6659 comments found.
Hi Team, Updated the theme and the home page has gone kinda wacky. Is there a way to reinstall only the home page from organic01 ?
Hello, C64___,
Thank you for contacting us and for using XStore.
We respectfully request that you submit a support request through our support forum, as this will be a more efficient method of providing assistance to you. Please follow this link to access the forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If you are utilizing WPBakery, we recommend watching this instructional video: https://youtu.be/wkIKN2IyEZI . For those using Elementor, sections of demo pages can be imported via XStore Studio: https://xstore.helpscoutdocs.com/article/148-xstudio-feature-of-xstore-wordpress-theme
We advise against using WPBakery and Elementor simultaneously for editing the same content, as this may result in conflicts between the page builders and subsequently cause issues.
We hope this information is helpful.
Kind Regards,
8theme team
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I have purchased the theme I have activate theme with the license key here is the link arsportax.com, now I have unregistered theme It is successfully unlink the license with this website arsportax.com. now I am trying to activate to this website dynafit.pk and It is showing me this error Live Website 1/1: arsportax.com, Staging Website 0/2: Kindly guide me how can I fix it.
Hello, immersivesoul,
Our 8theme dashboard, accessible at https://www.8theme.com/account/, offers a user-friendly solution. You can easily deactivate your website using the tools provided in the 8theme dashboard. This ensures a smooth and hassle-free deactivation process even when direct access to your website is not available.
If you encounter any further issues or have questions, please feel free to reach out to our team. We’re here to assist you and ensure that your experience with the XStore theme remains convenient and efficient.
Kind Regards,
The 8Theme Team
Hello friends, good afternoon, morning, look, I was configuring and updating the latest version, everything was fine, but at the time of enabling Sales Booster. in Quantity Discounts: I got an error (Error while switching) and the page stopped working throwing error 503 I try to deactivate Sales Booster but it won’t let me, please help
Hello, Sarwintouch,
Thank you for contacting us and for using XStore.
1/ Please contact us via contact form on this page – https://themeforest.net/user/8theme Provide URL of your site and temporary wp-admin access, so we can take a closer look.
2/ 503 Service Unavailable – this server error response code indicates that the server is not ready to handle the request. Common causes are a server that is down for maintenance or that is overloaded. Please contact your hosting provider and ask for assistance from their side also.
Thank you for your cooperation and we look forward to hearing from you soon by email.
Kind Regards,
8theme team
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I don’t understand how the server problem is going to be if the site lets you enter the administrator panel and the issue is that I can’t deactivate anything in the Sales Booster mode
Hello,
Sorry for the inconvenience. However, We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.
If the issue still persists, please keep all third-party plugins deactivated on your site and grant us permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.
Please note that you should take a complete backup of your site before proceeding.
Furthermore, kindly share your website’s WP Admin URL and login credentials securely with us through the private content area in the Support topic: https://www.8theme.com/forums/xstore-wordpress-support-forum/ -This will enable us to investigate the matter more thoroughly.
WP Admin URL:
WP Admin Username:
WP Admin Password:
Thank you for your cooperation.
Best Regards,
8Theme’s Team
hi I just buy this theme couple hours ago and try to upload and use it but it seem like your theme must be missing some part of code or content that I can not upload and use it said like this” The package could not be installed. The theme is missing the style.css stylesheet.” I already delete from host and re download but still not work
Hello, Duyn30,
Thank you for getting in touch with us.
You are trying to install the wrong archive (full package instead WP theme only). Read the post and follow the instructions https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Also, watch video tutorials https://www.youtube.com/c/8theme/videos
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Kind Regards,
8theme team
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thank you for the guide so I wonder why the full package I upload on theme does not work and I have to use other one pls
Hello, Duyn30,
You’re welcome!
It is because the full package was not created for uploading via WP Dashboard, it contains different files – https://xstore.helpscoutdocs.com/article/4-theme-package Only the “installable archive” should be uploaded to install the theme, as mentioned in our documentation – https://xstore.helpscoutdocs.com/article/12-theme-installation
We trust that the information provided will be of significant assistance to you.
Kind Regards,
8theme team
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thank you so much for the guide !love
Hello, Duyn30,
You’re welcome!
Have a nice day!
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8theme team
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Hi, do you have a Shopify version of X-Store? Thanks, AHS
Hello, Amir777,
Thank you for getting in touch with us.
We regret to inform you that we do not currently offer a Shopify version of our product.
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8theme team
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hi, how to reset license code ?
Hello, Magtacsoft,
Thank you for contacting us and for using XStore.
Please read the next article – https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites
We trust that the information provided will be of significant assistance to you.
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8theme team
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Welcome! We bought the theme and there is an unpleasant phenomenon: if I click on it a couple of times in the “grid and list view”, the listing page crashes. What is this for? Please answer, it would be important to improve!
Hello, Adnetmediahun,
Thank you for contacting us and for using XStore.
We’ve checked and we do not see this problem on our test site.
We kindly request that you submit a support request via our support forum as it will be much more efficient in assisting you – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Register an account on our site using your purchase code, after that, you will be able to post questions and problems there.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
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Hi, does the theme have a manager to add products in e-commerce?
Hello, Ap1506999,
Thank you for your interest in XStore!
Our theme is fully compatible with WooCommerce, so adding and managing products come from WC plugin – https://woocommerce.com/document/managing-products/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
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8theme team
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Is the site multi-currency?
Hello,
Thank you for your comment.
If you are interested in creating a multi-currency site, you have the option to utilize either the WooCommerce WPML or the WooCommerce Currency Switcher. Please note that the WPML plugin is a prerequisite for the former option.
However, it is important to mention that these plugins are not included in our theme package.
Should you have any further inquiries, please do not hesitate to contact us.
Best Regards,
8Theme’s Team
An affiliate company I’d like to work with is asking me to paste javascript code in the footer php. I tried it as instructed by them, and it broke the theme. I’ve activated a backup. What is a good way to place affiliate code on my Minimal Fashion2 theme or child theme and where?
Hello, Cindysays,
Thank you for contacting us and for using XStore.
You may use Insert Headers and Footers plugin to add the code.
We hope this information is helpful.
Kind Regards,
8theme team
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Hi there is an issue in the infinite scroll , when ever we scroll down one row of products loaded is repeated, so there are showing double products , this issue is coing after the theme update
Hello, Sanit1292,
Thank you for contacting us and for using XStore.
Please try to disable WooCommerce Infinite Scroll and Ajax Pagination plugin and select “infinite scroll” in Theme Options > WooCommerce > Shop > Shop page layout > Pagination type. Or select Pagination type > “Default” via Theme Options and use the plugin.
We hope this information is helpful.
Kind Regards,
8theme team
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Can you help me with a CSS code to remove this blank space just before the footer https://pasteboard.co/QWthlFFoMtcK.png
This can be removed by adding / deleting some CSS codes https://pasteboard.co/k5VbBjL8xDCd.png
Update: I’m able to remove the negative space by adding this CSS
content-page, page-content { padding-bottom: 0em; }
btw, it’s a great theme. good job team.
Will i get a discount if I buy more than 1 License? 
Hello, Rimisen,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please contact us via the form on this page – https://themeforest.net/user/8theme
Kind Regards,
8theme team
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There is 200 limit per product in your widget for grid/list. Please make it unlimited products. Whenever I chose a category it allow me to have 200 products only.
Please tell me how to make it unlimited any custom code or anything
Hello, Foleyalex259,
Thank you for getting in touch with us, but we can’t verify your purchase right now.
Please contact us via the contact form on this page https://themeforest.net/user/8theme and provide your purchase code.
To show all products you should be able to enter -1 value in the limit field.
Thank you for your cooperation and we look forward to hearing from you soon by email.
Kind Regards,
8theme team
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Hey team, I need help from you Please help me to update the theme for my new website (miztiz.com), I just remove/delete the previous site (foyab.com) from ” Activated On Live Domain” as the mentioned record in the dashboard but I still received, “You have reached the activation number limit. . Please help me the way to solve this problem
Regards Gulshan Kaushik
Hello, Gulshandata,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please contact us via the contact form on this page – https://themeforest.net/user/8theme , describe the situation one more time and provide your purchase code.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
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thanks for your reply
Hello, Gulshandata,
You’re welcome!
Have a nice day!
Kind Regards,
8theme team
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Hello there,
It displays notifications about the «WooCommerce» plugin needs an update (7.9.0 -> 8.0.0) and «WordPress» (5.9.3. -> 6.2.2)
I wonder if it’s possible to update and it doesn’t conflict with your theme.
Thanks in advance, Cordial greetings,
Hello, Megapublicidad,
Thank you for getting in touch with us.
Please wait for the next theme update and follow our changelog – https://xstore.8theme.com/update-history/
Kind Regards,
8theme team
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i cant add Purchase Code to any websites Oops… You have reached the activation number limit! As per the ThemeForest license policy, each license can be used for 1 (one) project only. For more information, please contact us through our official website.
If you require an additional purchase code for the XStore theme, please follow this link to obtain another license.
i need for one staging and other one live
Hello, Aymanwbbo,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please contact us via contact form on this page – https://themeforest.net/user/8theme , describe the situation one more time and provide your purchase code.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
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Hi can you please include a Plant Shop / Nursery demo? it would be really helpful.
Hello, Rmanroh,
Thank you for your inquiry. We have noted this down in our development list.
Kind Regards,
8theme team
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Hi, I read article on your website about gray overlay on products and I am looking for a theme with gray overlay possibility on woocommerce images. Is this built in possibility in theme xstore?
Maria
Hello, Ringdal,
Thank you for getting in touch with us.
We offer the following Design Types for our products: Default, Buttons on Hover Middle, Buttons on Hover Bottom, Buttons on Hover Right, Information Mask, Booking, Light, and Overlay Content on Image.
We are pleased to present an example of the Overlay content on an image: https://prnt.sc/yB7YKsDaOjJX
If the information provided does not meet your requirements, we kindly request you to reach out to us through the contact form available on this page – https://themeforest.net/user/8theme. Please include the URL of the article in question, and we will strive to provide a more comprehensive response.
Kind Regards,
8theme team
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Hi, I am not talking about overlay on hoover – I am talking about static overlay on all images in shop if i choose to have that – i.e. if all my images have white background it can lookj more appealing having slight grey overlay on all images – without hoovering? Does the theme offer that?
Hello, Ringdal,
We appreciate your prompt response.
We would like to inform you that your request can be accomplished by utilizing custom CSS code. Our dedicated support team is readily available to assist you with the necessary code.
After purchasing XStore, we kindly request you to reach out to us through our forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/. Please ensure to provide the URL of the Shop page from your site.
Here is an example, https://xstore.8theme.com/elementor/demos/niche-market02/shop/ can be like – https://prnt.sc/exCWuJMrsEpj
.content-product .product-content-image:before {
content: '';
position: absolute;
top: 0;
right: 0;
bottom: 0;
left: 0;
background: #00000073;
}
.content-product .product-content-image {
position: relative;
}
where the background: #00000073; can be changed to any other.
We trust that the information provided will be of significant assistance to you.
Kind Regards,
8theme team
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Hi, you propose APK android (plays stor ) – IOS (appstor) ? or other solution that works with your theme. Thanks
Hello, Yacineamotech,
We appreciate your interest in our theme!
We don’t have a special APP for the XStore theme. But the theme is responsive and also has XStore AMP https://xstore.helpscoutdocs.com/article/111-general-info-amp
Should you have any further inquiries, please do not hesitate to contact us.
Kind Regards,
8theme team
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XStore Core conflict with latest WooCommerce. Major issues with WooCommerce Home dashboard as well as major issues affecting stock and product variables.
Hello, Tyriekm,
Thank you for contacting us and for using XStore.
Please clear all cache including cache of your browser. There are no such problems on our test sites. Make sure you are using the latest version of Core plugin and the theme – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
Contact us via the form on this page – https://themeforest.net/user/8theme Provide the URL of your site and temporary wp-admin access, so we can check the situation on the site more deeply.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
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I sent the info that you requested. Please check for access
Hello, Tyriekm,
Thank you for getting in touch with us.
We look forward to continuing our conversation via email.
Kind Regards,
8theme team
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I have deactivated the theme and unregistered it on old site. but still unable to activate it on new site. please help
Dear, AfriMainland,
Thank you for reaching out to us. We apologize for any inconvenience you may have faced.
We have already provided a response to your inquiry via email. Kindly check your inbox, including the spam/junk folder, in case our previous email landed there.
If you have any further questions or need additional assistance, please feel free to reply to our email, and we’ll be more than happy to help you resolve the activation issue.
Thank you for your understanding, and we look forward to assisting you further.
Kind Regards,
The 8theme Team
I did not receive any response…. still same issue
I have deactivated the theme and unregistered it on old site. but still unable to activate it on new site. please help
In situations where you find yourself without access to your website and are unable to deactivate it using the XStore admin panel, we provide a simple solution through the 8theme dashboard. You can conveniently deactivate your website by utilizing the features available in the 8theme dashboard. For more information please follow this link: https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites
