26892 comments found.
hello, waiting for you to fix the login
Hi,
I replied now. Please check as well.
Regards, Simion C.
AdSense size 728 by 90 or 364 by 90 which normally show accordingly to their sizes has turned to 336 by 280 or 300 by 250. When you change from this theme to another the size will return to normal
Hi,
So the ad sizes are different than they should be, when using the Newspaper theme? That is a bit unusual. Please send us an email at contact@tagdiv.com and provide some examples, and a link to the website where its happening. Also we may need admin login to check more. Let us know.
Regards, Simion C.
Hi, Questions
1. Does front-end submission feature allow submission of multi-criteria reviews?
2. Is it possible to create a event module to showcase past, current, and upcoming events?
3. Does this have customizable portfolio feature with custom fields?
thanks!
Hi,
1. A submission form will create a post, based on the post type you are using. The title, content, images, custom fields, taxonomies, location, etc. can be attached to the post when submitting it. Maybe your post type can be reviews, and the criteria are taxonomies, or custom fields. It depends on how you want it to be.
2. That should be possible. Events can be a custom post type, and the taxonomies can be years, months, days perhaps, so you can use these to filter the events. For events however it is usually easier to use a plugin that already provides the needed options for them.
3. Not sure what that is exactly unfortunately. The theme works fine with custom fields and the ACF plugin. We use this plugin for all the directory/listing demos we provide https://tagdiv.com/newspaper-theme-12-update-is-live-explore-the-new-features/ The plugin can be used to create the post types and taxonomies, and the custom fields for them. The theme provides the option to collect the information in the desired custom fields, and then to display it.
We can discuss more, please let me know.
Regards, Simion C.
Hi ive bought this item months or a year ago i have not used it , purchase code are not working when im installing it on my website Development Website , can opening a ticket and there is nothing in the forum link .
Hi,
We will take a look at the issue. Please send us an email at contact@tagdiv.com and provide the license key, a link to the website where you would like to use it and admin login. We will check the activation issue as soon as possible.
Regards, Simion C.
Your theme looks nice , Is it working with WooFood https://codecanyon.net/item/woofood-online-delivery-for-woocommerce/20404478 ? because I want to use it for automatic order printing on WooCommerce
Hi,
I can’t say unfortunately, we haven’t tried the plugin. Most plugins work fine with the theme, but there’s no way I can say for sure that the respective plugin will do so as well. You could test it with the theme, and in case there are issues that cannot be solved, we can provide a refund. Please let me know if you have more questions.
Regards, Simion C.
Does the theme not support the short code of the Yith Woocommerce Membership Premium plugin?
Here is the official short code:
Link address: https://docs.yithemes.com/yith-woocommerce-membership/settings/product-download-links-shortcode/Add the short code to the Woo Product design page to download the digital product, but the short code does not work, but the short code of other plug-ins can be displayed correctly.
Which element of the theme can I use to add a short code to take effect?
Is there any way? Thank you!
Hi,
Normally most shortcodes work fine, but maybe there’s something special with that shortcode. We could take a look at it, I suggest to send us an email at contact@tagdiv.com and there please provide a link to the website and admin login. We will check as soon as possible.
Regards, Simion C.
Hello, I just buy the theme!
I have a issue with the save options. Any setting i made it’s not saved. Please can you help me!?
Hi,
I see you have sent us an email. We will check more and get back to you as soon as possible. The issue is most likely caused by the configuration of the security plugin.
Regards, Simion C.
Hello and many thank’s for your reply. I have receive your reponse and i have reponse also..:)
you’re logging in from the wrong side, login from the website my account
resolve this issue asap, its delaying work, its been over 2 weeks to fix this issue
Hi,
I am very sorry. The delay is happening because the subscriber user and pass you provided are not working unfortunately. I mentioned it a few times that they are not working, so I cannot log into the website using them, in order to check the problem from the subscriber point of view using that account. Please double check the user and pass and let me know how I can proceed.
Regards, Simion C.
check email, password you typed is wrong, hav corrected check and fix asap
I’ve been unable to activate the template. Despite reaching out to support and waiting for over 24 hours, their responses have been disappointingly generic and lacking technical insight. I provided the requested logins, only to receive yet another generic response from the support team.
Hi,
The problem has been solved, please check as well. We investigated the problem for a few hours actually, checking and verifying. What solved the problem must have been reinstalling wordpress, as you mentioned doing. We are very sorry for the inconvenience.
Regards, Simion C.
Hi! Can you give me advice why Flex block builder doesnt see CPT taxonomy catagory?
Hi,
Filtering posts by taxonomy requires entering the taxonomy ID in the filter. Then it should work fine. For example I have the ID 49 for a taxonomy term https://prnt.sc/3WgXlOQ7-zF8 and I can display posts from it in a block like this https://prnt.sc/tIjUHdNasA9I In case there are any issues, or if I am misunderstanding, I suggest to send us an email at contact@tagdiv.com and provide a link to the website, admin login, and an example of the issue or of what you would like to do. We will take a look as soon as possible.
Regards, Simion C.
Thank you! One more thing =) URL to CPT post, how to make it in cloud module with custom field? Custom field can not use link field from ACF.
Hi,
If I correctly understand you want to add a link for cpt module, this should be working with custom field and acf fi the cpt has an acf element for the link. Also, if the acf filed is not display in the list you can manually set it- https://i.imgur.com/NkX3Dh5.png
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin
How can I disable the infinite scroll? When I open a post I don’t want the infinite scroll. I can’t find the settings to disable it. Thanks.
Hi,
The setting to enable/disable the infinite load for posts can be found while editing the post template with the composer, in the website manager https://prnt.sc/3c_CekxUJcUp Please check there. Let us know if we can hep with something else https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
We removed malware of the theme and finished updating both wordpress and the latest version of the theme, but when we activate the td-composer plug-in, the homepage will a problem comes up. Does the php version support 8.0 higher? Or let me know what the problem is. Now. it has been restored to the wordpress and theme old version.
Hi,
PHP 8.0 or higher versions work fine with the theme. If there are issues with just the homepage, the cause is probably something else. We can take a look at it, please send us an email at contact@tagdiv.com and provide admin login for the website, also we may need cPanel or FTP or something similar. We will check as soon as possible.
Regards, Simion C.
Thank you. I’ll give you website information.
Almost all demos I’ve seen especially in directory category, there is always tdcpt_abcde in the links (taxonomies). How to remove this?There must be way to rename or remove this and it should be pretty straightforward.
Hi,
That’s just the names we used for the demo custom post types and taxonomies. They can be changed. I suggest to send us an email at contact@tagdiv.com and let us know which demo you installed and what you would like to change. We can also help with other things about the demo customization if you have questions. Let us know.
Regards, Simion C.
As mentioned earlier, want to change the links of CPT and taxonomies (tdcpt_abcde). See here- https://i.imgur.com/BQviw8R.png
Answering here is appreciated since it can help other users who wish to change this thing.
Best Regards
HI,
Actually other users that want to customize the demos and change/remove the cpt slugs, can already find solutions on our support forum. These questions have been asked a few times before, and there are a few topics. For example https://forum.tagdiv.com/topic/change-url-of-doctor-profiles/ Removing the cpt slug can be done by modifying the code where it was created, like in this case in the doctors plugin the demo installs, or using a filter. We can provide step by step details if you would like to modify the post types and taxonomies from a demo. Normally the support forum is the better place to discuss such matters, or we can discuss by email, no problem. Please let us know at any time.
Regards, Simion C.
Hi, is there a way to apply the custom field value in the page social icon shortcode element? I want to have the facebook icon link to specific URL for each post.
https://prnt.sc/4QOeZsl0K0apThanks!
Hi,
That is possible. For example I have a URL type field in which I collect the link for the Facebook account https://prnt.sc/NfgTeA8bP62N The link can be added via a post submission form, or manually or maybe by other means. To add the value of the custom field to the social icons element, the syntax is like this https://prnt.sc/dS4FImk7cFV_ So basically {cf_fieldname} Please try it. Let us know if we can help more, I suggest using the support forum or to send us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Hello, I’m using the email locker for the blog post, but after submitting the email, the page reloaded, and the content was not showing.
Hi,
It could be a caching issue perhaps. If you want, we will take a look at it. You can send us an email at contact@tagdiv.com and provide a link to the website and admin login, we will check as soon as possible.
Regards, Simion C.
Hi,
I am interested, could you please verify is this compatible with my site http://www.openingtoclosinghours.com/
Hi,
Thank you for your interest in our theme. The theme is compatible with any wordpress website. If you have specific requirements from the theme, please let us know, we can discuss more.
Regards, Simion C.
Hi,
I hope this message finds you well. I recently came across your theme and I must say, it’s quite impressive! I have been exploring different WordPress themes for my website and yours caught my attention due to its sleek design and seamless integration with WooCommerce.
While going through the features, I couldn’t help but wonder if your theme is compatible with certain plugins that I find essential for my website. One of them is a user profile, social media, and community plugin called Youzify. I was wondering if you have any insights on the compatibility of your theme with this plugin. It would be great to know if the design elements and functionalities of the theme align well with Youzify.
Additionally, I have a few other questions regarding the theme. How flexible is the customization process? Can I easily modify the layout and color scheme to match my brand? Also, does your theme offer any unique features specifically catered to news websites?
I appreciate your time and expertise in addressing these inquiries. Your insights will play a crucial role in helping me make an informed decision for my website. Thank you in advance for your assistance.
Best regards.
Hi,
Thank you for considering our theme, and for the kind words.
About the Youzify plugin, I don’t think we tested this plugin unfortunately. Most plugins work fine with the theme, but there’s no way to know for sure that all of the features of a plugin will work. You could test it, and in case there are problems that cannot be solved, we can provide a refund.
In terms of customization, basically almost everything can be customized. Besides the option to build pages, our composer allows you to build headers, footers, post templates, category templates, etc. We also provide a cloud library with thousands of ready made designs https://tagdiv.com/cloud-library-templates/ which you can import and use on the website.
The theme has many features, too many to mention. If you are interested in something specific, please let me know at any time.
Regards, Simion C.
Hi! I see the theme now has a modal pop-up. Is it possible to create a popup to show once per session on certain pages and post categories or can one only create a popup on specific pages you add it to with TagDiv Composer?
Hi,
The popup element was added quite some time ago, here are some examples https://tagdiv.com/newspaper-theme-popup-shortcode-examples/ and a small guide https://forum.tagdiv.com/modal-popup/ If you want to create a popup that appears on certain pages, you can create it and place it on those pages. The popup has a few trigger options as well. You could check it out, see how it works and make some tests. And please let us know if you have questions, we will gladly help https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Thank you! If I wanted the popup to appear on all posts, is this possible without having to manually add it to each post?
Hi,
That is perfectly possible. You don’t have to place the popup on each post, you only have to place it in the post template. Then all the posts that use that template will have the popup. So you edit the post template with the composer, for example https://prnt.sc/nuf843AJyuoO and then you place the popup in the template https://prnt.sc/vCrt-U_gzC1F and configure it to do what you want. It can either be triggered by a button, or at page load, or when scrolling, or on exit intent. It depends ion what you want it to do. We can help with it, let us know at any time if you have questions. I suggest using the support forum or to send us an email at contact@tagdiv.com
Regards, Simion C.
Thank you, and if I’m not using a post template but rather using Global Standard – single_template_4 from the theme?
Hi,
Then it won’t be possible to use a theme popup for the posts unfortunately. The composer can only be used for the cloud post templates. I suggest considering using a cloud template, there are plenty to choose from https://cloud.tagdiv.com/#/load/Single and then you can easily add a popup in it. Or you could use a popup plugin https://www.hostinger.com/tutorials/best-wordpress-popup-plugins/ in case you cannot use a cloud template. These would be the solutions as I see it, either use a cloud post template and our popup, or use a popup plugin.
Regards, Simion C.
Thank you for clarifying, no problem to use a third party plugin 
Hello! Is it possible ad more custom ad options, eg: Custom Ad 6, Custom Ad 7 etc that shows up under Theme Panel > Ads and is an option on the ad blocks in widgets?
Hi,
Not quite, it will require theme modifications to add extra ad spots in the theme panel. However, if you use multiple different ad codes, you could add them directly in the ad box element https://prnt.sc/Dxp_MHizPRsX So each ad box will be unique. Maybe you could do it like that. I am very sorry for the inconvenience.
Regards, Simion C.
Thank you, that makes sense!
Hello theme developers! I have a lot of questions for you. I bought the theme and so far it has been a big disappointment.
1. On what basis do you shove your fucking ads into the topic by default? It’s already paid, what kind of disgrace is this? Moreover, even if I disable it in the admin panel, it is still displayed. What is this, on what basis?
2. Why are your demos so glitchy? I put my logo, but 2 is displayed, what is this?
3. You describe your theme as the best, and indicate that you can automatically install any language. Firstly, the theme control language does not change. Secondly, even within the site, the translation is not complete and crooked.
Hi,
Sorry to hear that. For support related issues please use the support forum or to send us an email at contact@tagdiv.com https://forum.tagdiv.com/newspaper-theme-support/ so we can check as well. This way you can provide more details about each issue, screenshots, a link to the website, which will be helpful for us to provide more accurate support.
1. The theme advertisements can be disabled, I tested the option and it works fine https://prnt.sc/ew4KyjCDWGcx Disabling that option should disable the advertisements. Or are you referring to something else perhaps?
2. If there are 2 logos displayed, that means there are 2 logos set. The demo logos should be removed when setting your own logos. It depends on the demo you installed. Some demos use text logos, image logos, SVG logos.
3. The theme translation options https://forum.tagdiv.com/loading-translations/ will affect various texts displayed on the website, not the theme panel or the backend.
I suggest to send us an email and provide a link to the website and admin login. We will check the issues you reported directly on the website. Let us know so we can check as soon as possible.
Regards, Simion C.
