1254 comments found.
I have 2 clients complaining that “Bitdefender” is blocking because of a JS:Trojan.Cryxos.13117 located in /codevz-plus/assests/js/codevzplus.js?ver=4.5
Let me know what to do to solve this.
Love your theme, Erik
Hi,
We did not experienced this issue yet, please send your websites links via our support page: https://codevz.ticksy.com so we can investigate in this case.
Regards
im thinking of getting this theme. can i use it for the same site in 2 languages, arabic and english ( where the audience can click and choose in which language they want to see the site – please reply today if possible
Hi, I have followed all instructions for the login pop up but it does not pop up. I have all other plugins disabled and everything is up to date. Are there any other settings not in your documentation that could cause the pop up not to load?
Do you have any prediction as when will you bring accessibility WCAG compliance to your theme most importante navigation menu specially mobile find bellow some reference https://www.w3.org/WAI/tutorials/menus/
Greeting. How to change back the colorful heading to the normal heading? Thank you. https://prnt.sc/YzTXRhYBi2HT
Hi,
This issue is not related to our theme, please send your website URL via our support page, so we will check it for you.
https://codevz.ticksy.comRegards
LOVE your theme, coding, all of it. One question: Does your codevz-plus plugin now include the new Twitter X icon? It is now available, Twitter X Font Awesome 6 versions have been made available on 03 August 2023 in 6.4.2. Fab Fa Twitter X” and Font-Awesome Brand Icon Twitter X. Is your theme package updated with that? Thanks a million 
Aha, I found it in the latest update of your plugin, for the social icons in the header/ footer elements. I also disabled the Twitter in the share bar, since that did not permit adding the new X yet. Many thanks
Hi,
Thank you for your report, we will update mentioned font library in our next update.
Regards
I do not understand the price of this model. Does this mean that if I buy this template at $49, will I get all the templates in arabic rtl, or is that price only per one template?
Hi,
With $49 you will get full package of all theme that include all demos in English and Arabic (RTL), and life time free updates.
Regards
I am considering buying this Xtra theme .. re demo Architect-2 .. there is a slow spinning text circle … is this part of Xtra theme where we can customise the text?
Hi,
This is an image that you can create it by yourself.
Regards
Any idea why the current version 4.5.3 hasn’t been pushed out to at least 10 sites on 3 different hosts?
Hi,
Please send your request via our support page: https://codevz.ticksy.com so we will investigate in this case.
Regards
Submitted ticket now, thanks.
You are welcome
Pointing out an ongoing issue. Part of this theme is not mobile responsive
Looking at your Home Renovation Demo on mobile > https://xtratheme.com/home-renovation/
On the Homepage when you scroll down a bit to the “Tab Section” (Our Home Renovation / Our Strategy / Our Location)
All of them are pushed to the right on mobile, causing some text to be cut off (it is extended right off of the screen)
This will be a big problem for website ranking as Google and Bing will not accept this.
Hi,
Thank you for your feedback, our demo has been fixed, if you have any issue please contact us via our support page here: https://codevz.ticksy.com
Regards
What is happening with this support center? Can’t sign in, it just sits there spinning, and then it will give a 503 error
Hi,
it was a temporary issue that has been fixed quickly.
Regards
Thank You
You are welcome
Hi, is there a way to close the mobile menu when an anchor link is clicked? As of now the menu stays open on an anchor click nd blocks the content. Ticket: #3419322
Hi,
Please check your ticket on our support center and follow your issue there.
Regards
Hello please make your theme WCAG compliance ate the moment it is not, you sell to europeu and USA it’s necessary or your clients are in legal risk
A simple manual keyboard manual test tells it
Hi,
Thank you for your feedback, we just sent it to our technical department, so they will work on it for further updates.
Regards
Cheers take as reference all the accessibility features like skip link improve toggle open and colapse and their names. see the following themes https://themedemos.webmandesign.eu/reykjavik/ if you get it right your theme would be the best
Thank you.
Hi,
I’m not able to edit the Slider Revolution since I’m receiving: “ajax error!!!”.
I saw a lot of people asking the same, but not the solution.
Hope you can help me.
Thank you!
Hi,
Please deactivate all of your plugins except the revolution slider then clear your cache and test it again, if you still have the same problem check your wp or server error log, it may there is a PHP error. Also, make sure you have installed the latest version of plugins.
Regards
This theme has gone from 3 for $50 to $29 each and then $39 each and now it up to $49 each!
Hi,
The price is related to our theme features and the number of our pre-built website demos, it was $29 when we had only 50 demos, now XTRA has more than 100 demos also compatible with Elementor & Bakery page builders and many more features that we added to the theme in recent years.
Regards
Hello, if the license is for one domain. How do I work on this theme on my localhost? I want to customize it first and then deploy it on the live site. How can I do this?
Hi,
Localhost is not counted when you activate the theme with your purchase code and you can use it again on your final website.
Regards
I have never used it before, so I have some questions in my mind, can you give me a demo with admin panel, I want to see how to use it. i have never used wordpress before
Hi,
First thank you for your interest in our theme, unfortunately, we do not have a demo for the admin panel but you can watch our video tutorials or read our theme documentation before buying.
Xtra Theme Documentation: https://xtratheme.com/docs/ Video Tutorials Channel: https://www.youtube.com/@xtratheme4100/videosRegards
hi
I want to change the direction of the Carousel motion in the Arabic version of the website so that it is the opposite of the Carousel motion in the design of our English language website.
An example of our English language site : https://odp.org.ly/about-us/Please see Our Team section __
An example of our site in Arabic :
https://odp.org.ly/ar/%D9%85%D9%86-%D9%86%D8%AD%D9%86/Please see ( فريق العمل ) section
THANKS
Just want to ask if it’s good for 1 website only? or I can make and use it on multiple domain name??
Hi,
Each license is for only one website, you should buy news license for each new website.
Regards
I want to set up a multi language website, Arabic and English. Can I use RTL and LTR for the same demo? If yes, is there any documentation for this? Thanks
