Discussion on Avada | Website Builder For WordPress & eCommerce

Discussion on Avada | Website Builder For WordPress & eCommerce

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Hi there, I ‘m interested in your great theme avada. I just recognized something I don’t understand.

When I rezise the browser to a smaller size or look it up on a mobile device the menu changes to a dropdown menu. Is that correct or is there any problem/mistake with the menu?

Thank you! kind regards.

Yes that is correct, it has to do that on a mobile screen or it would be very difficult for the user to navigate. All responsive sites do that, its much more user friendly.

You can turn that off by turning off the responsiveness in theme options, that will give you the fixed desktop version on all screens.

Thanks!

Hello,

I’ve just purchased and installed your theme which seems to be great and powerful !

I nevertheless have a question regarding localization :

I’ve created fr_FR.po and fr_FR.mo files for french with Poedit without any problem, starting with the Avada files provided in the package. I’ve uploaded those two files in /wp-content/themes/Avada/languages (I created the “language” directory beacause it was not created by default at the installation). My wp-config.php file seems to be correcly configured : define(‘WPLANG’, ‘fr_FR’).

The issue is that the theme is still in English, even after reloading cache. (I’m not using any cache plugin).

Did I miss something ?

Thanks for helping me ;-)

Hi There :)

Glad you like the theme!

Yes we will add the “language” folder back by default so users do not have to make it. But it sounds like you did all the correct things.

Check this thread for the naming of the files: http://codex.wordpress.org/WordPress_in_Your_Language

If all of that is right, I would need to see this firsthand. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks again! And Happy New Year!

Ok, everyting is working. It’s just that I was checking the changes on some text that was not dynamic : I was actually expecting the “learn more >” links on the demo Homepage to turn into French ;-) Thanks anyway for your fast answer !

Woo Hoo!

Glad to hear it, thanks for the update. Enjoy the theme!

I was playing around with old v1.0.8 and decided i wanted new features from 2.0.5 for my site. For some reason the short code buttons are not all coming up. Eg. Tagline button and other new ones are not visible. Removed old theme completely, reset options, (changed theme folder name) and they won’t come up. I can use the short codes, but i have to type the full code rather that hit button… Thoughts?

Hi :)

How did you udpate the theme? We recommend replacing the current Avada folder via FTP.

It sounds like the new version was not installed properly. I would reinstall it again.

If you still have issues with it then Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can get this fixed for you.

http://themeforest.net/user/ThemeFusion

thanks!

Reinstalled and was still weird. Then it just started working… perhaps it was a cached file… Thanks!

Yeah it was probably a cache thing. Let us know if it comes back.

Thanks!

I have tried to update from 1.xx to the new version. After updating website + admin were 100% blank. Re-installed the older version. All through FTP.

BUT still website is completely gone!!. Please assist asap, since we do not have a site live.

Thanks Valluk

Hi Valluk,

No worries, your site is not lost, and is an easy fix.

Did you read the READ ME FIRST file with the new download. It sounds like you still have the old plugins activated, the new theme has integrated plugins and both cant be installed or it will not work.

I would log on via FTP and remove the old plugins from the “wp-content > plugins” folder, then go back to tyour admin and hit refresh.

If you still have issues with it then Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can get this fixed for you.

http://themeforest.net/user/ThemeFusion

thanks!

Hi,

Can you tell me how can I update the theme? My current version is 1.0.6. My wordpress doen’t says there is updates for this theme…

Thanks!!

Hi :)

Themeforest themes do not have auto updates, you always have to check our item page or our support forum for when we release new versions. Then you need to download the theme again from your downloads tab and reinstall it.

Its best to do that via FTP. Download the new theme package from your downloads tab, extract the “avada.zip” file then copy the new folder into your “wp-content > themes” folder and it will ask you to replace the old one. Replace it.

And v2.0 and higher have changed a lot, we use an entirely new theme options panel. Please see the READ ME FIRST.pdf file that is included with your new download. It has very important info about updating, for example, the plugins are now integrated into the theme so a script runs to deactiate the old ones. Check out that file before you udpate, and its always good to backup your current theme folder, and also export and of your slides that you ahve made with the layer slider.

If you ahve further questions, check out our support forum. See the FREE SUPPORT section of the docs for info on signing up and using it.

Thanks!

Thanks for your help! I love the new version! :)

Woo Hoo! Thank you for the comments, please dont forget to rate our theme for us!

A question from 9 days ago…

Looking at various pages, there are about 350 lines of added JS at the top of the page. is there any way to have this in an external JS file?

Hi :)

Yes I thought I emailed you about this. I was asking our developer and he said its best to leave it the way it is. Its not causing any issues.

Is there a specific reason why you want to do this?

Go ahead and email me directly and we can discuss this further.

Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

Hey, just having a bit of trouble trying to get the front page slideshow working, do you have a guide to make it work?

Yes, we have made video tutorials for each of our sliders.

Open up the “documenation” folder and inside is a “index.html” file, double click that file to open it, then you will see the table of contents there, find the slider setion and read through it and watch the video tutorial for whichever slider you want to use.

That is the best way to learn is the video tutorials.

If you ahve further questions, check out our support forum. See the FREE SUPPORT section of the docs for info on signing up and using it.

Thanks!

Hi Kaniel!

The Rev Slider is not actually broken, something is just not working right. What version of WP are you using and what version of the Revolution Slider are you using? You should be using WP 3.5 and Avada v2.0.5. If you are using WP 3.5 and an older version of Avada, then that is what is cuaing the issue. Update the theme.

Also, the Rev. Slider is not our own, we simply buy an extended license for it so we can include it with Avada for our users. If there are ever bugs with it, then the author who made it has to update it then we will include the new version with our Avada update.

The author of the slider is very good about fixing things if they are broke. For example, when WP 3.5 came out, they had to release a new plugin version that was compatible with it.

It looks as if you just need to update Avada so you get the new Rev. Slider plugin. Please read the READ ME FIRST file that comes with your download, specificalyl #5, it has important info about the plugins.

And we are now trying to move all support to our support forum. Its much easier for us to chek things in one place, and the support forum is better for the user as well, its easier to use, easier to repsond and track, is fully searchable and anyone can respond to your thread and help.

See the FREE SUPPORT section of our documentation for info on signing up.

Thanks and Happy New Year!

Just curious how to get rid of the green banner on the Dashboard page. I have already converted my slider data and yet I still see the big green banner that says: The new version of LayerSlider WP is almost ready!

Is there a way to get rid of that? :)

Happy New Year! Yes, I’m running 2.0.5 and I’m assuming that is LayerSlider 3.6 – don’t see where I can tell which version, but the old plugins were deleted and now the layer sliders are part of the theme…the banner is still there so I’ll email you the login info.

Thanks much!

Sent the login info…I’m also a little puzzled as to why the LayerSlider #2 isn’t working for me. I have it selected in my homepage 3 template, and it is blank on the home page.

I’ll reply via email about layer slider, thanks!

If your slider is not showing up, then you must have a missing image or some off settings in Global Settings.

Button spacing issue resolved, just the Google Maps address issue which needs to be addressed

You can’t isnert a URL, you need to isnert the actual address, as I posted before. Dont paste the URL of the address.

For example, if you want london, UK, simply insert …

London, United Kingdom

And Happy New Year!!

Also one last query … in version 2.0.3 when adding a button there used to be a space between the text and where the button was added now in version 2.0.5 the space between button placement and text above it has disappeared

I see you have resolved this issue from your other post, thanks!

You cant isnert a google map URL, it has to be an actual address. For example if you want London, UK then insert London, United Kingdom into the address field. It cant take a web URL.

If you still have issue with this then I would need to see your admin section to see what is wrong, there is no known issue with this so something is just off with it.

Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

Hi,

I am currently using version 2.0.3 of Avada at the moment.

When i go into Appearance > Theme Options > Contact Options and paste a link into the Google Maps Address section it only seems to display a map of the USA and not a map of the link i want it to display

You cant isnert a URL, it has to be a location. I’ve checked this and it works and have had no other reports about this issue.

Let me know, thanks

resolved, thanks for that, website is shaping up nicely now

Wonderful! Very glad to hear it!

Happy your site is coming along, let us know if you need anything else!

Check out our support forum as well, its a better place to get help. See the FREE SUPPORT section of our documentation for info on signing up there.

Thanks again1

1. I am running 3.5 on my server and 2.0.4 AVADA. I want to upgrade to fix some of the issues that the update addresses and we are seeing. I can send you a screen shot of the plugins and there activation status for you to review. I get the fatal error with the new theme folder and it will crash the admin and the site. It will not allow me to enter either. The errors point to the child theme, (which we are using) and the plugins. I have deactivated the 4 plugins you mention in the READ me file, both before the update => Crash, and left them on for the update=> Crash. So I have not uninstalled them and tried, but I do not want to have to go and find them again and reinstall them if they are not the problem. 2. As a second issue. There is a better Advance Post Type Orders plugin. Why would you integrate these types of plugins when it is easier to have us improve Avada even more by turning off the inferior PTO and using the better APTO plugin? RE: number one here are my errors. Warning: include(/home/loudn1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/LayerSlider/layerslider.php) [function.include]: failed to open stream: No such file or directory in /home/loudn1/public_html/wp-content/themes/Avada/functions.php on line 35

Warning: include() [function.include]: Failed opening ’/home/loudn1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/LayerSlider/layerslider.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/loudn1/public_html/wp-content/themes/Avada/functions.php on line 35

Fatal error: Call to undefined function layerslider_activation_scripts() in /home/loudn1/public_html/wp-content/themes/Avada/functions.php on line 40

Thanks for your reply about the plugin issue. It is interesting that you are required to add plugins into your build? As for the update, should I remove the plugins (ie deinstall or remove from ftp) to see if the site will not crash. Also as another point, in the documents, I do not see the first video. there is space for it, but no video there. Actually just a facebook widget?

Yes we are required to do that with plugins now, its not our choice but it does make it easier for us and the user, which is why they have done that.

The video shows up for us, I just checked it. Make sure you are viewing the new v2.0.5 docs.

Also, your FTP info you sent us is not working. Please see your email responses we sent. And lets follow up via email instead of here, it will save us all time to only respond in one spot.

check your email for our responses and reply back. Thanks!

Oh one more thing I just realized. When you activate the child theme, you need to move the framework folder from main theme folder to the child theme folder.

Hi There ThemeFusion,

Really love this Theme, have used it a few times before and now using it to set up a more portfolio based website.

I have been using the gallery function within the posts that make up the folio, (so most of the “posts” in the folio have maybe 5-10 images within them) but have noticed the galleries only display 6 photos. I would like to be able to display up to 10 or 20, could you point me in the right direction for editing this setting if it is able to be edited?

I am running version 1.1 :)

Thank you very much! Cheers, M

Hi There :)

Thanks for the comments! You are on an older version in 1.1, but you can cahnge the number of images in theme options. I belive its on the basic tab or appearance tab. There are 2 settings, one for flex slider and one for posts slideshows. The posts slideshows is the one you want.

Also if you want to upgrade, the new version is v2.0.5. Its free to update, just download it from your downlaods tab and reinstall. But please read the READ ME FIRST file you get with the new downloaded package, v2.0 and higher has changed a lot and is more feature rich with new theme options panel.

Thanks and Happy New Year!

In the contact us page, how can i get to display google map area of London rather than the USA.

I have put the link for the UK into appearance, theme options section but it still continues to display the area of the USA

Hi :)

What version of Avada are you using?

Either way, make sure you put the address all on one line. For example, insert London, United Kingdom in the address field and it will show that location.

Let me know if you still have issues, thanks!

I am thinking of purchasing Avada after lack of support and updates on another theme I was using. I just had a couple of questions… 1. Will the theme be Retina read soon. 2. Is there another option to the responsive menu on smaller devices. i.e something other than the native dropdown list?

Thanks,

Great looking theme by the way.

Hi There :)

Thank for you the interest, we are certainly committed to support and updates to Avada. We have been very blessed with Avada and we do whatever we can for our dedicated users.

1. Yes, its already on our update list for v3.0. But I can’t say when v3.0 will be done, but it will be done for sure. You can see our changelog at bottom of item page to see our history of updates.

2. Not at the moment, we have not had any requests for a different option. But we are certainly all ears for requests. What other option did you have in mind.

Thanks!

presales questions: can we have the “recent work slider” with a timer? we need to have something that keeps rotating every few seconds without having to click on the arrows.

great theme btw…

Hi Hetul!

Right now that is not a built in feature but you could modify if if you have the skills.

And I like the idea of having that option, so I’ve added it to our feature list for a future release.

Thanks!

Hello, Great theme!!

I have problem when I activate child theme. I have got an error in admin panel not in website. could you pls suggest me any idea to fix it?

Warning: include(/home/ramanee1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/LayerSlider/layerslider.php) [function.include]: failed to open stream: No such file or directory in /home/ramanee1/public_html/wp-content/themes/Avada/functions.php on line 35

Warning: include() [function.include]: Failed opening ’/home/ramanee1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/LayerSlider/layerslider.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/ramanee1/public_html/wp-content/themes/Avada/functions.php on line 35

Warning: include(/home/ramanee1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/revslider/revslider.php) [function.include]: failed to open stream: No such file or directory in /home/ramanee1/public_html/wp-content/themes/Avada/functions.php on line 51

Warning: include() [function.include]: Failed opening ’/home/ramanee1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/revslider/revslider.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/ramanee1/public_html/wp-content/themes/Avada/functions.php on line 51

Warning: include(/home/ramanee1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/tf-flexslider/wooslider.php) [function.include]: failed to open stream: No such file or directory in /home/ramanee1/public_html/wp-content/themes/Avada/functions.php on line 68

Warning: include() [function.include]: Failed opening ’/home/ramanee1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/tf-flexslider/wooslider.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/ramanee1/public_html/wp-content/themes/Avada/functions.php on line 68

Warning: include(/home/ramanee1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/post-types-order/post-types-order.php) [function.include]: failed to open stream: No such file or directory in /home/ramanee1/public_html/wp-content/themes/Avada/functions.php on line 75

Warning: include() [function.include]: Failed opening ’/home/ramanee1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/post-types-order/post-types-order.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/ramanee1/public_html/wp-content/themes/Avada/functions.php on line 75

Regards, Sasi

Hi Sasi!

Do you have WP 3.4 or later, and PHP 5 or greater?

I would need to see this myself to help further, we dont get any of those errors on our end. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

1. So do you want your home page to be your blog, but also have the Rev. Slider show up top?

2. Or do you want your home page to be a regular home page with slider, but also show some blog post below it?

For #1, you need to go to “settings > reading” and select your blog to be your home page. Then in the page options of your blog page, select the Revolution Slider to show up and the name of the slider you made for it.

For #2, you would need to use the “recent news” shortcode, that will allow you to show your blog posts underneath the slider.

Thanks!

*Ok this is weird and Confusing*

As you stated above i need to go to “settings > reading” and select my blog to be my home page. how is it nothing shows?

But when i leave static Front page: empty and set Posts page:as > blog < page. Front page shows blog posts ? Confusing!

Hi :)

Its not confusing, something must be set wrong. Many users have their theme set like this. I would need to see this myself to figure out what is not working on your end.

Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

Hi ThemeFusion :)

I have sent you email log-in details with a brief description, if you would be so kind to take a look for me.

Yep we’re taking a look, and replied via email. I’ve copied our developer on it as well to take a look.

We will follow up there from now on, thanks and Happy New Year!

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