26704 comments found.
NEED HELLP PLEASE !!! hello, i want to buy like this theme of this website https://cifreceramica.com/ is wordpress the name the template is atico but i don’t find it and contact the agency he don’t answer so if u this theme have same of this website i can buy it please help me thanks Youuu
Hi there,
Thanks for writing in! You can see all our demos presented here, perhaps you can find something similar to your example.
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can u please help tell me the similar example pleasee u have 600 example
Hi there,
Perhaps you can check these demos here: https://bridge155.qodeinteractive.com/ https://bridge281.qodeinteractive.com/ https://bridge456.qodeinteractive.com/You can practically build these sections very similar with our theme and its widgets.
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How do I rollback to a previous Bridge theme version? Since the last update: My clients websites, that are using Bridge, don’t show in Safari’s latest versions!
The websites are completely white
Hi there,
Thanks for writing in! Did you use the latest 29.9 version with all the latest plugins as well? Also, could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
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Hi there,
first: great theme!
But I have problems with one of your elements:
I am using the “Qode Image Slider” and it works perfect on desktop.
Switching to mobile it isn’t a slider anymore. The images are one below the other in one row.
I am not using the QI Addon for Elementor – it does not work.
Thanks for help! 
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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hello
When I want to be active, show me this error. ””Code is already registered for other domain”” i want to delete pre-existing domin and use new one
regerds
Hi there,
Thanks for writing in! Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance with this, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
If I’ve no longer got access to the sites that were originally used for development due to a compromised hosting plan that we had to shut down, what is the best way to deregister my 5 purchase codes, so that I can use them to rebuild the websites that they were originally on? My support is expired.
Hi there,
Thanks for writing in! Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance with this, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I see this vulnerability for Bridge Core on my site – https://patchstack.com/database/vulnerability/bridge-core/wordpress-bridge-core-plugin-3-0-9-reflected-cross-site-scripting-xss-vulnerability?_a_id=350
Hi there,
Please update the theme and its plugins to the latest version (29.9) as the Core version is 3.1.0.
This has been resolved in the update.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks
Hi there,
Thank you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi – I’ve used your theme for several sites now. Have you considered adding in a feature that would allow you to turn off unwanted Bridge related elements / minimise Javascript to help increase the overall page speed score?
Hi there,
Thanks for writing in! Bridge theme does have certain options such as disabling icon packages and the loading and specific JS files to improve the performance if needed.
If you need assistance with this, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
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Hello, I have 6 purchased licenses of Bridge. However, in the Qode Help center, I can only see 4 of the being listed. How come? And how can I get to see them?
Hi there,
The licenses are registered if you submit a request for that particular licence on our help center, they are not connected to Envato purchases. So this is probably why you have only 4 listed, as you already have requests for those 4 on our help center.
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Hi,
I’m trying to activate the theme. When I click on “Register Theme” it just shows “Please wait” and nothing happens.
I checked the console and it’s getting stuck because it’s trying to load it over HTTP. How can I fix this?
Mixed Content: The page at ’?page=bridge_core_dashboard’ was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘http://youwebsite/wp-json/qode-api/v1/registration'. This request has been blocked; the content must be served over HTTPS.
I was testing for a bit and I just forced all calls to go over https. This made the call work and the theme was activated successfully. Thanks.
Hi there,
Mixed content issue can commonly occur when the user activates an SSL certificate on a website after the files have already been uploaded. Usually, it comes down to removing the old images (that were uploaded during HTTP) and uploading new ones (so they get uploaded with HTTPS). If you use the google chrome developer tools console you can find a list of images that are causing this issue.
You can also try using some SSL plugins like this one: https://wordpress.org/plugins/really-simple-ssl/If you resolve this it should be ok with the registration, since mixed content can impact the registration process. You can also read this article here.
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How to change duration time to slide between sections? https://www.paktor.eu/
I have problem beacause it works very slow
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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.
I am using this theme but pie chart elements are not working on my website. in backend the elements are present with the options but in front end the elements are invisible. please help me.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there. How can access older version of the pre-packaged plugins (eg. Bridge Core, Qode Instagram Widget, LayerSlider etc)? I want to use them on my site for testing purposes. Thanks.
Hi there,
Thank you for reaching us!
Usually it is always the latest theme files an plugin versions that are included within the theme package available, so if you still need assistance and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Hi, there is an issue at contactform7. At first I did not update your latest version, because then there are issues at your portfolio slider and timeline. But for trying to fix the contactform7 issue, I already updated to latest theme version. But there is no way for me to fix the contactform 7 issue. Users can not send any messages on contactform7. SMTP account is working. I installed wpforms and this is also working. Do you have any advice? Actually I want to keep the contactform7.
Hi there,
Could you please explain a bit more about your issue, do you get an error? Perhaps best would be to send us a mail to our help center providing your purchase code in it and our team will check this on your end.
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non riesco a sganciare una licenza usata per sbaglio , ho reinstallato word press e usato lo stesso dominio , ma quando vado a inserire la demo del template mi dice : Il codice è già registrato per un altro dominio
Registration Please input the purchase code you received with the theme as well as your email address in order to activate your copy of the theme.
Register your theme Purchase Code ........................................................ Code is already registered for other domain Email
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance with this, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Thank you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Your theme (Bridge Child) contains outdated copies of some WooCommerce template files.
Hi, i noticed from previous comments, do i still need to send email to support since I dont have support license anymore. is there an update that i missed about this? thanks!
Hi there,
Thanks for writing in! Have you updated the theme to the latest version as well as the themes plugins?
The latest version of the theme is 29.8.1 so please check that.
Support
Select Portfolio part of
Qode Interactive
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thank you. updated but still see this
bridge/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0,
Hi there,
Thanks for reporting this, you should know that it is compatible with the latest WooCommerce as well, you will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
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I was watching the video and i am a member with a password key. i just don’t the the bridge theme in my own personal dashboard, how its shown in the video. i was given the theme via a 3rd party developer me and him picked it out . can i get the zip file threw the qoura help center ?? just wondering … im still waiting on there reply
Hi there,
Thanks for writing in! Please note that the theme files are always associated with your Envato account from which you purchased the theme from, so you can, if you purchased the theme, always access the latest theme files. If you were not the one that purchased the theme perhaps your 3rd party developer can provide you with the latest theme files.
We hope this helped.
Support
Select Portfolio part of
Qode Interactive
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Can I upgrade directly from version 22.2 to the latest one you released following your guide? This guide: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480038-How-To-Update-The-Bridge-WordPress-Theme-And-Bundled-Plugins Or should I proceed differently since the version is very dated?
Hi there,
Yes you can follow that procedure for sure. Do note that you will need to update the plugins manually, but this is covered in the article.
Thank you.
Support
Select Portfolio part of
Qode Interactive
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Hey everyone,
Apparently there was an issue with updating to 29.8.1
I am getting a warning when editing a post: wp-content/plugins/LayerSlider/static/admin/js/ls-admin-tinymce.js
Some of the plugins didn’t update automatically from your updater, I had to manually click on “theme details” then update plugins from there… but still having this issue.
Can you help me out?
Thanks a bunch!
Hi there, Since it is a bit hard to tell from here we would kindly ask you to, after you updated the theme to the latest version, Navigate to plugins and deactivate and Delete the LayerSlider plugin. Once this is done you will be notified that you need to install a required plugin which has the latest version. So please install LayerSlider once again.
If this does not help you are more than welcome to send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
Support
Select Portfolio part of
Qode Interactive
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Just a quick question. Is there a way to remove the #qode-home on the Home Slider Buttons?
Hi there,
Could you please be a bit more specific, provide us with a demo URL or your website URL and a screenshot, so we can be sure on which slider button you refer to exactly.
Thank you.
Support
Select Portfolio part of
Qode Interactive
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