39268 comments found.
This theme is missing a basic but significant image hover effect feature that displays text and a button when you hover over an image. Most of the other themes have it. This is must.
Hi,
You can already achieve a similar setup with Flip Box and Image Before & After elements. Both have hover and linking options.
To make a feature request you can go under “Engage” tab in your my.avada.com support account.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you need further assistance, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Thank you for your quick response. What I’m looking for is a straightforward fade effect, unlike a flip box with just a flipping transition. The ‘Before & After’ element provides a fade effect but lacks a text element. What I require is an image in its default state and text appearing on hover, all smoothly transitioning with a fade effect, which is not achievable with either of these elements.
Hi,
I’d recommend sending a ticket if you have further queries about this but the other alternate I can suggest is the caption setting on the Image element. it has a hover/text display on the image like: https://share.zight.com/OAu78kq5
Thank you. – Abbas
Is it possible to create a filterable image gallery?
Hi
Currently we do not have this option in a gallery element. Filters are present only in portfolio and postcard element
I would request you to please consider to pass this as a feature suggest. You can do this by going to https://my.avada.com/make-a-request/ You can also +1 a existing feature request that you would like to develop at https://my.avada.com/feature-voting
Thank you
Good morning. I have a total of 57 active AVADA licenses and support has expired on all of them, so I don’t see a way to contact you with a simple question. The fact is that I have three other reserved licenses that are available, since they are not associated with any domain. When I try to register any of these licenses on a new AVADA installation it tells me that it is already being used on another website and won’t let me use them. But I am unable to know where they are being used, because according to my list of installations they do not appear anywhere. I would like to know where they are being used so I can have them or not. How can I find out?
Hello @MundoRed
We appreciate your loyalty with Avada and happy to hear that you hold so many licenses, regarding your query here, we have given complete control to our users in terms of how they want to manage their licenses via our new my.avada.com dashboard, we suggest you to please add your licenses there and you will see where and how they are being used.
More info on my.avada.com dashboard can be read here => https://avada.com/documentation/how-to-use-my-avada/
Thanks
-Ammar
Hello I created a table on my website. On the desktop version everything works fine, but on mobile version it’s not responive. People need to scroll horizontally to see the full content.
https://www.sisibeauty.nl/makeuptarieven/ Please help meHello @Icomputerhulp
Tables are not responsive in nature by default and there is not much that you can do there in terms of how they appear on different devices, Avada uses default table syntax and does not change anything in that regard, if you need any further assistance in that regard, please open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Hii great theme i think i bought over 13 licences… plz one quick question… how to deactivate navigation line on pages for example on a landing page i dont want the navigation…? Thank you very much
Hi,
If you’re using the layout builder, you can create a new layout under Avada -> Layouts, assign that layout to that page and specify an empty header layout section for that layout.
OR in case of legacy headers, you can set the header to hide by going to Avada Page Options -> Header when editing the page.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
perfect explanation | thank you very much for the fast answer | great theme and eze to use as always great job | ty!
Hello There
We are happy to hear that you like Avada 
Hello I bought the template and I am one of your old customers. But when the demo https://avada.website/programmer/ I import, nothing is imported! I want this demo,After importing the demo, it says that everything was successful, but nothing is imported! Please fully import this design for me
Hello@mirzaei93
We will gladly assist you with this request, however we do not provide support on comments section, you already have a valid account with us and should be able to open a support ticket without any issues, we suggest you to please do that following the link below and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Weird how I cannot use the backend builder or live builder using ACF or ACF Pro content types. Is it possible to do so?
Hello @cfadr
When it comes to post type, please make sure that you have them enabled to use Avada Builder from Avada > Options > Builder Options tab in this case, more about this can be read here => https://avada.com/documentation/how-to-use-the-avada-builder-options/#toc_Post_Types
However when it comes to ACF, this will probably need some customisation into the files, we will need to check this in details further.
If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
This is exactly why I love Avada. I’ve been using it for over 10 years…would not use any other theme or page builder other than Avada to build client websites with crazy functionality with the least amount of code. Just a heads up, I’m attempting to build a Job Board with just Avada, Gravity Forms & ACF, wish me luck. The Avada team just gets it, thank you once again.
We appreciate the kind words and our support team is always there if you need assistance with Avada in future projects.
Thank you. – Abbas
how to create token to register for new domain ?
Hello @ariesproject
The token method has now been replaced with the purchase code actually so what you will need to do in this case is update your Avada towards our latest version using our alternate update methods, we have a very detailed article available for this here => https://avada.com/documentation/how-to-update-the-avada-website-builder/#toc_How_To_Update_Avada_Via_WordPress_Manually
If you need further assistance with this process, please open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
I just got this coming up. Please advise.
Warning: Undefined array key “default_divider_height” in …....../wp-content/plugins/fusion-builder/shortcodes/fusion-section-separator.php on line 1363
Hi,
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
So why are you helping many other people asking for help here then? I looked up other problems dealing with undefined array and you replied with helping them. I have several Avada licenses and have been using the theme for years.
It disappeared. It’s ok now.
Glad to hear that.
Its back again. It’s because I had to update to PHP version 8.2. The hosting provider is making is mandatory so this is an Avada issue. When will there be another update to fix this issue?
Hi,
Those are just PHP warnings/notices which are meant for developers only and should be disabled on live/production environments. Our devs will fix those in due time.
You can disable those as guided here:
https://aristath.github.io/blog/wp-hide-php-errorsIf you see issues with a specific theme feature / functionality or the issue persist – please send us a ticket so we can check further for you as we cannot perform troubleshooting here in the comments section.
Thank you. – Abbas
Hi, i cant register my license, though i see in my avada page that it is connected with the proper site, so i cant update and thats annoying. What can i do, i dont want to renew a support for a bug thats from your side.
Hi there
You can log into your support account, navigate to the “Licenses” tab, and manage the sub-domain and top-level domain registration there > https://my.avada.com/licenses/
Click the unlink icon next to the domain type for the specific purchase code – https://d.pr/i/4UYWT6 – Once you have done this, you can log back into the site’s backend and register Avada.
Thank you, MB
Hi there, Avada Slider don’t show the images. I don’t have errors into the console, so i don’t know how can i fix it
Hello @settechiavi
It won’t be possible to provide any info on what could be causing this issue without taking a look into your website, we suggest you to please open a support ticket and our team will follow up.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here to Get Avada Support
Thanks
-Ammar
Strange situation just came up that I have not noticed before. Wondering if it’s a bug with an update? One of my clients links on their site will not work no matter what I do. It is a page that is linked to in the menu. Just like many others. Yet it will not load the page. Very strange. https://bpbslaw.com. Under attorneys, Jimmy J Lefton. all the other attorneys links work his will not work for some reason. Any ideas?
Hello @creativeone
You have a valid support with us and should be able to open a support ticket without any issues, As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here to Get Avada Support
Thanks
-Ammar
Thanks so much for your response. Not sure why I didn’t think of the support system. I recreated the page that was the problem and it seems to be working. Just has a -2 behind the original URL but it works. Thanks so much.
Glad to hear you got it working. The -2 will usually be if the same slug/URL is taken by another page/post.
Please send us a ticket if you still see issues.
Thank you. – Abbas
Good day. I love this theme but I want to use this theme on a new site with Ultimate Membership Pro. Has it been tested?
Hello @Tsiskreli
We have not officially checked this particular plugin with Avada so can not comment regarding the 100% compatibility, however certainly we have customers who are using the plugin mentioned above with their Avada websites, we recommend you get in touch with the plugin author(s) about compatibility report further.
We will be happy for you to be a part of this Amazing Community!
Thanks
-Ammar
Hi+ The Avada Instagram Builder Element gives the following Error: {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Insufficient developer role”} Please advise. Thank you.
Hi,
Our team is working hard to resolve this issue with FB/Meta. We posted a blog post today with more info about this. Please take a look here:
https://avada.com/blog/the-instagram-element-api-issue/
Thank you. – Abbas
Thank you very much!
We’re happy to assist.
Hello, i have already an online registered website. I’m now cloning it on local, to make some theme changes, and re-installed the Avada Theme. Now the setup is asking me the registered key, can i use my used registered key ( single license ) to setup correctly the theme ?
Thanks.
Hi,
For that, please adjust your local subdomain/domain name for the staging/dev site to the below format and it should work without issues even if you register Avada on both the staging and live site at the same time then:
TLDs – Top-level Domains (domain endings):
.dev (example.dev) *.local (example.local) *.staging (example.staging) *.test (example.test)
Subdomains (domain prefixes):
dev. (dev.example.com) local.* (local.example.com) staging.* (staging.example.com) test.* (test.example.com) wpdev.* (wpdev.example.com) webdev.* (webdev.example.com) devsite.* (devsite.example.com)
Staging domains of hosting providers:
stagingN.* (where N is an unsigned integer) .wpengine.com *.flywheelstaging.com *.dreamhosters.com *.stage.site *.kinsta.cloud *.pantheonsite.io *.myftpupload.com *.cloudwaysapps.com *.staging.wpmu.host *.pressdns.com *.wpcomstaging.com *-liquidwebsites.com *.wpstage.net *.updraftclone.com
Local setups:
localhost* 127.0.0.0
For details, please see: https://avada.com/documentation/avada-registration-and-licensing-faq/
Thank you. – Abbas
i’m working on local address: 127.0.0.1, and i receive the following error:
“The purchase code is already being used on another staging domain”.
Any help ?
Hello @Zullo91
Please access your my.avada.com dashboard and you should be able to manage your license from there without any issues, more about my.avada.com dashboard can be read here => https://avada.com/documentation/how-to-manage-your-licenses-on-my-avada/
Thanks
-Ammar
Hi there. i have several websites built with Avada and were wondering that there is no way to have blog layout as list ( thumbnail on the left ant excerpt on the right ) grid, mansory, timeline, alternate, ecc … Do we have to use an external plugin ? Thanks
Hi,
I’ve replied to your duplicate query below. Please see that.
Thank you. – Abbas
Hi there. i have several websites built witj Avada and were wondering that there is no way to have blog layout as list ( thumbnail on the left ant excerpt on the right ) grid, mansory, timeline, alternate, ecc … Do we have to use an external plugin ? Thanks
Hi,
You can definitely setup a layout like that with Avada. Our new Post Card feature allows you to custom design the individual item box so you can put the thumbnail / text / title anywhere you want.
For post card setup/usage, please see our guide here:
https://avada.com/documentation/how-to-use-post-cards-in-avada/
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
HI there, why does my website say: The purchase code is already being used on another domain. But when I login to the Avada Acount this domain: www.relayte.co.za is registered? Please help! Thanks!
Hello @schlecks
We have given complete control to user in terms of how they want to manage their Avada licenses, this can be managed under my.avada.com dashboard and more about this can be read here => https://avada.com/documentation/how-to-use-my-avada/#toc_Licenses
If you need further assistance with this, please open a support ticket and our team will get back to you.
Click Here to Get Avada Support
Thanks
-Ammar
Hello I have found the function “WooCommerce Product Quick View” in the global settings. I also found a product post card using the woocommerce quick view (Icon with link to “Quick View”). Unfortunately, there is no function to customize. Except in the global settings and in the post card I also find nothing to quick view on my website. Will the funkiton to customize come out soon?
Hello @crypox
Not entirely sure what you mean by customise here, in terms of what exactly do you want this customisation? we will need you to provide some more context on this query to provide a better response.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here to Get Avada Support
Thanks
-Ammar
Whenever I update this part of header https://prnt.sc/57L1K7Ifuw8W with new offer, it does not reflect on homepage and any other pages. I tried removing cashe, even removed the cashe plugin. have Purge Cache via cloudflare but things are not fixed. I can see appearing while i am logged in.
Any idea for this?
Hello @sunilgupta91
I am afraid that your provided screenshot does not work at all for me, however if a change is not being reflected on frontend despite being saved on backend, it simply means that there is some level of caching involved, I will suggest you to simply try and view the change from a different browser and see if that helps.
If the issue persists, you can open a ticket with our team further and we will get back to you.
Click Here to Get Avada Support
Thanks
-Ammar
