gallery Images display only as https://ultra.realhomes.io/gallery-3-columns/
Hello,
Thanks for reaching out to us.
Of course, as per the link shared, you can have a property gallery view for property listing pages with tabs at the top to shortlist the properties.
Please let me know if you have any further questions or concerns.
Regards
Good to see your reply but, the mention link just show property gallery image not property details. Is it possible to show Property Listing with Tabs in your theme? any example please. And also brief me is it possible to create Membership User Type as Property Agent, Property Owner(Seller), Buyer, etc. I will be very thankful to clarify me. I want to buy theme ASAP.
I am looking forward your response.
Hello,
We don’t have any other example of the Property Listing with Tabs template. However, I will be forwarding your concern to our development team so they may consider adding such a template in a future update.
There is no feature to add a Membership User Type using the Inspiry Membership plugin. Could you please share more details in this regard so that we can improve its features in a future update?
Thanks & Regards
Thanks for your reply. Please add Property Listing with Tabs template. And also add Membership User Type or add a User Type field in User Profile page. It will be good. Thanks
Hi,
We will consider adding these features in a future update. Your suggestion is highly appreciated.
Thanks & Regards
Hi Pre-sale Question: We plan to buy and use RH – Real Estate Sale and Rental WordPress Theme. But we have doubts whether it will fully meet our requirements. Can we get a trial period or a trial version?
Hello,
Thanks for your interest in RealHomes.
I am sorry to let you know that there are no trials available at this time.
Regards
Pre-sale Questions :
1) for Property Sell/Buy : - in your current Demo, I can only see option for Agents to submit listings - I want the option for the property Owners to submit their listings also - therefore, if potential buyers want to filter listings from Owners, they can tick ‘Owners’. - if potential buyers want to filter listings from Agents, they can tick ‘Agents’ in their Search Form. - is that possible? If yes, is it easy to customise myself (using Elementor drag-n-drop)? or, is it difficult (and we’ll need you to customise it for me?)
2) Vacation Rentals : - I notice that, you also provide ‘Vacation Rentals’ theme, when i buy “RH – Real Estate Sale and Rental WordPress Theme’ - so, my question is; can i install ‘Property Sell/Buy’ theme on my 1st domain ( firstdomain.com ) & install ‘Vacation Rentals’ theme on my 2nd domain ( seconddomain.com )? - or, do i need to buy another license, to install on my 2nd domain?
Hope to hear from you.
Hello,
Thanks for your interest in RealHomes – Real Estate WordPress Theme.
1. Yes, you are correct. Agents and agencies can sign up, add, and manage properties using the theme. However, if you require an additional user role such as “owner,” please create a ticket on our support platform, and our team will assist you in adding the custom user role.
2. Currently, we recommend configuring vacation rental websites as a separate installation on a sub-domain. If you prefer to install it on a new domain, please note that you must purchase a new license for that domain.
If you have any further questions or concerns, please let us know.
Regards
Great answer. I love it 
I’ve just purchased your script just now. Will raise a ticket, for Item 1 above. Thank you
Hi, i have created Ticket yesterday, but still no reply from you yet.
Hi,
Our customer support team has replied to all your tickets. You can discuss further concerns with them through our support platform.
Thanks & Regards
Is there anyone who has a solution to setup the header, footer and search form in multilingual version when using Elementor please?
I’m finally migrating the site to the new version of RH and using Elementor, I\’ve setup the header, footer and search from, and have added the plugin from Polylang that adds translation support for the Elementor templates. But when I try to change the setting for the header, footer or search form in the Customize Settings part of RH, it makes all the languages the last one I choose.
Hello,
Thanks for reaching out to us with your inquiry.
To set up and create a custom header, footer, and search form through RealHomes using Elementor, we recommend referring to the documentation provided:
Custom Header & Footer: https://realhomes.io/documentation/custom-header-footer-elementor/
For proper installation and initial setup of Polylang, it is essential to follow the guidelines provided in the following guide:
Polylang Setup: https://support.inspirythemes.com/knowledgebase/how-to-setup-multilingual-website-with-polylang/
Our dedicated support team can assist you if you require further assistance or have any additional questions. Please create a support ticket using the following link:
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Thank you for the reply, Polylang works fine or atleast seems to and is installed as per your suggestions, it’s just that there is no way to select a different header for each language in the customize settings part.
I’ve installed the “add polylang support for customizer (https://wordpress.org/plugins/add-polylang-support-for-customizer/), and that gives a drop down to select between languages in the Customizer, if I change a value for say the contact phone number it works fine, but when you select the Custom Header Template it then uses the same template across all languages and I have no way of changing it to the correct one for each langauge.
Hi,
Please sign up at our support website and ask your question over there as we have to look into it thoroughly.
Thanks & Regards
Hi thank you for the reply, I have an account on the support site but no longer have active support so cannot ask any questions as I cannot select the theme it is about.
Hi,
We have to look into your concerns thoroughly, and in order to do it, we need login credentials of your website, which you can’t share publicly here.
Thanks & Regards
hello, is there a way to include disclaimer at the bottom of every property post
Hello,
Thanks for reaching out to us.
If you like to add a disclaimer at the end of each post, you can write it manually while adding the content of the post.
Many plugins let you add custom content to the bottom or top of each post so that you can find several plugins on WordPress.org.
Please let me know if you have any further questions or concerns.
Regards
Hello, this doesn’t seem to be an issue in Firefox, but the client pointed it out to me yesterday in Chrome. To replicate please visit https://crmrentalmgmt.com/apartment-directory/ and navigate to any page that ISN’T the first page, page 3 for example. Click on a property. Then click the back button in the browser. It goes back to page 1 instead of page 3 where you were browsing. In Firefox it goes back to page 3 right where i left off, not back to page 1. I have not tested any other browsers. Why does this happen?
Hello,
Thank you for reaching out to us with your concern.
This is the browser’s behaviour, which is unique to each browser. However, we will investigate if we can improve this behaviour in the Chrome browser.
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Hi. When setting products for the freelancer or employer packages there is the ‘Project Bump Up’ option. What does it do?
Hello,
Thanks for reaching out to us.
I am unsure about your question; kindly share a screenshot if possible so I can answer your inquiry correctly.
Regards
visitors should not see any properties before signing up. is it possible with this theme?
Hi,
Thanks for reaching out.
Yes, this feature is offered by WordPress. You can make the pages private so only the registered users can see the private pages. There are so many plugins that provide similar functionality, so there are multiple ways to achieve this.
Please let me know if you have any further questions or concerns.
Regards
Hi please i bought REALHOME on Purchase Date: 2023-07-01 09:54:08 UTC. the theme do not meet my requirement. i have ask for refund up to a week yet i have not gotten any response
Hello,
Thank you for contacting us.
I understand that you have requested a refund for your recent purchase. In order for us to process refund requests, we need to understand the reasons behind your dissatisfaction with our product. This information is crucial for us to identify areas of improvement and enhance our offerings to meet customer expectations.
Our team has already addressed your initial refund request, but we kindly ask you to provide further details about how our product did not meet your expectations. By sharing your specific concerns, we can better assist you and work towards resolving any issues you may have encountered.
We value your feedback and are committed to ensuring customer satisfaction. Please discuss your refund request further with our team, and we will do our best to assist you.
Best regards,
the theme feature is great but i think they should be more features to enable one customize to it test. e.g the header can either be default or default kit or Classic homepage. i dont like using demo import.
Hello,
Your message has less details to understand it properly, however, if you are having limitations in the header variations, kindly note you can design your own custom header and footer using RealHomes.
Please consult the following guide to do so.
Create Custom Header & Footer: https://realhomes.io/documentation/custom-header-footer-elementor/
Let me know if there is any other problem we can resolve for you.
Thanks
I have gone through the link above. creating a responsive design as per the link above is difficult as you would have to adjust as per the device type. i would want to get a refund.
Hi,
When you create a custom header and footer using Elementor and RealHomes, the responsiveness of the design must be adjusted manually while editing the header or footer in Elementor. Kindly consult the following and let me know.
Responsive Editing in Elementor: https://elementor.com/help/mobile-editing/
Please let me know if you have any other questions or concerns.
Thanks & Regards
i agree with you on the above. like i said i understand that i would have to adjust manually. but i really would not want to go through the tussle. also your templates are great, but would like to try a different option that works best for me
i have not gotten response from you with regards my refund.
i still have not gotten feedback from you
Hi,
I’m sorry to get back to you a little late. If you don’t like to go through the hassle of adjusting the header using Elementor, you can use any of our already available standard theme headers or footers.
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Do you recommend a plugin that sends to instagram, facebook, etc. All the properties that I put on the site automatically?
Hello,
Thanks for reaching out to us.
You can consider using the Social Media Auto Publish plugin to post the properties automatically to Facebook.
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Hello, just like how gallery images are uploaded, why cant I upload Video same way. Is there a solution to this, I need to be able to browse and upload video not pasting a link
Hello,
Thanks for reaching out to us.
You can upload the video to your website through the Media section of WordPress and then use its link in the properties.
However, please be warned that video streaming consumes a higher amount of bandwidth, resulting in hosting account suspension or termination, and that’s why it is recommended to use Youtube or similar platforms to upload the video.
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Hello, I have installed the latest version of the theme and I have an error message when displaying assets. Can you tell me what it is?
And my support is just expired, I hope you will help me 
Hello,
Thanks for reaching out to us.
I can’t explain the exact reason for the issue. However, please ensure that your hosting meets the minimum requirements of WordPress [ https://wordpress.org/about/requirements/ ].
If the issue persists, kindly get in touch with our customer support so that we can look into it more thoroughly.
Regards
The site has always worked well with your template and it is since the last update that the error message appears. The server is managed by us and everything is in order. Our support is over how can I contact you? Thanks.
Hi,
The RealHomes theme is compatible with all the updated version of PHP as well as the old versions. However, please ensure that your hosting server meets the requirements of WordPress ( https://wordpress.org/about/requirements/ ).
Thanks & Regards
Hi, pre-sale question please.
We are planning to use the theme for both the rental vacation and the real estate (a domain and sub domain)
1) Can users submit their own property on the rental vacation?
2) Can users submit their own property on the real estate?
3) For the rentals, do the user submit and manage the property through the front-end?
4) For the real estate do the user submit and manage the property through the front-end?
5) Can users just recieve / send enquiries to book the vacation home (so no payments are done through our website)
6) Can we create real estate / vacation rental listing packages?
Our idea is to charge / approve users who sign up as agents (so we can verify that they are agents) – all other users can sign up for free
So we want to create packages which allow normal users to submit 1 property. If you have more than 1 property to list then you need to purchase another package.
Thank you
Hello,
Thank you for reaching out to us with your pre-sale questions.
I’m glad you’re considering RealHomes for your real estate project. Here are the answers to your questions:
1. Users can submit their properties on your website using RealHomes. The theme provides a full-fledged user dashboard where users can easily manage and submit their rental vacation properties.
2. Similarly, users can submit their own real estate properties on your website using RealHomes. The user dashboard also allows users to manage and submit their real estate properties.
3. For rental vacation properties, users can submit and manage their properties through the front end of your website using the user dashboard provided by RealHomes.
4. In the case of real estate properties, users can also submit and manage their properties through the front end using the user dashboard.
5. users can send and receive inquiries to book vacation homes. The inquiries can be received via email, and users can manage their bookings through the booking section in the user dashboard.
6. RealHomes offers the flexibility to create different listing submission packages using the Inspiry Membership plugin. This lets you create packages and pricing options for real estate and vacation rental listings.
Please let me know if you have any further questions or concerns.
Regards
Thank you. Do you have demo logins we can try the site before buying please?
Just want to make sure we can properly test it as admin / owner / user
Thank you
Hi,
Sorry, there are no trials or demo logins available.
Thanks & Regards
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Hi, has the recent WPML update affecting the customizer settings for the Language Switcher been solved yet? I have a problem with one on my 4 languages that does not show any listings in any their category for the dutch language.
thank you.
Hello,
Thanks for reaching out to us.
This is a known issue, which will be fixed in the very upcoming version of RealHomes. To resolve this, please follow the steps below.
1. Download this file: https://jmp.sh/JyuIpCzN ( language-switcher.php )
2. Upload and replace the downloaded file at wp-content → themes → realhomes → framework → customizer → language-switcher.php.
3. Done, you should see the Language Switcher settings in Customizer at Dashboard → Real Homes → Customize Settings → Floating Features.
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
I have tried the steps you provided to no avail. I am unsure what settings to use for the solution to work. When is the expected release date for the new update? Thank you for your support
Hi,
We will be releasing an update by the end of this month or early next month. Please get in touch with our customer support team so that we can apply this patch to your website.
Thanks & Regards
How can I add reviews section to my proporties? I was trying to search for that in section: [ Dashboard → Real Homes → Customize Settings → Property Details Page ] but still can’t see that option.
Hello,
Thanks for reaching out to us.
Users can leave their reviews as part of the comments on each property. The property comments section will allow the users to leave ratings as well.
You can activate this feature in Dashboard → Real Homes → Customize Settings → Property Details Page → Basics → Property Ratings [ https://snipboard.io/YK7mfu.jpg ].
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Thank you for you reply. Unfortunately, my account has been limited on InspiryThemes and I’m trying to figure it out.
I did exactly what you pointed out to me but still can’t see the comment section on my properties pages. Can you please help me with it? It’s pretty urgent and I can’t create the support ticket right now
Hi,
Please ensure that you don’t have comments disabled for each property. There is an option on the property add/edit page which allows us to disable comments for each property specifically, as shown here: https://tppr.me/rjPRr
Thanks & Regards
Is it possible to enter a discount code for the various subscriptions? if so where can i view it? moreover, the renewal email is missing for expiring subscriptions
Hello,
Thanks for reaching out to us.
Sorry, there is no discount code support yet available in the Inspiry Membership plugin. We will consider adding it in a future update.
Regards,
Google search console has returned “Core Web Vitals metric Cumulative Layout Shift (CLS) ” issues in the mobile version. I would like to know how we can resolve these issues
Hi,
Thank you for reaching out to us.
Please sign up at our support website and ask your question over there as we will have to look into it thoroughly to assist you.
Regards
Hi!
Thank you for the recent update.
I have a few questions:
Added – Property ID support to RealHomes grid Elementor widget. / Where can I find this option in Ultra Design?
Added – RVR booking split days reservation functionality. / What is this functionality do you have an example?
Many thanks!
Hello,
Thanks for reaching out to us with your inquiries.
1. You can find the Property ID in Meta Settings for Properties Elementor Widgets of Modern Design as shown here: https://tppr.me/LmiO0. However, we will also add Property ID into Ultra Properties Elementor Widgets.
2. Sorry, there is no example available, however, the split booking feature allows you to book a property on the same day when the last guest is checking out. You can activate this feature in Vacation Rental settings as shown here: https://realhomes.io/documentation/vr-settings/
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
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