4030 comments found.
Can I create a Chinese version of the website on this theme with the english version? and how to do that? and can I use parts from different demos? for example if I am using the interior design demo, can I add the shopping section on the home page of Personal blog and shop demo? and how to import it from this demo to this demo?
Hi,
Thank you for your interest in our theme.
Yes, you can do all of that. You can translate this theme into any language. We have a quick translation section inside the theme options to help you get the text from the front-end translated quickly. You can also combine features from different demos by importing templates/blocks from our Cloud Blocks/Templates Library – please check for more details here.
Best Regards,
PenciDesign
Dear Penci Thank you so much for your reply! I am asking about creating different versions from the website (English & French & Chinese) like fashion magazines. I think each language will be a separate website with a separate sub domain?
Example: Penci.com/En Penci.com/Fr Penci.com/Ch
I saw videos but I couldn’t figure out how to do it completely, and how to do it on this template? Is it possible on Soledad? Is there a plugin for that?
Hi, Now Elementor moves on to using Containers. Is this theme compatible with containers? Are the existing templates also compatible?
Hi,
Yes, you can set up your container and drag elements inside it. We have kept the old section as the default because many customers are still using it.
Next time, if you have any questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Anyone else having issues in WP6/PHP8? I’m updating to WP6/PHP8, but keeps getting me errors. Tried to ask in a support ticket, but was told I had to buy support again. Since that’s the case I thought I’d ask all of you other users instead. 
PHP Fatal error: ob_start(): Cannot use output buffering in output buffering display handlers on wp-content/plugins/penci-shortcodes/pagespeed/inc/file-system.php on line 45 Anyone else get this error?
Just in case, I’m not asking for them to work on my system. I have a team of server techs that handle stuff like that for me, but I did get told I needed to buy more support to even ask about the error notices I’m getting.
Hi,
We didn’t see this problem when testing the theme on WP6/PHP8. So, please send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Sorry, forgot to mention that if I turn off “soledad” then WP works normally.
Hi,
Please read my previous comment and we will have a look at this to help you.
Best Regards,
PenciDesign
Sounds good… I’m asking my server team to review the logs for that site and let me know what they find. I will post a message to you once I have the updated error data.
Two more presale questions (sorry) – is it possible to remove the post meta (author, date etc) on homepage grids ? And can you remove the Category label on a single post (still show the category name like Tech or Lifestyle) – just not the label word “category” ? thanks
Hi,
Thank you for your interest in our theme. Yes, you can easily to do all of that.
Best Regards,
PenciDesign
Is this theme FULLY compatible with WPBakery? And can you point me or show me any demo with your paywall working for subscribers – this is very interesting. Thank you – am interested in purchasing !
Hi,
Thank you for your interest in our theme.
Yes, this theme is fully compatible with WPBakery. Regarding the Paywall, at this moment, we don’t have any demos for it. We will be adding one in the near future. However, many customers who use our theme are satisfied with our Paywall features.
Best Regards,
PenciDesign
Publishing failed. The response is not a valid JSON response.
how to fix this ??
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hello, is it posiblle to have a video instead of images on home page slider in men-fashion-shop template?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hello, is there an updated version of the soledad theme? I see that the Twitter logo has not changed. Will I have any problems if I buy this theme? I would be happy if you answer. Thanks.
Hi,
Thank you for your interest in our theme.
We haven’t added any sharing data to our demos. You won’t encounter this issue when purchasing this theme from us.
Best Regards,
PenciDesign
Hi,
Now, I have the option to exclude a list of categories from the main page. However, I’d like only one specific category, chosen by me, to be displayed on the main page. Is this possible? I’m asking because I have a lot of categories, and it’s problematic to exclude them all just to leave one.
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
I opened a ticket can you answer me thanks.
Hi,
Thank you for purchasing our theme.
If you have already created a new ticket, please wait for our developers to review it. Please keep in mind that we are in a different time zone, so responses may be delayed slightly. However, rest assured that all tickets will receive a response every day, so there’s no need to worry.
Best Regards,
PenciDesign
I opened a ticket can you answer me thanks.
Hi,
Thank you for purchasing our theme.
If you have already created a new ticket, please wait for our developers to review it. Please keep in mind that we are in a different time zone, so responses may be delayed slightly. However, rest assured that all tickets will receive a response every day, so there’s no need to worry.
Best Regards,
PenciDesign
Hello, I’m using another design soledad. Now I want to use one of your demos. How can I do it? Any documentation or video tutorial? Thank you.
Hi,
I didn’t find any record of your Envato account purchasing a theme from us. Please use the Envato account that you used to buy the theme and create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hey! If I buy this product, Can I use it on as many sites I want or I have to purchase it for every single website I create?
Hi,
Thank you for your interest in our theme.
With a single regular license ($59), you can only use it for one website. If you intend to use this theme for more websites, you will need to purchase more licenses. This license policy applies to all WordPress themes on Envato Market. I hope this clarifies the information for you.
Best Regards,
PenciDesign
Hello, I wanted to know that if I buy the theme Will I be able to use all the plugins that are inside the theme for free no premium charges?
Hi,
Thank you for your interest in our theme.
Yes, you don’t need to pay any extra costs to use all the plugins included in the theme package. You also don’t need to buy the Elementor Pro plugin to make it work like it does in our demos.
Best Regards,
PenciDesign
Hello, Is it possible to add custom social media platforms, such as Mastodon or Damus, to the theme? If so, how can I go about doing that? Thanks
Hi,
Yes, the theme already supports this feature. Please ensure that you are using the latest version of Soledad. If not, let’s update it by following this guide.
After that, go to Dashboard > Soledad > Add & Order of Social Icons, scroll down, and add the social media icon you want to use there..
Next time, if you have any questions, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hi what size should the featured images be? I’ve tried all sorts and they either fit perfectly in the post but not the slider or the other way round.
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hi, I am very interested in your theme. I would like to ask some questions before purchasing. 1. My website will have a normal page and a blog page similar to your magazine, such as https://soledad.pencidesign.net/soledad-magazine/. Because we will keep updating blog articles for a long time. But most of your magazine pages display blog articles, and there are very few ordinary pages. I would like to ask if I can combine two templates to create my website?
Hi,
Thank you for your interested in our theme.
Yes, of course, you can do that! It’s easy to accomplish.
Best Regards,
PenciDesign
How can I do? which template will be the main template?
Hi,
You can select a main template and then import other templates or blocks from our Cloud Blocks/Templates Library. You can find more about this here
Best Regards,
PenciDesign
May I know is this function need Elementor Pro?
Hi,
No, you don’t need to use Elementor Pro with our theme. This feature is built into our theme itself.
Best Regards,
PenciDesign
Hi guys,
I have already activated the license but no longer have access to this “server”, how can I reset it? to get it on a new one?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
hi ! question, how can change “read more” ? i need text in spanish
Hi,
You can translate it via Customize > Quick Text Translation.
Next time, if you have any questions, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
thanks !!!
I’ve had the theme for years and I’m loving using it again.
I just couldn’t (I’ve been trying for 4 hours) to change the size of heading titles.
Only H1 is sized differently in my texts, but I wanted it to be in a hierarchy of sizes.
I already tried to put the CSS and it didn’t work, I tried to fix it in Elementor and it didn’t work either, I don’t know what else to do.
Can you help me?
Hi,
We have responded to your email. Please check it.
Best Regards,
PenciDesign
