Hi @JFOC!

Thanks for using Discy.

Your support expired. Please renew it.

We add all the details here https://2code.info/docs/discy/change-log/ and if you want to find anything, you can do that from the search in the Discy Settings page.

Thank you, we look forward to serving you!

Best Regards.

sometimes its hard to find if you do not know what to type on the search. For example from 5.7.0 changelog:

- Added a new option to choose how many replied you want to allow for the users if you choose for user to answer one time—>> not sure what to search

- Added a new option to add your custom checkout, so you can send link for the user to pay for anything—>> not sure what is the custom checkout and where is the custom checkout

- Added a new option to use shortcode for payment to allow the users that paid can see custom content—>> which shortcode isnt clear??

- Added a new option to choose while user paying to pay with points or pay with payment methods—>> new option ? at least mentioned what the new option

this is presale question.

however can you provide support to achieve my requirements ?

Hi,

Sorry, but it’s not working in the mobile app.

can you provide customization at least for knowledge base .. please

if app codes i would have had then I could have made an arrangements for getting my features in app. as you do not provide flutter codes it will be total dependency on the company. please help me.. without knowledge base whole effort is pointless. please

I want to add custom font not within google. third party fonts. as I am looking for Hindi existing fonts dont match my requirements. and there are special characters specific language which I cannot add using existing fonts.

can you help me to add third party font set,

in case you customize my app I am happy, or will you help me to make my own app with desired features by providing API and documentation for API?

or proper guidelines and support when there is issue?

Where do you need to add font? in the app or theme?

both

You can do that in the theme not mobile APP.

ok. I want my own app with these custom features will you help me to make my own app with desired features by providing API and documentation for API?

or proper guidelines and support when there is issue?

No, sorry, but this is not a part of support.

I am okay to pay customization charges to help me for APIs

What do you need for the APIs?

to create app. as I want to use Knowledge base, events, and many other features along with this theme It would difficult for me to go with your app. if I can create my own app with desired features it will be easy. so I want API support where i can create my own app for whole site.

as the communities are dedicated to particular group of users to block non related users, custom registration form, with desired fields conditional logic fields are very important. will you provide that help, or can I use some other plugin or way to register in my site when I use this theme?

You can get our APIs already no problem if you buy the mobile API plugin, but for the new features you want, you will need to create your own APIs for them.

Fantastic.! just one step away from my purchase.!

as the communities are dedicated to particular group of users, to block non related users, custom registration form, with desired fields such as conditional logic fields are very important. will you provide that help,? or can I use some other plugin or way to register in my site with this theme? I mean I have requirement of custom registration form. if I can be more precise I want to collect their professional information while user onboarding through signup page.

I prefer theme supported custom registration form or customization will be more light weight. (in case not available) otherwise i have to burden my server with one additional plugin.!

I purchased it. let me know further how do i customize my Registration form

What do you need to do for the register form? All the settings for it in the Discy Settings/Users Settings/Register Settings.

correct. but fields in Register tab need Professional Bio. I mean I want to collect Professional info in signup. and I need conditional logic form.

So, do you just need to add the Professional Bio? like the edit profile form?

Professional Bio has options

if option 1 Then I need college address Registration number If option 2 Then I need two college address and registration number if option 3 then only college name address

and i want professional bio to set accordingly

Please explain it more with any image and it will be a paid service.

at first place.! if I want to use a plugin or addon to Contact7 how to integrate in your theme.! for example I want to use 3rd party plugin or something which I want to make it as default registration form.! the reason to prefer 3rd party plugin. even in future if i want to increase field or fields it will be a dependency. and i don’t like dependency. working independent is always a power.

in case you dont support the above, then professional bio credentials are sufficient to ask from user at the time of registration. I need one additional field in form. to upload a Document. I will verify manually and approve the membership.!

I am also observing one thing why cant my user share a post in question field from blog of the same site.? you have provided share button. to share with social media platform. why not own site. for example there is an article published. someone wants to discuss about that article itself. so they can share to forum as question about that article right?

You can use any plugin to register forrm, but you will not use our popup feature. Instead, you can create a new page and add your shortcode to it.

Could you share it on the same site? You can just take the link and put it anywhere. What do you need exactly?

1) add shortcode where? there is no space for the same. please guide me where do i integrate my form in your theme. i am not able to edit right header to replace my login and register buttons. or may be only register button.

2) https://2code.info/docs/discy/custom-pages-settings/ at the end of article there is Share this article button. here you have given “facebook, WhatsApp, LinkedIn, Twitter” . I want to “share it as question” to the same site.

if i have to share it using link then why do i need share to Facebook or Twitter there also I can share link right? If facebook can have preview of the link and link of article why not your own theme? (it is always fashion to respect non insider ?! I believe priority should be given to self then to others. ) I asked this because this is Q A forum. so even blog post, Pages or anything that is given in site could be discussion topic right?

after sharing I get it in social media in following manner. Custom pages settings – https://2code.info/docs/discy/custom-pages-settings/

in case of own site,

“I find this article interesting and I want to discuss this page information – Custom pages settings – https://2code.info/docs/discy/custom-pages-settings/ “

1 – Any page you that create, and you can replace all the header with your custom here from elemetor.

2 – Sorry, but this is not available, just you can take the link of question and or post and put it in the another question.

got it. but I am still unable to find header thing. I will try .. if possible can you share a video or screen shot or something to set the header. or can you help me fixing it on behalf me

Btw, if removing question categories itself isn’t possible, then perhaps we can remove question tags? Whichever is possible but I’d really like to avoid having both.

Hi @lucassomadjaja!

Thanks for using Discy.

1 – From the theme settings/Questions settings/Add – Edit – Delete/https://2code.d.pr/i/QNY7Jl

2 – You can use the loco translate plugin or poedit program

You can check from here https://2code.info/docs/discy/translation-plugin/ and https://2code.info/docs/discy/translation-theme/

You can use them for the same language, not only for translation to another language.

3 – Only the users who can do that, you can add them, or admin, or the user who asked the question.

4 – You can remove categories and tabs if you want.

Thank you, we look forward to serving you!

Best Regards.

Thanks a lot team. All the issues were resolved but I have a few more queries again… 1.I’d like to expand the size of the search bar on the top and just altogether move the elements in the menu beside it to the left hand sidebar. How can I do this? Also, when I had no menu occupying that top header, it left a message even visitors could see saying “Use WP menu builder to edit menus”.

2. How do I fix the search bar on the right? It seems unstyled.

3. I’d like to have a section in my left sidebar for “Tags”. This is so that people can view questions by “Popular” tags, “New” tags or by “Name” tags (alphabetical)

Basically, I enjoy the format of stackoverflow.com and would like to replicate it to my website: water.id. Could you please help give me pointers on how to do these 3 things?

Thanks!

My gmail: lucas.somadjaja@gmail.com

1 – I didn’t get your meaning about the search.

But for the ‘Use WP menu builder to edit menus’, you need to add your menu from WordPress menus to remove it.

2 – How? please explain more!

3 – You can add tabs on widgets like that https://2code.d.pr/i/jieeUB

Alright, thanks for the prompt responses. I’m getting close to launching. But I’m still stuck on some parts though

1. How can I edit the banner for unlogged users? The one that has the “Share & grow the world’s knowledge!” text. I want to change the text and the background.

2. I have asked a question “check” as a logged user to test some features… the menu for “my asked questions” seems to always say “there are no questions yet” even though I have asked a question already. how do I fix this?

3. How do I remove the ability for users to make posts? We want only admins to be able to create blog posts and only allow users to use the Q&A section.

4. How can I make each question slightly shorter? By this I mean when viewing questions from let’s say the feed or “recent questions” tag.

5. Also, are polls considered questions? I find the “My asked questions” to be a vital part of the website, so I’d like all questions and polls to be shown there. This is related to #2.

Thanks!

My gmail: lucas.somadjaja2gmail.com

You are welcome.

1 – From here https://2code.d.pr/i/rTg6Fi

2 – This asked questions page is not the same questions; it’s for the questions that the user asked another user.

3 – You need to set your permissions from the theme settings/Users Settings/Permissions.

4 – I didn’t get your meaning here. Please explain it more.

5 – Yes, but the poll will show on the questions page and on the polls page, too.

Thanks for the response. Sure, by 4) i mean the size of the question box itself. I want to make it a bit shorter. It’s taking too much space on the website. The image will clarify

1. How do I completely remove the search bar at the top to make space for more header menu items?

2. How do I change the question bar that says “What’s your question” to the search bar? (The one we just removed in #1). We can just rely on the ask question button on the header for the ask questions functionality.

3. How do I make the question box smaller? Size

4. How do I show the featured image from the articles in the home page?

Thanks, Lucas

My gmail: lucas.somadjaja@gmail.com

4 – Sorry, but this is not available.

1 – From the theme settings/Header settings/Header setting.

2 – You can’t change it from ask question to search, You can make the ask question OFF and activate the search https://2code.d.pr/i/GYLUQb

3 – Sorry but this is not available.

4 – In the sidebar? or what?

Thanks for your response 4) Yes, in the sidebar on the right. I’d like a featured image before the title, author, etc. https://water.id/wp-content/uploads/2024/04/support1.png

1) I don’t quite understand the user roles… there is an author, editor, subscriber, translator… I thought it’s just unlogged user, logged user and admin? Can you pls explain to me the differences and whether normal users can assume higher roles? For security reasons. Also because I want to attach custom permissions so that users can post but only admins can approve.

2) Is there a way for me to make the ask question cta highlighted maybe with a dark blue background? For example stack overflow: https://water.id/wp-content/uploads/2024/04/support2.png

instead of it being a normal menu item in the website header: water.id

Thanks!

You can use this widget https://2code.d.pr/i/B68axo

1 – You can use it as its default now or use the roles for different things; for example, one user role can ask, and another can answer.

Or make a free role and a paid role that has more features or permissions.

Anyways, you can set the permissions from Discy Settings/Users Settings/Permissions.

2 – We have a simple header like that https://2code.d.pr/i/HZRRHX

How do I get number 2 done? The simple header for the ask question button that you said. I can’t seem to find it.

Thanks!

Also can I style the placeholder words on the search bar? It says “Type Search Words” but it’s gray/hard to read. I’d like to make it white. How can I do this?

1 – From here https://2code.d.pr/i/Cvdjgn

2 – It’s clear, but you can use this code

.header-search input[type="search"] {background-color: #000000;}

Thanks. Also, I tried using loco translate, but some I can’t change for some reason? The words are there, but when I give the translation and refresh the page, it remains. For example: the “Type Search Words” I want to change to “Cari…”. After saving this translation and refreshing the page, it doesn’t change. How can I fix this?

Hi,

Your support expired, please renew it.

The users must activate their email, or you can stop this option, and users will register directly without confirming their emails.

how i can stop this ? so that users can register directly without confirming their emails.

From theme settings/Users settings/Register settings.

i have done this now…. can you please confirm, those users who has not confirmed the email id, they will too get mail notification of new questions ? or it will work only for new Users.

For new users or the old users need to confirm their emails.

just tried again, added new user with new settings… Still user did not get the mail of new question.. what can be the reason ?

please help. Because of this issue, there is very low engagment rate.

Hi @SahroInspi!

Thanks for your interest in Discy.

1 – The main difference between them is design, and then Himer has gender and reaction features.

Also, Himer and Discy have groups not available in the Ask Me theme.

2 – No, but you can translate it using the loco translate plugin.

3 – Yes, you can choose which can ask by roles, so give the role the permission you want.

4 – Yes, it’s optimized SEO.

5 – No, sorry, this is not available.

6 – No, it’s available for the Himer theme only. The reaction is that the favorite is available for Discy, too.

7 – You can use images to show in the questions.

If you have any more questions, please do not hesitate to contact us.

Thank you, we look forward to serving you!

Best Regards.

Hello, thank you for your quick response. Are there any additional features in Disc? I see that it is much more purchased than the Himer theme. Are there any paid modules to purchase to make the theme work? If the category of the question is not present in the URL, how do you manage that? Is it possible to see the responses displayed in an accordion style like on social media instead of opening a new page? Can we choose which data is displayed in the sidebar menu if we don’t use certain features? I would like the theme to closely resemble the usage of a social network, with the reward functionality already present in your theme.

Thank you for your assistance.