Hello,

Unfortunately, this theme has no theme builder. All product templates are fixed. If you would like to customize the product layout, you must override the product template of WooCommerce.

Please check this document for more information:

Thank you

Hello,

Thanks for your updates. We’ve updated the WPBakery Page Builder plugin on our server to the latest version 7.7. Please delete your plugin and reinstall it in Appearance > Install Plugins to get the latest version.

Hello,

You can use the filter “sober_product_ribbons” to manage product ribbons. For more details, you can check the method “product_ribbons” in the class Sober_WooCommerce.

Thank you

Hello,

To use custom fonts, you will need to upload them to your child theme and follow this tutorial to enable them in the Typography settings of the theme.

Thank you

Thank you for your feedback. Besides the default filter widget of WooCommerce, you can try the filter widget of the theme. It has the option to support third-party plugins.

Thank you, Sober – products filter widget is supporting perfectly!

It’s great. Thank you for sharing. If you have any questions and need further assistance, please open a ticket on the support site. Our team will help you out.

Hello,

Thanks for your feedback. This looks like a conflict issue with plugins. Please switch to another theme to test the problem.

Please open a ticket on the support site if you need further assistance. Our team will be ready to help.

Thank you

Hello,

Thanks for your feedback. Besides the default mega menu of the theme, you can try the following plugins to build the mega menu:

Thank you

Hi… I followed your advice to insert the mega menu… Mega Menu – QuadMenu

but there is a problem, when I go to the menu, the white text does not change color.

I wanted to know if I renew my support, 1. Can you perfectly integrate the mega menu – QuadMenu? Or, 2. Is it possible to refine with SOBER mega menu alignments? Because it starts from left to right and comes out of the screen on the right.

web site TEST … https://www.m6.milani6.com/test/

Hello,

Thanks for your feedback. To answer your questions:

1. The QuadMenu plugin has options to control the style of the menu. It will override the theme’s style. In this case, we recommend you to check plugin’s style settings and adjust the menu style.

2. With the default mega menu of the theme, it should be displayed properly, as you can check on the demo site. On your test website, you are using the QuadMenu, we can’t check the problem with the theme’s menu. Please reset to the default menu of the Sober theme. Our developer will check it for you.

Thank you

Hello,

Thank you for your feedback. Perhaps this is a problem with server’s cache. We’ve just refreshed it. Please try to install the plugin again.

Thank you!

Hi,

Thanks for your feedback. You should use a reCaptcha plugin that supports WooCommerce.

If you need further assistance, please open a ticket on the support site. Our team will be ready to help.

Thanks

Hello,

Thanks for your feedback. WooCommerce has updated the default Cart & Checkout form with the new blocks. They are unfortunately don’t support your plugin.

You can revert these page using the classic cart and checkout shortcodes. Form the admin dashboard, you can navigate to Pages > All Pages to find and edit the Cart and Checkout page. You just need to replace the new blocks with classic blocks: “Classic Cart” (for Cart page) and “Classic Checkout” (for Checkout page).

You can check this document for more details:

Yes, it will work well. We have tested this plugin and it work well with the Sober theme.

Hi, I installed the WCBoost Wishlist plugin, however i run into various issues: 1. The wishlist page is always empty (should there be a shortcode in it?) 2. The add to wishlist icon doesn’t show up on category view on product image hover 3. The wishlist icon doesn’t show up in header

Thank you

Hello,

Thanks for your feedback.

1. Yes, the wishlist page of this plugin requires a shortcode: [wcboost_wishlist]. Please check your page and ensure the shortcode exists.

2 & 3. It could be a conflict issue. Please open a ticket on the support site. Our developer will check this issue for you.

Thank you

Hello,

Basically, you cannot convert WPBakery pages to Elementor. But you can re-create your page with Elementors. It will not take much time.

You can check our documentation for more information:

Thank you

Hello,

Thanks for your feedback. Please follow this document to update bundled plugins.

Or you can simply delete the plugin and reinstall it on the admin page Appearance > Install Plugins.

Thank you

Hello,

Thanks for your question. We haven’t specifically tested our theme with the Dokan plugin, so we can’t guarantee its compatibility at this time. While our theme may work with Dokan, we recommend thoroughly testing it in your environment to ensure everything functions as expected. If you encounter any issues, feel free to reach out to our support team for assistance.

Thanks!

Hi uixthemes,

I’m sorry to bother you once again, but appears that Slider Revolution team has introduced a security hardening to prevent XSS on version 6.7.11. Can you update it on your server to let us to reinstall for update it?.

Thanks.

Hello,

We’ve just updated this plugin. Please delete it on your website, then go to Appearance > Install Plugin to get the latest version.

Thank you for feedback!

Hello,

Thanks for your question. Yes, the theme has options to turn off those tabs. If you want to customize theme, there are options that allow you to change them to categories, tags.

Yes but how do I access? I would like to delete them completely. I’m talking specfically under the categories not on the home page.

You can find the options for these tabs at Appearance > Customize. Please open a ticket on the support site and share your website address. Our team will be ready to help if you have any question.

Thank you

Hi,

Unfortunately, this theme doesn’t support the sharing option via Whatsapp yet. We will try to implement it into the next update.

Thank you for your feedback!

Hello,

Thanks for your question. You can change the default order of products on the catalog pages with the option at Appearance > Customize > WooCommerce > Product Catalog.

Hello,

Thanks for your feedback. We’ve cleared server cache. Please try to update the plugin again.

Hello,

Thanks for your feedback. We’ve cleared server cache. Please try to update the plugin again.