26704 comments found.
Hi! Question: in Real State template, is it possible to remove Specifications from a property page?
Here, for example: Heating or Total Floors. I’d like to remove those lines from my properties. https://bridge253.qodeinteractive.com/property/whiteheads-grove/If I leave a blank space, the still appear.
Thanks in advance.
Hi there,
You can try with this CSS perhaps and add it to Appearance > Customize > Additional CSS .qodef-spec .qode-grid-row :nth-of-type(7) { display: none; }
.qodef-spec .qode-grid-row :nth-of-type(5),Since there is no option to remove it from the theme options.
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Thanks! it worked.
Also, how could I add new Specifications in a property page?
For example, would like to add specs like: Microwave, Oven, Girls & Boys…
Hope you can help. Thanks.
Hi there,
Please for any further theme related assistance you are always more than welcome to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
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Hi, is it possible to make the image in the portfolio list link to the portfolio item, rather than just the view more button?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Hello! I’m not sure what’s happened, but one of my sites using Qode Slider is missing the slider on the homepage! The space for it is there, but it’s not loading! Any advice?!
Hi there,
PLease check if you have updated the theme and its plugins to the latest version. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
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Hello , I know my support period finish but is very urgent… THIS THE FACT the web site was normal and updated in almost all plug in and working properly , when today I decide to update the new version you relased of the theme and now is not possible to use it here I attached some screen from client side and from admin side.
Hope you can help soon because this is for work
Hi there,
We cannot see any screenshot but please check if you have updated the Bridge Core plugin as well.
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Version of plug in core is 3.0.8
and I don’t see the note that there is an update of this plugin
solved, I hade to install the new version of the core by myself and after it I updated the theme again and now all is working , so
now there is another question how is possible to update Slider Revolution and WPBakery Page Builder ?
Hi there,
Yes you need to do the same for both WPBakery and Rev Slider, so deactivate and delete the plugins. Once this is done you will get a notification that you need to install those plugins, simply install and activate and you will have the latest versions that are included.
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Hi i dont have my code registed on any site still when i am trying to register it says code is registered on other site
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
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Solved it!
Hi there,
Happy to hear this.
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Hello, I don’t have support anymore, but it would help me a lot if you could provide a solution.
I want to use the code on another website, so I want to uninstall it from the current site. How can I remove the code from the old site and use it on a new site with a new domain?
Thank you
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Pre-purchase questions-
Can we purchase and use Regular License on our WP multi site or waas product like wix?
Hi there,
Thanks for taking an interest! Unfortunately, there is no multisite licensing option. Each installation requires a separate license. Therefore, with the Regular license you purchase with our theme, you can use the said theme only on a single website or a domain.
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Hi, LayerSlider has a new version, could you please update in the theme? It has a security risk. Thanks.
Hi there,
The theme will for sure be updated but if you need immediate update of the plugin you can always send us a mail to our help center providing your purchase code in it and our support team will provide you with the latest version.
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Hello whatever template I import I have design issues not of them is how it suppose to.Could you please help me?Thank you.
Hi there,
Thanks for writing in!
If you are somehow having an issue with the demo import we would kindly ask you to check your resources https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002246877-Recommended-PHP-Versions-And-Resources-And-How-To-Set-Them as well as you can always try to import our demo content with our XML file https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002603817-How-To-Perform-The-XML-Import If you still have issues we would appreciate if you could submit a ticket to our help center https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket and include your website URL and one of our support agents will assist you.
Thank you.
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Hello,
Please can I change the mobile-device mock-up image used on the preview-slider component. I mean this: https://ibb.co/xXfj9dQ>
I know the exact image, but do I have to change manually from behind or there is a section within the theme options.?
I mean changing the image you used for the mobile frame of the preview-slider.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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The 30.0.1 update broke my mobile functionality (hamburger menu for one). bridge-core update to 3.1.1 did not resolve. Is anyone else seeing this issue?
Hi there,
Thanks for writing in! Could you please submit a ticket to our Help Center and one of our support agents will assist you and investigate this on your end.
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Just discovered your support forum does not work with FireFox, when are all the recent theme issues from the 30+ update being fixed? Still no SVG logos etc, all mentioned here in chat. FYI I am not using Chrome to make your support work, please release the fixes here where all can see.
Hi there,
Could you please explain this a bit more, since we check the support help center on firefox everything is working.
You are more than welcome to submit a ticket to our Help Center and explain the issues you are referring to in detail.
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I don’t remember the domain to be registered how can I deactivate the licence and activate the code on a new domain?
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance with this, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Since Twitter is now X how do we update the Font Awesome package to reflect that change?
Hi there,
Thanks for writing in! This will be included within the future update, but in the meantime you could always use an image instead of Icon.
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Hi there! Is Bridge fully compatible with PHP 8.1? Our host is forcing all plans to upgrade to PHP 8.1, and the site crashed after going from PHP 7.4 to PHP 8.1 with a fatal error. None of my other sites have had this issue, just the one with the Bridge theme.
It also could be that LayerSlider is way out of date, currently on 7.8.0 rather than 7.9.1. Can you please release an update for that and ensure the theme is compatible with the latest versions of PHP such as 8.1 and up?
Thank you!
Hi there,
Thanks for writing in! Yes it is fully compatible, so please check if you have updated the theme and its plugins to the latest version.
If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
If you need an an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
We hope this helped.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello
We went for this theme because of Elementor. Never we thought the demo we need, Yoga Studio, was not built for elementor. The decision took a long time and we cannot change it now.
Any chance of this demo being on Elementor any time soon?
Thanks.
Hi there,
We are sorry to hear this but the theme demos are well presented and it is always stated which builder is in use, so when it comes to Yoga demo with Elementor we do have this one available: https://bridge321.qodeinteractive.com/
Also, we can’t tell at the moment if the Yoga Studio will be made with Elementor demo import feature but we will forward this to our dev team to consider.
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Hi QI
Are all the demos available in WP Gutenberg or only Bridge Original? (The rest we subsume is Elementor)
Thanks for your time
Hi there,
Thanks for writing in! We do have certain demos with WPBakery, certain with Elementor and the Bridge Original demo which is available with Gutenberg.
Of course you can use Gutenberg and add the content to any of your pages with our themes widgets.
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I used to have this theme installed on the website solnature.eu. Now I already deregister from it and register it again on the domain https://regenerate-skincare.eu/. Although it shows on the place of registering on the website that it is registered, when I enter the wp-admin it displays the message:
“Your copy of the theme has not been activated. Please navigate to Bridge Dashboard where you can input your purchase code and activate your copy of the theme so you can have access to all the theme features, elements & options.”
So I don’t get the full theme features.
Can you help?
Hi there,
Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
This error usually occurs if you missed updating the Core plugin.
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How can I reduce all the js files that are loading, seems Bridge loads over 30 and I’m sure I don’t need all these on my site:
https://gtmetrix.com/reports/www.cynthiamabusarchitecture.com/6cMVgTxx/Hi there,
Thanks for writing in! Bridge theme does have certain options such as disabling icon packages and the loading of specific JS files to improve the performance if needed. You can find it within Qode Options > Performance
Also, generally, it is recommended to use a caching plugin with the option to combine multiple JS and CSS files into one, such as W3 Total Cache, WP Super Cache, or WP Fastest Cache. Only one caching plugin should be activated at a time.
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I see the Performance section in Qode, but I’m not sure if I’m supposed to check the ones I do not want to load or uncheck. I’ve had them all unchecked up to now, but 30+js files are still loading.
https://share.zight.com/p9uYAA81Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
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