3033 comments found.
Hi. I’ve 1 questions for you. Can the price change when I change the date range? I charge separately for summer and winter.
Hi farukozgursoy,
Thanks for your interest.
Yes you can add seasonal pricing and charge different prices for different seasons such as winter and summer (please ignore my other reply, I thought your question was for a different product)
Best regards
Hello,
There are explosions on our site http://docs.quitenicestuff2.com/sohohotel/updating.html I took the steps as you mentioned here, our problem was not solved and we even experienced data loss on the site. How can you help with this? We need urgent help. Thank you.
Hi sonersaygun,
It’s impossible updating the theme would cause data lose since all data is stored in the database, and you’re only updating the files. Happy to help you sort this out if you email me: hello@quitenicestuff.com
Best regards
Hello,
I requested help from both hello@quitenicestuff.com and https://themeforest.net/user/quitenicestuff and I am waiting for your urgent help.
Thanks.
Hi sonersaygun,
I’ve responded to your email.
Best regards
Hello,
I responded to your e-mail, thank you. Thanks already for your help..
You said the problems were solved, but the site does not open?
Thank you very much for your help..
Issue with Theme Installation: “Incompatible Archive” Error
I recently purchased it for use on my WordPress site and was eager to begin customizing it. However, I’ve encountered an issue during the installation process that I hope you can assist me with.
Upon attempting to install the theme via the WordPress dashboard, I received an error message stating “Incompatible Archive.” This has prevented me from successfully installing and activating the theme on my site.
Could you please provide some insight into what might be causing this error? I have verified that the WordPress version I am using is compatible with the theme requirements listed on the ThemeForest page.
Hi skaffas,
“Incompatible Archive” indicates that the zip file you’re trying to install is corrupt. Most likely the download didn’t complete and you’re trying to upload a partially downloaded zip file.
So my suggestion is to try and download the zip file again, and make sure the download fully completes.
As of 5th Feb 2024, the latest version of the theme 4.2.4 and the file size of the theme install file is 28MB, so double check your file is this size.
Any other problems, email me: hello@quitenicestuff.com
Best regards
Hey there! Unfortunately the confirmation emails to not work. Neither the customer nor the admin receives the mail. Can you please help? Thank you!
Hi ThomasPloechl,
Sure please open a support ticket and I’ll be happy to assist: https://quitenicestuff.ticksy.com/
Best regards
Hello, when I use the form to search the rooms, the one that is usually below slider on one of the home page templates, nothing happens. Where am I wrong?
Hi tntfactory,
Please open a support ticket and I’ll help you get setup: https://quitenicestuff.ticksy.com/
Best regards
Submitted, thanks.
Good afternoon, I wanted to ask you a question… would it be possible to send the name of the reserved lodging in the reservation email?
Actually, you’re sending it as a single woocomerce product.. and this is always the same, the client receives the confirmation of his reservation but has no information in his email about what place he has reserved
Thank you for your help and work
Antonio
Hi Antonio,
When a new booking is placed two emails are sent, a payment email, and a booking email which contains all the booking information such as the room name, dates, etc.
So it sounds like you’re not receiving the booking email, please open a support ticket and I’ll help you resolve this: https://quitenicestuff.ticksy.com/
Best regards
Hello, I already use your theme for booking rooms per night. Does your theme support bookings per weeks (for mountain chalets for example, from saturday to saturday only ?) 2 chalets (up to 4 guests and up to eight guests), price is the same whenever guest numbers, only prices per chalet, depending on season)
Thanks
Hi JaymZ41,
Yes you can set per week pricing, and you can limit bookings from Saturday to Saturday, and set different prices depending on the guest quantity and season.
Happy to help you set this up if you open a support ticket: https://quitenicestuff.ticksy.com/
Best regards
Hi! Is it possible to hide Guest position from booking form (edit booking form)
Best regards
Hi dievazurnalists,
Thanks for your interest.
It’s not possible to remove the guest selection from the booking form, but you can add and delete specific guest classes. So for example the demo website has the guest classes “Adult” and “Child”. You can delete these and replace them with something else such as “Pet”.
Best regards
Hi,
I am looking for a solution to list Coliving Spaces and their rooms on a third party website.
The plugin should be able to connect to the Coliving booking system (calendar? CRM?) to get the available rooms.
Important is also that there will be a 10% commission charged for each booking.
The booking fee, excluding the commission, should be transferred to the Coliving.
How to deal with changes and cancellations? Is there a solution for this in the plugin?
Kind Regards Elias
Hi Elias,
Thanks for your interest.
1.) The plugin should be able to connect to the Coliving booking system (calendar? CRM?) to get the available rooms: Yes availability can be synced with external websites and software using iCal, so I’d recommend checking if “Coliving booking system” supports exporting and importing of booking data via iCal
2.) Important is also that there will be a 10% commission charged for each booking: Yes you can set the booking system to charge any amount you want, or also set it to charge a percentage of the total price
3.) The booking fee, excluding the commission, should be transferred to the Coliving: I don’t think there would be any automatic way to do this. Payments for bookings are collected using WooCommerce payments, so the money would go to whichever payment gateway you’re using with WooCommerce, e.g. Stripe, PayPal, etc
4.) How to deal with changes and cancellations? Is there a solution for this in the plugin? Yes you can change the booking status to “Cancelled” if a customer cancels and then refund their booking fee via WooCommerce. You can also edit bookings if nessessary
Best regards
two question:
1. Does the booking block out unavailable days automatically if booked someone else? 2. Can user book and choose the option to pay through stripe or Paypal?
Hi yortechs,
Thanks for your interest.
1.) Yes if a customer books a room availability for that date will be blocked automatically
2.) Yes you accept Stripe and PayPal payments. The booking system uses WooCommerce for payments, so you can use any payment gateway WooCommerce supports, there are around 80 different options
Best regards
Hello. Where can I find the list of all theme updates?
Hi webd2,
In the main theme folder:
wp-content/themes/soho-hotel/changelog.txt
Best regards
translate
Thanks!
I’m having difficulty translating using the Soho Hotel Translate plugin. Can I use Loco Translate without any major problems?
I’d recommend using the Soho Hotel Translate plugin, if you’re having problems using it please open a support ticket and I’ll be happy to help you get setup: https://quitenicestuff.ticksy.com/
The main problem you’ll have using Loco Translate is that the availability checker will not sync between languages, so if someone books a room in one language, and then someone else checks the same room’s availability in another language, it will appear available when it is not, which will lead to double bookings. You won’t have this problem with the Soho Hotel Translate plugin.
Best regards
Presale question
1. Question Can customer leave reviews for my rooms from this? Is there a review put option?
2. Question My hotel have 3 types rooms.
1.penthouse – 1 no room 2.Deluxe double- 2 nos rooms 3.Superior- 2 nos rooms
I need to add following price packages for rooms.1.Penthouse Full board- 01 people= 50$ 02 people= 75$ 03 people= 100$ 04 people= 1200$
Half board- 01 people= 50$ 02 people= 75$ 03 people= 100$ 04 people= 1200$
2.Deluxe double Full board- 01 people= 30$ 02 people= 75$
Half board- 01 people= 50$ 02 people= 85$ 3.Superior Full board- 01 people= 25$ 02 people= 45$
Half board- 01 people= 50$ 02 people= 85$
Can I use this theme. I need use this price styles. Is there option in your theme?
Hi becomiet,
Thanks for your interest.
1.) No there isn’t a review option because most customers prefer to read and write reviews on a 3rd party service such as Google.
You as the website admin can add the highlights of your reviews / testimonials though.
2.) Yes no problem, all of these pricing schemes can be easily setup. You can set a different price for each guest quantity.
Best regards
Thank you!. I will buy today. 1. If I have some issues, do you support?? 2. Sometime If I need small customization, Do you can? We will pay extra for that?
1.) Yes, you can open a support ticket here: https://quitenicestuff.ticksy.com/
2.) If it’s a really small customization I’ll be happy to do it free of charge, but for more complicated custom coding work you would need to do this yourself or hire a freelancer
Best regards
When a booking is completed, it doesn’t send mail to the customer automatically. Is there a reason, although i have set it to send automatically but yet it doesn’t
Hi meraga149,
Please open a support ticket and I’ll be happy to help you set this up: https://quitenicestuff.ticksy.com/
Best regards
I uploaded the demo content. Hotel rooms demo content uploaded. When I click to view the page, I get a page not found error.
https://prnt.sc/ez1PdERUvuyT https://prnt.sc/DkTMY9ofZMrzHi mert_om,
I’ve responded to the support ticket you opened.
Best regards
Hello, where can I find the booking form in the right sidebar in accomodation page? It is not in the widgets. I want to add something there, is there a specific php file of the booking form?
Hi teliss,
It’s just a regular page builder element which you can be edited using the drag and drop page builder.
First make sure the page builder is enabled for accommodation by going to “WP Bakery Page Builder > Role Manager”, set “Post Type” as “Custom” and check all the options.
Then go to “Accommodation”, click on your room to edit it, and find the “Booking Form” element in the page.
Best regards
Hello again, and Happy New Year. All options are as you said, but unfortunately the right part can’t be edited with wp bakery, it’s as if it is outside the editor. Anyway thank you for your respone, if you think of something else let me know.
What version of the theme are you running? My guess would be that you’re running a very old version where the booking form on the accommodation single page was indeed not added via the page builder. If you’re running the latest version (4.0+) it is added via the page builder.
Best regards
Yes I’m using an older version 3.0.3, i have trouble updating, something breaks the site, so untill I figure it out, I will have to use this version. Can you tell me the folder and file for the booking form in this version?
Hi teliss,
Lets continue support via email, please email me at: hello@quitenicestuff.com
Best regards
Bonjour, dépuis le 29/11/2023, les pages, les chambres, les réservaions et mes medias (Photos) ne s’affichent plus dans la partie administration et sur le site web aussi. Pouvez-vous m’aider à savoir ce qui est à l’orige de cela ? Merci.
Hi FondationSWJ,
Please email me your WordPress login details and I’ll check for you: hello@quitenicestuff.com
Best regards
How to automatically or manually update Soho theme to the latest versions?
Hi manyv,
You can update like so: http://docs.quitenicestuff2.com/sohohotel/updating.html
If you’re still having any problems feel free to open a support ticket and I’ll be happy to assist: https://quitenicestuff.ticksy.com/
Best regards
Is it possible to add multiple ical links? I have apartments on Booking but each one with a different ID and iCal link
Hi amimanerabyregligomez,
Thanks for your interest.
Yes you can add multiple iCal links no problem.
Best regards
Does the synchronization work both ways? That is, if I sync Airbnb and they make a reservation on Airbnb, will it be reflected on the website? If the reservation is made on the website, will it show as occupied on Airbnb?
I don’t know if you understood my first question.
I have 3 apartments with different links and calendars. I would like the reservations and calendar to be individual for each apartment, is it possible?
1.) Does the synchronization work both ways? Yes you can export bookings from Soho Hotel to Airbnb, and also import bookings from Airbnb to Soho Hotel
2.) I don’t know if you understood my first question. I have 3 apartments with different links and calendars. I would like the reservations and calendar to be individual for each apartment, is it possible? I understand your question, yes you can have an individual calendar for each apartment, and a separate iCal export and import for each calendar.
So for example if we check the demo website accommodation page here: http://themes.quitenicestuff2.com/sohohotel/demo1/accommodation-i-2-columns/
On that page you can see 4 separate rooms.
In your case these would be 4 separate apartments.
Each one of these apartments will have it’s own separate availability calendar, and you can import and export booking data to and from Airbnb for each apartment.
Best regards
I would like to get a refund if possible, because this is the worst user workflow i have seen. Nothing as explained.
Hi b2n,
I’ve responded to the support ticket you opened about installing the theme.
Lets try and get you setup first, and if you have any problems understanding how to use the theme I’ll be happy to help you with this.
Best regards
Hello, https://www.swedhouses.com/villa-3/ Where can I change the scrolling images here?
Hello again, as you said, I sent an e-mail to hello@quitenicestuff.com, but you did not receive a response?
Hi sonersaygun,
I’ve replied to your email now.
Best regards
