886 comments found.
Frontend not loading. The website opens only for logged in admins. Anyone seeing the same issue?
Sorry, we cannot access your site to check. Please provide access information and create a ticket to the forum so we can check for you.
Hi.. I do not wish to purchase support for one issue. I hadn’t really used much of your support during my initial period. If you could help this out in any other way, I would really appreciate it. Is there any email address I could get in touch with you?
Hi,
You can refer to the article https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Thanks.
Hi There, I have one other question, I can’t translate the words in the learnpress environment. I used Loco translate and Poedit, but nothing happens. How can we change that. Thank you. Gr TM
Hi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and then fix that for you.
Thanks
Ok thank you, I will do that. Gr TM
Hi There, I saw at the Learnpress settings that you can set the number of uploads (for documents), that the user can upload. But where is that option in the frontend? I dont see the option, for an user, to upload his of her documents? Thank you. Greetings TM
Hi There, Okay, but that is the option to upload documents in the course. If we do that, than the student can upload a document also? Gr TM
Hi,
Sorry, only when students do assignments can they upload files. Otherwise, if they are users (students), they cannot upload any files to courses. please check again.
Thanks,
Hello, Before I purchase this theme, I have a few questions: 1 Are all demo homes available upon purchase? Also ‘Demo Life Coaching – new version’? 2 Are all types of course-archive-formats available (can I choose to enable sitebar, rankings, levels, how many weeks, how many lessons, ...) – Because it looks very different on all demos and I would like to display a combination of data. (for example: https://coaching.thimpress.com/demo-life-coaching/courses/ vs https://coaching.thimpress.com/life-coaching/course-category/career-coaching/) 3 Samen question for events. The looks are very different on all demo’s. 4 In events: Can i switch time display to 14:40 instead of am/pm? 5 Can i always implement podcasts? 6 I checkes documentation: there is no info about customisation – courses and no info about events (https://docs.thimpress.com/coachingwp/customize/events/) What about that? Looking forward to your respons. Thank you.
Hi,
1. Yes, all demos will included in a purchase.
2. Yes, we build that via Elementor so you can configure the item you need to show.
3,4: So sorry, we don’t have the option to change it, that is the fixed style.
5. Yes, you can.
6. The course is built via the Elementor so you can read this documentation: https://docs.thimpress.com/thim-elementor-kit/edit-page-and-add-widgets/loop-item/
Thanks
Thank you for your quick respons. To be sure: In events i cannot switch time display to 14:40 instead of am/pm? I’m sorry to hear that, because the current setting isn’t common in our country so i will not buy the theme for my client. Keep up the good work and have a nice weekend.
Oh, sorry for about that, we will try hard to develop that feature if possible, have a nice day.
Hopelfully asking if time settings already can be changed to 14:40 instead of am/pm? =D
Or, thinking in possibilities, is it possible to write another note in the start time box? For example 11.00 – 14.40? And that no end time becomes visible. I can ‘display: none’ the am/pm.
Hi,
Please check again, it is now showing as am/pm https://prnt.sc/uvffeEeVIYc7 https://prnt.sc/7DouyWUZPlko
Thanks.
Hi there,
We have issues with menu on MOBILE phones on this site www.sanjaivanovic.rs – please check.
The issue is that sub-menus are not visible. Please assist as ASAP as site is live and instruct us on how to solve this issue.
P.S. We tried to open a ticket on you site and submitted a purchased code however we dont see any option where we can open tickets
Thank you!
Hi,
After login on our thimpress website, you can visit this forum https://thimpress.com/forums/forum/coaching/ and create your ticket, our team will check for you. We can’t support via the comment here.
Thanks
how do i make the blog page as home page? i couldn’t find any option, usually WP has choice.
Please go to your WordPress dashboard -> Settings -> Reading and choose the blog page for the home https://prnt.sc/pysx8adzSS04
Revolution slider was supposed to be included with my theme purchase but its asking for a license key. Where is the key?
This plugin has been included in the theme, you do not need to activate the license and can still use all the functions of the plugin.
hi, the plugin is not working at all. it is asking for a key to activate. what can i do to get functionality for the plugin?
Please ignore the notify, you can read our article here: https://thimpress.com/knowledge-base/active-included-premium-plugins/
I am unable to edit my Toolbar from the widget section. There is nothing there to edit and I am unable to submit a ticket. When I input my purchase code, it takes me back to the home page.
Please go to Dashboard / Thim Elementor Kit / All Templates to edit this.
Does this theme works with your eduma mobile app? What are the functional differences between this theme and your eduma wordpress theme?
Hi,
- As long as you use the Learnpress plugin, the Eduma app can work with it, no matter what theme you use.
- In terms of functionality, the two themes are no different, they only differ in interface.
How can I set my own event filters? I looked at your Eduma theme and see in comments there that you are not developing functions for WP Events manager anytime soon so am I just out of luck?
I tried to submit a support ticket and the button that instructions showed was not there! My purchase code was verified and I have 5 months left in support. There is no support if a buyer simply cannot submit a ticket OR view replies to any topic (in order to try to diy the solution). In 12 years on Envato, I have never seen a forum so locked off from use or utility.
Hi,
Maybe the forum is cached, please try creating the topic again on another browser (or an incognito browser).
I have a problem changing the primary color. I changed it to green in the customize section, but nothing happened. It is still orange (even after publish). I tried to go to your support page, but it keeps saying that I have to log in to open a ticket. But every time I got to the forum, it says I’m not logged in, but I am. I am not able to send in a ticket at your website. So please help me solve this problem.
With your problem we need to check your website directly, so please create a topic on our forum. Regarding the topic creation error, it could be that your browser is cached, please try on another browser (or an anonymous browser).
Why do i have this error in my concsole? Uncaught ReferenceError: elementorFrontendConfig is not defined
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you.
That forum is free, you don’t need to renew your license to get support.
Hello, I’m getting the following error on my installation: Envato: Not Found
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you.
That forum is free, you don’t need to renew your license to get support.
I’m unable to comment because it gives me the same error: Submit Purchased Code – Error 55: Please enter a valid purchase code. I have purchased the theme, the license is not working.
Hi,
Learnpress is a free forum, you don’t need to submit a purchase code to create a topic.
this link is to the learnpress plugin, is this correct? I’m commenting on the coaching theme
Yes, it is the correct link, all Education themes can create topics in this forum.
i have 52 errors on fonts that uploaded over http and not https – how to fix this? Mixed Content: The page at ‘https://www.----.---/' was loaded over HTTPS, but requested an insecure font
$font_src = str_replace( 'https://', 'http://', $font_src );
$font_src = str_replace( 'http://', 'https://', $font_src );
still have errors
Hi,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic.
We will check all your issues.
Sincerely
i created account, it throws me back to this site to buy, maybe i am using different email there but i did enter my purchasing code, still very frustrating
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you.
That forum is free, you don’t need to renew your license to get support.
HI I have done everything I remove unused css and js and compress and the images but loading speed is not increased how loading speed of this theme increased
Hi,
You can read more about it here https://thimpress.com/improve-website-speed-wordpress-website-slow-fix/
Hi ! WPBakery does not update, and the 6.13 remains, and the update process in the coaching pannel still mentions it as “to update”... Our can we update it ? Woocommerce mentions that it must be updated before we can update woo !
thanks ! 
and for so strange reason, the extension is descibed as an “official woocommerce extension” when i click on “more detail” in the update list….
Hi,
We fixed it. Please re-update this plugin again.
Hello I apologize for the inconvenience, the template, I write here even if my license has expired, but the cart symbol is no longer seen from mobile or PC, I’m interested that it can also be seen from mobile and PC, you can help me?
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you.
Thanks
Hello, How can i disable pre loader?
Hi,
Please go to Dashboard / Appearance / Customize / General / Extra Features / Preloading
Hi, I just bought this theme, I installed it on a fresh WP instance, and I followed the steps on your onboarding process. However, after finishing the installation and importing of the theme Demo, I notice that every time I tried to Customize the theme I got this error:
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”
I followed the troubleshooting guide and I noticed that the error goes away when I disactivate the Thim Core plugin.
Please help me fix this issue.
Thanks!
I just noticed that, during the theme demo importing, the LearnPress plugin was not successfully installed. And if I tried to install it later, the installation of that plugin fails.
Hi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and then guide you.
Thanks & Regards,
ThimPress – Customer Service
How do we slowdown the testimonials slider speed? Please check on: https://fortleadership.com/
Thanks.
Hi,
You can edit this page / click on the “Testimonials” widget / edit the Time option https://prnt.sc/k9HI3_VV2AFP
Hi Team,
We are using thim: testimonial and Testimonials Layout 3 version for testimonials time format not working with this format. want to slowdown the slider speed. Please check video.
https://www.awesomescreenshot.com/video/19859401?key=6fefa44e6e0a93f02f2052b6a95320feHi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and then guide you.
Thanks & Regards,
ThimPress – Customer Service
