Discussion on TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

Discussion on TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

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​Hi;”My website’s gallery appears fine, but I’m encountering the error shown in the attached image while editing with Elementor. How can I fix this?”​

http://www.dijigami.com/wp-content/uploads/2023/09/Ekran-goruntusu-2023-09-12-192519.png

Hi, kindly provide your purchase code via our contact form at https://themeforest.net/user/codexthemes

Greetings, I had the theme activated on an old website so I migrated it to my new URL, the old website along with the domain was deleted. Now I want to activate the theme on my new site and it won’t let me. It tells me it is being used on another website. I want to write to support and they won’t let me because it expired, but I can’t pay $41 to ask support a question.

I already solved the problem, I saw where it can be deactivated.

Hi, thank you for letting us know.

import the example with wpbakery, import all the text, import it without formatting even if I change it in the theme options and with the correct tags (H2) https://prnt.sc/NTglejPdRC3v

how he gives it to me: https://prnt.sc/aSwBf_iDvtSu

as seen in your sample: https://prnt.sc/WrbS6aAeYrFL

https://codex-themes.com/thegem/sites/agency-creative-light/

Hi, looks like the theme’s css has not be regenerated or you have some caching plugins where you need to empty the caches. Kndly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, we will check your current configuration.

I want to use Yacht & Boat Rental / Listing but it is not there even though my theme is updated to Version 5.9.1 August 29th, 2023

Hi, kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, we will check your current configuration.

Hello, I want to have a website selling different plans. Can your site be useful for me? please check this link : https://fundednext.com/#:~:text=Choose%20the%20Best%20FundedNext%20Challenge

user can select trading platform and chose a plan . can i do this with your template ??

Hi, thank you for your request. Sure, you can use tabs&tours content element for adding the option to switch between different content (in this case: plans). For more details kindly contact us via our contact form at https://themeforest.net/user/codexthemes

​Hi, I am getting the follwing error on my website.

I have updated theme to latest version.

Any ideas?

Warning: require(/home/windmadness/public_html/wp-content/themes/thegem/inc/pagespeed/lazy-items.class.php): failed to open stream: No such file or directory in /home/windmadness/public_html/wp-content/themes/thegem/inc/pagespeed/pagespeed.class.php on line 3

Fatal error: require(): Failed opening required ’/home/windmadness/public_html/wp-content/themes/thegem/inc/pagespeed/lazy-items.class.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home/windmadness/public_html/wp-content/themes/thegem/inc/pagespeed/pagespeed.class.php on line 3​

Hey, I have bought 6 licences for this theme. It’s awesome but now getting this message on one of the sites…

Parse error: syntax error, unexpected ‘if’ (T_IF) in /home/windmadness/public_html/wp-content/themes/thegem/functions.php on line 173 There has been a critical error on this website.

I have installed the latest version of the theme and updated WP

Hi, kindly use our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and your URL, thank you.

Hi, why the theme shows a thumbnail of images that I upload and not the original resolution? How can I deactivate this, regards

Hi, kindly use our contact form at https://themeforest.net/user/codexthemes and provide your URL and your purchase code, thank you.

How many time can i use the theme like i have 2 e-commerce store & 2 business portfolio with different domain & hosting. Can i use the theme on 4 website & how many time i can use purchase code? also can i use a video slider( A slider that plays 6 sec clip and add 3 slides)

Hey! Hope you doing well. You have exceeded the max. number of activations, allowed by this activation key. how many activations i had like i do i have to purchase the theme again & again? I bought it once i can use it again i don’t won’t the latest theme designs u added. Kindly give me a solution . It was used 1 time on a live website besides that offline on my system.

Hi, kindly check the license terms: https://themeforest.net/licenses/terms/regular You can manage your licenses and activations via TheGem license manager https://codex-themes.com/thegem/license_manager Also, kindly check our documentation in this regard: https://docs.codex-themes.com/article/295-license-terms If you have any further questions do not hesitate to contact us via our contact form at https://themeforest.net/user/codexthemes

I have de actived the website but still its saying u have reached your limits

Hi, replied per mail

I am not spamming here. I am just sharing my experience with you here . You are insinuating “When we visited the three sites, they were all online and live. After we wrote that this is a licence abuse, you probably put the two installations in “maintenance mode”.” I would like you to prove your insinuations. That supposedly 3 websites were online at the same time. Because that is not true. Why did you block me from registering/deregistering a licence in the first place? With what reason?

Hi dear, can this theme be used only with Elementor? (Not using Divi or backery…?) Can the theme change the width? And the fonts? Thanks!

Hi, in regards to the page builders, TheGem is built for Elementor and WPBakery page builders. You can also use Gutenberg and Divi, however please note: the prebuilt demos and the elements features will not be accessible, as TheGem’s main plugin “TheGem Elements” works with Elementor or WPBakery. Yes, you can change width, layouts, fonts, colors and many more options – you can customize nearly each and every corner of your website with TheGem.

Hi, I’m trying to add a js for mouseover event but I can’t find the way for it to work. I’m not expert with js. First I tried the script straight on the JS box of the theme, nothing. Then I added a enqued function on the functions.php I see the script path on the page source but it still not working. I’m not sure what I’m doing wrong.

I’ve set this on the functions.php:

function enqueue_custom_script() { wp_enqueue_script(‘color-barra’, get_template_directory_uri() . ’/js/colorBarra/color-barra.js’, array(‘jquery’), null, true); } add_action(‘wp_enqueue_scripts’, ‘enqueue_custom_script’);

the color-barra.js:

document.addEventListener(‘DOMContentLoaded’, function() { const topBar = document.getElementById(‘top-bar’); const menuPiscinas = document.querySelector(’.menu-piscinas’); });

menuPiscinas.addEventListener('mouseover', () => {
    topBar.style.backgroundColor = 'blue!important';
});
menuPiscinas.addEventListener('mouseout', () => {
    topBar.style.backgroundColor = 'white';
});

Is there something else I should do, Is there something not right that could be preventing this to work?

Thanks in advance

Hi, kindly resubmit this at codexthemes.ticksy.com, thank you.

Ok thank you.

Hello, Just want to ask whether this list of plugins WPBakery Page Builder ($64) Revolution Slider ($85) LayerSlider ($25) is included in the theme purchase or not. If yes, also to clarify is WPBakery premium included with all it’s features and is it the most recent version of WPBakery? Thank you

Hi, thank you for your request. Yes, the premium plugin listed are all included as bundled plugins and WPBakery is in the latest version 7.0

Hi again, I purchased the Theme. I have also separately bought Elementor Pro. Now I have installed all the plugins, guided by the support docs and videos of the theme itself. And seems like LayerSlider, Slider Revolution, these plugins are not premium or included. If by included it meant that it would install it for me, I could do it myself. Maybe I am not finding the licenses for them and they should be somewhere? please advise. Cause right now I have those two just free versions.. In spite of me asking whether they were included as premium (I even listed them above with their respective prices). Please advise where to find license codes for plugins? Thanks.

Hi, thank you for your purchase. No worries, Revolution Slider and LayerSlider come as bundled plugins with the theme. It means: all features and functions of these plugins work as in premium version and you don’t need to buy any separate extra license for this. Please check this article: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins Again: you do not need any license codes for these plugins, they are already activated as bundled plugins. Please just ignore any activations messages if you have some in your dashboard.

Hi, is it possible to use custom font?!

Hi! I found the way. Thanks

Hi, thank you for letting us know!

Hi, license manager not work for me, I have correctly put my purchase code and username , but the page said “Wrong purchase code or username”. Could you please check?

Hi, did you use another username to purchase? Kindly provide your purchase code via our contact form at https://themeforest.net/user/codexthemes

​Hi, I’m using your TheGem – Creative Multi-Purpose & WooCommerce WordPress Theme in my https://annaeyebrowthreading.com/ website, but your theme created an error, your theme is not working on my website whereas I also activated the purchase code but still create problems, other themes working properly just your theme is creating error.

Hi, kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, thank you.

Hi, Please when I import the template it doesn’t appears correctly !! where does the problem come from ? Thanks !!

Hi, kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and your URL, thank you.

A have two but I’m thinking of buying more licences to update my few more sites to TheGem. Unfortunately I found a big problem. I need more “custom breakpoints” for responsive design but if I’m trying to activate it in Elementor (I have Elementor Pro) it is impossible with TheGem (there is no such option to activating in elementor settings). On others theme this feature working. When I disable “TheGem Theme Elements (for Elementor)” the feature is showing as activatable in Elementor setting but after activating it the whole page breaks down and can’t be edited anymore. I believe that fixing this issue will be for the benefit of all TheGem users, current and future.

Hi, regarding the custom breakpoints in Elementor: there is a well known issue with templates and custom breakpoints in Elementor itself, kindly check this https://github.com/elementor/elementor/issues/19394 . It is still in processing by Elementor team. In order to avoid any possible problems by default TheGem keeps this feature disabled. However, you can always enable this feature by going to Theme Options -> Extras and activating this: https://prnt.sc/rHiaDQR2tgX6 For more details and for the further discussion kindly contact us via our contact form at https://themeforest.net/user/codexthemes , thank you.

Thank You for reply. Now I’ve read thread about Elementor problem with breakpoints, so I will be waiting for solve problem and I’m glad to know that this feature is available in TheGem throught by activating in options.

You are very welcome!

Hello Codex Team, I am trying to figure out why I’m not able to see the latest Gem Blocks in the dashboard. Such as “Blog Posts” in page selections.

Is there any specific instruction I should followed? I can’t find it anywhere. This is not working: https://docs.codex-themes.com/article/303-importing-demo-content

I am using the latest version: TheGem Version: 5.9.0

Thank you :)

Hi, thank you for your request. Please check this article: https://docs.codex-themes.com/article/275-some-blocks-are-missing

I deregister a licence to a website that was nv2agroup.com on the panel as I dont need it anymore, was ging to use it on another site that I was building but it says

This installation has been deregistered and can’t be registered again with this purchase code. Please purchase an additional copy of theme in order to get a new valid activation key for this installation. In case of any questions please.

Any help or if you can activate it to https://draluciahernandez.com/

plz thanks rozuja

Hi, at the moment you run two live websites with two separate licenses, so everything should be correct. Did you use TheGem license manager for deregistering? Kindly share your purchase code via our contact form at https://themeforest.net/user/codexthemes so we can check your current setup, thank you.

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