783 comments found.
Hello dear PotenzaTheme team can you add woocommerce payment gateways for payments ( for listing payments, subscriptions etc…) and openstreetmap support in coming update ? it is include google adsense support ? Thanks Regards
Hello,
1. can you add woocommerce payment gateways for payments.
=> The Car Dealer theme is compatible with WooCommerce, so you can use all the payment gateways that are supported by the WooCommerce plugin.
2. openstreetmap support in coming update ?
=> Currently there is no scheduled plan for this.
3. it is include google adsense support ?
=> No
If you have any other query, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots, links and references, so that our concerned team can check and guide you in a more organized way.
Thanks, Manish – https://www.potenzaglobalsolutions.com/
Hello, had Geo Fencing been discontinued?
Hello,
Yes, it has been discontinued.
If you have any other query, please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots, links and references, so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello dear PotenzaTheme team it is possible multiple listing types? ( car, motors, bikes, etc…) Thanks Regards
please my waiting for your reply thanks
Hello,
We have integrated a Custom Inventory feature in the theme, which allows you to create multiple custom inventory (vehicle listing) pages using page builders and vehicle listings based on vehicle category.
Please refer to the below document for more information about custom inventory.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=custom-inventory-pageIf you have any other query, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots, links and references, so that our concerned team can check and guide you in a more organized way.
Thanks, Manish – https://www.potenzaglobalsolutions.com/
Hi i have a question. I want to install theme on our backup domain and migrate website after to another domain. If i enter my purchase code on stage domain and migrate after, do i meet any issues with using theme there ? Thanks in advance
Hello,
You can install and activate the theme on the development/staging copy of the live site.
If you have any other query, please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots, links and references, so that our concerned team can check and guide you in a more organized way.
Thanks,
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
i am intrested to buy your theme i have a one question i see there is bug like car showcase whole section is not clickable when mouse go on red color hover n shows compare is there option i want the whole section clickable
Hello,
1. i see there is bug like car showcase whole section is not clickable when mouse go on red color hover shows compare is there option
=> No, it’s not a bug, but a part of the layout, and there are links and button for navigation.
2. i want the whole section clickable
=> Sorry to say, there is no such option to make the whole section clickable.
If you have any other query, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots, links and references, so that our concerned team can check and guide you in a more organized way.
Thanks,
Thanks, Manish – https://www.potenzaglobalsolutions.com/
URGENT Prebuy questions: Hello. Nice theme.
1) Is there a direct chat or message feature among users? For example between a vehicle owner and a customer?
2) Also can you provide a demo username and password I can use to access the customer and also the vehicle owner so that I can check more features and understand better. Thanks.
3) can vehicle seller register to have an account to post listing? Also can a buyer have an account also?
Hello,
- Is there a direct chat or message feature among users? For example between a vehicle owner and a customer?
=> No, currently there is no such feature. - Also can you provide a demo username and password I can use to access the customer and also the vehicle owner so that I can check more features and understand better.
=> Please create a pre-purcahse ticket oin our support. So, we can provide you with the access to test environment. - can vehicle seller register to have an account to post listing? Also can a buyer have an account also?
=> Yes. Please refer to the below Document for more.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=front-submission
If you have any other query, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots, links and references, so that our concerned team can check and guide you in a more organized way.
Thanks, Ravindra – https://www.potenzaglobalsolutions.com/
Presale Question: I have client who wants to have some features, he do not want general public to add car listing, only admin and the staff should be able to add car listings, and on car listing call to action is just needed as further enquiry, on website he does not need direct sale. he will act as agency…. do your theme will allow certain adjustments?
Hello,
1. I have client who wants to have some features, he do not want general public to add car listing, only admin and the staff should be able to add car listings
=> If you do not want to allow Add Car for the front user you can disable the Add Car button from the Theme Option > Front Submission > General Settings > “Add Car” page settings. Please refer to the below document.
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=cdfs-general-settings
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=how-to-disable-add-car-button-from-menu
2. and on car listing call to action is just needed as further enquiry, on website he does not need direct sale. he will act as agency…. do your theme will allow certain adjustments?
=> You can enable/disable the selling feature from Theme Options. Please refer to the below document.
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=woocommerce-settings
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=woocommerce-settings
If you have any other query, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots, links and references, so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello,
I want to update the theme to the last version. I have the version 4.2.1 How can I update without to lose all my settings? Thank you
Hello,
Please refer to the below document.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=theme-update
If you have any other query, please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots and links so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hi guys i have a big problem about your theme
I added the plugin (nexipayfor woocommerce) for payment. I used it ten times on too many other sites. With your theme it doesn’t seem to work. I tried it with another theme and it works perfectly. Could you help me ? i have to change credit card plugin. I must delete stripe and insert nexipay
Hello,
The payment gateway integration in WooCommerce is handled by the WooCommerce and the payment gateway provider plugin. There is no customization in the theme for WooCommerce payment gateway integration. So, please check with the payment gateway plugin settings and configuration to find out what is causing the problem. And, for further assistance with the payment gateway you are using, contact their support.
If you have any other query, please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots and links so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hola, buen dia, tengo un problema con la plantilla se subio a un dominio de prueba pero solo nos muestara una pagina no esta con en el demo al eliminarlo se bloqueo la licencia queria saber si nos pueden ayudar con eso porque queremos poder editar la plantilla para poder trabajar.
Hello,
Please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your issues with screenshots and links so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
How to change Image Size Limit: actually it is 4Mb i need more than this.. ?
Hello,
You can manage this setting from Admin Panel > Theme Option > Front Submission > General Settings > Image upload size (see screenshot). Please refer to the below document for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=cdfs-general-settings
If you have any other query, please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots and links so that our concerned team can check and guide you in a more organized way.
Thanks, Manish – https://www.potenzaglobalsolutions.com/
Hello,
I have a problem with translation with WPML cardealer_attributes.
I can’t find where to do it 
Thank you, Joanna
Hello,
You can translate the attributes from Admin Panel > WPML > Taxonomy Translation (see screenshot) and select a taxonomy (attribute) from the “Select the taxonomy to translate” field.
Please refer to the below document for more information about https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=wpml
If you have any other query, please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots and links so that our concerned team can check and guide you in a more organized way.
Thanks, Manish – https://www.potenzaglobalsolutions.com/
Works 
Thank you very much for your help
Hello, Is there any way to update Advanced Custom Fields PRO from v6.2.9 to v6.3? I get a warning about a vulnerability in v6.2.9.
Thanks, Frank
Hello,
We are working on the next release, and it will be available soon with the fixed copy. Please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can assist you further with this query.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello,
How can I see how many views each car has from my website?
Thank you
Hello,
You can enable this setting from Admin Panel > Theme Options > Front Submission > Vehicle views (see screenshot). Refer to the below document for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicle-views
If you have any other query, please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots and links so that our concerned team can check and guide you in a more organized way.
Thanks, Manish – https://www.potenzaglobalsolutions.com/
In the latest version, the pagination of car pages is broken and doesn’t work correctly instead of /cars/page/3/ – cars?paged=3&cars_pp=15&cars_orderby=date&cars_order=desc&lay_style=view-grid
Hello,
It seems like Vehicles Listing Style is set to Lazy Load in the Inventory Page settings. Refer to the below document for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=inventory-page
If you have any other query, please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots so that our concerned team can check and guide you in a more organized way.
Thanks, Ravindra – https://www.potenzaglobalsolutions.com/
Is there anyway to hide the price once a vehicle is marked as sold? Also can sold vehicles be archived but still be on the site, not under vehicles for sale but perhaps a previously sold section o help with SEO when it comes to people searching that make and model on search engines etc.
Hello,
1. Is there anyway to hide the price once a vehicle is marked as sold?
=> No, there is no such option.
2. Also can sold vehicles be archived but still be on the site, not under vehicles for sale but perhaps a previously sold section o help with SEO when it comes to people searching that make and model on search engines etc.
=> There is no option to archive sold vehicles, but you can display them on a separate page using the below document.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=how-to-make-sold-vehicle-page
If you have any other query, please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Thank you for the link, its not clear where the sold page settings are. The images showing where it is on that help page is so low quality its just a blur and you cannot read the text or enlarge it. Can you help?
Hello,
We have updated the image in the document. Please check it again.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=how-to-make-sold-vehicle-page
If you have any other query, please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your query with screenshots so that our concerned team can check and guide you in a more organized way.
Thanks, Ravindra – https://www.potenzaglobalsolutions.com/
The formatting of the footer widgets had changed in the last couple of updates, it was nicely spaced before, now the widgets are formatted poorly over lapping looking messy. Please can this be put back to how it was…
Hello,
No structural change has been made in the footer widgets. Please check and confirm on your end whether it’s not happening due to any other plugin or conflict.
If you are still facing the issue, please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about the issue you are facing with screenshots so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
How to bulk import car attributes such as year, model, make etc?
Hello,
Currently, there is no bulk attribute import option in the theme. Since the attributes are taxonomies, you can use third-party plugins like WP All Import Pro or WP Import Export Lite to import the attributes. Please refer to the below document for more information.
- https://www.wpallimport.com/documentation/how-to-import-wordpress-categories-and-tags/
- https://taxopress.com/import-wordpress-taxonomy/
- https://gretathemes.com/export-import-category-taxonomy-in-wordpress/
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) and share detailed information about your query with screenshots, links and references so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
hi, this is a presale question: we need to display total price of cars and a monthly paid option too, is your theme able to display both price values? Do we have to install woocommerce or it works with wordpress only too? thanks
And can we have car type icons like your customer done here ? https://www.davinciautomotive.com/ ... tjhanks
Hello,
1. we need to display total price of cars and a monthly paid option too, is your theme able to display both price values?
=> Currently, there is an option to display only Regular and Sale Prices in the vehicle. So, there is no option to display the monthly paid option. If you want to display, then you can do customisation to add your custom field for the monthly paid option and add a custom shortcode/widget to display it.
2. Do we have to install woocommerce or it works with wordpress only too?
=> The selling of vehicles is being handled by the WooCommerce. So, if you want to sell vehicles, the WooCommerce will be needed. Please refer to the below document for more information.
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=woocommerce-shop-integration
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=sell-vehicle
3. And can we have car type icons like your customer done here ? https://www.davinciautomotive.com
=> Please refer to the below document and demo for this requirement.
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicles-by-type
- https://cardealer.potenzaglobalsolutions.com/classic-el/vehicle-by-type/
If you have any other queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and share detailed information about your query with screenshots, links and references so that our concerned team can check and guide you in a more organized way.
Thanks, Ravindra – https://www.potenzaglobalsolutions.com/
Hello,
The mobile menu is no longer displayed on the site. I read that someone has the same problem. Will an update arrive or should I renew a support subscription? Regards, Emmanuel
Hello,
Please provide site URL, so that we can check the issue and guide you.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello Dinesh,
Thank you for your very quick response. It seems that the problem comes from WP Rocket, you should not check “caching for mobile”. The mobile menu works again. Kind regards, Emmanuel
