Hello,

I use the theme as an interior design presentation website. I’m not using woocommerce or any other type of client interaction besides the contact forms. Still the website gets marked every few months as containing malware by a few important engines like fortinet, bitdefender, avira. Can you please check and advise how this can be solved. I saw comments about a file total1.js. Was this issue solved or still the problem is this file?

Thank you!

Hi, Please do an elementor version also

Hi,

We are receiving “ to receive automatic updates licencense activation is required “ message while updating the WPBakery Visual Composer Plugin. Can you pls assist us how can we update the plugin ? Thanks in advance.

Regards

Hi – we have just pushed our site live and are having a big issue with scrolling capabilities on mobile devices. The web address is www.gdbgeospatial.com. Please help I have tried EVERYTHING. Thanks.

Hi, I made a mistake while purchasing wordpress and i bought 15 usd vesion instead. I will buy a wordpress version and i want to know that if you can do anything for refund 15 usd ?

Best regards

Hello,

I have followed your Installation guide from A to Z for the 2nd time now and made sure the php configuration limits are set, but I can’t seem to get past the black screen.

The installation runs without errors. Addons install without errors. Both per UI and/or FTP (tested both). But whenever I open the Main Page there is just a black screen. Please advise.

Kind Regards, Rejhan Puskar

Hello, I have the Sidebar Light theme and I am having trouble changing the background color of the sidebar to be white. I also would like to remove the small lines that are inbetween each menu item (About, Services, etc.). Can you advise on how to do this? I’ve been playing with all of the options and nothing is working.

Thank you!

When I click on my portfolio image and it gets bigger it says content could not be loaded? www.interiorart.at

My theme is fully up to date in Wordpress (using the Envato Market plugin), but I am missing pages found in the theme’s demo preview (such as: https://demo.archiwp.com/arts-version/). Please advise how to have these appear in the Pages area of Wordpress.

Thanks!

Hi,

I am trying to import archi theme into my new WordPress site, but as soon as I activate the required plugin- Redux framework, the entire screen goes black. I have been on it since 10 hours now. I am unsure how to fix this.

Please assist.

Thank you

Hello, please tell me, my theme good work with php 7.4, but when I use php 8.0, my theme not working, can you help me?

Hello, how can I add a search function on the menu?

I need to be able to search the items in the portfolio.

Hello,

We have purchased one of your theme, which is awesome, but we need PSD files for all templates.

Purchase code: c5155a7a-5f4b-427a-96c3-ff4216401980

Please advise.

Thanks

I tried to update theme from 3.6.84 to 4.4.11. I got the error message on apaches:

proxy_fcgi:error [client 123.192.234.39:51067] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method Redux::set_args() in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/archi/framework/sample-config.php:75\nStack trace:\n#0 /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/archi/functions.php(11): require_once()\n#1 /opt/bitnami/apps/wordpress/htdocs/wp-settings.php(611): include(’/opt/bitnami/ap…’)\n#2 /opt/bitnami/apps/wordpress/htdocs/wp-config.php(100): require_once(’/opt/bitnami/ap…’)\n#3 /opt/bitnami/apps/wordpress/htdocs/wp-load.php(50): require_once(’/opt/bitnami/ap…’)\n#4 /opt/bitnami/apps/wordpress/htdocs/wp-blog-header.php(13): require_once(’/opt/bitnami/ap…’)\n#5 /opt/bitnami/apps/wordpress/htdocs/index.php(17): require(’/opt/bitnami/ap…’)\n#6 {main}\n thrown in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/archi/framework/sample-config.php on line 75\n’

I have used Envato Market Plugin and manual.

Hi, I appreciate the theme very much, also that it is updated quite often. However, one question just arised in my project: how can I influence the resolution for the menu to be switched from desktop mode to mobile menu? I did not find a field to change this variable and now my menu is overlapping the header image below on some tablets. It would be perfect if there is a possibility to define when the menu should switch. Thank you very much!

I have installed archi through the demo and the site is broken now. please help me fix this problem asap. I have purchased three licenses from you in the past and they have worked fine. this is the first one that this has happened to. thanks.

Hello, It seems that the drop down menu’s in the Archi theme are strange enough NOT responsive. See https://www.sempernovum.nl My mobile phone is a Samsung S10 I also checked it on yourArchi demo site: https://demo.archiwp.com/ with the same result. My purchase code is: 50704932-5c9d-4759-ad2d-97478246e71a – 22 Sep 2018 REGULAR LICENSE How can I fix that? Thanks, Louis Verbeek (Lowy60) email: louis@sempernovum.nl

Hi, my portfolio page doesn’t look like the demo theme, how do i make a portfolio page exactly like the demo theme.. please help me

Hello, my shop page is broken on the mobile version. Tried to fix it in several ways but it’s still broken. Can you check it and help me to fix it?

Hi, myself Aulok, Working with my own SEO Agency WebBlitzers. I need the theme “Onum” from OceanTheme. But uncouncously i’ve purchased the Theme “Archi”.

Kindly help ne to solve the issue. I’ll be glad.

For your kind info, I didnt uploaded the theme to wordpress yet.

Thank you, Aulok