Discussion on TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

Discussion on TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

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Hi, I can’t reply on a ticket (no #3607505).. My answer is YES, you can temporarily disable third-party plugins.

Thank you

Hi, resolved, kindly check your website now.

Hi,

I’m trying to active my theme but after entering the license and submit it, it says:

“There was an error processing your request with http status code 404; please try again later.”

I haven’t used it on another domain.

Thanks.

Ray

Hi, please provide your URL and your purchase code via our contact form at https://themeforest.net/user/codexthemes , thank you

Hi, i just did. Thank you.

Hi, I have a quick question about blocks. I would like a refreshing new look for the blog page and single pages. How do I change the Blog layout to look like any of these demos?

https://codex-themes.com/thegem/blocks/preview/box-with-shadow/ https://codex-themes.com/thegem/blocks/preview/modern-06-blog-category/ https://codex-themes.com/thegem/blocks/preview/corner-tile/ https://codex-themes.com/thegem/blocks/preview/media-production/

My website was built-in with WPBakery. Can I install and use Elementor together?

Thank you!

Hi, kindly use TheGem templates builder to insert this prebuilt designs for: - Single Post/Page: https://docs.codex-themes.com/category/186-single-post-builder - Archives: https://docs.codex-themes.com/category/187-blog-archives-builder - Loop Items: https://docs.codex-themes.com/category/645-loop-item-builder Elementor and WPBakery are not compatible with each other, kindly check this article: https://docs.codex-themes.com/article/121-frequently-asked-questions#4-Everything-on-my-page-is-written-with-WPBakery-so-on-Is-it-possibl-NL2Lh In case of any further questions please contact us via our contact form at https://themeforest.net/user/codexthemes

Hi man, Your theme (TheGem) contains outdated copies of some WooCommerce template files. Fix it please https://www.soldeo.eu/wp-content/uploads/2024/03/20240316182739.png

Your latest version isn’t really up to date (LayerSlider plugins included with the old version) and the theme’s woocommerce files too are outdated. Thank you for doing your job well

Look here your Woocommerce theme files : https://www.soldeo.eu/wp-content/uploads/2024/03/20240316182739.png

Hi, the latest LayerSlider version is 7.9.11 and we can confirm, that this version is available. Kindly recheck your WP Dashboard – Updates. If you don’t see this, please share your URL via codexthemes.ticksy.com or our contact form at https://themeforest.net/user/codexthemes . The same is regarding the WooCommerce.

I know what I’m talking about, I’m a wordpress expert in web agency and I confirm that I have carried out the state test and noticed anomalies in your theme. I feel like I’m talking into a void or with a deaf person

Hello I just bought the theme and love it. A question about sliders and SEO.

Q: On my main page in the Agency theme, do the text layers in the revolution slider constitute the H1 heading or is the H1 heading up to me to write in the page?

Hi, thank you for your purchase. Yes, you can control the heading tags by yourself in slide itself by editing the respective text layer. In case of any further questions kindly submit a ticket at codexthemes.ticksy.com, thank you.

Sorry, if this question have been asked. I am making a blog post grid. However, when I import the template I have chosen, the active chosen category is in color cyan breeze, and I don`t know how to change it. In my settings I have changed everything and I cannot find how to make it custom my color. Thank you for your help!

Hi, if you are referring to the filters, so you can adjust the styles here: https://prnt.sc/E5Wko4Y4bzIK – WPBakery https://prnt.sc/Hjcha-VfCkjz – Elementor If you mean something else – please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL and your purchase code. Thank you.

Hey guys, i just update the “TheGem Theme Elements (for Elementor)” plugin to the latest version and it broken all the elementor widgets and now the page isn’t displaying any text at all! i need a fix asap, or a way to revert back to the older version. Any ideas?

Hello, thanks for the response. This brought back the Menu text but nothing else.

regenerated the CSS and Purged all the cache css/js/LScache and browser cache ; still no dice. I really think there is an issue with the plugin package

Clarified per mail (no issues with the plugin).

Hello, I am trying to translate the theme using WPML but I have issues with the custom post type “quickfinders”. The content doesn’t get transferred to the translation. I can only translate the name of it. Is there some workaround for it? At the moment we have 2 languages.

Thank you in advance

I think there is some bug in layout woocommerce settings text translation: some string are not translated with custom string provided inside options: “Categories”, “Share”, “Additional info”, “Reviews”. Also deactivating “Reviews” tabs doesn’t work… always showed.

Hi, everything should be working correctly. Are you running the latest theme version? Please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and your URL, thank you.

Hi there some of the content on the demos “https://codex-themes.com/thegem/shop/” is not inside of the download, how may I access these pages for Elementor?

Hi, kindly check this demo https://prnt.sc/JB7wRgiQTm3A . You can import it via the demo import as described in documentation https://docs.codex-themes.com/article/303-importing-demo-content . In case of any further questions please contact us directly via our contact form at https://themeforest.net/user/codexthemes

Thank you it is about another demo will reach out (:

Dear Sir/Madam, some presales question, for Fullpage Scroller is it only for Elementor only? or can make it with WPBakery as well ? Thanks

Hi, Thank you for your request. All demos and features are available both for Elementor and WPBakery. Fullpage scroller is also available both for WPBakery and Elementor.

Thanks alot sir

You are most welcome!

Hi, a question before proceeding with the purchase.

Once a Demo has been imported, is it possible to import individual pages of other Demos?

Regarding the blocks of pages instead. Can I save and reuse a block from one Demo/Page to another? However, considering the use of Elementor.

And if the theme includes its own design blocks, in addition to those of the free version of Elementor.

Thank you

Hi,

Thank you for your request.

1. Yes, you can combine different pages from different demos to create your own unique look. TheGem includes one-click demo import, where you have multiple options – for full demo import or for separate pages, kindly check https://codex-themes.com/thegem/one-click-demo-import/

2. Yes, you can reuse page sections (blocks), kindly check https://codex-themes.com/thegem/blocks-landing/

3. Not quite sure what do you mean in the last question: TheGem includes pre-built templates as part of TheGem’s templates builder (please check https://codex-themes.com/thegem/wordpress-templates-builder/ ), TheGem comes with pre-built page sections (TheGem Blocks) and it includes all of the demo websites you can see on the preview website. And all this is available for Elementor.

Hello, we bought this wonderful template a long time ago and now we are going to redesign our site and I wanted to ask if with the regular license we can install the template on a subdomain until it is finished and then migrate it to the final domain. Thank you so much

Hi, yes. Please follow the naming rules for dev/staging environment as described in our documentation: https://docs.codex-themes.com/article/295-license-terms In case of any further questions please contact us directly via our contact form at https://themeforest.net/user/codexthemes

Hi, I have some questions about this theme (https://codex-themes.com/thegem/sites/real-estate-listing/). Can I change the options in the search section? And can I add new options? For example, can I add a different option instead of the bedroom? Is there a demo so I can see the administration panel?

Hi, thank you for your request. Yes, you can change all of these options and adjust these fields to your needs. You can also add new fields and search options – everything is easily done via the Grid Filter element. Please check this documentation https://docs.codex-themes.com/article/654-grid-filter

Thank you for your quick reply. I bought.

Thank you for your purchase! Feel free to contact us via codexthemes.ticksy.com in case of any further questions, we would be happy to assist.

Hello,

Is there a way we can import specific footers, headers, page titles etc. from the new demos like creative fashion shop? I’m looking to buy another license and i’m looking at my exsisting sites and the new elements are not present in the import library?

Hi, sure, you can insert these sections via TheGem Blocks and TheGem Templates Builder. For all further questions please contact us directly via our contact form at https://themeforest.net/user/codexthemes

I have emaild you my question tho i don’t know why don’t we discuss it here.

Hi, I love the template and the support. is there a way to set specific template from TheGem Templates for specific post category, the way Elementor Templates can? My support has just expired and I’m sorry I’m asking here.

​Thanks, ​S@​

You are welcome!

Hi, the documentation you have point me to is for Archives templates. I need to make template only for Post Category called Events. Is this possible? Thanks.

Hi,

yes, sure

1. Create the archive template for this category in TheGem templates builder as shown in documentation. 2. Assign this archive template to this specific category via the page options of this category https://prnt.sc/MRdJR3Ro7FnB

If this is still not exactly what you mean – please drop us a direct message via our contact form at https://themeforest.net/user/codexthemes

Hi there, I just bought the theme once more. But now I’m kind of stuck. I have replaced the first background banner/image from the preset business light. But once I replace the image, underneath my own uploaded image there remains the lower part of the original (placeholder) image (skyline new york or something). I have struggled a while now to check several options to make sure my own image is shown full width, but I did not succeed. Could you please help? Kind regards

Hi, thank you for your purchase! Kindly resubmit this via codexthemes.ticksy.com and provide your URL and few screenshots, we will check your current setup.

Hi, imposible to update my theme the Gem, i keep receiving the following : An error occurred while updating TheGem (WPBakery): Purchase code verification failed. Activate TheGem My theme is activated since 2018. I haven t changed anything, i don t understand

Thanks, but my theme was properly activatd a long time ago I just cannot update it says : Invalid purchase code: Purchase code provided with an invalid format, an just copy and paste the code I have always used. there is a probleme somewhere,

Please provide your URL and your purchase code via our contact form at https://themeforest.net/user/codexthemes

Done, thank you

Are all of your themes compatible with WPBakery including new ones coming out? I am finding several WPBakery themes have switched over to Elementor and say it is compatible with both because there are still a couple (not many) WPBakery themes available.

Hi, yes, absolutely all existing demos and new demos are available both for Elementor and WPBakery. You just need to install the respective theme version (TheGem Elementor or TheGem WPBakery) to get the access to these demos.

Thank you for that!

You are welcome!

There are some missing german translations for basic components when running a website with a blog.

E.g.:
- `By %s` -> `Von %s`
- `More posts by %s` -> `Weitere Beiträge von %s`
- `/ About Author` -> `/ Über den Autor`

I’d submit them if I could. But I didn’t see if I get github access or something if I have bought the theme.

Hi, thank you for your message. Kindly provide more details via our contact form at https://themeforest.net/user/codexthemes , we will check.

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