Discussion on Creote - Corporate & Consulting Business WordPress Theme

Discussion on Creote - Corporate & Consulting Business WordPress Theme

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377 comments found.

Hi, I changed the menu and header style one but it was only changed in sticky header and in homepage 6 which I’m using, I can still see the default header and menu while on the other pages, I can see the new header. How to get rid of default header/menu in homepage 6?

Hi , Edit the home page 6 scroll down you will find general settings under you will find header and footer option disable that. https://www.awesomescreenshot.com/video/23942729?key=0dee095d96a9f947332cb0f083db5847

Any other issues please submit the ticket here -https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Yes, I got it. Thanks

Hi,

How can I udpate/modify the sharing Icon list on blogs page?

Here is Screenshot, I am talking about http://tinyurl.com/yw8y5klq

Hi ,

Please submit your ticket here -https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi, I wanted to ask if the updated version of your theme 2.6.8 is compatible with PHP version 8.2 onwards or is it also compatible with 7.4? I’m asking to avoid conflicts with versions, thank you

Hi ,

Creote tested upto 7.4 to 8.2.

If you got any issues submit the ticket here – https://steelthemes.ticksy.com/home/100019165/ Our support team will help you asap.

Thanks

thanks

Hi , i want to add custom font in theme option typography how?

Hi ,

Creote supports only google fonts.

Submit the ticket our support team help you with this -https://steelthemes.ticksy.com/home/100019165/

Thanks

Hello,

This error keeps showing up in my logs, please help.

[11-Dec-2023 15:03:12 UTC] PHP Warning: Undefined variable $image_id in /home/aterictr/public_html/wp-content/plugins/creote-addons/inc/functions/elementor-widgets/content/service-post-v1.php on line 539

The elementor editor also keeps loading, so I can’t edit the element, please help with this as well.

Hi ,

Please submit your ticket here -https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi, may i know how to change the Services post type name and slug?

For example i need to change the Services name to Products and slug to www.domain.com/products/example.

Hi ,

We replied your ticket.

Thanks

Hi , I ant to add custom font – ITC Avant Garde Gothic , how can we add it and use it in website let me know with proper detail

Hi ,

Creote only supports google fonts.

Please submit your ticket here -https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi Support Team,

I have installed and developed the them for my domain. but I am facing some issues. I developed my theme in a demo folder and now moved to root folder. but there is a CSS URL not removing from source code.. I don’t know how to change it. Here is screenshot.

My website URL is https://www.algonetix.in/about-us/ and the CSS URL is https://www.algonetix.in/algo/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css

Hi ,

Please submit your ticket here -https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi, Do we need to buy “Elementor pro” license to edit this theme or it works with the free version of Elementor?

Hi ,

Creote works with both pro and free version.

Thanks

Hi we just imported you demo and menu is like this https://prnt.sc/C4gqR73rrV75

where could we fix it? thanks

Hi ,

Arrange the menu like in screenshot and check the activate menu option https://tinyurl.com/yuh28gm2

Any other issues Pplease submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

hello already designed a website using free creote theme now i have purchased the license so how i can activate my old website. Please help

Hi ,

We replied your ticket please check and follow it.

Thanks

I am not able to activate the theme

Hi ,

Please comment from your purchase id and submit the ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

I have the theme installed on my website but i am not able to do the activation. I need to do the activation for my website theme.

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi again! Also in the footer doesnt show the background, could you help me pelase: https://enprueba.mx/

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi! Is there a way to put social icons in the top bar in the header 13?

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

I have 3 licenses. I dont support. Do I have to renew and pay for my license every year, or is it a one-off?

Hi, You don’t want to pay yearly, but if u need support u just want to purchase support package.

Thanks

No, I dont need support. Everything work perfectly. I was wondering if I had to pay every year to renew my license, because I had to do it a few months ago. But maybe something went wrong, I didnt understand.

anyway, no yearly renew payment. thnx.

Hi ,

When you need any support renew and submit the ticket.

Thanks

Hi! I´m trying to make bigger my logo but it stays in 170px width, how can I solve it?

Hi,

We have responded to your ticket. If there are any other issues, follow up on the ticket.

Thanks

my website structure it became horrible suddenly ( https://aspireconsultancyuae.com )

Hi ,

Change the template to home full width -> https://themepanthers.com/documentation/creote-documentation/page.html#pagetemplates

Any other issues please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

I have purchased new license for this theme but it says “The purchase code is already used.” please let me know were I am using this purchase code.

thanks

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

And how can we remove Demo, Docs & Support Block which is displaying on the right side please guide

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

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