Buenos dias hace mas de un año compre este tema, hoy tengo algunos detalles, prinicpalemnte por que ya no cuento con soporte, existe manera de adquirir una extensión? Saludos

The link doesn’t work. Import Demo Data Side Navigation

Hello, in the Home Page of my website : https://polymandesign.com/ news are shown not in a responsive way. How can I set news to be shown correctly (not 3 in a row but 1 in a row) in mobile? Thanks

Good morning, I want to make a ticket from https://oceanthemes.ticksy.com/. I have a Theratio license, which is verified, when I want to send the ticket, it tells me that my code does not correspond to this product, which is not correct. and I can’t make the ticket. How should I proceed to make the support work for me? THANK YOU

Good morning, I have sent a query, 48 hours have passed and I have not received a response. I have a problem with the header in the Single Post. A certain header is shown and I can’t get the one I need to be shown. Can you help me? I have a purchased license and pay for support

Buenos días, En el Single Post, no encuentro desde donde puedo seleccionar el header que quiero que se visualice. Ahora se visualiza el que tengo configurado desde el apartado personalizar de Wordpress para todas las páginas, pero yo quiero utilizar otro Header, solo para los Single post. Me puedes indicar desde donde debo hacerlo? Gracias.

hello dear OceanThemes team, i downloaded your beautiful Theratio theme for wordpress from my envato account , but footer is not showing in website , and in Elementor header and footer option to active is not showing, i didnt know i had to buy from themeforest and got the monthly envato account by any chance if you can let me know how can i fix this problem if in Elementor this 2 item is not showing i did all installation and import correctly

i would appreciate your support

Hi,

I use the Theratio Client Carousel on my site, and currently, it’s not displaying the element properly. When I deactivated Elementor Pro, it worked fine. However, with Elementor Pro, it’s not functioning as expected. Both my theme and Elementor Pro are on the latest versions.

Could you please let me know how I can resolve this issue?

Thank you!

Can i get this theme for version 4 of wordpress

We are working on a hosting space in development, to later migrate it to the hosting of the final domain (currently with another web design). In the development space, wordpress was installed with the permalinks set as “entry name.” But when installing the Theme, it has automatically changed to “custom structure”, appearing in the slug “index.php”. The problem is that if I try to configure “entry name” again, the site display does not work (error). The htacces file has the permalinks script, and before installing the theme it was up and running. Please if you can give me some help before moving it to the final hosting. My purchase code is: d85edfbe-1498-40ce-904d-079c49fab8a4 My email is: support@crearmaxinformatica.es

Thank you

Hi support team,

Could you please advise if is it possible to select different header styles in different portfolio pages? I could not find the header setting field to select the header I pre-made in the Header Builders for the portfolio pages like in common pages. Thank you!

Hi support team,

Could you please advise how to add the white lines on the Home Slider section? I would like to make the same slides as the demo slider, especially the lines at two sides and the bottom. Please see my home page link, the white line in the middle was Photoshopped on the image, but I could not add other lines, if I drew the left/right and bottom lines on the image, the ratio would not be correct in mobile views. Please help, thanks.

Hi Team, I’m not able to change the header background image for the particular pages and here I’m attaching the screenshot for the reference where I can’t find the option to add Media in the Header edit section.

Thanks.

Hi,

Could you please let me know where can change the sticky header’s background when scroll down the page.

My header menu would be a transparent header, and when scroll down I would like to change the color to blue.

Thanks!

fa4b83e0-8b64-406f-8efa-c4aa0f9337cf

Hi, I want to set up the email function. For example, at the coming soon page, I want customer to leave their email address to subscribe. How to set that up. THankyou

Sayın yetkili temayı kuramıyoruz lütfen konu hakkında bilgisi olan bize yardımcı olsun

I would like to purchase a theme called “Theratio WordPress Theme” for our website, which will be in two languages, English and Russian. When I looked at your demo site, I noticed that the fonts you used for English text were Titillium Web, Josefin Sans, and Raleway. However, when I checked these fonts on fonts.google.com, it seems that they do not support the Cyrillic alphabet used in the Russian language.

Could you please assist me with the font issue so that I can proceed with buying the theme?

Purchase code: 941748e2-faa9-4e1a-b16f-85cd899b7eaa

Hi, I’m trying to set up the shop page as this one: https://wpdemo.archiwp.com/theratio/shop/

but result is completely different: https://sandbox.digitalstuff.it/polyman/shop/

How can I achieve it? Thanks

HI, I JUST PURCHASED THIS THEME TODAY. I HAVE ONE QUESTION:

1. HOW CAN I MADE A CUSTOMIZED TRANSLATION PAGE FOR ANOTHER LANGUAGE NOT GOOGLE TRANSLATE

Hi, logo in mobile version isn’t shown (broken link). Can you please help me and take a look? Thanks in advance