1949 comments found.
sober/woocommerce/single-product/product-image.php version 7.8.0 is out of date. The core version is 9.0.0,
is it version 6 wordpress not compatible with this theme? i had purchase it today and my project getting full of error now. i tried to reinstall a new wordpress to test it out, still the same error.
Hello,
Thank you for your feedback. Our team is working to update the theme with updated templates. It will be released soon.
Thank you
Really good theme. But one issue I’m facing is that it is not fully compatible with WP Rocket, so when Delay javascript execution is enabled, product photos and gallery are not loaded until the user interacts. I’m pretty sure there is the possibility to exclude the gallery from delaying, but I can not find it anywhere.
Hello,
Thank your for your feedback. You can find the option to exclude delaying execution JS files in WP Rocket > Settings, following this documentation:
https://docs.wp-rocket.me/article/1560-delay-javascript-execution-compatibility-exclusionsWith this option, you can exclude the theme’s scripts file:
/wp-content/themes/sober/js/script.min.js
Please open a ticket on the support site if you need further assistance. Our team will be ready to help.
https://uix.ticksy.com/Thank you
Do you have related posts plugin that works with your theme? I tried a few, like YARPP in sidebar, but nothing is shown. Tried another 3 plugins and same – no posts are shown. Do you you related posts plugin that works well with Sober?
Thanks for reply, I am sure it will be useful to other users too.
Hello,
This theme includes a built-in related posts section on the single post page, but there is no dedicated widget for the sidebar. For displaying related posts on the sidebar, you can use a plugin like YARPP. But please note that it might only function on the single post page.
Thanks for reply. Can I remove your related posts script and use Yarpp on all pages? Do I need to remove related-posts.php and function in order to make Yarpp to work on all pages, caetgories, etc?
Yes, you can use custom code to remove the default Related Posts section of the theme, and replace it with Yarpp section. It requires a small customization that can be achieved in the child theme.
The Related Posts feature can work properly on the single post page only. It was designed to find posts that relate to a post. On the category pages, there are multiple posts were listed and this feature cann’t work properly.
Is there a (simple) way to change Woocommerce button’s colors to match my branding?
Hello,
Unfortunately, the theme doesn’t have options to change the color scheme. You may need to customize the theme with custom CSS to change the color.
Thank you
Ohhh, new idea for a future version.. 
Yes, agreed. Actually, we already added this idea to the roadmap of the theme. We will try to implement it into a future update.
I really like this theme. There is one thing I can’t find.
How can I remove the blog posts and links from the footer?
I am attaching a picture of it:
https://ibb.co/JFrXhjh
Thank you in advance for the answer.
Hello,
You can manage the footer content at Appearance > Customize > Footer.
You can check this document for more information:
https://docs.uix.store/sober/#/footer/footer-copyrightPlease open a ticket on the support site if you need further assistance. Our team will be happy to help.
https://uix.ticksy.com/Thank you
Hi there, I noticed sidebar is setup at 25%, can I setup to be 300px on desktop and on mobile to move under content and stay at 90%. And have all widgets in sidebar center aligned. I would like this to be applied to side on post, pages and all content site wide.
Case is that general content such as banners in sidebar are usually 300px wide and it’s very useful to have sidebar setup at this size.
Thank you for your help.
Hello,
Thanks for your question. Yes, you can change the sidebar’s width to 300px with a small CSS. On mobile devices, the sidebar is placed at bottom by default. You can also change the test alignment of the sidebar to center on mobile too.
Whats is the css to use? it can be useful to others too. I got theme on Elements.
It requires the admin login credentials to your website to check and provide the correct CSS code. Unfortunately, we just provide support for ThemeForest’s customers. If you have purchased our theme here, please open a ticket on the support site. Our developer will help you.
Thank you
hi! we would like to indegrate your theme with fancy product designer plugin for product costumization… is there anything to be taken into account??
Hello,
Thank you for reaching out. Unfortunately, we haven’t tested our theme with that particular plugin, so we cannot ensure compatibility at this time. If you do decide to proceed, we recommend testing the integration on a staging site first to identify and resolve any potential issues before implementing it on a live site.
No support – but maybe u can help me? Have some problems with visuals … e.g. double menu toggle – double cart icon (i think there is a problem with the responsive css file?) u can take a look here: https://ibb.co/yRz7BgG
Hello,
Thanks for reaching out to us. Looks like you’re using a child theme, or a modified version of the Sober theme. Some in-completed codes cause this problem. You can try updating your theme to the latest version to test it again.
Please open a ticket on the support site if you need further assistance. Our developer will help you test it.
https://uix.ticksy.com/Thank you
hi, i have slider revolution 6.6.18v on my website through our sober theme. after running Wordforce scan it says the plugin has a vulnerability. i tried updating to the latest version 6.7.13 but it says unless i enter the license key which am sure i have. Also am unable to successfully update WPBakery v7.2 to 7.7.2. Help please
Hello,
Thank you for your feedback. Please update your theme to the latest version, then go to Appearance > Install Plugins to update bundled plugins.
Please open a ticket on the support site if you need further assistance.
Thank you
WPBakery not available in the “Install Apps” section after deleting the app
Hello,
Thanks for your feedback. You can delete the WPBakery Page Builder plugin, then go to Appearance > Install Plugins to get the latest version.
Hello, thanks for the reply.
I uninstalled the WPBakery plugin but it does not show up in Appearance > Install Plugins
The only plugins i see are
WC Boost – Products Compare
WC Boost – Variation Swatches
WC Boost – Wishlist
Sober theme is on the latest version 3.4.19
Did you delete it? or just deactivate it? Please ensure the plugin is deleted and you will see the it in the installation list.
Thank you
yes, i deleted it. the website looks really bad now. so i made a backup restore. updated the theme again, deactivated WAF, deleted WPBakery again, but it still does not show up.
can you maybe check the server cache please?
i found the plugin in the Sober package and installed it manually. It’s called “js-composer.zip”
problem solved.
sorry, i still need your help.WPBakery from the theme package is version 7.5 but i need the latest version because of security vulnerabilities. can you update the package? or check the servers cache?
We’ve just updated the Sober theme and include new plugin files into the package. Please download the full package to get the latest version of WPBakery Page Builder plugin.
Thank you
thank you for your support!
Hi, I did search for similar questions in advance, but most of them are 3, 4, or 5 years old, so I wanted to check if there’s been an update.
My question is: If I’m an artist and I’d like to use your Portfolio page only, is it possible to set it as the homepage? I do not need any WooCommerce functionality, just the portfolio and a detailed project preview.
Thanks.
Hello,
Yes, you can set the Portfolio page as the homepage. While this theme was designed for e-commerce websites running on WooCommerce, it still can working well without WooCommerce.
The Sober theme can help you in creating a simple website for your blog or portfolio.
Hello, how can I edit the single product pages and shop pages that get imported from the demo data? I do not see them in the theme builder or the templates.
Thank You
Hello,
Unfortunately, this theme has no theme builder. All product templates are fixed. If you would like to customize the product layout, you must override the product template of WooCommerce.
Please check this document for more information:
https://woocommerce.com/document/template-structure/Thank you
Hi uixthemes team!
Please update WPBakery Page Builder plugin on your server to his last version 7.7, it includes “Fix: WPBakery improved against XSS vulnerabilities”.
Thanks a lot.
Hello,
Thanks for your updates. We’ve updated the WPBakery Page Builder plugin on our server to the latest version 7.7. Please delete your plugin and reinstall it in Appearance > Install Plugins to get the latest version.
Hi,
We have your theme (not purchased through this account) and would like to know if there is a filter hook for the ribbons. I would like to add additional conditions for when certain ribbons should display.
Thanks
Hello,
You can use the filter “sober_product_ribbons” to manage product ribbons. For more details, you can check the method “product_ribbons” in the class Sober_WooCommerce.
Thank you
Hi There, I would like to use a custom font on my website. Can You advice how I can upload this font and have it intergrated without damaging your beautiful work
Hello,
To use custom fonts, you will need to upload them to your child theme and follow this tutorial to enable them in the Typography settings of the theme.
https://docs.uix.store/sober/#/customize/add-custom-fontsThank you
Hello,
I would like to use Brands plugin, is there any suggested plugin that’s compatible with the theme.
Thank you
Hello,
Our theme can work with most of popular plugins for product brands. You can chose any plugin that meet your requirements.
If you have any question and need further assistance, please feel free to open a ticket on the support site. Our team will be ready to help.
https://uix.ticksy.com/Thank you
Thank you!
I used Perfect Brands for WooCommerce its free seems very compatible. The only issue is with the filtration in shop page it’s not filtering along with the other choices. will try to figure it out.
Thank you for your feedback. Besides the default filter widget of WooCommerce, you can try the filter widget of the theme. It has the option to support third-party plugins.
Thank you, Sober – products filter widget is supporting perfectly!
It’s great. Thank you for sharing. If you have any questions and need further assistance, please open a ticket on the support site. Our team will help you out.
https://uix.ticksy.com/Hello,
I’m using the Sober theme and I’m having a problem editing the menu. When I try to add a new page for example to the menu (appearance>menu), it only shows loading, but not saving the change. I have also disabled Wordfence and WP Rocket.
Thanks in advance.
Hello,
Thanks for your feedback. This looks like a conflict issue with plugins. Please switch to another theme to test the problem.
Please open a ticket on the support site if you need further assistance. Our team will be ready to help.
Thank you
hi, I need to perfect the mega menu. I would need a series of refinements, such as centering the mega menu on the screen, inserting images on the side of the sub menu, etc. Can you recommend a plug-in?
Hello,
Thanks for your feedback. Besides the default mega menu of the theme, you can try the following plugins to build the mega menu:
https://wordpress.org/plugins/megamenu/ https://wordpress.org/plugins/quadmenu/Thank you
Hi… I followed your advice to insert the mega menu… Mega Menu – QuadMenu
but there is a problem, when I go to the menu, the white text does not change color.
I wanted to know if I renew my support, 1. Can you perfectly integrate the mega menu – QuadMenu? Or, 2. Is it possible to refine with SOBER mega menu alignments? Because it starts from left to right and comes out of the screen on the right.
web site TEST … https://www.m6.milani6.com/test/
Hello,
Thanks for your feedback. To answer your questions:
1. The QuadMenu plugin has options to control the style of the menu. It will override the theme’s style. In this case, we recommend you to check plugin’s style settings and adjust the menu style.
2. With the default mega menu of the theme, it should be displayed properly, as you can check on the demo site. On your test website, you are using the QuadMenu, we can’t check the problem with the theme’s menu. Please reset to the default menu of the Sober theme. Our developer will check it for you.
Thank you
Ciao, I have problems updating wpbakery plugin, I deleted it and reinstalled via “Appearance > Install Plugins”, it seems that install version 7.6 but actually is version 7.5 and since minimum required is 7.6 It doesn’t work, what shall I do?
Hello,
Thank you for your feedback. Perhaps this is a problem with server’s cache. We’ve just refreshed it. Please try to install the plugin again.
Thank you!
