13768 comments found.
BUG
A headline is….. BIG & WHITE in Firefox
small and black in Opera
very small and black in Chrome
Please tell me how to fix this since this is just – BAD & unprofessional
[av_section min_height='custom' min_height_pc='25' min_height_px='923px' shadow='no-border-styling' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction=''
bottom_border_style='' padding='huge' custom_margin='0px' custom_margin_sync='true' av-desktop-custom_margin='' av-desktop-custom_margin_sync='true' av-medium-custom_margin='' av-medium-custom_margin_sync='true'
av-small-custom_margin='' av-small-custom_margin_sync='true' av-mini-custom_margin='' av-mini-custom_margin_sync='true' svg_div_top='' svg_div_top_color='#333333' svg_div_top_width='100' svg_div_top_height='50'
svg_div_top_max_height='none' svg_div_top_opacity='' svg_div_bottom='' svg_div_bottom_color='#333333' svg_div_bottom_width='100' svg_div_bottom_height='50' svg_div_bottom_max_height='none' svg_div_bottom_opacity=''
fold_type='' fold_height='' fold_more='Weiterlesen' fold_less='Read less' fold_text_style='' fold_btn_align='' color='main_color' background='bg_color' custom_bg='' background_gradient_direction='vertical'
background_gradient_color1='#000000' background_gradient_color2='#ffffff' background_gradient_color3='' src='https://example.com/wp-content/uploads/img.jpg' attachment='840'
attachment_size='full' attach='fixed' position='center center' repeat='stretch' video='' video_ratio='16:9' overlay_enable='aviaTBoverlay_enable' overlay_opacity='0.3' overlay_color='#515151' overlay_pattern=''
overlay_custom_pattern='' scroll_down='aviaTBscroll_down' custom_arrow_bg='' fold_overlay_color='' fold_text_color='' fold_btn_color='theme-color' fold_btn_bg_color='' fold_btn_font_color='' size-btn-text=''
av-desktop-font-size-btn-text='' av-medium-font-size-btn-text='' av-small-font-size-btn-text='' av-mini-font-size-btn-text='' fold_timer='' z_index_fold='' css_position_z_index='' av-desktop-css_position_z_index=''
av-medium-css_position_z_index='' av-small-css_position_z_index='' av-mini-css_position_z_index='' id='' custom_class='' template_class='' aria_label='' av_element_hidden_in_editor='0' av_uid='av-10ibbg' sc_version='1.0']
[av_one_fifth first av_uid='av-yn190']
[/av_one_fifth][av_three_fifth av_uid='av-tefwc']
[av_heading heading='One<strong> two, three & four</strong> in Five' tag='h2' style='blockquote modern-quote modern-centered' subheading_active='' show_icon='' icon='ue800' font='entypo-fontello' size='80'
av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='15' av-desktop-font-size='' av-medium-font-size='' av-small-font-size=''
av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='custom-color-heading' custom_font='#ffffff' subheading_color=''
seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true'
av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding=''
av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='10' av-desktop-padding=''
av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='' link_target=''
title_attr='' id='' custom_class='' template_class='' av_uid='av-khjfg' sc_version='1.0' admin_preview_bg=''][/av_heading]
[av_hr class='custom' height='50' shadow='no-shadow' position='center' custom_border='av-border-fat' custom_width='50px' custom_border_color='#ffffff' custom_margin_top='40px' custom_margin_bottom='40px'
icon_select='no' custom_icon_color='' icon='ue808' font='entypo-fontello' av_uid='av-ghaj0']
[/av_three_fifth][av_one_fifth av_uid='av-8dxbw']
[/av_one_fifth]
[/av_section]
Whatever i change – it does not have any effect (Yes, i cleared cache and i did changes on Enfold ->Settings->Merging CSS & JS)
Same issue with the image information on images of a masonry gallery: Title black, description white and no way to fix it not even changing the Color Setting in Enfold (no, there is no Custom CSS involved)
Please start a thread on our support forum ( https://kriesi.at/support/forum/enfold#new-post ), attach temporary admin logins in the private content field, and we’ll look into the issue you’re having on your website.
My licence is older than a year and since this is not “customization” i fear you have to answer here. Or you need to create a temp access to your forum
OK, i dont know why it works now but i repeated the migration several times from dev to live and now it works. Maybe you should check your Import / Export routine – there for sure are things which dont work well – since years
Wordpress 6.4 was released November 7, when will the theme have a version that works with that? I’d love me site to be secure, functioning and up to date.
Hi,
If you’re experiencing any WordPress 6.4.x related issue, please report them at https://kriesi.at/support/pre-sale-question/.
Regards, Yigit
I purchased a license from you a few years ago, but last week I extended the support and my license no longer works. I urgently need help!
Hi,
Please go to the Enfold subforum ( https://kriesi.at/support/forum/enfold#new-post ) and revalidate your existing purchase code. After that, you should be able to start new threads.
If this doesn’t work for you, please start a pre-sale thread at https://kriesi.at/support/pre-sale-question/ and we’ll gladly help you 
Regards, Yigit
Kardesim, ich verstehe nur Bahnhof, schreib es mir auf Deutsch bitte.
Merhabalar,
Bende malesef Almanca bilmiyorum. Eger Turkce konusuyorsaniz Turkce yardimci olabilirim
Saygilar, Yigit
Hi, how can I check the performance of the theme? I checked your demos and they are not optimized, I would like to see how fast the theme can work, And what server configuration will suit her?
Hi,
I’m sorry but we don’t have a performance-optimized Enfold demo at this moment. You can find the hosting requirements for Enfold at https://kriesi.at/documentation/enfold/hosting-requirement/.
Regards, Yigit
I just bought the theme but it shows Chrome and edge popup error: “Leave Site? Changes you made may not be saved.” What should I do?
Hi,
Do you get this message when you edit your page and leave it without saving the changes/updating the page?
If you still get this message after updating the page, please start a thread on our support forum ( https://kriesi.at/support/forum/enfold#new-post ) and send us temporary admin login credentials and a screen recording of the issue so we can look into it.
Regards, Yigit
The message is there all the time. It doesn’t have anything to do with editing the page. If you just visit the site and go from one page to another, you will see the popup message. If I change the theme to another theme, the issue goes away. I have also disabled all the plugins and cleared the cache, but the issue exists. I opened a thread on your support forum yesterday, but there was no response there.
Hi,
I believe this one is resolved.
Please feel free to start new threads on our support forum whenever you have a question or an issue
Regards, Yigit
Hello – the Twitter social logo in my client’s site footer has disappeared. Neither the old Twitter logo nor the new “X” logo will show up with the rest of the social icons. All other icons show up fine. PLEASE HELP. Thanks.
Hi,
This sounds like a caching issue. Please make sure to clear any server-side, plugin-based, and browser caches.
If that doesn’t help, please start a thread on our support forum ( https://kriesi.at/support ) so we can look into it.
Regards, Yigit
Is there the option to have a text logo instead of an image?
Hi,
There isn’t an option for it in the Enfold theme options however, you can refer to this post https://kriesi.at/documentation/enfold/logo/#text-logo-with-subtext and add it manually.
You can add the code to the bottom of the Functions.php file of your child theme ( https://kriesi.at/documentation/enfold/child-theme/ ) or use the Code Snippets ( https://wordpress.org/plugins/code-snippets/ ) plugin.
Regards, Yigit
Hola, hemos comprado la plantilla y al momento de cargarla aparece un mensaje que el enlace ha caducado. No tenemos manera de cargarla. Hemos cargado el ZIP y lo hemos insertado en subir tema. y no hay manera. Como hago solicitar un reembolso? no han pasado mas de 5 horas desde la compra. Saludos.
Hola,
This issue is usually related to the Upload_max_filesize value and increasing it fixes it.
Please make sure the following requirements for server settings are met: Set max_input_vars to 5000 and memory_limit to 256M. Max_execution_time = 30 Post_max_size = 32M Upload_max_filesize = 32M Max_input_time = 60
You can contact your hosting provider and they can increase these values for you
Regards, Yigit
Hello, I have logged into the forum supports but cannot post anything. I am having a problem with my footer. The theme I downloaded is showing those footers. I have deleted everything from the widgets but they are still showing up. How do I remove the content on the footers?
Hi,
It looks like you started a thread and figured the issue out. For any other question or an issue, please start a separate thread in Enfold sub forum https://kriesi.at/support/forum/enfold
Regards, Yigit
Hello, The zoom animation on images is broken since the last update. The size of the image increases instead of zooming like in previous versions of the theme.
Hi,
Thanks for reporting the issue. We’ll fix it in the upcoming update.
For now, please add the following code to the Quick CSS field in the Enfold theme options > General Styling
.avia-image-container.av-hover-grow.av-hide-overflow .avia-image-container-inner {
overflow: hidden;
}
Regards, Yigit
Hi, we are working to update Enfold to activate the PRIVACY AND COOKIES. As today we have setup a dev website to check all functionalities. We were able to activate the Cookies Bar for 1 language. But not for the other. We are using WPML. Can you help us ?
Hi,
Please go to Enfold theme options, switch the language of the theme options page, and enable the cookie bar for each language.
If this doesn’t work, please start a thread on our support forum ( https://kriesi.at/support ) so we can look into it.
Regards, Yigit
It works thank you, I was missing the language option in theme
Hi, is it possible to integrate a big logo area (713×500 pixel)? Thank you very much in advance.
Hi,
Yes, that’s possible but you’ll need to use custom CSS for that. Header custom pixel value option in Enfold theme options > Header > Header Layout > Header Custom Height supports up to 300 pixels.
I hope this helps. Let us know if you have any other questions.
Regards, Yigit
Hi,
My blog’s pagination is not working. For example; this is my blog link: mywebsite.com/blog. I show 12 grid blog posts. But when I click 2. page or 3. page, doesn’t go to those pages. It’s only refreshing my blog link again. What should I do?
Thanks
Hi,
Please make sure that you are using Enfold 5.6.6 ( https://kriesi.at/documentation/enfold/theme-update/ ). If you are, please try deactivating all active plugins and check if that helps.
If you find that the issue is not a plugin conflict, please start a thread on our support forum at https://kriesi.at/support so we can look into it.
Regards, Yigit
Hi ! We extended the support last week and I am not able to create new items on the page. Can you please help me ?
Hey,
Are you not able to start new threads on our support forum at https://kriesi.at/support/forum/enfold#new-post? If so, did you try validating your existing purchase code once again?
If revalidating your purchase code doesn’t resolve the error, please start a pre-sale thread ( https://kriesi.at/support/pre-sale-question/ ) and we will gladly look into it.
Regards, Yigit
I cant activate theme with item “Enter a valid Envato private token” its not work i got error.
Hi,
Did you generate a Personal Token ( https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token ) and insert it?
If you did, please start a thread on our support forum ( https://kriesi.at/support/forum/enfold#new-post ) and attach temporary admin login credentials in the private content field so we can look into it.
Regards, Yigit
BUG ALERT: Avia Partner Widget crashes Widget Admin Page and Customizer of my site. Please, investigate! WordPress 6.3.1, Theme: Enfold 5.6.6, PHP 8.0.14
My mistake: I mean Enfold Advertising Area Widget (file \enfold\framework\php\widgets\widget-classes\class-avia-partner.php)
Hi,
I couldn’t reproduce the issue on my local installation with WordPress 6.3.1, Enfold 5.6.6, and PHP version 8.0.14 ( https://imgur.com/a/nlB2oxx ).
Please try deactivating all active plugins and check if that helps. If it doesn’t, please start a thread on our support forum ( https://kriesi.at/support ) so we can look into it.
Regards, Yigit
Hello, I want to use Enfold to design a Catalog website (Woocommerce + Advanced Catalog Mode for WooCommerce extension. Is it possible with Enfold? Are there any known conflicts between Enfold and that extension? Do you know a better solution to create an ecommerce website without prices, checkout and shipping? Thank you!
Hi,
We didn’t test Enfold with the Advanced Catalog Mode for WooCommerce plugin therefore, we cannot guarantee.
You can use the Portfolio post type in Enfold to create your catalog. If you won’t be selling online, that would mean two fewer plugins on your site. Please check out the Portfolio menu item at https://kriesi.at/themes/enfold-2017/ for Portfolio Overview and Single page examples.
I hope this helps!
Regards, Yigit
Help me please! Widget page not working anymore! Can’t create new areas or drag widget in current sidebars! And all my widgets disappeared in back office! Tried to deactivate all plugins but it did’t work. Neither customizer is working, too.
This is te WP bug report:
Error in line 155 of file /home/mhd-01/www.armonia2.it/htdocs/wp-content/themes/enfold/framework/php/widgets/widget-classes/class-avia-partner.php. Messaggio di errore: Uncaught TypeError: strip_tags(): Argument #1 ($string) must be of type string, array given in /home/mhd-01/www.armonia2.it/htdocs/wp-content/themes/enfold/framework/php/widgets/widget-classes/class-avia-partner.php:155 Stack trace: #0 /home/mhd-01/www.armonia2.it/htdocs/wp-content/themes/enfold/framework/php/widgets/widget-classes/class-avia-partner.php(155): strip_tags(Array) #1 /home/mhd-01/www.armonia2.it/htdocs/wp-includes/class-wp-widget.php(535): aviaFramework\widgets\avia_partner_widget->form(Array) #2 /home/mhd-01/www.armonia2.it/htdocs/wp-admin/includes/widgets.php(276): WP_Widget->form_callback(Array) #3 /home/mhd-01/www.armonia2.it/htdocs/wp-includes/widgets.php(837): wp_widget_control(Array, Array) #4 /home/mhd-01/www.armonia2.it/htdocs/wp-admin/includes/widgets.php(119): dynamic_sidebar(‘av_footer_3’) #5 /home/mhd-01/www.armonia2.it/htdocs/wp-admin/widgets-form.php(538): wp_list_widget_controls(‘av_footer_3’, ‘Footer – Column…’) #6 /home/mhd-01/www.armonia2.it/htdocs/wp-admin/widgets.php(34): require(’/home/mhd-01/ww…’) #7 {main} thrown
Site: armonia2.it WordPress 6.3.1 Theme: Enfold (versione 5.6.6) Versione PHP 8.0.14
Hi,
I replied to your most recent comment.
Regards, Yigit
Virus total and my web server provider firewall detect last enfold version as Trojan. I purchase and downloaded the file from envato. Please resolve that becouse this problem is in your files.
https://www.virustotal.com/gui/file/4eb2fbaa743db8dd01b1118a1faf3d771a6eabbb8cc0c8ece66e9991f86867d1/detectionOut of 62 vendor’s analysis, only 1 detects as a trojan with no further details. This is most likely a false positive.
The right thing to do as the creator of the template is to manage that because the only thing that this problem has been doing for a long time is to generate confusion, and as far as I know you could manage it.
Hello, can this theme use on 3 domain? because i have 3 domain.
Hi,
Yes, but you’d need a separate license for each domain. You can read more about licenses at https://themeforest.net/licenses/standard.
Let me know if you have any other questions!
Regards, Yigit
