17901 comments found.
I updated theme and login page doesnt work anymore
Resave the wp admin – vibebp – settings – login
Not working. Also when i open any page it logs me out as admin. I recently updated to the lates version, that is when these problems started. Also after the update i cant access my staging area too.
You have to completely logout first from the app. Please change the security in wp admin – vibebp – settings – client id
I am just facing problem after problem. The theme is challenging and has too many problems. I really need your help. All the suggestions above are not working.
Please share ticket ID with us. https://wplms.ticksy.com
Ticket created #3446351
If I require support for the installation, buy this plugin, how do I coordinate the theme for the installation?
Just post a ticket at Wplms.ticksy.com
Is it possible to get WPLMS as a plugin for another site?
Yes, you can purchase the theme and use its plugins on another site. Many users using with other themes like Astra / Avada / Elementor Hello theme etc.
Hello
I had installed WPS Hide Login plugin today on my clients website, as they were getting too many brute-force login attempts.
From the moment i had installed the plugin (https://wordpress.org/plugins/wps-hide-login/) and renamed the admin url to bs-login from wp-admin, the entire LMS system broke down.
No body, including the admin account and user accounts were able to login. The login process redirects back to login page and didn’t get through the App for the students, not Wordpress Admin dashboard for the admin.
Luckily, i had the daily backup enabled on server, and we had restored yesterday’s backup to make the site working again.
Could you please suggest, what could have went wrong?
hi, we use the same plugin in our live sites. Post a ticket at wplms.ticksy.com we’ll need to check your site for this.
Activate Vibe Google Meet Plugin, User can’t go to App page
Would you mind if help me check and fix for above problem at Ticket: https://wplms.ticksy.com/ticket/3439885
And Please check the Ticket system https://wplms.io. Currently creating a ticket here is ok, but it is not possible to set the topic of that ticket to be private or public. And after creating, it is not possible to comment or edit the Ticket even though the system is logged in.
And another problem related to Youtube videos, please help me fix it soon at https://wplms.ticksy.com/ticket/3439303/
Regards,
working on this
Both issues were resolved.
Hi. I am getting really frustrated. None of the instructions you gave me are working, slightest change to profile menu, it won’t work anymore on the front. You said to activate a few plugin before using the wizard and I did that, now, when I login through your login system, it should take me to the dashboard on the front if I click setting or notification, and it won’t. and you have closed the ticket so I can’t tell you any other place than here.
I am doing some testing on dev site and I suspect it is the refresh button under buddypress tab of vibebp doing this. But you said when I make changes I must do this.
All the tickets are migrated on https://wplms.ticksy.com , the refresh button refreshes the buddypress navigation which is when you activate / deactivate new component. Can you locate and share ticket id here with us ?
I was sure, I kept the email msg but can’t find it to give you ticket number. I do believe that buddypress refresh is not working correctly. I created a single page and added it on the setting but the refresh button is still using member-directory on the browser path, could this be the problem? I try to add widgets to the dashboard, it is not working. I used student dashboard, instructor sidebar (dashboard), vibebp dashboard and those widgets simply don’t show up. I watched the video, read the instructions and it is not working. How do I open a support ticket now?
BTW, after spending hours, I finally resolved the menu issue but have not been able to resolve the dashboard widget issue. I opened a topic under issues and bugs on this. I hope to get an answer soon
That is correct, the refresh button will open the profile page, we are improving this so that these refreshes are not required. Just head over to https://Wplms.ticksy.com to open a ticket. The dashboard check this video https://m.youtube.com/watch?v=53HIhssXBVI
Urgent! Scom v1.2 File doesn’t work on the unit now.
Please help me check and fix this soon! Tomorrow morning I have to instruct my school’s teachers to put the lesson on the system. But now I have this problem…
(Excuse me, I’ve posted to here https://wplms.io/support/forums/topic/scom-v1-2-file-doesnt-work-on-the-unit-now/#post-388884 – But still have to post one more to here ==> https://wplms.ticksy.com/ticket/3439283 to input website admin account. Because, when open ticket in https://wplms.io/support I don’t know how to make content private)
And another problem:
Videos put into units with Youtube links before students could not click to open video links or share videos via other platforms. But now students can click open to watch the video directly on Youtube or share it on to another platform or copy the link from the unit. Although the Youtube video link has been set to non-public.
Ticket: https://wplms.ticksy.com/ticket/3439303
Regards,
checking asap.
Thanks so much! Hope can help me fix for problem soon!
Please check admin information at Link: https://wplms.ticksy.com/ticket/3439283 . I can’t reply on wplms.io/support
Seems resolved.
Thanks for your timely support! The scorm 1.2 issue was fine.
Please help me prevent students from being able to arbitrarily switch to watch the lesson content with Youtube videos put in by the teacher to watch it directly on Youtube or take and share Youtube videos out – Ticket https://wplms.ticksy.com/ticket/3439303
Regards,
This is resolved.
this is to just let you know that latest updates has so many bugs. Zoom meeting is not creating frontend, single session is not working, script is not compatible with other theme (Astra)
Please can you post a ticket wplms.ticksy.com , we have no reports of any such bug. Ensure the plugins are updated zoom meeting safe working perfectly well and can be tested in the playground demo as well.
Please update on the topic.
Checking this
Check this please
Working on this..
I have already sent you the ftp credentials. Please check
Would you mind if help me check and fix for probelm: Unable to browse admin page, but can still browse all other sub admin pages
TICKET #3436133
Regards,
Likely some security plugin setting. Replied on ticket.
I’ve just sent you FTP, Please check!
The topic was resolved.
Hi. Will offline courses work with woocommerce subscription? meaning, if client doesn’t pay monthly subscription, will the course become unavailable offline??
Yes please see this video : https://www.youtube.com/watch?v=2SJYl6lD8jc
The issue is really bad for mobile video playing videos, the latest update damaged this, please see: https://wplms.ticksy.com/ticket/3435414/
Thank you for sharing this. This is the first report, we’re checking this.
please, let me know if this is fixed now, critical thing
Yes, we release plugin update.
Hi, I am still waiting for a fix on this guys!
Please update on the ticket.
hi. when is the AI plugin that trains on our own data get released ???
Our Q&A plugin is ready but without a transciber plugin it is not of much use. The transcription is built using 2 plugins : Audio/ Video Transcription and the PDF/ PPT reader.
what/which ocr technology are you guys planning on integrating for pdf/ppt reader.
Email me at vibethemes@gmail.com for more details.
Hi Team,
Please review Ticksy PRIVATE TICKET #3433335. I have raised it on new Support forum. It is aboutr WPLMS Batches plugin we bought two days back .
Please continue here : https://wplms.ticksy.com/ticket/3433335/
Hello,
In the Wordpress settings, the comment must be approved before publishing option is active, but when a comment is made in the course, the comment appears to be approved directly, I couldn’t see a different option in the settings. I want the comment to be displayed after approval, where is the setting for this?
Yes, since this is a course review it has been forced to be accepted. We can disable this to manualy accept . please post on wplms.ticksy.com and we’ll share how to achieve that.
I created a ticket, waiting for your response
Hello,
There are users who are complaining that when purchasing the course, at the time they are choosing the option to pay with a credit card, having completed the entire process and finalizing the purchase, they receive an email saying that the payment has not been released. What can this be?
WPLMS is using WooCommerce for the payments. Check the order status if their payment sin WP admin – Orders section. Only when WooCommerce marks the order complete the courses are allocated to the user. The payment not released is likely a payments gateway issue, you may need to connect with your payment gateway on this.
Hello,
I can’t access the website https://vibethemes.ticksy.com/
The message appears: “This Ticksy account is Inactive. If you are the owner of the account and want to recover it, please contact Ticksy’s support department!”
USe https://wplms.ticksy.com , same account.
Hello support team, i would like to ask this simple question please: 1. i want to create a two different registration forms for both instructor and student but before i create i think i must create same fields for their profiles, thus: there are 1. profile fields under the ” users” and 2- there are ” member profiles ” under ” Vipe Bp”, thus: which one i use to create user profile fields for both instructor and student to create after that the registration forms, also i see two pre-installed profiles ” academy and default, can i delete them and create new ones?
User fields are only at 1 location : WP Admin – USers – Profile fields. Vibebp – Member Profiles are layouts, that is how user’s profile appears to the public view.
When you create the fields, you will see the option to select for member type and whether to include it in signup forms or not. This selection reflects on the registration form that appears in the login popup. If you have a “default member type” on registration set in WP admin – Vibebp – Setings – buddypress then only the signup fields for the member type will show up in the default registration form on the popup.
Now if you want to use registration pages and disable registration through popup, connect a registration page in WP admin – WPLMS – BuddyPress – Registration. On that page you can add 1 or more registration form shortcodes as explained below.
Since you want 2 different registration pages. You will need to create 2 registration shortcodes from WP admin – Vibebp – Settings – Registration. Here you will see that you can generate multiple registration forms for different member types. Create 2 registration forms, copy their shortcode and place it on the Registration page created in previous step.
Replied on ticket
Hi, please let me know if the zoom function was added. Thanks.
https://vibethemes.ticksy.com/ticket/3432507Please use wplms.io/support for posting tickets. Continuing on the ticket
Hi. Did you check?
Hi. Did you check?
We release zoom addon update on this tomorrow
Please let me know
Please let me know
HI friends, is the Zoom update out yet? I am waiting for it.
HI friends, is the Zoom update out yet? I am waiting for it. Please
Check this please. I am waiting for it
Hi, I would like to know when this update will be released please. I have some time waiting
Unfortunately, this is a feature request which are less priority than bugs and issues. The update will be live soon as development is complete but not tested.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
