26866 comments found.
Hai,
can momentum demo used WP bakery not tagdiv, i wanto to change tagdiv to wp bakery
Hi,
That won’t be possible. Our demos are all built with the composer. PRO demos like the Momentum demo are built with the composer fully, the homepage and the templates as well. WPBakery has been an option plugin since the composer was introduced. We only still provide it for theme users that have not yet switched to the composer, or can’t switch to it for various reasons. But the theme’s main builder is the composer. if you need help customizing the Momentum demo, due tot its more complicated design, we can help. The easiest way for us to help is by having access to the website, that is why my suggestion is to contact us by email, provide a link to the website and admin login, and mention what you want to do. We will help and also explain how the demo design is built. Let us know at any time.
Regards, Simion C.
i just want move to wp bakery. so, Can I install the div tag and WP Bakery at the same time?
Hi,
That is possible, both the composer and WPBakery can be active at the same time. But please don’t use both editors on the same pages. In case there are any issues, maybe with the design in case you are using cloud templates, let us know.
Regards, Simion C.
There is a issue with 9 February 2024 update on Mega Menu . I sent an captures via email
Hi,
I checked the emails and I believe the cause of the respective problem has been found. But in case there are further issues please let us know via email and we will take a look.
Regards, Simion C.
Is there a way to sticky one particular post on top of the specific category?
Hi,
That depends. Normally a block can’t have one sticky/fixed post and display the others dynamically. It is either a dynamic sorting or a fixed sorting, for the entire block or grid. Maybe it can be done using two blocks or more. Like for example instead of using a grid, simulate a grid by using multiple blocks, and then you can have more control over the posts. I suggest to send us an email at contact@tagdiv.com and provide a link to the website, and details about what you would like to do, and where exactly on the website. Let us know.
Regards, Simion C.
hi , is there is any pre built website which has own video player and we want to make website for videos playing online and live streaming on it. thanks
Hi,
Most likely you will need a plugin for that. The theme has options to set featured videos for posts, and a few features for it https://tagdiv.com/newspaper-theme-video-popup-sticky-video-features/ Or create a video playlist https://forum.tagdiv.com/video-playlist-2/ Or to embed a video in pages. But if you require more complex video features, then it will require using a plugin. Please let us know if you have more questions https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Please share plugin list that require to play videos on website like YouTube
Hi,
Depending on what exactly you would like to do, you can search in the wordpress plugins repository, for example https://wordpress.org/plugins/search/youtube/ Most plugins work fine with the theme, you could try a few plugins which provide the features you want to use for YouTube.
Regards, Simion C.
had to delete all instances of this theme and plugins because it has severe security issues,
WordPress Newspaper premium theme < – Unauthenticated Account Takeover vulnerability
Terrible that this has gone on without a fix for as long as it has
Hi,
Now sure what version you were using, but at this time there are no known vulnerabilities in the theme. We released security updates when there were issues https://tagdiv.com/newspaper The latest theme version is 12.6.4 now, if you were using older theme versions it is strongly recommended to update the theme as soon as possible. Let us know if we can help https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
The last template update broke the whole website https://pasteboard.co/koMKJmdaEn8O.png
Either I did something wrong when I uploaded the last change in my directory or you let your intern to update the theme and merge the changes to main branch
Hi,
From what I see the theme plugins are not active. Is there perhaps an issue updating/activating the theme plugins? There was an issue that we found with the latest theme version, but I’m not sure if it is what happened on your website. In the meantime we updated the theme package on themeforest and for the automatic update, so if you try updating again there should be no problems. Please let us know.
Regards, Simion C.
Good morning,
Any news on the fix? It’s been a long time, I can’t keep waiting, could you please make the previous version available so that my website works again?
I was able to downgrade, as luckily I had the previous version saved. I recommend anyone who has this problem to downgrade. I spent 2 days with the website broken and without any response and that was very embarrassing.
I’ve never had a problem like this, it’s a shame.
We are very sorry for the situation. The theme update was tested by us quite a lot, same as always. But in this case there was an issue that happened in very specific cases, which should be fixed now. The theme package has been updated on themeforest and for the automatic update, I suggest updating again.
Regards, Simion C.
I did the update and it worked. Thank you very much! =)
Hi. How to show sub/child category instead of parent category on posts loop
Hi,
The category tag displayed in the blocks, grids, loops, etc. is the primary category of the post https://forum.tagdiv.com/primary-category/ If you do not set a primary category manually, then the theme will display the first one alphabetically, in case the post has more than one category. If you want a specific category to be displayed as the tag, you can use the primary category setting from the post edit screen. Please let us know if you have more questions https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Hello, in the “metropolitan pro” template, a “my account” button appears on the right side of the menu. How can I remove it from the menu? I can’t find a way, thank you.
https://prnt.sc/gdP2n4TmowlTHi,
The demo uses two headers, one for the homepage and one for the rest of the website. Please edit both of them with the composer https://prnt.sc/COjsZ--ZBqlT and then you can customize them. The elements you mention can be removed as well https://prnt.sc/h7TGPymuRbP3 Please try it. Let us know if we can help https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C .
How do I change the text color on tag pages? Title text is black on this tag page but white on other pages/posts. Thanks! https://broketimes.com/tag/entrepreneur/
Hi,
I suggest using a cloud tag template, which can be customized with the composer https://cloud.tagdiv.com/#/load/Tag You can import one from the cloud library dashboard https://prnt.sc/Q9-4cSByeweg or using the option from the admin bar while on a tag page https://prnt.sc/AVooyyX35XTZ Then you can customize the tag template in the composer. Please try it, let us know if we can help https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Had to undo the lastest update because the new one “destroyed” the design of my start page. Suddenly only the mobile design was visible on the desktop and most of the images didn’t load.
Hi,
We will take a look at it, or in case you have reinstalled the previous theme version we could update the theme again to see what happens and why. Please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also cPanel or FTP or something similar. Let us know.
Regards, Simion C.
The new version of the template is 12.6.4
but it doesn’t show in administration.
https://webviz.eu/upate.jpg
Or should I choose RC12.6.4?
Regards
Hi,
It should appear eventually, sometimes it takes more time however. The RC version is a testing version, not the final theme package. You could update the theme manually, by downloading it from your themeforest account and installing it on the website. The theme can be updated manually through wordpress or using a file manager https://tagdiv.com/update-newspaper-theme/
Regards, Simion C.
Are you planning to prepare a new upgrade, considering that the last one has completely disabled many websites? The update froze for me during first plugin verification, and then the site gave an error that it couldn’t connect to the database. I’m afraid some of us will now be stuck on old theme versions because not everyone is experiencing issues with it.
Hi,
We believe we found the cause of the problem that happened in some cases. The theme package has been updated both on themeforest and for the automatic update. Please try updating again and it should work fine. We are very sorry for the situation.
Regards, Simion C.
TagDiv Composer theme update
In the last update my site breaks and I had to go back to the previous version of the theme, specifically when installing the “tagDiv Composer” the server breaks and the database hangs, someone has had that same problem
Apparently they don’t answer, they haven’t said if they have a new update to correct the error that is stuck in the installation of the “tagDiv Compose” plugin.
Hi,
Sorry for the delay. We are aware of the issue that happened in some cases when updating the theme. We believe we found the cause of the problem and the theme package has been updated. Please try updating again if possible, there shouldn’t be any problems.
Regards, Simion C.
Hi,
There is an option in the theme system status panel https://prnt.sc/OSp69ewyp1G2 It will remove all the advertisements. Please try it, and sorry for the inconvenience.
Regards, Simion C.
LAST update my server crush & get broken
Hi,
I see you installed the previous theme version. We will take a closer look at the issue, please send us an email at contact@tagdiv.com and provide admin login for the website, also cPanel, and we will investigate as soon as possible. Let us know.
Regards, Simion C.
When I install the prebuilt template “newspaper_pro” with it’s content, the “Features” option is not present in the main menu and the documentation does not tell how to reproduce a menu item with subtitle. The demo includes the “Features” item but when installed it is not present, is this by choice?
Hi,
That menu item is for showcasing the theme features, it won’t be included in the imported demo menu. It is a simple drop down menu, with some customization for it. The text is entered in the menu item label field https://prnt.sc/4RhnXFmNV1Ou and there is some CSS for it. If you would like to have something similar, we will gladly help with it. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login. Also please mention for which menu item you want to do it. Let us know.
Regards, Simion C.
I upgraded and my website crashed. Don’t update! I’m losing views… very sad.
Hi,
I see the theme plugins are deactivated on the website. Is there a problem activating them? If maybe there is a problem updating/activating the theme plugins, please send us an email at contact@tagdiv.com and provide admin login for the website, also cPanel or FTP or similar, so we can check as well. Let us know.
Regards, Simion C.
Good morning. Thanks for the answer. I’m really worried because my website can’t stay down for so long, due to the advertising contracts I have in progress.
Let’s go…
I’ve never had such a serious problem with the theme. I did what I always do, I updated the theme to the most current version and when trying to install the plugins, I noticed that it was taking much longer than usual.
I tried accessing the website and nothing. It breaks in such a way that nothing can be done. It keeps trying to load, but it won’t open.
I accessed FTP, renamed the plugin folder, the site came back, I accessed the wordpress panel and deleted the plugin, installed it again, but when I clicked on activate, it presented the same problem.
I have 2 specific questions:
1) I had a lot of work to make the site how I wanted it using tagDiv Composer. Will I lose all the customizations I made or will it be saved in the database? That would be quite frustrating.
2) What is the quickest way to resolve this problem? Would it be sending the requested access data?
I ask you to please help me, I am very worried about this situation.
I just sent the access data. My clients ask me about how the website works.
Hi,
We will check as well. In the meantime I suggest trying updating again, we made a modification in the composer and there should be no more issues. Deleting, renaming, reinstalling the theme don’t have any effect on the website content. The theme panel, pages, templates, etc. are all saved in the website database.
Regards, Simion C.
After update my server crush & get broken….what update that your team did ?
Hi,
I see the design is broken. Checking like this however https://tamansiswa.id/?nowprocket it looks as it should. I think that is the website you are referring to. I suggest clearing the cache, and also clearing the used CSS if you use that setting from the rocket plugin https://docs.wp-rocket.me/article/1529-remove-unused-css#clear-used-css But if the issue remains, maybe a different setting optimization setting from the rocket plugin is causing it https://docs.wp-rocket.me/article/106-my-site-is-broken We can take a look as well, you can send us an email at contact@tagdiv.com and provide admin login for the website.
Regards, Simion C.
Hello guys, fantastic theme!
But…
For some reason none of the “loop” options to display blog posts lists aren’t working. I don’t know if it was due to the update or not, but they just don’t work. I Set it up to show 4 columns with Featured image, title, excerpt, etc… but bugs out and shows up with only one row…no image…title color completely off…
Since this is apparently the only option that allows to use standard pagination, it is really bad :/
Could you clarify if this is a known issue that is being fixed?
Also, you can check it here if it helps: https://bittyteck.com/
Hi,
The loop looks quite unusual, from what I see there is important CSS missing from it. On the other hand, in a category page the same loop displays correctly. Have you maybe tried clearing the cache, also CDN if used? Maybe its something that affects only the homepage. We could take a look as well, please send us an email at contact@tagdiv.com and provide admin login for the website.
Regards, Simion C.
