4411 comments found.
Please check my ticket #26718
Hi DrBorsch Many thanks for your patience
Our technical team is evaluating your concerns in detail and they will be responding soon.
Best Regards Team Designinvento
8 days ago I requested support with the necessary details to give me the solution and 5 days later the support team responded requesting an sort email translation to your theme emails confing area (you can make it easier), ok I sent this translation and more details and I’m still waiting. I need solution right now is too much time for a simple question
Hi there, Sorry for delay, support team is available Monday to Friday and response time is clearly mentioned up to 5 business days depending on ticket queue, they usually respond within 24 hours but sometime it take time due to technical nature of query or if there is extra load on support. Your ticket will be address by tonight.
Ok. Thanks. I wait for it.
I didn´t get the answer yet!
Hi there, They responded ricket will be addressed shortly.
how to show Bump-up listing on frontend?
Please help me ..
Please contact https://help.designinvento.net/support
Hi, how much longer for the theme to be upgraded to Bootstrap 5? The version this theme is built on is very old.
Hi there, we have this in our to do list but there are more important task to perform, it may take some time.
Also, when will the app version be released?
Not sure, development may take time.
This theme was released 9 years ago. It needs app versions. Long overdue
Are the app versions currently being developed? I can use this service>>> https://www.appmysite.com/ but they charge a monthly fee.
is there any demo where user can create his own store I see that I need to buy directorypress wcfm, but I want to see it first in action before I decide to buy it
Well not presented on demo sites as our demo sites only present the extensions provided with purchase package to avoid any misleading content. You can contact support channel https://help.designinvento.net/support they will guide you how this extension works.
where I can change the pic “https://classiads.designinvento.net/elementor/classiads-ultra/wp-content/uploads/2022/11/Classiads-Logo2.png” ??
Please contact support channel, they will guide you through.
already contacted, nobody answer….
Your ticket #26623 has been already responded with a solution and we received confirmation from you as well.
Best Regards Team Designinvento
Question, can CubeWp be integrated with Classiads?
Hi Anton Thanks for choosing our theme
We are not offering CubeWp integration, Classiads is based on elementor which is latest and most customized framework.
Best Regards Team Designinvento
But can CubeWp be integrated?
No, not supported nor tested, if you have a specific idea to integrate mentioned plugin, please contact support channel. Thank you
why some categories arent show in the home page?
Hi antoniom90 Thanks for choosing our theme.
Please submit a ticket at https://help.designinvento.net/support/ and our technical team will certainly help you out.
Kind Regards Team Designinvento
Hi antoniom90 Thanks for choosing our theme.
Please submit a ticket at https://help.designinvento.net/support/ and our technical team will certainly help you out.
Kind Regards Team Designinvento
“when i want to edit the field, it takes too long to load. I am getting error wp-admin/admin-ajax.php 524.”
I created this support ticket 4 days ago. I have been waiting for your support for 4 days. If you don’t answer today, I guess you won’t answer for two more days due to the weekend. which means I’m going to be wasting a week’s time. How will I compensate for this one-week waste of time? I save my sleeping hours and spend it on this job and you keep me waiting for 4 days.
Hi there, I can see your ticket has been transferred to technical team, they would address your issue by today. Don’t worry technical team also work on weekend if there is a critical issue.
Thank you for your answer. Last reply to my question was 3 days ago. I was asked for my cpanel information. They did not provide information for technical team.
Hi, please update the theme to Bootstrap 5. 
Hi there, Thank you for your suggestions, we are already working on this. Its quite time taking process as both versions are wa different from each other.
hi still waiting for mobile app, ones come out i can buy theme an app… will it be flutter and will it support woocommerce payment gateways for membership etc ?
Hi bronzemoontr Thanks for taking interest in our theme
1. App is certainly under development and will be launched soon. 2. Yes it will be based on flutter but payment gateway is under consideration.
Best Regards Team Designinvento
Hi must i buy every extensions separate before i can let people list on my site?
Hi charliebrian2505 Thanks for choosing our theme.
All offered extensions are free of cost for listings however if you are facing any issue in installation then submit a ticket at https://help.designinvento.net/support/ ,support site is working perfectly fine and our technical team will certainly help you out.
Kind Regards Team Designinvento
hi does it have mobile app if no when avaialble ?
Hi koureissi
Thanks for taking interest in our theme
Mobile app is currently under development and it will be launch soon.
Kind Regards Team Designinvento
I don’t see the category names and announcement cards? Where are they?
All category names should be in H1 https://prnt.sc/P8ngMdLXR94M
I need to customize Breadcrumbs like this: Home -> City -> Category -> Ads
Can you help to make such a thing in the theme?
not by default but you can consult with support team if there is a possibility with some custom work. please contact https://help.designinvento.net/support/
Can I use woocommerce payment getway?
yes classiads works with woocomerce payment system. You can use any woocomerce payment gateway
Bonjour jai un problem avec une page sur mon site j’ai volue envoyer un message dans le support ticket mais le texte que j’écrieve il ce supprime automatiquement impossible décrire un message pouvez vous m’aidez? Merci
Hi there, If you are facing issue to use ticket editor, please try to change browoser.
Bonjour j’ai fait un tickets j’attends une réponse merci
Hello, post-sale question & customization inquiry:
My site will: -Allow ALL visitors to register via email (no phone/social login necessary)
-Allow Vendors/Posters to directly pay to create their listing (on a subscription basis or one-time fee), feature ads for a price, and add additional listings for an additional fee
-Users will not actually check out or purchase any items/products on the site. They just connect with vendors/posters to message each vendor their order, questions, information, shipping info, etc, via chat or messaging. Actual ordering will not be necessary on the website. The only cart/checkout functionality would be for vendors to purchase plans/ads/additional listings
-It does not require a map/location functionality
-No bidding functionality needed
-All products/listings are in “New” condition
-No addresses for vendors/posters
-Users don’t need dashboards, but vendors should have a dashboard
-Google Adsense placements
I have Elementor Pro already. I have colors/typography picked out.
Can this be accomplished with the theme?
And do you offer customization/setup services to get this sort of website up and functional?
Thank you,
Taryn
Hi there, please contact designinvento@gmail.com or submit ticket at https://help.designinvento.net/support
Is there a reservation system in the theme?
Yes with resurva booking service + directoryress resurva addon
does it have mobile app now
Hi bronzemoontr
Thanks for taking interest in our theme
Mobile app is currently under development and it will be launch soon.
Kind Regards Team Designinvento
ok cool then, i wait for it… thanks. By the way on demo, post ad button goes little right side that i can not see. seems small responsive issue… This are for new theme style i guess
bonjour, je viens d’acheter ce theme Classiads pour créer un site de petit annonce avez vous la version mise à jour pour 2023? ma version php8.0 n’est pas compatible avec le theme et donc après installation du thème impossible d’importer la démonstration j’ai écrit au suport il ya 4 jours et j’ai toujours pas reçue de reponse comment faire merci de bien vouloir me repondre.
Hi hichmeux Thanks for choosing our theme.
Please submit a ticket at https://help.designinvento.net/support/ ,support site is working perfectly fine and our technical team will certainly help you out.
Kind Regards Team Designinvento
Before my support expired I once raised a refund ticket , I couldn’t use your theme after wasted many months…
Hi There, your last ticket was addressed about 6 months ago and there is no pending query. please contact if you still need support, you can submit ticket regardless of support expiry
