Hello, @Joaquim_,

If you are using the NON FSE mode, then you can turn it OFF from Porto >> Theme Options >> WooCommerce >> Product Archives: https://pasteboard.co/hD4LcCfoEzTY.png

OR

If you are using the FSE mode and a Custom Layout for your showcase of the products then please navigate to Porto >> Template Builder >> Post Type, edit the particular post type from there, and delete the rating/review element from there, publish it and check back to your site then, please refer to this screenshot: https://pasteboard.co/sd8T1YeMKjmc.png

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thanks,

very usefull for Ecommerce stores

Hello, @Joaquim_,

Unfortunately for now there is no such functionality in our theme, but you can request it as a feature request and write it on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team can check and read it for the future upcoming updates of the theme.

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Hello, @Webiroo,

I have checked your site now and finds that you updated the theme to the latest version 7.0.4 but you did not updated the Porto Functionality plugin to the latest version, Its still 3.0.3, so please navigate to Appearance >> Install Plugins and update the plugin from there to the very latest version and check back again, I am sure it should solve your issue.

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Thank you so much. I completely forgot to update the Porto Functionality. Thank you for getting back to me.

You’re Most Welcome!!

Hello, @s_works,

Could you please share the first eight digits of your theme purchase code with me here, so that I can check/verify and reset it for you and then you will be able to use it on your site?

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Hello,

Here are the first eight digits of my theme purchase code: 7fe48191

Please reset it

Hello, @s_works,

Done, I have reset your purchase code, now you can use the same purchase code for activation of your theme.

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Hello, @wussyboys,

Yes you have to, because one single license is for the one single live URL only, this is Envato policy and with all the themes on the ThemeForest, you may wish to confirm with Envato as well.

Further please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/how-to-register-porto/

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Figured it out. There is an option under

wp-admin/admin.php?page=vc-roles

WPBakery Page Builder > Role Manager > Post types > porto_builder

Hello, @minamoto19,

Glad to hear you figured it out! Thanks for sharing the solution. If you need any further assistance, feel free to reach out.

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Hello, @lcdesignweb,

We are sorry for the delay but it takes time, so if you are in a hurry and do not want to wait then you can import the demo manually, which means you have to comment out the code from lines 219 to 225 in the file “setup_wizard.php” under wp-content/themes/porto/inc/admin/setup_wizard then the demos will be available for you to import under the Porto >> Setup Wizard >> Demo Import, please refer to this screenshot: https://pasteboard.co/tMVz4AatKcH5.png

Note: We do not recommend using the non-FSE mode demos, because it couldn’t provide well customizable demo ux, so we don’t offer this.

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thank you!

You’re Welcome!!

Hello, @Joaquim_,

I see, for that please navigate to Porto >> Theme Options >> Layout and set the site layout as fluid or container, and then choose page layout and page content wrapper from there as per your requirements.

And you can choose the same settings for the specific pages as well by editing the page under the page options, please refer to this screenshot: https://postimg.cc/vcJxXxn2

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Hi Porto, ok. I mean I only want full size page in the home page. Not the rest of the webside. I set in home page > without sidebar. (instead of wide)

When I set without sidebar is even more narrow the layout. I don’t understand because for example the portuguese version: https://www.candleart.es/pt-pt/ is placed also”wide” and is panoramic (taking all the horizontal space), and the spanish version is wide but is not panoramic.: https://www.candleart.es/

thanks, Candle Art

Hello, @Joaquim_,

Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.

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Hello, @Joaquim_,

Please try to use the Porto Posts Grid element on your site and set as shown in this screenshot: https://pasteboard.co/HABTTUC3opQb.png it should work, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/porto-post-grid-widget/

Also please make sure to set your products as featured products, https://www.modernmarketingpartners.com/2015/01/19/set-featured-products-woocommerce/

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Hello, @pete67,

It is still available, but if you use the Full Site Editing mode then those options will disappear, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/?s=Full+Site+Editing

Note: We recommend using the Full Site Editing mode only, as FSE provides more customizability options and a more advanced user interface UX, and FSE mode is the future of the Porto WordPress theme as well.

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Hello, @feijon,

Could you please contact us via our support forum with your theme purchased Envato account and with your theme purchase code, along with your site WP Admin URL and Credentials, and explain your issue there in detail with some screenshots so that our support team will look into it for you on your site and help you out.

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Hello, @ShibcaDesign,

Thanks for reaching us, Yes, there is an option in the theme for these things, You can simply navigate to the Dashboard >> Porto >> Theme Options >> WooCommerce >> Product Archive >> From there you can set the products per page and paginations settings as well.

Kindly refer to these screenshots for a visual explanation to understand better: https://postimg.cc/SXtMVPtP and https://postimg.cc/k2mLwJV2

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Hello, @mntaha,

Please try to change your site’s PHP version to 7.4 or 8.0 and check back the issue again.

You are using the old version of the theme 6.12.3, so please first update your theme to the very latest version via FTP, please check the theme changelog here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

How to update the theme: https://www.portotheme.com/wordpress/porto/documentation/update-theme/

And also please make sure that your server requirements must meet the latest theme and plugin minimum requirements as listed below:

PHP version 7.4 or 8.0
Memory Limit 256M or higher.
max_execution_time 600 or 1000
memory_limit 256M
max_input_vars 2000
post_max_size 64M
upload_max_filesize 64M

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Hello, @leonardopid,

Please navigate to Porto >> Theme Options >> Header >> Header Type and check which header are you using on your site, If you are using the Header Builder in Customizer, then you have to edit the Header in Customizer.

OR If you are using the Header using Porto Template Builder, then you have to modify it from Porto >> Template Builder >> Header as per your requirements.

Please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/header-builder/ & https://www.portotheme.com/wordpress/porto/documentation/header-builder-elements/

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Thank you!! Best regards!

You’re Most Welcome!!

Hello, @Jonas-Delfi,

First of all, you have to create the Menu under Appearance >> Menu.

And then you have to create the Custom Header under Porto >> Template Builder >> Header.

And then you can use the “Porto Side Menu” element to show your Menu as Side Menu.

Now, to show the sub-menu as “Accordion Menu OR any other type” you have to choose from the provided ones under Porto >> Theme Options >> Menu.

Please refer to these screenshots:

https://pasteboard.co/7MH5CGHG1dlM.png

https://pasteboard.co/ilnjTrGW2d6t.png

https://pasteboard.co/upOnt0ijy7RK.png

https://pasteboard.co/r452JNatABIZ.png

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Hello, @dennygoosensen,

If you simply want to place the text anywhere on the single product page, then you have to use the Single Product Builder and create your own Custom Single product page layout as per your requirements, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/single-product-builder-elements/

Unfortunately, its not possible to show the video at start or in between because the video by default show at the very end of the gallery.

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Hello, @Spets24,

Please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.

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Hello, @kieljoseph84,

You can add a single additional image to the product variation by editing it as shown in this screenshot: https://pasteboard.co/shtye5lmb8Dn.png

And if you want to add/set multiple additional images for the single variation of the product then you should have to try with any third party plugin that better suits your requirements.

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Hello, @dglite,

Are you using the very latest version of the theme and plugins? If not then please update and try again, we hope this will resolve your issue.

Alternatively, please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.

Regards, P-THEMES.

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Hello, @jeevanam,

You can change the Logo size from Porto >> Theme Options >> Logo as per your requirements.

Regards, P-THEMES.

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