19042 comments found.
Hi,I want to buy the BeTheme so I can use it on multiple domains and not just on one. Could you tell me which license I need and how much it costs?
Hey,
according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on the Envato marketplace.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
Best regards,
Muffin Group team
Hi I am trying to use the be builder such as header builder, i have upgraded the version to the latest but it’s not an option to activate /install or part of it already, I’ve looked at your videos and do not have these options. where can I find it. my support has expired. thanks for your help
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Quick question. A great and easy to use theme with fast results. We able to edit the slider on homepage. But not the normal contents using the Bebuilder editor. When we click to edit homepage with it, what we see is an entirely black page…? How do we edit the bottom parts of the home page that has just text and images..?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach login details so we may have a closer look on it as it might be everything from 3rd party plugins to server limits.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi – Commenting here so hopefully your assist will help others. I read that your theme supports lottie files, which is great. I use figma and have found the lottie plugin for figma to make animations that I can download from lottie. However, I can’t find any instructions for where to upload these files into wordpress, since they are JSON and when uploaded to the media folder they do nothing. I’ve looked all over for an importer or something but all I find are wordpress lottie BUILDER plugins, which I don’t need. Thanks
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Having trouble with the sidebar concept. I can create them and name them. I can say WHERE they show in a variety of places. But they are empty. That seems right since I haven’t put anything in them. However, when I look for a page for manaign content of a sidebar, it seems to not exist. Can you tell me where I find the page for adding content to specific sidebars? Thank you.
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
To help others: The following tutorial https://youtu.be/otFyj7HwKRo explained how to manage sidebars. According to this video, sidebars can be filled with content in Appearance > Widgets section
Hi – when I insert an iframe into this page -https://3csmobile.org/training/course-listing/ it makes the page header image smaller. When I remove the iframe it goes back to the normal size. Can you please let me know how I can fix this and keep the page header the normal size to match the other pages? Thank you!
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
URGENT!! I am having another issue, I uploaded the new theme, and try to update the visual composer, its asking to register the theme. I bought two themes. And both were getting used on another websites which are out of business now, so I used the themes on another websites, now its not letting me register or update or do any thing. those websites don’t exist anymore Purchase code already used. Please deregister purchase code and remove theme folder on: book-a-tutor.co.uk and other one is toxaemia.se . I have plenty of updates to do on the website and without visual composer updates, its not working and I am unable to update visual composer as the theme is registered with the domains, which don’t exist anymore. Please advice.
UPDATE !! I managed to deactivate the theme from other domains. After registration, why new theme took me to install demo websites? I already have website, it should be straight forward update. Now website is all broken
Hi,
since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
For more details about the update of plugins bundled into theme, please visit https://support.muffingroup.com/faq/how-to-update-plugins-bundled-into-betheme/
Regarding your 2nd question, you don’t have to install prebuilt website after Betheme installation.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I don’t need support, so please don’t want a reply to renew support. Just need few answer: Is visual composer plugin update not part of the theme ? I am unable to update the page as the plugin needs update. Looking forward to hear from you. Thanks in advance
UPDATE !! After going through all the updates and site broken etc, I found out, why its not showing the content after update. My website was using muffingroup builder and newer update has be builder, which for some reason, not showing the content. please advice.
Hi,
since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
For more details about the update of plugins bundled into theme, please visit https://support.muffingroup.com/faq/how-to-update-plugins-bundled-into-betheme/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, Appreciate your comment. But the website is broken after installing the new version and using betheme builder. Why the contents not shown on the website , when everything is at the back end? Please check alphapackandgo.com
In such case, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
Your support system is working only in workdays? How hours is need waiting for response? I asked 24 hours ago, not replied yet
Hi,
yes, we are human and we work Monday-Friday. You can expect answer for your topic on support forum really soon.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Do i have to give one one star for this theme? that party 5 them isnt displaying images nor the ticker tap.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I emailed you guys
and put a ticket in
Thank you!
can i get help
We have replied on all your messages already so if you have any further questions, please respond on those messages. There is no need to inform us about sent messages in comments section. Thanks for understanding!
I’m looking for theme that passes CWVs out of the box, can you comment on your fast example page (https://themes.muffingroup.com/be/fast/) failing Google’s mobile CWV test on pagespeed.web.dev? This page is obviously very stiped down, so kinda concerning even that is not passing… Thanks
Hi,
this page was created years ago when, for example, we didn’t had whole Performance functionality where you can defer offscreen images for example that would improve page speed load. What’s more, this tool, when checking page loading speed on mobile, is checking them also in 3G which as you know is very slow and can’t compare with modern phones, LTE, etc. Whenever you are checking page with the tool itself, all tests pass and where it doesn’t are older devices with poor network connection. Google knows very well that their tool is not ideal and buggy in some aspects thus announced to remove this tool from ranking list. You can read more about this in the following article https://www.infidigit.com/news/google-update-on-retired-ranking-systems
Also, the files tool refer to: be.min.css and static.css might be smaller but then you won’t be able to use all features and functionality that comes with Betheme and BeBuilder. That’s why, as with everything, you should always find a golden mean between loading speed and the ability to use the functionalities offered by the tool, like for example on this page https://pagespeed.web.dev/analysis/https-warsztatprzestrzeni-pl/te9eyu14l9?form_factor=mobile where you can find more media (video, photos), content, etc and the results are great.
Best regards,
Muffin Group team
Thanks!
You’re welcome.
How do I make the color and size attributes to show like in this demo product: https://themes.muffingroup.com/be/clothingstore/product/straight-trousers/
By the way I have imported the demo products but there no attributes
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
i want to know your refund police. I don’t mean the envato policy, since the theme owner is responsible for the refund
If i buy and the theme doesn’t fit my needs can I ask for a refund withn 7 days for example?
Hi,
refund policy is same for all authors and customers across whole marketplace and you can find it on https://themeforest.net/page/customer_refund_policy
If you have any further questions, please send us message directly via contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact and we will gladly assist you.
Best regards,
Muffin Group team
It is working when I install one furniture demo site, but when I try another pre-built website my client finally chose which is a builder one, it stick at “Download Package” forever, and return 500 error. What’s the problem please?
Hi,
500 is an Internal Server Error. In such case, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
. when i try to register my theme that i purchased, it does not allow to register, because it says some other website is using my theme and i don’t own that website. please let me know what to do.how come someelse is using my purchased code
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I’m trying to use my licence on a website but your licence manager block me because see it used on another website (but it’s not true). I can’t open a support tiket because my support is expired. How do I do?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, there is the possibility of creating a store that sells plants where one can choose by color, size. is there any template?
Hey,
yes, you can of course. You can check such example of product with different variations by visiting https://themes.muffingroup.com/be/babyshop/product/baby-set-hello-cutie/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Does this WordPress theme have a vertical sidebar menu that functions as a content outline, allowing readers to jump directly to specific sections within a blog post.
Hey,
yes, it does have. You can find such example prebuilt website by visiting https://themes.muffingroup.com/be/coaching3/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
We are unable to update any page via BeBuilder. Elementor works but only has limited options. We have set input vars to 10000. Please help.
We also have valid support license but are unable to ask questions on the forum.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
betheme slider revolution demo not showing on my website even though it has been imported but it not showing please, how do i fix that: https://nfc-academy.org/
Fixed please Thanks
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
