Hello,

Thank you for your inquiry. Regarding your questions:

Yes, our “Pro” curated bundle includes all add-ons mentioned in the bundle. You’ll have access to all the add-ons included in the bundle.

For a coaching site where coaches can sell hours as products or book hours, both the “Recite” theme and “Listify” could serve your needs. However, they are more oriented towards listing directory themes unless you specifically list your coaches where people can book. Please note that the booking functionality would typically be administered by the WooCommerce Booking plugin, which can be integrated into either theme to facilitate appointment bookings.

If you have any further questions or need assistance in choosing the right theme for your project, feel free to ask.

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hello,

Thank you for reaching out. While we primarily integrate with WooCommerce Subscriptions for managing subscriptions, we have not specifically tested alternative subscription plugins such as Subscriptio or SUMO Subscriptions with our theme.

Our theme is designed to work seamlessly with WooCommerce Subscriptions, and we recommend using it for optimal compatibility and support. Integrating with other subscription plugins may require customizations and may not guarantee the same level of functionality and compatibility.

If you have any further questions or need assistance, please feel free to ask.

Kind Regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hello,

Currently, we don’t have an option for “Login as User” in our system, allowing site admins to log in as listing users to manage their listings directly.

In our setup, the role chosen in the WP Job Manager theme settings is the main role assigned to users upon registration. We don’t support multiple user logins or the ability for admins to log in as individual users for management purposes.

If you have any other questions or need further assistance, please feel free to ask.

Best regards
Brian.

Hi there. I didn mean the Job Manager theme, but Listify. Can we (admins) edit freely all listings belong to users as an admin? Is this easy to do? Or is it always recommended to do these changes from the end user?

Hi there,

In Listify, as an admin, you do have the ability to edit listings belonging to users. However, it’s generally recommended to consult with the listing owner before making any changes, especially if they pertain to important details or content specific to their listing.

Hope this helps clarify things! Let me know if you have any further questions.

Best regards,
Brian.

Hello,

With the Product Vendors plugin, you can set up a commission structure with different percentages for hosts and guests. For example, you can apply a 5% fee on top of the host and a 3% fee on top of the guest.

To configure this, navigate to your WordPress admin panel:

• Click on “WooCommerce.”
• Go to “Settings” and then “Product Vendors.”
• Under the “Commissions” tab, set the desired percentage fees for hosts and guests.
• Save your changes.

For more detailed instructions, refer to the Product Vendors Documentation.

If you have any further questions or need assistance, feel free to ask.

Take care,
Brian.

Hi there,

Thank you for reaching out, and we sincerely apologize for any inconvenience you’ve experienced. We understand your concerns regarding the change in support quality and the challenges you’ve faced with Listify, particularly with the Regions for WP Job Manager plugin.

We want to assure you that our support is still intact, and we deeply regret any instances where you felt unsupported. Your feedback is valuable, and we’re committed to addressing your concerns.

Regarding the issue with the Regions plugin causing a loop when submitting a listing or a job, we take this matter seriously. We kindly request you to share more details about the problem, and if possible, provide clear footage of the issue. This will help us in replicating the problem and forwarding it to our development team for thorough investigation.

We understand the importance of resolving such issues promptly, and your cooperation in providing additional details will assist us in delivering a more effective solution.

Once again, we apologize for any frustration this situation may have caused, and we appreciate your patience as we work towards a resolution.

Thank you for your understanding.

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi there,

Thank you for reaching out with your questions about our theme. Here are the responses to your inquiries:

1. Separate Views: Unfortunately, separate views for customers and hotels are not possible with our theme. Views between the two user types are the same.
2. Blurred/Hidden Address: Blurring/hiding the address section goes beyond the theme’s default functionality. This could be possible with visibility plugins or customizations.
3. Email Campaigns: Campaign-based emails are not within the theme’s functionality. This requires custom work or an external plugin, possibly integrated with services like Klaviyo.
4. Booking Options: The theme supports booking, but this is managed by the WooCommerce booking plugin and not the theme directly. You can have options like “Request to Book” and “Instant Booking.”
5. Invoice System: The theme does not have an invoice management system. This can only be done externally via another plugin or custom work.
6. Reviews and Ratings: The listing is the only one that is rated using the reviews plugin for WP Job Manager. Ratings for the person booking are not included.
7. Payment Commissions: You would need to manage how your commissions are set within the WooCommerce Product Vendor plugin. Details can be found in the WooCommerce Product Vendors documentation.
8. Service Fee: Management of the service fee should be included when setting up room charges. This is not done via Elementor but with the WooCommerce booking plugin.
9. Compatibility with Elementor Pro: Yes, the theme is compatible with Elementor Pro but you will need the Elementify paid plugin to achieve full compatibility.
10. Custom Services: We do not provide support for customizations. We recommend consulting a developer for any specific customization needs.
11. Custom Filter Research: Customizing the filter research and adding your own categories, such as style of decoration, may require custom work or additional plugins.

Thank you for considering our theme. If you have further questions, feel free to ask.

Have a great day!

Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

I’m interested in this theme “eventify” but I’m not totally convinced by the demo and the documentation… I can’t find what I want…

1-Is everything modifiable? For example, once connected when I click on “Subscribe” on an event, I am asked for a lot of information that I don’t want… Once connected, I would like the visitor to be able to subscribe to the event. any event without asking for any information. Also when I subscribe to an event it does not appear in my account..

2-Can ad content and search pages be modified? Can we add any elements to the search forms?

3-Do you have more precise documentation or demo?

THANKS

in short, does eventify offer everything that listify offers (search by map, etc.)

Hi there,

Thank you for considering Eventify! We appreciate your interest. Here are some insights into your questions:

Modifiability:

Yes, Eventify is highly customizable. However, the subscription process might require some customizations. Once logged in, users typically can subscribe to events without much hassle, but the specific workflow may need adjustments based on your preferences. Subscription information capture is a built-in feature, but it can be tailored to your needs with some custom development. Events being visible in the user account after subscription usually aligns with the theme’s functionality. If this isn’t happening, we can investigate further. Customization of Ad Content and Search Pages:

Eventify, being based on Listify, provides a good level of customization for ad content and search pages. You can modify these pages to suit your requirements. Additional elements in the search forms might require custom development, but it’s feasible with the right adjustments. Documentation and Demo:

The documentation for Eventify is available here. It covers various aspects of theme setup, customization, and troubleshooting. As for a more precise demo, you can explore the available demos on the Eventify demo page.
If you decide to go ahead with Eventify and encounter specific challenges during setup or customization, our support team is here to assist you. Feel free to reach out with any further questions or concerns.

Best regards,

Hi there

Absolutely there are ways to which you can disable the Map in the listing page in case you do not need it.

Please let us know once you get the theme for further guidance. Thanks.

Hi there

Certainly! While our theme provides a robust foundation for creating feature-rich websites, replicating a site like Future Tools exactly may involve code customizations beyond the theme’s standard features.

Creating a website with such specific design and functionality typically requires tailored coding to meet your unique requirements. It’s important to note that extensive customizations, like those needed for the example site, are generally not covered within our standard support scope.

If you’re comfortable with coding or have a developer on hand, our theme offers the flexibility to achieve a wide range of designs. If you have specific questions or need guidance on certain customizations, feel free to let us know, and we’ll do our best to assist!

Best regards,

Good morning,

Thank you for reaching out. The theme + plugins pack you mentioned is indeed a great offer. I’d like to clarify that the offer is for a different theme on our website, not Listify.

If you’re interested in exploring this other theme, we have a demo for you to check out: Theme Demo.

This theme comes with its own set of features and possibilities. If you have any questions or need further information about this alternative theme, feel free to ask.

Best regards,

Hi there,

Thank you for reaching out, and we appreciate your feedback. We understand your concerns regarding access to the vendors’ dashboard in our Listify theme demo.

To clarify, the functionality allowing vendors to manage products within Listify is achieved through the WooCommerce Product Vendors plugin. Please note that the demo currently doesn’t include this plugin, as it is an additional feature for users who wish to enable vendor capabilities.

If you would like to experience the vendor dashboard and allow listing owners to submit and manage their products, you can install the WooCommerce Product Vendors plugin. This extension provides vendors with a limited WordPress backend access to manage their products seamlessly.

We apologize for any confusion, and we value your feedback. If you have further questions or if there’s anything specific you’d like assistance with, please let us know. We’re here to help ensure you have a positive experience with our theme.

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi there.

Thank you for your interest in our theme! I’d be happy to answer your questions:

Business Introductions: Yes, you can use this theme to create business listings without an e-commerce component. It’s flexible and can suit various business directory needs.

Database Capacity: The database capacity primarily depends on your hosting provider rather than the theme. The theme can handle as many listings as your hosting provider allows.

Paid Plans for Users: Yes, you can create paid plans for listing owners using additional plugins like “Listing Payments” and WooCommerce. These plugins enhance the theme’s capabilities for monetizing your directory.

SMS System for User Authentication: The theme itself doesn’t provide SMS authentication functionality. However, you can explore third-party plugins that integrate with WordPress to add this feature.

Visa and Master Payment Gateway: Payment gateways, including Visa and MasterCard, are managed by WooCommerce. Once you have WooCommerce installed and configured, you can use various payment gateways that it supports.

If you have any more questions or if there’s anything else I can assist you with, feel free to let me know!

Kind Regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hey there,

Hope you’re doing well and thanks for reaching out.

With respect to your query here, could you please let us know where you are encountering this error. You can do so by getting in touch with us here: Create a New Ticket

Hope this helps. If I can be of any further help, please let me know!

Kind Regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi,

As of now, Listify theme does not have a native mobile app. However, there are platform tools and services available that can help you convert your website into a web app, providing a mobile-friendly experience for your users.

The link you shared, https://codecanyon.net/item/listify-business-directory-ios-native-app-with-wordpress-backend/23150010, appears to be the same product abut sold by another merchant. It’s essential to note that you should purchase our themes directly from themeforest only.

If you are specifically looking for a mobile app equivalent to Listify, you might want to explore custom development options or inquire with developers who specialize in creating mobile apps based on WordPress themes.

If you have further questions or if there’s anything else I can assist you with, please feel free to let me know.

Best regards,
Brian

Hi there,

I appreciate your question regarding the Restrict Content Pro plugin. However, I should clarify that our theme doesn’t have a direct integration with Restrict Content Pro to restrict the full view of a property until a user has a subscription.

As of now, our theme can’t automatically connect with Restrict Content Pro to enforce such restrictions based on subscriptions. However they can restrict the content you want. If you want to restrict access to specific property content, you may need to do so manually using the Restrict Content Pro settings once a user subscribes.

If you have further questions or need assistance with this setup, please feel free to ask. We’re here to help.

Best regards,

Hello,

It seems you’re encountering an issue with editing the front page using Elementor. This error often occurs when the template of the page is not set to Elementor Full Width.

To resolve this, you can follow these steps:

Edit the page with Elementor. In the Page Attributes box on the right side, ensure that the template is set to “Elementor Full Width.” If you continue to face this issue, it’s a good idea to ensure you’re using the latest versions of WordPress, Elementor, and the theme itself.

Additionally, to fully utilize the theme’s elements with Elementor, you might want to consider adding the Elementify plugin to your website. This will make it easier to integrate the theme’s elements into your Elementor pages.

If you encounter any further issues or have more questions, please don’t hesitate to reach out. We’re here to help.

Best regards,

Hello,

Thank you for your questions.

Yes, business owners can respond to reviews that are posted on their listings. They can leave responses to address feedback, whether positive or negative.

However, we currently do not have an appeal feature for reviews. Reviews are typically moderated by the site owner or administrators to ensure authenticity and adherence to guidelines.

If you have any more questions or need further clarification, please feel free to ask.

Best regards,

Hi there,

Thank you for your inquiry. Currently, the theme doesn’t support this specific URL structure where listings are displayed based on both category and location directly in the URL, like www.abc.com/category/location/. However, there is an alternative approach you can consider.

You can utilize the regions plugin which offers the option to organize listings based on regions in a taxonomy-like manner. This allows you to categorize listings by location, and visitors can access listings within a specific region by navigating to URLs like www.abc.com/region/location/ or similar, using the plugin’s taxonomies.

While it doesn’t provide the exact structure you mentioned, it offers a practical solution for organizing listings based on regions. If you have any more questions or need further assistance, please feel free to ask.

Best regards,
Brian from Astoundify.

Hello,

Thank you for reaching out with your question.

At the moment, the “open/close now” feature for listings within the grid on category pages is not a built-in option. However, this is an interesting idea and something that might be achieved through custom development work.

If you have a developer or are comfortable with coding, this could be a feasible project to undertake. Alternatively, you may want to consult with a developer to discuss the specifics of your requirements and get an estimate for the work involved.

If you have any other questions or need further assistance, please feel free to ask.

Best regards,

Brian from Astoundify

The fix for the overflow does not work and the dropdown categories menu fix adversely impacts other drop down menus.

Hey there, Hope you’re doing well and thanks for reaching out.

To better assist you with your issues and maintain follow up of the issues accordingly we recommend using our support channel for communication of these issues. This will help us with better tracking. This forum is only meant for presale support related queries. Could you kindly reach out to us via our ticket system and we will follow up with you from there?

Hope this helps. If I can be of any further help, please let me know!

Kind Regards, Brian from Astoundify Support