26704 comments found.
I’m not having access to all demos. What can I do?
Hi there,
Thanks for writing in! Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Usually if you do not have all demos available it means that you do not have the latest version of the theme and its plugins.
Do keep us updated please.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
changing entry blog title from h2 to h1 – any clue? Anyone
Hi there,
The only way is to modify H tags in the template file directly:
wp-content/themes/bridge/templates/blog_single-loop.php
In the file, search for h2 tags and replace all of them with h1 tags:
https://i.imgur.com/CSPUVby.pngIn order for this customization to be update-proof, the file should be modified via child theme. Install and activate the child theme, create the templates folder inside the bridge-child folder, and upload the modified file inside bridge-child/templates folder, the file path should be:
wp-content/themes/bridge-child/templates/blog_single-loop.php
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I recently updated Bridge theme and now none of the options are taking effect. Site logo, typography, colors, etc. I hit ‘save changes’ and refresh the site—no change. Then when I navigate away / refresh the options page, all settings have been reverted and logo images have been removed. I am on WP 6.4.2 and Bridge 30.2
Hi there,
Thanks for writing in! Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Usually these kind of issues encounter if you forgot to update the Bridge Core.
Do keep us updated please.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Im trying to request help because I get this message “Code is already registered for other domain” however we don’t have any website with BRIDGE theme installed or activated. When I try to Submit a Request on https://qodeinteractive.com does not allow me to submit the request. Please help! I finally want to use this theme and now I can’t…. I repeat all our websites have different theme installed and activated, we don’t have any website with this Theme installed or activated…
Hi there,
Perhaps you had it installed previously and forgot to deregister i before you removed the website. Do note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
But if you still need assistance with this, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
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Thank you I sent you an email with my purchase code. Please help! thank you!
Hi there,
Thank you our team will help you for sure.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
Thanks for writing in! Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance with this, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How can I update the “WPBakery Page Builder” plugin?
Hi there,
Please note that if you update the theme and its plugins the latest version is always included within the theme.
If the new update of the plugin has been released and it is not included yet you can always send us a mail providing your purchase code in it and our team will provide you with the latest version of the plugin.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
Thanks for writing in!
If you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
Thank you.
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Hello. I just updated to the new 30.2 and the logo has disappeared from all pages except the homepage. I read in the comments and made a Force display logo in css. but it does not work. I don’t think I should have to buy a new support for this, as many people are experiencing the same issue. Can you help me please?
Hi there,
Thanks for writing in! Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
This usually occurs if you missed updating the Core plugin.
We hope this helped!
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Hi there, one question about Listing-Demo. I would like to ad a map with the results for job-listings on an extra page. Only big map with results. Is this possible? Thanks
Hi there,
Thanks for writing in!
You do have our Listing search element which if you add to a page will show the listings of the criteria for the search, for example: https://bridge474.qodeinteractive.com/job-listings/?qode-ls-main-search-listing-type=all&qode-ls-main-search-listing-region=42&qode-ls-main-search-price-max=But the Search element will lead you to the archive page with your listings that is automatically generated.
Unfortunately you do not have an option to add a big map with the results individually on a page.
Thanks for understanding.
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BUG FIX – I tried to submit the following bug report and fix in support but it would not take it because my support expired. Qode you might want to change that since I am trying to help you. After updating to latest version, 30.2, I noticed the following issue on sites with SSL. Going to the site using https works fine. Going by way of http would produce the WP “critical error”. I tracked down the error to an extra comma on line 208 of map.php. Works fine if removed. bridge/framework/admin/meta-boxes/title/map.php.
UPDATE – extra comma is on line 207, not 208.
Hi there,
Thank you for reporting this, Please feel free to send us a mail always in these kind of issues. Our team will test this and if this is the case it will be included within the next theme update.
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Hi there, like a couple of other comments: We are also hoping that the Twitter icons would update to the new X icon, with the latest Theme / Font Awesome updates? Many thanks as always
Hi there,
Thanks for writing in! Within the latest version of the theme if you want to add the Twitter X icon to one of the widget areas, for example, the footer widget area (under Appearance -> Widgets), you can create a test page, and add the Icon element via WPBakery:
https://i.imgur.com/6wTRzSa.png...set the Icon Pack to Font Awesome 5+ and select the fab fa-x-twitter icon in the dropdown:
https://i.imgur.com/R4FYWee.png...select the size, color, link, etc.
Then, switch to Classic Mode, and copy the icon shortcode from the Text field:
https://i.imgur.com/luqXtlV.png https://i.imgur.com/lSlN5Bj.pngThen, insert the icon shortcode in the appropriate widget area (under Appearance -> Widgets) using the Custom HTML widget.
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Hi Qode,
That’s brilliant, many thanks for the instructions; This has been a big help.
On the test page: frederickcooper.co.uk/test-twitter – The icons show perfectly. But on the Footer where it needs to be: frederickcooper.co.uk – The icons display differently.
I’ve tried inspecting the CSS, to see which part of the footer’s code is preventing the icons from displaying the correct size.|
Hope you can advise? Cheers,
Hi there,
please try to add this code to Appearance > Customize > Additional > CSS:
.fa-stack-2x {
font-size: 2.5em;
}We hope this is what you are after.
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Brilliant, this looks really good. Many thanks for this fix!
Hi there,
Glad we could help!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! How do I deactivate the license on one domain and activate it on another? Tks
Update: I already found how. But I would like to take this opportunity to find out, can I use the license in a testing environment?
Hi there,
Thanks for writing in! Yes you can deregister and activate the license on another domain, when it comes to testing environment feel free to send us a mail to our help center providing your purchase code in it and our team will help you with this.
Thanks.
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Hello, I’m trying to register my the theme and it just stays in please wait after putting in the purchase number and email. Thank you
Hi there,
Thanks for writing in! If you are getting this please check our article that can help you here.
We hope this will help!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I have a problem, not possible to center the image in the footer. https://kleineheldenmomente.de/ The image is always at the left side. Setting “center” logo is left. Need your help. Rainer
Hello,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Hello, I would like to remove the phone number on the top right side of the demo site. https://bridge215.qodeinteractive.com/ I checked the script :
Call +0080 777 8564
It looks like in the header bottom widget. I tried to open the header bottom right widget, but it show nothing except [vc_empty_space height-’21px’]. Please help me with this issue. Thanks.Please ignore my question. Just found out the visual part in widgets show nothing as the color was set to #ffffff. Thanks.
Hello,
We are glad that you’ve managed to resolve this in the meantime.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I have installed the bridge and child themes and installed all the required plugins. However, I didn’t see the “qode options” on the left menu bar. I need to import the demo site. May I know how the “qude options” can show up? thanks.
Hi there,
Thanks for writing in! Even though you mention that you installed all Plugins, please check if you have Bridge Core installed and active. Once this is installed you will have Qode Dashboard, where you can register and import the demo content as well as the themes Qode Options.
If you still need assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
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Thanks for reply. I just realized the Qode options button has been changed to bridge dashboard. Thanks.
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Hi, Is the theme compatible with wordpress 6.4.2 ? Thanks
Hi there,
Thanks for writing in.
Yes it is compatible with the latest version of WP.
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Hello, I’ve been using bridge for many years now but noticed an issue this evening. My website is https://www.hmjs-ng.com. Basically, in the backend, WPBakery page builder option is only visible on page edit but is not visible for post edit. Kindly assist.
Hi there,
Thanks for writing in! By default, the WP Bakery Plugin is available for page editing only. However, you can use it to edit other post types (such as blog posts or portfolios) as well. To do so, navigate to WP Bakery Page Builder > Role Manager > Post Types, select Custom from the dropdown and mark all the checkboxes available there.
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Thank you so much. It worked. However, I have another problem. Sidebar is no longer visible on my blog archive page even though ‘sidebar 1/4 right’ is selected in Qode options (https://www.hmjs-ng.com/blog/).
Hi there,
Please, since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Thanks. Unfortunately, my support access is expired. Is there anything else I can do besides renewing support?
You can also check our themes documentation here you can find many great articles, and video tutorials that might help you on the way developing your website.
For more info regarding support expiration and option to extend it please check this article.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks
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Hi, I already have one licence now I am thinking of buying another licence for my new business plan. I have one question before I go and buy it. I was on the shop when you clink on the Item all the details are there but can not see Size option. I am making a site for the Linen business and I need to show sizes like queen, king, double? where customer can select the size. Can this be added to the item details?
Hi there,
Thanks for writing in! This is made with variable products, we have one presented on our demo website and you can see it here.
This can also be achieved with size, so if you set your variable products the way you wish it can have size instead of shape and material as it is on our demo page.
We hope this helped and let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you for the Reply, I made the purchase. I wanted to know if I can choose the Original demo and combine the elements from Tiles demo or wristwatch demo is it possible? or I have to stick with one demo and its elements.
Hi there,
It is for sure possible to combine the demo content. You can read more about it here
We hope this helped and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Hello.
I cannot contact you as my support period has expired. But I can’t install the theme on a new domain as I don’t use it on the old one anymore. When I write through your support site, it says I cannot create a support ticket with my purchase code.
Now to cancel my old domain, I have to pay you a new amount of money for Support? Is that how I understand it???
Hi there,
Thanks for writing in! Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance with this, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Thank you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello. Thank you for reply. I write email/ Have a nie day
Hi again, my problem resolved. THANK FOR YOUR SUPPORT!
Hi there,
We are happy to hear that this has been resolved! 
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hi can you tell what is the difference with this Bridge theme and Qi Theme & Addons for ELEMENTOR you sell on your website ?
Hi there,
Thanks for taking an interest! Bridge theme is our theme that consists of more than 500 demos that you can choose from as well as it is sold through Envato. Qi theme is a in-depended product. Bridge theme does have an option to choose from WPBakery, Gutenberg and Elementor demos.
If you need any further information you are more than welcome to send us a mail to our help center.
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Greetings,
There is a security update available for Slider Revolution (a packaged plugin). The current release of the theme does not include this update.
Will you be issuing a theme update to update the Slider Revolution plugin or is there another way we can update this plugin?
Thanks in advance for your help with this.
Hi there,
Thanks for writing in! If you need an immediate update of any of the plugins, please submit a ticket on our help center and one of our support agents will provide you with latest versions.
Thank you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
