23226 comments found.
I obviously played with the template too much I wanted to restart the theme again but I made pages I do want to keep. What’s the safest way to do this?
Hello, @seanthadlock,
Please refer to my reply here: https://themeforest.net/comments/30575338
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Hi, it’s been a while since I last touched my website. My website hosting informed me that there’s an error related to Porto – Functionality. I can’t get to the dashboard, only a ‘critical error’ page.
Due to plugin porto-functionality/, the website is giving critical error. Please contact plugin provider to check the reason for the plugin issue providing error log:#10 {main} thrown in /home1/oioszzmy/public_html/wp-content/plugins/porto-functionality/porto-woo.php on line 27
Never mind I think I got it fixed!!
Hello, @seanthadlock,
Sound’s Good!! that you have already fixed it by yourself.
You are the best!
If you have any more concerns, feel free to write back to us anytime, we are always here for you.
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Actually, I obviously played with the template too much I wanted to restart the theme again but I made pages I do want to keep. What’s the safest way to do this?
Hello, @seanthadlock,
Simply unregister the license from your site by going to Porto >> Theme License and then Install the theme on a fresh new WP and register it with the same purchase code, after that you could copy/migrate/export those pages from your old site to new site.
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The Classic Video demo is not showing up anymore. I really like this demo, can I ask for this demo again please?
https://www.portotheme.com/wordpress/porto/classic-video/Hello, @seanthadlock,
To locate the answer to your inquiry, kindly consult the following thread: https://www.portotheme.com/forums/topic/medical-theme-1-and-2/
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Hello,
I use WP Engine and it gives a warning about the security risk with Porto Theme.
Porto Theme – Functionality Active 3.0.8
Security risk: sqli. The plugin contains a vulnerability wherein unauthenticated visitors could inject SQL statements into WordPress. SQL injection could allow an attacker to gain control of your site.
Severity: critical
Fixed in: no fix yet
Security risk: no authorisation. An unknown vulnerability exists.
Severity: medium
Fixed in: no fix yet
What should I do?
Hello, @HaiWebmaster,
We have already fixed this vulnerability, please check this site: https://patchstack.com/database/vulnerability/porto-functionality
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The slider revolution included in the latest theme package is outdated. Can you please update it?
Hello, @HaiWebmaster,
We have already updated the plugins in our theme package, Please try to reupdate the plugins from Appearance >> Install Plugins one by one and check back again.
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Hi, In the cart page I would like to change the value of the bar that indicates how long until I get free delivery. I set woocommerce to $250, but in the cart bar it continues to calculate everything to $100. How do I change this value to $250 like i setted in woocommerce? That’s the link to the page: https://siciliadownunder.com.au/cart/ Thanks
Hello, @fabran,
Sorry for the inconvenience, but I have just tested your provided URL and it is working perfectly fine for me, it is working on $250 as you set on your site, please refer to this screenshot: https://pasteboard.co/h08AHzL9ySy0.png so that might be the cache issue at your end nothing else, please try to clear the cache and check back again.
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Hi Porto, Due my website IS slow I activate the rocket pluggin and the AMP for móviles pluggin. I should activate the wizzard speed Porto optimization also? Or maybe with those two pluggina IS enought. Or compatibility. Thanks
Hello, @Joaquim_,
To speed up your site, you can try to use both of those plugins and also you can try with our Speed Optimization Wizard as well, but please note that do not turn ON the same option in plugin setting and in Speed Optimization Wizard as well as because both same options might conflict.
Please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/?s=speed
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The version of revolution slider included with the theme has a security vulnerability – please cold you advise when you will make the patched version available?
Hello, @nmwoods_1,
Thanks for your notify, We will check that plugin security vulnerability and update it soon in our theme package, we really thanks for your patience and understanding.
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Hello, I would like to ask you another question, what plugin or method do you recommend to export products that have swatches.
I am doing several tests, for example, I have 2 sites with their theme, and I want to export the WooCommerce products, if they are exported correctly, but the swatches are not passed and have to be changed manually.
I don’t want to imagine what will happen if I have a thousand products, it would be quite problematic to change them by hand.
I hope my example is understood.
Hello, @mca200189,
I understand your issue clearly, thank you for explaining it. The management of products in the theme is handled by the WooCommerce plugin. Therefore, the theme doesn’t include a specific option for what you’re seeking. However, WooCommerce does offer a built-in option to export products from the site, which is preferable to using a third-party plugin. You can access this feature by navigating to Dashboard >> Products >> All Products. There, you’ll find the option to export/import products in a CSV file. Here’s a screenshot for reference: https://postimg.cc/7Gykxmf2
Upon clicking the export button, you’ll be presented with options to export products from specific categories or product types (such as variable or simple), as well as specific product columns. Here’s another screenshot demonstrating these options: https://postimg.cc/SJPHSDPx
You can adjust the settings according to your preferences and proceed to export the products. I hope this feature proves helpful in resolving your issue.
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Hello, I would like to know why the hooks to hide product categories no longer work.
I had 2 or 3 different versions to hide certain product categories from the filters, but now with the new version it doesn’t work, could you tell me an alternative?
Hello, @mca200189,
Could you kindly reach out to us through our support forum? Please create a ticket and provide a detailed description of your issue. Additionally, kindly share your site admin access. This will enable one of our customer support team members to investigate the problem on your site and provide you with the appropriate solution.
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Hello, is it posiible to move language switcher to header top right?
Hello, @dauyeung,
In our theme, the header is generated by the builder. This builder is exclusively editable using the page builder plugin installed on the website. With this plugin, you have the flexibility to customize the header effortlessly, allowing you to achieve your desired layout seamlessly. To learn how to utilize the header builder via the template builder, please refer to the following articles: https://www.portotheme.com/wordpress/porto/documentation/header-builder-using-page-builders/
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Hi Porto, Possible to add FAQ code in the categories? I tested 6 months ago and not possible.
thanks,
Hello, @Joaquim_,
What specific outcome are you aiming for? Could you elaborate further, perhaps with the assistance of some screenshots to enhance my comprehension? This way, I can guide you through the process more effectively.
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Hi Porto, In movile www.candleart.es. When I clich on menu the categories. I click one and after I go back and the selected category buton is in whitte. So is strange. And code to solve it?
Hello, @Joaquim_,
We have already replied to you here: https://themeforest.net/comments/30566196
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Hi Porto, pls can you remember me how to change the password in envato market
Hello, @Joaquim_,
Please read and follow the instructions written in our theme documentation here: https://help.author.envato.com/hc/en-us/articles/360000470446-Password-Settings
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Please kindly help me in resetting the purchase code. thank you
Hello, @kkowsikanth,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
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I can’t update the data. Help me reset the registration code
Hello, @alohasmartphonedn,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
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Hi Porto, Can you tell me why when I add an interlinking isnot diaplayed in other different colour to make it easy for the reader to identify is a link?: https://candleartesoteric.com/how-to-make-a-candle-request-for-money/
(2nd paragraph “candle art” is linking to my webside)
Hello, @Joaquim_,
Apologies for any inconvenience caused. Upon reviewing the site link you provided, it appears that the interlink in the second paragraph is already highlighted in a different color, as depicted in this screenshot: https://postimg.cc/G9PLKsYs
We recommend clearing your browser cache and revisiting the site to ensure the changes are reflected correctly.
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Hi Porto, Sorry I forget to tell you. I made it manually for this word. Next time I will clean cache yes, but even adding link in wordpress didn’t showed link. (I mean have to be done manually).
thanks,
Hello, @Joaquim_,
No problem at all! Thanks for letting me know. It’s good to hear that you were able to handle it manually. If you encounter any similar issues in the future, feel free to reach out. We’ll figure it out together. Have a great day!
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thanks,
Hello, @Joaquim_,
To solve your issue simply navigate to the Dashboard >> Porto >> Theme Options >> WooCommerce >> Set the login type to link: https://postimg.cc/nCPycpNT then save settings and check back to your site by clearing the browser cache.
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Hello,
Just wanted to check in Porto Testimonial Element can we switch the author position from left to right in mobile responsive only? see screenshot.
https://prnt.sc/J_AnFs0Lm3QkThanks.
Hello, @MrAnderson7,
In the testimonial widget, there is no option that I can tell you to fix it. but you can solve it by using the custom CSS code.
To address this issue, please follow these steps:
Navigate to the Dashboard.
Proceed to "Porto."
Access "Theme options."
Select "Skins."
Choose "Custom CSS."
Paste the provided code at the bottom of the black box.
Save the settings.To view the changes on your site, clear your browser cache and revisit your website.
@media(max-width:575px){.testimonial .testimonial-author{justify-content:end !important;}}
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Thank you for this.
Just a follow up, can this be applied per element or block? because if I did this int he custom CSS it will be for all element…
What I wanted to happen is alternate for the position of the author…
Thank you.
Hello, @MrAnderson7,
Actually, The CSS code that we shared with you will work only for the posts nothing else. At the entire site where the posts appear with the author, the code will work and show the author to the right side as you requested.
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Hi, I use your theme but the submenu is falling behind the main div when hovering over it, so I dont see the submenu’s.. How can I fix this?
Hello, @dennygoosensen,
Could you kindly reach out to us through our support forum? Please create a ticket outlining your issue in detail and provide access to your site admin. This will enable one of our customer support team members to investigate and assist you promptly with a suitable solution
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Hi Author,
Do you have any tutorial on “How to add custom title bar with images for each different internal page”
Hello, @MediaRenderings,
In Porto WordPress theme, you have the ability to craft custom blocks within PORTO >> Template Builder >> Blocks >> Add New.
You can then customize the content within these blocks to suit your preferences.
Subsequently, you can employ PORTO >> Page Layouts >> to place these blocks onto specific pages at designated locations.
For instance, you can integrate blocks into the content-top or banner section, specifying their appearance based on the pages you select.
Please refer to the accompanying screenshots for a clearer understanding:
https://postimg.cc/kBh9D21R
https://postimg.cc/62zgSPF4
https://postimg.cc/DJmPvY8X
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Woo says Porto is no longer compatible? On the woo plugin site it says the following:
These themes are incompatible with WooCommerce, and cannot be used with WooCommerce Memberships: Porto theme: The Porto theme is not compatible with WooCommerce. It incorrectly uses the get_{$adjacent}_post_where filter, which is a WordPress core filter. As a result, Porto breaks plugins that use this core WordPress hook such as WooCommerce and WooCommerce Memberships, and is not supported.
Is this fixed?
Hello, @invicore,
Apologies for any inconvenience caused. Our Porto WordPress theme is fully compatible with the latest version of the WooCommerce plugin. However, any compatibility issues may arise with the WooCommerce Memberships plugin, as it has not been officially tested with our theme.
Could you kindly provide the URL of the page where it states that Porto is incompatible with WooCommerce? This will allow us to investigate the matter further.
Furthermore, if you intend to utilize the WooCommerce Memberships plugin on your site, we recommend trying it with the default Single Product page layout instead of the custom layout built with the builder. Please let us know the outcome of this test.
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here is the URL that says woo is not supported with woocommerce or woo memberships
https://woo.com/document/woocommerce-memberships/#section-5Hello, @invicore,
Thank you for providing the URL and the information. I’ll pass it on to our development team for further review. If it pertains to our theme, we’ll aim to address it promptly in the upcoming updates.
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