23243 comments found.
Hello,
The issue is multi-currency, for example, change from USD to VES and have the VES currency update with the exchange rate of the day?
Hello, @ap1506999,
First of all, thanks for showing your interest in Porto WordPress 
Porto WordPress Theme is fully compatible with the WOOCS plugin: https://wordpress.org/plugins/woocommerce-currency-switcher/ which you can utilize for the currency switcher on your site.
And yes that plugins provide the functionality of the day live rates as well.
Regards, P-THEMES.
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Hi Porto,
Please how can I do this:
Breadcrumb list We have correctly included the breadcrumb code, the problem is that the categories must hang from the parent category, not from “store”: The same thing happens with products: In this case we should have home/category/subcategory/product sheet
thanks, Candle Art
Hello, @Joaquim_,
We have conducted the review of your site and the breadcrumbs are working perfectly fine, It is showing as: Home > Shop > Category, Sub Category, Sub Sub Category > Product.
Please refer to this screenshot: https://postimg.cc/75MWBS8y
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Yes, Just for asking; the categories can hang from: Parent category and not from store? And for products is possible to hang from: home/category/subcategory/product sheet and not from Shop?
Please is just a query do not edit anything in webside.
thanks Porto, Joaquin
Hello, @Joaquim_,
home/category/subcategory/product sheet and not from Shop
Please navigate to Porto >> Theme Options >> Breadcrumbs and turn OFF “Show Shop Link”
Please refer to this screenshot: https://pasteboard.co/lL4B2UtmM4KA.png
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thank you, this is changing the url of the product?
Hello, @Joaquim_,
It will only have an effect on the breadcrumbs.
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HiPorto,
How to do this: “related product titles should be
and not headers:”
thanks,
Hello, @Joaquim_,
I am sorry but I am unable to understand your request, Could you please explain your issue in detail, if possible with some screenshots for my better understanding so that I will have a look and help you out.
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sorry I mean: my seo auditor is saying: Also, related product titles should be
(parragraph I understand) and not headers: snap: https://www.candleart.es/Captura1.JPG example: https://www.candleart.es/vela-romero/
thanksjust for asking, please do not edit anything in web
Hello, @Joaquim_,
You can change the title tag of the related products as well, as I explained in detail here: https://themeforest.net/comments/30020340 you can follow the same procedure and then you can choose the particular layout in the linked product element, created with Custom Product Layout Builder, please refer to these screenshots: https://postlmg.cc/ZB3J1ksB & https://pasteboard.co/Mhi9j2EPEhZb.png
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Hi Porto,
Is it possible to: remove the H1 from the logo? And h1 and H2 which are empty?
https://candleart.es/query2.JPGthanks,
Hello, @Joaquim_,
1. For the Logo tag, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/change-site-logo-h1-tag/
2. For those hidden tags, we have to check it on your site, so please contact us via our support system with your site WP Admin URL and Credentials so that we can look into it for you on your site and help you out.
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Hi Porto,
Is it possible to eliminate the H3 headers? My seo auditor told me is not good.
“The action that we would need to take in this case is that both in product sheets and in the categories and subcategories, we should not include the title of the products as h3 or filter headlines:”
snap: https://candleart.es/query%201.JPG https://candleartesoteric.com/esoteric-candlesplease Porto do not edit nothing, is just a query.
thanks,
Hello, @Joaquim_,
1. Products Listing title on the Shop Category pages are by default in h3 tag, if you wish to change the tag from h3 to any other tag, then you have to create your own layout for the Shop page by using the Porto >> Template Builder.
a. You have to create your own layout for the product listing under Porto >> Template Builder >> Post Layout and change the porto heading tag as per your requirements, please refer to this screenshot: https://postimg.cc/ZB3J1ksB
b. Then you have to use that product listing layout on the shop page by creating the Custom Shop page under Porto >> Template Builder >> Product Archives, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/archive-builder/ & https://www.portotheme.com/wordpress/porto/documentation/porto-post-grid-widget/
2. And to change the Widget Title from h3 tag to any other tag eventually requires extra Customization.
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Hi Porto,
Can you confirm to me that the tittle of product is an H1? And the selected red square is something different than h1?
thanks,
https://www.candleart.es/Captura.JPG https://www.candleart.es/vela-limpieza-natural/Please do not edit, just im asking.
Hello, @Joaquim_,
The title tag of the product on your site is h2: https://postimg.cc/R6pRt8LF
And the tag of breadcrumbs of the title is li: https://postimg.cc/jL7psQRN
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sorry when you mean “li” is some heading?
If I want to place my products as h1, will become two H1 as the above breadcum is also H1. Example: TIENDA VELONES HERBÓREOS, VELAS DE PLANTAS, (“VELA DE ROMERO”) (this is H1)
https://www.candleart.es/vela-romero/There is some way to make a unique H1?
PD: Please do not edit anything in web, is just for asking.
thanks, Candle Art
Hello, @Joaquim_,
“li” li means list item, please refer to this article: https://www.w3schools.com/tags/tag_ul.asp
No, The breadcrumbs are not as H1, and no need to change your product title tag as well.
But for now, you only have one H1 tag on the product page and that is “page-title” tag which is hidden as well, please refer to this screenshot: https://pasteboard.co/Sr25IlH4YLdl.png
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then what you can recommend me to have only a single one H1 in my product layout?
thanks Candle Art
Hello, @Joaquim_,
I would recommend you do not touch anything as you only have the single h1 tag on your single product page.
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thanks. I fact I have H1 but in hidden because is the name of the layout. If I understand fine. There is the possibility to place the header of layout as H3 for example and the header of product H1? My seo auditor is telling me the header H1 in hidden don’t like to google
thanks
Hello, @Joaquim_,
You have the h1 but it is hidden, It’s not a problem, Google crawls via HTML not via CSS and the code is there in your site, it’s just hidden with CSS so Google will crawl it.
Do you want to completely remove that hidden h1 page title from your site?
And by the way, h1 is in a top section not in the header tag.
We kindly suggest you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
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Hello, @xiangweizhang2016,
Thank you for providing the screenshot and outlining the three points you’ve mentioned. Here are responses to each of them:
1. Sale Countdown:
In our theme, the sale countdown is a built-in feature that you can easily utilize.
To set and display the sale countdown on products, follow these steps: Navigate to your WordPress Dashboard.
-Go to “Products” >> “All Products.”
-Edit the product you want to configure the sale countdown for
.
-In the product editor, find the “Product data” section.
-Set the sale timer as per your requirements.
-For reference and better understanding, here are images demonstrating this process for both “Simple Product” and “Variable Product”: Simple Product Sale Countdown: https://postimg.cc/vDfH9bFf
-Variable Product Sale Countdown: https://postimg.cc/21ZDpxkv
-Save the product after making the changes, and the sale countdown will be displayed accordingly. https://postimg.cc/2LRWwGSw
2. Sold Items Notification:
Our theme offers a special feature for displaying popup notifications of sales on your site.
To enable this feature, follow these steps: Go to “Porto” >> “Theme Options” >> “WooCommerce.”
-Enable the “Sales Popup Content” option. -The results will appear similar to the example provided here: Sales Popup Notification: https://postimg.cc/BXg0JvHZ
3. Custom Layout for Single Product Page:
-Our theme supports two types of single-page layouts: Pre-built and Custom.
-Pre-built layouts do not allow extensive customization of the layout and content. Significant changes may require additional customization.
-However, in the Custom layout, you have the flexibility to create a unique layout for the single product page and arrange the content to your specifications.
-To add the specific block you mentioned, you can utilize the Custom layout feature of our theme.
For detailed instructions on creating a custom product layout using Porto Template Builder and WPBakery Page Builder, please refer to this article: Custom Product Layout Documentation: https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-create-custom-product-layout-using-porto-template-builder-and-with-wp-bakery-page-builder/
These resources and features should enable you to enhance your website’s functionality and appearance. If you have any further questions or need additional assistance, please don’t hesitate to reach out for support.
Regards, P-THEMES.
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Hi, I know all of these functions, I need a countdown loop function and the trust code as shown within my picture.
Hello, @xiangweizhang2016,
Unfortunately, we do not have such loop function or code, we regret to inform you that the things you are asking requires additional customization and its outside of the scope of the theme support policy.
Thanks for your understanding.
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Hi,
Thanks for your reply. I have two more questions. Website: https://t.ly/7Jc8p
I set all photos in the carousel to 600×450px. (these are test photos) Unfortunately, the carousel on the home page does not expand. How do I get this right?
A little lower on the website you see a photo of a ball point. I only changed the existing photo to another one in Row Settings. Now the photo is Page Wide. How do I get this right?
Hello, @Rembrandt_Lights,
Thank you for your understanding, and I’m eager to assist you. While I can identify the issues you’ve mentioned by viewing the page URL, a thorough analysis and resolution require a closer examination of your website’s backend.
To provide you with the most effective support and solutions, I kindly request that you take the following steps:
1. Create a Support Ticket: Please initiate a support ticket on our official support forum. This will help us streamline communication and track the progress of your inquiry.
2. Share Site Admin Login Details: As part of the troubleshooting process, we kindly ask that you securely share your website’s WP Admin login details. Prior to doing so, please ensure that you have taken a complete backup of your website as a precautionary measure.
By following these steps, our dedicated customer support team will be able to thoroughly investigate the issues you’ve encountered and provide you with a tailored and effective solution.
Your satisfaction is our priority, and we appreciate your cooperation in helping us assist you efficiently.
Thank you for choosing our service, and we look forward to resolving your concerns.
Regards, P-THEMES.
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Hello,
In the last version of Porto theme, does the active tabs option exist?
Regards
dan002
Hello, @dan002,
Thank you for reaching out to us with your query regarding the Porto WordPress theme.
We understand that you have an inquiry related to the “active tabs” feature in the latest version of the Porto theme. To better assist you and provide you with the most accurate information, we kindly request some additional details:
Elaboration on the Issue: Could you please provide further clarification or details about what you mean by the “active tabs” feature? This will help us better understand your specific inquiry and provide you with an appropriate response.
Support Ticket: To ensure that your inquiry is addressed promptly and effectively, we recommend creating a dedicated support ticket. Our customer support team is well-equipped to provide you with personalized assistance and detailed guidance.
Our dedicated support team members are committed to addressing your inquiry promptly and providing you with the assistance you require.
Thank you for your cooperation, and we look forward to resolving your query effectively.
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Hello,
An active tab is when you choose to activate the tab you want. See image.
https://zupimages.net/viewer.php?id=23/40/beg4.png
Regards
dan002
Hello, @dan002,
I am sorry its still not clear to me.
Could you please let me know which element you used for the tabs you are talking about?
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Hello
I’ve been asking for an active tab for the Porto Theme for a few years.
I’ve been using Shorcode Ultimate for a few years now to have an active tab.
regards
dan002
Hello, @dan002,
Unfortunately, we do not have the active tab element for now, so we kindly request you to please write your suggestion as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our development team will read it and note it down for the future upcoming updates of the theme.
Thanks for your understanding.
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Hello, I need a little support. Before the 2 theme updates, the TiKTok icon was present. Since the update it is gone. there is only a circle and no icon. That was great before and now you just gone. Why?
Please help me.
Greeting
Hello, @Gotteskind78,
I appreciate your inquiry, however, I haven’t received any screenshots or the URL to your website to assess the issue you’re encountering. To provide you with effective assistance, I kindly request that you contact us via our support forum.
Please create a support ticket and provide a detailed description of the issue you’re facing. Additionally, sharing your site’s admin access details will enable one of our customer support team members to investigate the problem directly and offer a tailored solution.
Your cooperation is greatly appreciated, and we are committed to resolving your issue promptly. If you have any further questions or concerns, please feel free to reach out through our support forum.
Thank you for choosing our services, and we look forward to assisting you further.
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Hello, @Gotteskind78,
We would also like to tell you that we have updated the FontAwesome version to 6 in our latest update of the Theme, If you face any problems in terms of icons, You should change custom css from ‘font-family: Font Awesome 5 Free’ to ‘font-family: var(—fa-style-family-classic)’ on Theme Options > Skin > Custom CSS.
We hope this should resolve your issue.
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Hello, could you help me more precisely there, I do not know the code and where exactly I have to enter. I have found Custom CSS but I need your help. This is actually a small problem that can be solved.
The website is www.bo-kfz.de, there you can see the missing icon. Only from TikTok is missing. Strange! On the top right of header and on the footer are the icons.
Thanks for your help
Hello, @Gotteskind78,
OK, I see, Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out?
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What’s the best way to do the following?
I want to have a row of 10 photos (page wide) that slowly scrolls from right to left. There should be no space between the photos. The photos are approximately 450×300px each.
Should I use the Slider Revolution for this? I have not yet installed this on my website. I only do that when necessary.
Hello, @Rembrandt_Lights,
Thank you for getting in touch with us. To display 10 photos in a row that scroll slowly from right to left, you have a couple of options depending on the page builder plugin you are using:
Using WPBakery Page Builder:
You can utilize our theme’s widget called “Porto Carousel.” This widget allows you to add multiple images and display them as a slider.
You have the flexibility to customize the widget settings to remove the gap between images and enable autoplay based on your preferences. For a visual guide, please refer to this image: https://postimg.cc/svTkzg4V
Using Elementor Page Builder:
If you are using the Elementor plugin, you can take advantage of the “Image Carousel” widget. This widget allows you to create a carousel of images. You can customize the widget settings to achieve the desired appearance and functionality. For a better understanding, please consult this image: https://postimg.cc/bsqZM337
3. Alpus Nested Slide:
if you are using Elementor then you can give a chance to “Alpus Nested slider” which is a new feature added to the theme. You can learn more about this feature at this link: https://alpustheme.com/product/elementor-flexbox-addon-nested-slider/
Here are the screenshot: https://pasteboard.co/MBdlX3nBDuXL.png
These options should provide you with the flexibility to create the scrolling photo display you described lastly, You can utilize the Slider Revolution plugin. This plugin is specifically designed for creating dynamic sliders and offers the capability to create multi-image sliders with autoplay. You can find detailed instructions on how to create such multi-image sliders in Slider Revolution by referring to this link: https://www.sliderrevolution.com/youtube-tutorials/multi-image-slider/
Should you have any further questions or require additional assistance, please do not hesitate to reach out. We are here to help and provide guidance as needed.
Thank you for considering our recommendation.
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Thank you for this excellent reply.
I have now placed the PORTO Carousel on the webpage.
1. I would like to set the height in px of this carousel. Where can I set this? 2. The automatic scrolling now takes place in “shocks” and I would like this to be “smooth”. Just continuous slow scrolling.
Hello, @Rembrandt_Lights,
1. If you use the Single Image element under the Porto Carousel, you can set the single image height using the Custom Image Size, please refer to this screenshot: https://postimg.cc/Dm8rk8st
2. The animation option for the Porto Carousel is under the Animation Tab: https://postimg.cc/bdhZLrgx you can try with this.
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Hi,
I have updated to Porto V 6.11.0. WPBakery is stil on V 7.0. How can I update WPBakrry to the latest version? (recomended by Port support )
The update is not in the list: Appearance – Install Plugins.
Hello, @Rembrandt_Lights,
We have re-replied to your support ticket #29939 with the very latest version of the plugin, please check our reply there and then update the plugin manually on your site.
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Wow !! That is fast I realy appriciate this ! Thanks.
And please read my answer in the support ticket. It could help other people.
Hello, @Rembrandt_Lights,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our service! I’ll definitely take a look at your support ticket and see how we can help. Your feedback is valuable, and sharing the solution can indeed benefit others. We appreciate your support!
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Hello mates, i’ve searched everywhere, and i can’t find where i can change this color (orange).
https://ibb.co/LkhLNhp | https://ibb.co/pvcvLLy | https://ibb.co/3zvmpNdThank you!
Hello, @VHFP,
1. You can change the color by navigating to Porto >> Template Builder >> Header and editing the header with Elementor page builder, after that navigate to Post Settings >> Porto Settings and change the color from there as per your requirements, please refer to these screenshots: https://postimg.cc/jWnBRR59 & https://postimg.cc/QBZvNRTd
2. Please navigate to Porto >> Theme Options >> Skin >> Custom CSS and change the color from there as per your requirements, please refer to this screenshot: https://postimg.cc/N5zyKwBY
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Thank you mate. How can i disable (or change) the cursor effect (mouse)?
Hello, @VHFP,
Kindly consult our theme documentation by following this link: https://www.portotheme.com/wordpress/porto/documentation/cursor-effect-widget/
Additionally, we recommend watching this instructional video: https://jumpshare.com/v/CPtOhTwiiEXeZ2m6e6LA
These resources will provide valuable information and guidance for your reference. If you have any further questions or require assistance, please do not hesitate to reach out.
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My singlae post and single product have 2 H1 tags but I don’t know how to fix it? A support request was created but no response was received
Hello, @ilikevitama,
I can see your support ticket #29857 was already replied on Saturday and its in Pending state, could you please try to check your support ticket reply again and reply back to it if necessary.
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Hi, how to have Sign in ? Register functionalitty on my webpage? With all the databases, etc
Hello, @munirbraganca2013,
Sign In, Register, Login functionality has been managed by WooCommerce, If you are using the WooCommerce plugin on your site, then you can turn it ON from WooCommerce >> Setting >> Accounts & Privacy: https://postimg.cc/mtkKbKsd
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Thanks, I have activated these functionalitties on woocommerce settings, but when I click on Sign in/Register the website redirects me to https://www.portotheme.com/wordpress/porto/shop46/my-account/, do I have to create new page for the login or register?
Hello, @munirbraganca2013,
Your site is on Maintenance Mode and I am not able to check it, It seems you are using the Header Builder on your site and in Header Builder you have the wrong my account page URL set to the element, so we request you to please contact us via our support system with your site WP Admin URL and Credentials so that we will have a look into it for you on your site and help you out.
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Hi, submited the case to support system
Hello, @munirbraganca2013,
Thanks for contacting us via our support system, now please be patience, once your support ticket is resolved, you will get a reply to your support ticket accordingly.
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Hi Team, I already bought Porto Theme and trying to activate since 3 days but until now I am unable to activate my theme. You guys are saying it’s server issue and server team is saying it’s Theme developer issue. I don’t know where to go.
I cannot do anything, just sending email to you and you guys blaming to server and server guys are blaming to you.
Please give me some solution?
Thank you
Hello, @MohsinPHP,
We have solved your issue in your support ticket #29871, please check back our reply into your support ticket, Enjoy using our Theme
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Thank you so much, really appreciate your effort and will recommend to circle
Hello, @MohsinPHP,
You’re welcome! We are glad we could help. If you have any more questions or need assistance in the future, feel free to reach out. Your recommendations mean a lot to me, and I truly appreciate your support. Have a great day!
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Hi all, I like your theme, before purchasing I would like to ask a couple of questions if I may And sorry for a log post.
1. Since I consider some plugins necessary, I’m interested in their compatibility or a suggestion for an alternative plugin, because I couldn’t find it in the comments. I’m interested in the compatibility of these plugins: All In One WP Security, WPForms Lite, Yoast SEO, Polylang, W3TC and Fast Velocity Minify. The most important one for me is this one for security (AIO) if you have experience with it and your theme?
2. Can I use the same licence on my stage site under the subdomain eg. stage.mysite.com? Can it be active at the same time on live and stage?
3. Does the theme have any plugins that are mandatory to install?
4. Where can I find witch plugins are bundled?
5. Can the header be created only using theme options, or is there a custom header builder?
6. Are the built in headers made in WP Bakery or Elementor?
7. Does the theme come with any additional Elementor widgets/extensions?
8. Are the demos made in Elementor PRO? Do we need Elemenotor PRO?
9. Can the mobile menu be changed or is it always a dropdown?
10. Can the Header be created using the Templates Builder? I see that it exists on some tutorials and not on others? And is it possible to use Template Bulder to create footer, popup…?
11. In the documentation in some places I see that there is a Template Builder, and that it is done using WP Bakery. Can it be built using Elementor?
12. Which page builder do you recommend, which is more used by clients?
Thank you in advice.
Hello, @OpossumConcept,
First of all, thanks for showing your interest in Porto WordPress
1. W3TC, FVM, Yoast SEO, Polylang, and WPForms Lite are fully compatible and tested with our theme, however, about (All In One WP Security) we have not officially tested it with our theme but most of our customers are using it on their sites, so you can try it with our theme as well.
2. Yes you can, please refer to our theme documentation on stagging site license usage here: https://www.portotheme.com/wordpress/porto/documentation/how-to-register-porto/
3. Yes, Porto Functionality is the required plugin to use the Theme and also if you would like to import and use the pre-built demos then you should have to use the page builder plugin and some demo-required plugins, such as WooCommerce, Contact Form, etc.
4. Here is the screenshot of the bundled plugin list for you: https://postimg.cc/rz94m5kv
5. We have the pre-built headers with Theme Options and also we have the header builder functionality in our theme, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/header-builder-using-page-builders/ & https://www.portotheme.com/wordpress/porto/documentation/header-builder/
6. Yes, if you use the header builder and import the header builder pre-built headers then you can easily edit them with page builders.
7. We have created our own Elementor Widgets/Elements that come with the Theme Elementor version: https://www.portotheme.com/wordpress/porto/documentation/porto-elementor-widgets/ Here is the most recent list: https://postimg.cc/2bZPGzzZ
8. No all our demos are made using the free version of the Elementor that comes bundled with our theme, so no need for the Pro version of the Elementor except if you want to use the Pro features of the plugin.
9. You can change the Mobile Menu Panel Type as Side Navigation OR Default as per your requirements, using Theme Options, please refer to this screenshot: https://postimg.cc/kRVFK490
10. Yes you can create and use the Header, Footer, Popup, Single Product Page, Archive page, Single Post page, and Post Type with Porto template builder and use it globally or specifically on your site.
11. Yes, you can use the Template Builder functionality in Elementor and WP Bakery page builders, but please remember you can use any one-page builder plugin at the same time to avoid conflict between them.
12. Both Elementor and WP Bakery are leading page builders in the WordPress industry, each offering its own set of features and user-friendliness. Elementor is the newer plugin, while WP Bakery is known for its reliability. Therefore, the choice between the two ultimately depends on your specific needs. If you seek my opinion, I would recommend Elementor as it incorporates the latest design trends, making it a preferable choice.
Regards, P-THEMES.
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Hi,
Thank you very much for your extensive and detailed answer.
I honestly like everything, I’m just a little worried about security because my practice is to use AIO WP Security. What other security plugin is recommended? Any indication that the theme is being tested with AIO WP Security ?
Hello, @OpossumConcept,
Well, you can use the AIO plugin with our theme as well, most of our customers are using it on their sites and no one reported any issue related to our theme. We hope you will not face any issue with our theme.
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Thanks for the answer, we hope it will be tested officially in any case. Thanks again for everything.
You’re Most Welcome!!
Hello, I want to use Porto to design a Catalog website (Woocommerce + Advanced Catalog Mode for WooCommerce extension. Is it possible with Porto? Are there any known conflicts between Porto and that extension? Do you know a better solution to create an ecommerce website without prices, checkout and shipping? Thank you!
Hello, @danielsami,
Thanks for your contact, we have the in-built functionality of the Catalog mode in our theme which you can turn ON from Porto >> Theme Options >> WooCommerce >> Catalog Mode and you can show/hide the “Price, Review, Add to Cart and Read More button” on your site.
Further, you can try with any third-party plugin that better suits your requirements, we do not have such known compatibility issues.
Regards, P-THEMES.
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Hello there! I have my site in spanish, but there are some texts in English and i cant find where do i have to translate them (i do have loco translate installed), im talking about texts like “Register now” or “Forgotten password” On the popup when i click on the account icon. Where can i translate these texts? Thanks!
Hello, @Culein,
1. Forgotten password: You can translate it into the Theme language files, please refer to these screenshots: https://postimg.cc/MvXGx5d9 and the result should be: https://postimg.cc/zLqZDXqq
2. Register now: It is coming from WooCommerce, so you have to translate it into the WooCommerce plugin language files, please refer to these screenshots: https://postimg.cc/Z0swCYxJ and the result should be: https://postimg.cc/CBqxkxn9
Regards, P-THEMES.
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Dear Team, i use construction demo, where setting this phone number? https://tinyurl.com/yuwga6dg
Hello, @imambudianto5,
That phone number has been set using the custom shortcode of the element “Porto Info Box” under Porto >> Theme Options >> Header >> Header Type >> Header Builder in Customizer, please refer to these screenshots: https://postimg.cc/4HVX02Jd & https://postimg.cc/ftX4W31q
To facilitate the modification of the content, kindly replicate the provided shortcode from its current location and subsequently insert it into the page being edited via the WP Bakery page builder. This action will enable you to visualize the element and make the necessary content adjustments to align with your preferences. Subsequently, revert the editor mode to the “classic” setting, copy the shortcode from the edited page, and reinsert it into the header. This sequence of actions should effectively achieve the desired outcome for you.
Regards, P-THEMES.
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