13768 comments found.
Now that Google reCaptcha dramatically decreases the free usage, are you guys planning to implement Cloudflare Turnstile to theme’s forms?
Hi,
This was requested about a year ago at https://github.com/KriesiMedia/Enfold-Feature-Requests/issues/38 but the request was marked as postponed. I noted your request for reconsideration.
Regards, Yigit
Auto-update theme and now a broken website, ‘The parent theme is missing. Please install the “enfold” parent theme.’. Please advise, as I can’t access the relevant TF account to download the parent files.
Hi,
Unfortunately, the only way to download the Enfold parent theme is by accessing the ThemeForest account used when purchasing the theme. Reinstalling the Enfold parent theme should fix the issue.
Regards, Yigit
ALB (Enfold 5.1.2) is NOT working
with any PHP-version newer than 7.4
This is severe since 7.4 is a very old version that is not supported anymore.
Dont try to tell me that i am wrong since i just went through all PHP versions to find out why i wasn`t able to edit my content.
Enfold 5.1.2 was released 1,5 years ago. If you’d like to avoid PHP compatibility issues, you should keep Enfold up-to-date.
Styling does not work. No matter what colors you pick in the styling, nothing changes on the front side.
Hi,
Please make sure to clear any server-side, plugin-based, and browser caches after making styling changes.
If you’re using custom CSS on your site, please make sure that there are no errors in it. You can use a website such as https://jigsaw.w3.org/css-validator/#validate_by_input to check your custom CSS for errors.
Regards, Yigit
Frontpage (Advanced Layout Builder) isn’t working, just keeps spinning, no elements are loading, we are using Enfold v5.6.9, WP6.4.2. Thought you should know this. I tried FireFox/Chrome/Safari browsers. Please fix asap.
Hi,
Please try deactivating all active plugins and check if that helps. You can then activate plugins one by one to find the culprit.
Regards, Yigit
Hi, no luck when I deactivated all active plugins. I carefully activated one plugin at a time, still keeps spinning. What can we do now? Please advise very soon.
Hi,
Are you experiencing this issue only on your front page? If so, do you have a custom code or iframe on that page?
You can go to the Enfold theme options > Layout Builder > Show advanced options, and enable the Debug Mode. Then, when you edit your front page, you should see shortcodes in the debug field right below Advanced Layout Builder. You can locate and remove your custom code from this field and update the page.
Regards, Yigit
Hi Yigit, yes, it appears to be the front page only.
Yes, there is an iframe YT video.
I get an error “Saving didnt work! Please reload the page and try again” when I enable the Debug Mode. I did confirm I am correctly inside Enfold theme options > Layout Builder > Show advanced options, and enable the Debug Mode > Debug Mode (Backend Only) > Enable for Admins only. I tried all three drop-down options and Safari/Firefox/Chrome browsers.
That’s very odd. Is there anything else we can do? I hope so.
I greatly appreciate your help. Please advise.
Hi,
If saving doesn’t work even after removing the iframe from the page, you can try to copy the shortcodes of the front page from the debug field, create a new page with Advanced Layout Builder, paste the shortcodes from your front page in the debug field of the new page, remove the iframe, and publish the page. Then you can set this new page as your front page.
Please try that and let me know how it goes.
Regards, Yigit
Hi Yigit, I have to be honest, something is badly wrong with the Home Page Layout builder.
I manually remove the shortcode and somehow the code re-appears. Can we create a support ticket so you can log in and see it for yourself?
I suspect there is a bug adding media elements as well, ie Fullwidth Easy Slider.
Please advise soon.
Hi,
Sure, please start a thread on our support forum https://kriesi.at/support and attach temporary admin login credentials in the private content field so we can investigate the issue.
Regards, Yigit
Hi, I can’t import demos, I get the following message:
Download of files for demo Restaurant Demo didn’t work! You might want to try reloading the page and then try again.
I can’t save my token to activate my product either.
Saving didnt work! Please reload the page and try again
Hi,
Please check out the troubleshooting steps at https://kriesi.at/documentation/enfold/import-demos/#troubleshoot.
If that doesn’t help, please start a thread on our support forum at https://kriesi.at/support/forum/enfold#new-post and attach temporary admin logins in the private content field so we can look into it.
Regards, Yigit
Hi, can we build a site like this with one of your demos? With a Side menu. Thanks http://www.antlog.gr/
Hi,
I’m sorry for the delayed response.
You can go to Enfold theme options > General Layout > Layout, select a Boxed Layout, and the Left Sidebar option in the Logo And Main Menu field. Then, go to Enfold theme options > General Styling > Quick CSS, and add the following code:
html.html_header_sidebar #wrap_all,
.html_header_sidebar .header_bg {
background: transparent;
}
.html_header_sidebar #top #header_main {
background: #ffffff;
}
The result should be like this: https://i.imgur.com/MdacmAr.png
You can change the body background color/image in Enfold theme options > General Styling > Body Background.
Regards, Yigit
Is there a way to turn off the new post/page/order duplication feature that came with the latest update? We do not want this feature. Thank you.
Hi,
Please add the following code to the Functions.php file of your child theme or as a new snippet in the Code Snippets plugin:
add_filter('avf_ignore_duplicate_post_types', 'enfold_disable_duplicate_link');
function enfold_disable_duplicate_link($args){
$post_types = get_post_types( $args, 'names', 'NOT' );
return $post_types;
}
Regards, Yigit
thank you, this worked perfectly. appreciate it!
Hello, please add the function ‚Disable past dates in the datepicker‘ to your themes so users can’t select them. Thank you very much! BTW Great themes … Keep on with this great work!
Hi,
Do you mean disabling the past dates in the Contact Form element? If so, we’ll consider adding this feature in an upcoming Enfold update.
For now, you can refer to this post https://kriesi.at/support/topic/disabling-past-dates-in-datepicker/#post-728483 and disable past dates in the Contact Form element.
Regards, Yigit
Contact forms are not sent on mobile at the moment. Is this a bug? There is no confirmation message and no emails sent. No error message as well. The forms work fine on desktop.
It is the Enfold form that I am using.
Hi,
Please refer to this post: https://kriesi.at/documentation/enfold/contact-form/#troubleshoot
Please also try deactivating all active plugins and check if that resolves the issue. If you’re using a cache plugin, the mobile cache setting might be causing this issue.
Regards, Yigit
It’s probably WP Super cache, but not all the time. And I don’t understand why it is working on desktop, but not mobile.
Good day, I’m in the process of choosing a theme for a restaurant website and considering Enfold for it. I used it for a non profit animal shelter and do love this theme.
I do have a question regarding elements. I was unable to see which one would work to achieve the home page top section I am looking to create.
I would like 3 even columns (boxes) full width or possibly a larger left 1/2 width box with 2 right boxes one over the other. I would like to have 2 of those 3 boxes with background image (that should be simple enough but I would like 1 box to have a looping video in the background. There will be title and a bit of text along with buttons in each box linking to the content I am offering (Reserve – Events – Menus) See here for an image of the desired look… in this case, the middle one would be a vid https://www.griffingraffix.com/media-boxes-with-text.jpgThe doubt for me is how to achieve the looping video background and which element will work best work for this. Obviously, they would have to stack on mobile.
Thanks for helping me finalize my decision by helping me figure out if I can achieve this with enfold.
I am awaiting your reply to make a purchase but I do need to start this website… this is high season for them in mexico… the site is rather urgent…. I was hoping for a quicker reply. Thank you
Holla,
I’m sorry for the delayed response.
You can use the Grid Row element ( https://i.imgur.com/yztEBNG.png ) in the Layout Elements tab of the Advanced Layout Builder to create such a layout. However, the cells of the Grid Row element do not support video backgrounds. Please feel free to request this at https://github.com/KriesiMedia/Enfold-Feature-Requests
You can use a GIF if that works for you. You can simply upload it to the media and select it as your background image. Please, make sure to select the full size.
I hope this works!
Regards, Yigit
Thank you Yeet I was really hoping to put a vid in one of the boxes… and I was really hoping to use enfold.
I cannot open the link you shared: https://i.imgur.com/yztEBNG.png but figured it out.. it has i. too many and should have been https://imgur.com/yztEBNG.png
Is there not any other element that I could achieve this with?
Can you please list for me which Enfold elements DO support video background in which I could incorporate title, text, button & that I could then possibly place via css to create something similar?
Do you think maybe rev slider could be used for this?
I’m trying really hard to make this work with your theme as I don’t have the same faith in the other theme that does offer that feature. Thank you
Hey! Wir sind auf der Suche nach einem theme das datenschutzkonform (DSGVO) genutzt und angepasst werden kann. Daher haben wir zu eurem theme folgende Fragen:
Können wir mit eurem theme eine datenschutzfreundliche Website (ohne Shop) erstellen, ohne eine Implementierung von Cookies, Google-Fonts/Icons, Google-Maps, oder Scripte, die erst noch von Drittseiten geladen werden müssen? – oder setzt das theme für die Website Erstellung eine dieser Funktionen voraus?
Besteht eine Kompatibilität zu den folgenden Plugins? - Contact Form 7 - The SEO Framework - WP Rocket
Danke für eure Mühe!
Here are my questions again in English.
Hey, we are looking for a theme that can be used and customized in compliance with data protection regulations (DSGVO). We therefore have the following questions about your theme:
(1) Can we use your theme to create a privacy-friendly website (without a store) without implementing cookies, Google fonts/icons, Google maps, or scripts that have to be loaded from third-party sites first? – or does the theme require one of these functions for website creation?
(2) Is there compatibility with the following plugins? – Contact Form 7 – The SEO Framework – WP Rocket.
(3) On the Internet we often find the information that you offer German support, is that correct?
Thanks for your effort!
Hi,
I’m sorry for the delayed response.
1- As long as you select one of the system fonts or load Google fonts locally ( https://kriesi.at/support/topic/loading-google-fonts-locally-for-gdpr-compliance/ ) and do not use third-party services such as Google Maps, all scripts will be loaded locally.
2- Enfold is compatible with Contact Form 7 and many users are using WP Rocket. However, we didn’t test Enfold with The SEO Framework plugin.
3- I’m sorry but this isn’t correct.
Regards, Yigit
Hello! I have a problem with the main menu on a site (janhammarlund.se) where it overlaps the logo when decreasing the window size, and I can’t seem to find the solution. Normally it will change automatically to the mobile type menu when making the window smaller, but not here. Do you have a solution or suggestion for fixing this? Thanks in advance // Hans / Sweden
Hey Hans,
Please refer to this post https://kriesi.at/documentation/enfold/menu/#toggle-id-87 and switch to the mobile menu at 1400px. You can simply add the code to the Enfold theme options > General Styling > Quick CSS field and change “1224px” in the code to “1400px”.
Please make sure to clear cache after adding the code.
Regards, Yigit
Thanks, worked perfect.
Hello, is the theme compatible with UperMenu?
Hi,
Do you mean the UberMenu ( https://codecanyon.net/item/ubermenu-wordpress-mega-menu-plugin/154703 ) plugin?
If so, it should be compatible ( https://sevenspark.com/docs/ubermenu-3/theme-integration/enfold ) but, please contact the SevenSpark team to make sure 
Regards, Yigit
Yes, Thanks this should work..
Hello, is Enfold 5.6.8 compatible with WordPress 6.4? Thank you.
Hi,
So far there doesn’t seem to be any compatibility issues but please create a staging duplicate of your site and update WordPress there first to be on the safe side.
Regards, Yigit
Hello. I have 5 licences of Enfold Theme. I found a great bug icannot overide long time and i cannot report it becouse my support expired? litle bit strange.
Hi,
Please start a pre-sale thread at https://kriesi.at/support/pre-sale-question/ and share details of the issue you’re experiencing. Please also let us know the steps we need to take to reproduce the issue.
Regards, Yigit
WooCommerce + Enfold = Really ugly checkout form. It’s awful. When we can expect an update? I have the same issue as is described here: https://kriesi.at/support/topic/increase-woocommerce-font-size-and-forms-have-double-wording/
Hi,
We’re going to fix the Cart and Checkout Block CSS issues in the upcoming update.
For now, you can add the following code to the Enfold theme options > General Styling > Quick CSS field:
#top .wp-block-woocommerce-checkout input[type="text"],
#top .wp-block-woocommerce-checkout input[type="email"],
#top .wp-block-woocommerce-checkout input[type="tel"] {
padding: 20px 6px 8px 6px;
}
#top .wp-block-woocommerce-cart input[type="number"] {
margin-bottom: 0;
}
#top .wp-block-woocommerce-cart tr,
#top .wp-block-woocommerce-cart input[type="number"] {
background-color: transparent;
}
Regards, Yigit
Thank you. Yes, Enfold needs some better visual connection with WooCommerce. Anyway, I see my first comment looks quite offensive, I apologise.
No worries at all
Enfold has very poor header settings. You can’t change the logo for Mobile. The icon order cannot be set. There is no icon “my account” – this is a scandal! How to set this popular header mobile layout?
burger icon | LOGO | account icon | cart icon
Hello,
You can find the instructions to change the logo on mobile on our docs at https://kriesi.at/documentation/enfold/logo/#use-a-different-logo-on-mobile.
You can add custom social icons by referring to this post: https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options
Currently, it’s not possible to set this mobile header layout in Enfold without customization. Please feel free to request this at https://github.com/KriesiMedia/Enfold-Feature-Requests
Regards, Yigit
Hi, I paid in january 2022 for 6 month of support and an extended 6 month. Why can’t I have access to the support anymore ?
Since WP 6.4.1 release, I have many problems: menu is no more activ on mobile, some text not showing, some icons are smaller
Hi,
As I replied in your forum thread, this looks like a caching issue.
If you are experiencing any issues other than the ones you mentioned on your forum thread, please reply to your thread and let us know about them as well.
Regards, Yigit
Hi there, can you chare a link to the most recent changelog entry? thanks
thanks, but I cant see any update there yet… Themeforest is indicating that there is a new version. Last entry in changelog is from october.
I’m sorry for the confusion. It’s not an actual update on Enfold but it’s for Black Friday and Cyber Monday discount
