Unfortunately, I don’t have an ETA for this yet. We have just successfully completed the server move and have hired a completely new development team. We will address this as soon as possible (ASAP).

Hello, Please create a support ticket. Thank you.

not yet comment?

@UnitedThemes

Have you installed a new plugin? If not, please open a ticket so that it can be sent to the Dev Team.

Any ticket number? Or username?

Ty

Using Demo 46 #313 been 7 days still no reply

I replied to you 7 days ago, but you have not replied to my request. I could not identify you as a customer.

It must have worked at some point, otherwise you wouldn’t have been able to build the website. Please disable all third-party plugins and clear the cache. Then perform a hard refresh. Everything should work again after that. For more information, please create a ticket.

Hello, firstly, please create a ticket here. Secondly, this is not an error from the theme.

Without a ticket and more information, please check the Theme Options > Global Hero Options. These are provided so that you can have the same hero image on every page, avoiding the need to upload the same image repeatedly.

Hey there, thanks for getting back to me.

Firstly, I have since created a ticket (#298). Secondly, I can confirm that in the Theme Options > Global Hero Options, my Default Global Hero Image is the specified 1920×1080 pixels; my Default Global Hero Image (Tablet) is the specified 1280×1280 pixels. My Default Global Hero Image (Mobile) was the specified 720×1280 pixels, until I realised that it was being shown on my laptop, and consequently showed only a close-up of my abdomen. I have sent you a screenshot of this via ticket #298. In the meantime, I had no choice but to change the dimensions of my Default Global Hero Image (Mobile), to prevent it being displayed on my laptop.

I look forward to getting this resolved.

Thanks so much!

I just wanted to add a note to this, for anyone encountering the same problem. I was able to fix the issue by disabling the LiteSpeed Cache plugin. This plugin was causing the theme to grab the 720×1280 Default Global Hero Image (Mobile) for every device. Thankfully, now sorted!

Hello,

Thank you for your message. Please note that we are in different time zones and we cannot expedite ticket processing, even if requested in the comments. All tickets are processed in the order they are received. We appreciate your understanding and patience.

I appreciate the different time zones – I opened the ticker nearly 9 hours ago

Hello,

Thank you for your patience. I understand your concern regarding the time since you opened the ticket. Please rest assured that we are working to address your issue as quickly as possible. Your ticket is in queue, and we aim to resolve all inquiries efficiently while ensuring each receives the attention it deserves. We appreciate your understanding.

Hey, please create a support ticket for questions and help around the Brooklyn WordPress theme.

Thank you

Hi, Here is the link to support: https://united-themes.freshdesk.com/

Thank you

Thanks for liking the Brooklyn theme, but I don’t want other people’s paid plugins advertised on our site.

Thank you for your feedback. We fully understand your concerns and take them very seriously. It’s important for us to know how our customers feel about our product, and your opinion matters to us greatly.

We are aware that such comments can deter potential customers. We are working diligently to improve integration with Elementor and ensure that our product meets the needs of our customers comprehensively.

We appreciate your honest feedback once again and are here to assist you if you have any further questions or concerns.

Best regards, Marcel

Thank you very much. I’m really looking forward to it!

Please create a support ticket here and you will be helped.

Please create a support ticket here and you will be helped.

Slider Revolution – Slides – Global Layers

Please use the ticket system for support requests. Thank you

Can someone reply me?

In the Theme Options under Custom Font. Please use the ticket system for support requests. Thank you

We must distinguish between two things: firstly, we have the website installer that installs a complete demo. Additionally, we have templates that are saved within the page builder and can be accessed at any time. We have saved many templates, but not every section is available. However, once you have familiarized yourself a bit, it should not be a problem to recreate the sections.

Thank you this works with Elementor as well as wpbakery??

No, Brooklyn is Elementor compatible as Elementor provides for all themes and as per the WordPress Codex. We have not built a demo with Elementor. However, we have plans to fully integrate Elementor, but we do not have an ETA yet.

Changing the entry content on blog posts in WordPress can involve several methods, depending on what exactly you want to alter—whether it’s styling, layout, or the content itself. Here are common ways to make changes: 1. WordPress Editor

For basic content changes such as text, images, and embedded media:

Navigate to your WordPress Dashboard.
Go to Posts > All Posts.
Click on the post you want to edit.
Use the WordPress editor to make changes directly to the content.
Once done, click Update to save your changes.

2. Theme Customizer

To change the styling or layout that your theme applies to blog posts:

Go to Appearance > Customize in your WordPress Dashboard.
Look for sections related to blog or post settings, such as "Blog Options," "Single Post," or something similar.
Adjust the settings according to your preferences. This can include layout changes, enabling/disabling post elements (like the author bio, date, etc.), and more.
Click Publish to apply the changes.

3. Page Builders

If your blog posts are created or managed with a page builder (like Elementor, WPBakery, or Beaver Builder):

Navigate to Posts > All Posts and click to edit the post.
Switch from the default WordPress editor to your page builder interface (there should be a button to do this).
Use the page builder’s tools to change layouts, add elements, or modify content.
Save or update the post.

4. Custom CSS

For specific styling changes not available through the theme customizer:

Go to Appearance > Customize > Additional CSS.
Enter your custom CSS code to alter the appearance of the blog posts.
Click Publish to save your changes.

5. Theme Files (For Advanced Users)

If you need to make changes that aren’t possible through the dashboard, you might need to edit the theme files directly. This is more complex and requires knowledge of PHP and WordPress theme structure:

Access your site files via FTP or your web host's file manager.
Locate the theme's template files (often found within the wp-content/themes/your-theme directory).
Edit the single.php file or the specific template part file for blog posts to make your changes. Use a child theme to prevent losing changes on theme updates.
Save and upload your changes.

Always remember to back up your website before making significant changes, especially when editing theme files directly. This way, you can restore your site if something goes wrong. If you’re unsure about making these changes yourself, consider reaching out to a professional web developer for assistance.

Please use your Google account or Facebook account for login.

Thank you…

Is that a must?

No, using Google or Facebook to log in isn’t mandatory, but recommended if email login fails. We’ve noticed login issues mainly with email registrations. Thanks for your understanding as we resolve this.