1001 comments found.
Hello, Before I buy the theme I need further information on the creation of a seat map for my events:
1- Will vendors be able to add their seat maps or they must be created by admins 2- What tool is used to draw the seat map and add pricing to different seats?
Also 3- Does the theme support RTL (Arabic language) 4- Is multi languages supported per one event?
Hi,
1: Only Admin can create Seat Map in backend.
2: It is “Image Map Pro”
3: Yes it is
4: Multiple Language only support in backend, the vendor can’t create multiple language.
Best regards,
Ovatheme
Hello, Just installed and saw that we must set different tax per event type not a whole tax setting, will it be possible in next updates?
You can setup tax for all events in Events >> Settings >> Tax and disable setup tax for per event in package.
yes so can’t setup tax per event actually
You can setup tax for all events or per event.
In your system, is it possible to limit the number of times a ticket can be scanned?
If a ticket is used/scanned, it cannot be used again.
Yes it is.
Users cannot upload images, the error message appears, what could be the reason? Look https://reisenundevent.marktplatzapp.de
Hi, Please check surely you updated the theme and Event List plugin to latest version. Also make sure the directory has write permissions wp-content/uploads/
I’ve done everything, but the message still appears: An error occurred during the upload. Please try again later. I just moved the project to another server, the server settings have not been changed. Version Theme 1.6.7 Eventlist 1.5.0
File attributes for Uploads folder set to 755, PHP version 7.4
Hi, Please update the theme to latest version because some filter in WooCommerce doesn’t allow to upload image. We fixed this in latest version. If you don’t want to update the theme and plugin, please read here to fix https://ovatheme.ticksy.com/article/19652
Thank you for the consistent updates and exceptional technical support. While the program already includes most essential features for individual and company event management, I have a few suggestions for the next update that could benefit both you and us:
1. Vendors Payment Invoices: It would be beneficial to have payment invoices, especially for tax purposes.
2. Merchant Wallet Control: Providing merchants control over modifying their wallet balance for actions like refund discounts, PayPal fees, or bank transfers.
3. Short Code Feature: Introducing a ‘short code’ feature for categories and locations to enhance accessibility.
4. Multi-Currency Option: A multi-currency option would greatly facilitate payment and transfer operations.
5. Account Suspension: Implementing a feature to temporarily suspend a merchant’s account in case of issues.
6. Enhanced Payment Management: Enhancing the payment management page to include viewing and editing options for ticket details of each event. Currently, it only displays the event link.
7. Event Classification Shortcuts: Adding shortcuts displaying event classifications on the location page like ‘Things to do around Austria’ .
8. Organizer Followers: Introducing a ‘follow the organizer’ feature, where followers receive emails when a new event is created.
9. Direct Messaging: Allowing organizers to send messages directly to event participants, in addition to the site’s current messaging system.
10. Pay for Promote your events Adding a feature for distinctive event advertisements, where these ads appear randomly on the home page, classification pages, and site pages to enhance event marketing.
Wishing you the best of luck. Thank you sincerely.”
Thanks for your suggestion. Sure, we will consider these features.
I’m trying to open a ticket, but it says my support has expired. I just want to know if there’s any way to somehow change the default names that come from the Google API search. For example, when a customer enters a location, I want it to search in Portuguese and not in English. Searching in English is causing “brazil” and “State of” to appear when it should be “Brasil,” and there’s no need for anything before the state. Can you help me with this?
Hi, I’m not clear your question because I still can search Portuguese in google normally.
Another question, when a producer requests the withdrawal of money, do I not receive an email?
We will update this feature soon.
The platform needs significant improvements in various areas to enhance user experience and event effectiveness. Some essential improvements include:
Enhancement of Event Statistics for Sales Promoters: The platform should provide detailed statistics about the performance of sales promoters. This includes information about the usage of coupons by promoters, sales generated by them, and other relevant metrics.
Transfer of Tickets between Users: It is important to implement a feature that allows users to transfer tickets to other individuals in case they can no longer attend the event. This provides flexibility and avoids unnecessary losses.
Producer Autonomy in Ticket Generation: Event producers should have the capability to easily generate tickets and distribute them to partners, promoters, and other stakeholders. This allows for more efficient ticket management.
Improvement of the Check-in App: The check-in app should be improved to reliably function even in offline mode. Additionally, it should include a list of participants that can be used for manual check-in through the app, ensuring a more efficient entry process.
These improvements are crucial to enhance platform usability and ensure a more comprehensive experience for both event producers and participants.
Hi,
Sure, We will consider these problems. We will focus for improve code and features in the next time.
Thanks for your suggestion.
We are in dire need of an update for the check-in app, and urgently require a point-of-sale (POS) system for producers to register sales points. Additionally, we are in great need of an event promoters’ dashboard, where producers can register them with an associated coupon and track the total sales value for each promoter, based on the percentage defined by the producer. Another extremely simple thing that is missing is the ability to register complimentary tickets without them appearing on the website’s front end.
Hi,
- What do you want to update in check-in app ?
- Please explain more about POS system.
- “we are in great need of an event promoters’ dashboard,
where producers can register them with an associated coupon and track the total sales value for each promoter, ” => Please explain more about this.
-
“Another extremely simple thing that is missing is the ability to register complimentary tickets without them appearing on the website’s front end.” => Please explain more about this.
Thanks!
The check-in app is missing the possibility of offline check-ins. It also lacks a participant list for manual check-ins, the ability to search by ticket number, name/email, or custom field for check-ins, and the option to view everyone who has checked in and who (which agent) checked in for a particular ticket, all through the app.
The Promoters system is SIMPLE. We will create a new tab within the event called “Promoters.” Here, the producer can register promoters with their names and emails, for example, and also define how much they earn for each ticket sold through their unique link, either in a fixed dollar amount or a percentage. Whenever a ticket is sold using the promoter’s coupon, they should receive an email showing the total earnings, either in real-time or periodically, or when the event concludes. If they can log in and view this information in their account, even better.
After registering the promoter and defining their percentage or earnings, the website/system should generate a personalized link for the promoter, something like what we did here: https://natutickets.com.br/carrinho-evento/?ide=11291&idcal=1693962066&cupom=CUPOM
On our website, I created a JavaScript that automatically applies the coupon when “cupom=” is in the URL.
POS System This would be a new dashboard (or a separate login) where the producer can register their points of sale, set their commissions, and manage sales, e.g., companies selling their tickets or sales agents. These individuals may or may not have access to previous ticket batches, and they should be able to record offline payments. Everything should be accessible on the dashboard so that the producer can easily manage payment distribution at the end.
The key here is speed. For example, a very simple panel for selecting the ticket type, entering the name, email, and custom field (only the most basic and important data) because the payments are offline (cash, card machine, PIX in the case of Brazil, bank transfer, etc.).
Regarding the last point, producers typically give out complimentary tickets to friends or even event DJs. They should have the ability to record this within the admin panel, which would be fantastic.
I really need you to correct the translation errors, for example in the name of the states on the event pages, I’ve already translated it in Loco translate and it DOESN’T WORK and also the filter on the maps page doesn’t appear correctly, can you fix it?
Another point is when the customer is going to buy more than one ticket, I need it to be marked “yes” where it asks if he wants to fill in information from more than one person, I created a code via javascript but it only works for users who are not logged in by any reason, please help me.
Thanks for your suggestion. Sure we will consider these features.
Hi, May I know how to change the payment message and headline too offline & Woocommerce https://prnt.sc/5Hcnuuz10jxG and this message You have to transfer money to my bank after booking event successfully, then I will send the Ticket to your email. For purpose test: we still send ticket although you don’t transfer money. Administrator can change this option in backend. I can’t find it in the backend thank you
Hi,
- Replace text: you can use Loco translate plugin to replace text in Event List plugin in this case.
- You can config doens’t send ticket when use Offline Gateway. Read documentation for Offline Gateway here https://ovatheme.gitbook.io/meup/main-features/settings/checkout#offline-payment
Also you should make a ticket here https://ovatheme.ticksy.com/, so we can support you easily.
Thank youso much
This is one of many others I have written asking for the seating map features to be updated: - The seating map must allow for seating types and not just areas. (for example: seats priced for students, seats priced for children, etc.).
- The seating map should allow mixed zones, for example: Numbered zones and standing zones (without numbering).
- The seating map should include the start date of ticket sales and the end date of ticket sales, for pre-sale tickets or for other types of tickets (general admission, vip, super vip, etc)...
These are basic and essential features in this type of ticket sales platform, other users have already requested this update, I have requested it months ago.
On the other hand, in the seller’s dashboard, when exporting the booking data, the number of tickets purchased per customer should be included.
Please include these features in the next update as soon as possible.
Hi, We will consider develop these features then release new version this month. New Version will release this month.
Nothing updated corresponds to what has been requested for a long time, when will we be able to see something of what was requested?
We just released version 1.6.9, so we are working these features and it will updated in next version.
I believe you could consider investing in developing an Android app, even if it’s sold separately, a “promoters” dashboard, and a Point of Sale (POS) feature that is sorely lacking in the current system.
Regarding the Android app, the ability to perform check-ins by searching for the ticket number, name, email, or custom field, as well as the option for offline check-ins in areas with unreliable internet connectivity, would be valuable areas to explore.
As for the POS functionality, we are aware that many attendees make last-minute purchases at the event. It would be great to have an easy way to facilitate on-site sales.
Regarding the promoters’ dashboard, it should be user-friendly. The event organizer can register a promoter, specify whether they receive a percentage or a fixed amount, and this generates a discount code for that promoter. Within the dashboard, they can also track how much each promoter has earned and export this report.
Yes We will consider this in the future.
Am i the only one having issue with the recent update?
What is your problem ? Please explain more detail.
I have disabled all other plugins to see if it’s conflicting plugin issues. No. It remains the same
And I have important events on running at the moment.
Hi, Please go to Elementor >> Tools >> click Regenerate CSS button then test again.
It’s fixed the styling. But events aren’t loading still
It is behaving as though the events plugin isn’t activated. I have deactivated and reactivated it. Still the same. And With the new update process, it doesn’t seem to be possible for me to get the previous version of the plugins to test. Or there is a way around that?
Hi, Did you active Event List plugin ?
Yes, it is active
Hi, In wp-config.php file, you setup wp_debug to false because in latest elementor plugin, some function replaced.
I met it set to false already
https://prnt.sc/Ua1T3_cIaSysHi, Please send your wordpress admin account, so we can check help you.
Where to send it?
Please send via form here https://themeforest.net/user/ovatheme#contact
Done
Hi, Please check your email.
Is it safe to update to this new theme update?
Yes it is. Please update theme now.
Thank you for your help
I have purchsed this theme and i am using seat map for booking, So I want when any visitor selecting seat I want give one more option to choose like Children or Adult and price for children should be different and for adult, So How can I do that
Hi, If you bought the theme, please make a ticket here https://ovatheme.ticksy.com/, so we can support you easily.
I have read documentation. Need to ask some questions.
1. Where is recaptcha/hcaptcha on this product? On sign in/register, send message to vendor I think it still need captcha.
2. Minimum android os for the app of this product?
3. Any plan to implement MapBox?
Thank you
Hi,
1: We will add Captcha in form soon.
2: We are using Android 12 SDK.
3: Currently we don’t have plan for this. We will consider some Free Map for theme in the future.
Best regards,
Ovatheme
We added Captcha feature.
We added recaptcha in theme. You can update the theme to get this feature for your site.
Hi, I am looking to purchase this team for my event planning business but what I’ve read so far looks like it’s intended for vendors. 1. I’m the only sole vendor that will be accessing and posting events not multiple vendors, can it still be used for my personal event business? 2. Also, the event single page, is it customizable? I’d like to merge the gallery and event description pages together for example. 3. Since I’m the sole vendor, how do I navigate the Package and commission aspect? I don’t need commission and all that. 4. Can the cart-event be skipped straight to WooCommerce payment or the payment made directly in the cart-event page or the WooCommerce checkout skipped straight to the payment method? I think that reduces the number of redirects customers have to make and make checking out easier. 5. Which pages can be customized with Elementor? I’m a heavy customizer so knowing this important. 6. Most of my events are one day events, can the Event Calendar section be removed from the Event Single Page? That would mean making the “Booking Now” button functional rather than anchored to the Calendar.
Thanks a lot for this team. Would be expecting your feedback.
Hi,
- 1: Yes. You can use it only for you not vendor.
- 2: Yes. You can customize it in child theme.
- 3: Yes. You can set 0 for all.
- 4: Currently the theme doesn’t support this.
- 5: You can customize some page with Elementor: Home 1, Home 2, About, Contact, Listing Map( half map, ajax boxed, ajax full width ), How it works, FAQ.
- 6: Yes it is. You can remove it.
Best regards,
Ovatheme
Hello
I want to create a website for the dining hall where customers can book dining tables for dinner in advance where I want to add dining tables in seat map where customers can select and book any dining table.
is it possible with this theme
Hi, Yes it is. You can use theme for this purpose.
Can I customize dining tables and seats as per my convenience and can I add categories for booking like “General Dining Tables” “Premium Dining Tables”
Hi, I think you should read documentation here https://ovatheme.gitbook.io/meup/main-features/make-event/manage-event/ticket/make-seat-map
Is it possible to pay in different currencies? For example: Events that have tickets in dollars and others in Euros?
No it isn’t. We will consider for using multiple currency in the future.
Are there any upcoming theme updates?
No it isn’t. We are working some features.
Is it possible to put more relevant information in the QR scan result?
Like for example ticket Type?
Hi, Yes, However you have to customize code for this.
Please, do not forget to make the tickets with a seat map, areas can be added without numbering, and dates for pre-sale on this mode.
When we can have a step-by-step video tutorial of the creation of the app.?
Details as requirements:
Which version of JDK to use? Which version of Nodejs to use?
Supported android studio version?
by other side, the security for our websites is very important, did you try test WordPress Hide & Security Enhancer on your theme? this plugin give protection to the website again hackers, change slugs. Please, you can give a check it? this is a video show it as working https://vimeo.com/192011678
Hi,
- Currently you can check documentation for creating app
- JDK: version 11.0.13. Node js: 19.8.1
- Security: We will check it.
