6996 comments found.
Hello Ahmed,
As you can see I own all your themes related to Q&A plus the mobile app plugin and I have rarely ever asked for support.
However I would like some small advice.
When I open the url www.ussninja.com on my mobile phone the menu is limited to Home, About Us, Contact Us and 1 more. I have set the menu to the same as for logged in users which is the full side menu but no matter what it does not want to show up. I stopped all cache and cloudflare and deleted browser history but yet I do not get the full menu to show while using mobile. When I look at Dicey settings I do not have a mobile option but only mobile app option.
I am a little lost. If I must pay for support I will but at the same time I may ask more lol. I normally try to do as much as I can myself. Lets see.
Cheers
Hi @tomoko33!
Thanks for using Discy.
Your support expired. Please renew it.
Choose the menu from here https://2code.d.pr/i/ZGZwO9
Thank you, we look forward to serving you!
Best Regards.
Appreciated. I am sure I will pay for support or buy another item from you soon
You are welcome.
Hi Congratulation for a really wonderful theme, for what I have seen so far I think this may be the best question and answer theme in Themeforest,
I planed buying your theme but before I do please kindly help me with this 5 important questions.
(1) Do you have a post / page option? (2) Can the content like fonts and images be formatted like other normal WordPress themes such as news themes, (3) Your blog post clustered content contents are not really impressive, it makes me wonder if this theme is all about question and answer only, please can you share an example page of a well writing post, page and blog content? (4) Our interest is to use this theme as a question-and-answer theme with daily news contents submitted by site editors and subscribers, is this possible with your theme? (5) Finally, do you have video tutorials on how to fully customize this theme?
Thank you very much in advance for your answers
Hi @Duangmal!
Thanks for your interest in Discy.
1 – Yes.
2 – What do you need to do exactly?
3 – You can change the style of the blog as you want.
4 – Yes.
5 – We don’t have videos, but we explain everything, and if anything is not clear just, you can ask me, and you will get a fast reply with more explanation.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello Ahmed
I am trying to install the theme on www.ussninja.com and have revoked all my licenses but I still cant activate the template? I do not have it active anywhere.
Hi,
I’ve just revoked it for you, you can use it now for the new domain.
Thank you so much
You are welcome.
After the last update many translations were lost, and now the slug redirects to ‘question’, when in the configuration I have put “pregunta”. I got all 404 errors
Hi,
Your support expired about 3 years ago! Please renew it.
Like what? All of them? Or just some of them? Because I want you to make sure you didn’t save in the same place you will lost all of them.
About the slug, if you leave it as question it will work well with you?
Only the questions that have an answer, the redirection works fine, but for the questions that have no (0) answer, the redirection does not work. please correct this. (example: https://redes.help/)
I’ve just tried it, and it works well with me, so I need to check your site; first, please renew your support, then please send via our support your WordPress admin login + FTP account to see it.
hello, is it possible to automatically change the user’s role after he gets X badges or X number of points? Ex: a new user cannot add a representative image to the question, but an experienced user can have this privilege. thank you
Hi @Remixu!
Thanks for using Discy.
No, sorry, but this is not available; we can make it for you at the custom price if you want.
Thank you, we look forward to serving you!
Best Regards.
When trying to login it is only showing the loading icon. What to do?
Hi,
Which plugins do you use?
I just installed it and when a new user register it says confirmation email has been sent to ur email but i am not reciving any email how can i fix it ?
Hi,
Did you check the spam folder? If yes and can’t find it, in this case you will need your install the SMTP mail settings.
well which method for SMTP mail works for your theme? would you recommend any article or something? kindly share some resoures so i get this done
Just add your information from Discy settings/Mail settings. Also you can use the WP STMP mail plugin.
well where do i get host and other stuff i aslo link with wp smtp mail but my confirmation emails goes to spam folder ?
You can take all of this information from your host.
Thank you i fixed it, well i have another issue that is there is any way to change only header background color of my choice and also for the footer and footer socials icons.
You can use this code
.header {
background-color: #f05555;
}
.footer {
background-color: #f05555;
}
.footer .widget .social-ul li a {
background-color: #f05555;
color: #ffffff;
}
i already tried but not working…
these css classes only work on footer
Use this code
.hidden-header .header {
background-color: #f05555;
}
.footer {
background-color: #f05555 !important;
}
well thanks for this it helped, i have another thing to discuss that if there is any way i can add my text para contains of almost 47 words 336 characters in the header because i have added only 3 items in my header menu & there is space left on right side so i want to add this paragraph there. so how do i added bcz thats only menu area, kindly help me with this. thank you
So sorry, but I didn’t get your meaning, please give me a screenshot.
Hi, there are some texts I can’t translate even though I translate it in WPQA plugin and the theme using loco translate.
Those are: 1. There are no questions you followed yet 2. There are no questions at favorite yet 3. Sorry, No %1$s Found. 4. It seems we can’t find what you’re looking for.
Thank you.
Hi,
Some words will be in the Discy theme and other in the WPQA, so you need to make sure you check both of them.
Thank you
You are welcome.
I am using the Posts at Header and Footer option to display some posts under the question. I have updated to the last version and it display only the Lasts posts. Any other option like Multiple Categories, Single category does not work. Also the Order by does not work.
P.S. I know that my support has expired.
Hi @longip!
Thanks for using Discy.
Your support expired. Please renew it.
I’ve just tried it, and it works well, so please renew your support after that; please send via our support your WordPress admin login + FTP account to see it.
Thank you, we look forward to serving you!
Best Regards.
أطلب من سيادتكم الغاء الموقع المربوط بترخيصي حتى اربطه بدومين اخر وشكرا
تمام تقدر تستخدم الدومين الجديد
For How many sites we can use this with one purchase. I have multiple sites, do i need to purchase multiple times or single purchase is enough?
Hi @vinaykumarsannala!
Thanks for your interest in Discy.
There is one license per domain, so if you have another site in another domain, you will need a new license, but if you have another site in the same domain as a subdomain or subfolder, you can use the same license.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello, this is a pre-purchase question – 1) is the reward point management system customisable, like the no.of points for each action,text of the action, redeem points on different sites than converting into cash,etc.2) Is the mobile app version available on top of web version, can we go with only mobile version? 3) Is the mobile version a PWA?4) All the features like individual user posting on blog is made of integration with other plugins like Social post…etc. or thery are themes prorietarty code,5) is it built on bbpress forum plugin…asking these keeping in mind the dependencies in case of troubleshooting 6) Is there a capacity limit to the user signup on your theme? 7) Where is the scope for showing ads on mobile application?
What is the difference between communities and Groups? 9) Can we have private groups? 10) White labled application? I guess this should be by default? 11) Payment options – can we have QR code scanner?
Hi @Lavrrr4!
Thanks for your interest in Discy.
1 – Yes, for different actions, users will earn points, and about converting them to money. Yes, you can do that, but you will pay for the users manually.
2 – No, you need to get the theme too.
3 – No.
4 & 5 – All of them included our theme and our plugin, which is included the theme free; we didn’t use any external plugins.
6 – No.
7 – There are a lot of areas, https://2code.d.pr/i/MVKR2X && https://2code.d.pr/i/A5MRgB
8 – Communities are categories and groups like Facebook groups.
9 – Yes.
10 – What do you want to change exactly with that?
11 – No.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hi, Thank you for the quick response. for point 1) we meant a checkout link integration to Woocommerce or shop for converting points into product purchases , not as money credits..i 10) We meant, once we use this theme and plugin for mobile app, it will be branded as our product and will have users signing up for Q&A and Discy Logo will not be shown to them. other queries – 12.can we have payments collected via bank transfer and approve subscriptions in bulk at the backend..for ex: a University paying for it’s employee/student group and we approve their subscriptions from back end so that each individual need not pay for subscriptions. 13. Integration with copilot possible? 14.Data protection – theme & plugin updates- If we collect payment,etc. how these are handled by you. 15.site speed? and mobile app loadtime?
Hi,
1 – No, sorry, but this is not available.
10 – Yes, you can do that.
12 – You can, from admin, add any user for the paid membership.
13 – Sorry, It’s not available now.
14 – Handled by your site, theme, and our plugin, which is included free with the theme.
15 – It’s good, you can check our demos.
I am wondering, can I show single category or community in a page? like you have given me options to create groups and categories with hierarchy. is there a way to showcase whole category and hierarchy?
So I want separate Question category to be created in single page, and i also want those special categories to have discussion separately and i want give access role based.
how to achieve this
Hi @Acharya1988!
Thanks for using Discy.
No sorry, this is not available.
Thank you, we look forward to serving you!
Best Regards.
Hello, I love your product. However I have question. I want the site to be accessible for logged in user only. But I want a few landing pages to be visible for non-logged in users. How can I do this?
Hi,
You can edit the page from the settings and choose to allow this page for unlogged users.
Can you point to exact settings please, there are a lot of settings
From here https://2code.d.pr/i/vnwWIS
hi,
thank you for another great update. But could you please add a details in your site changelog on every new feature added ? like add with a screenshot would be helpful, since sometimes found it hard to find where is option/etc for those added new features
Hi @JFOC!
Thanks for using Discy.
Your support expired. Please renew it.
We add all the details here https://2code.info/docs/discy/change-log/ and if you want to find anything, you can do that from the search in the Discy Settings page.
Thank you, we look forward to serving you!
Best Regards.
sometimes its hard to find if you do not know what to type on the search. For example from 5.7.0 changelog:
- Added a new option to choose how many replied you want to allow for the users if you choose for user to answer one time—>> not sure what to search
- Added a new option to add your custom checkout, so you can send link for the user to pay for anything—>> not sure what is the custom checkout and where is the custom checkout
- Added a new option to use shortcode for payment to allow the users that paid can see custom content—>> which shortcode isnt clear??
- Added a new option to choose while user paying to pay with points or pay with payment methods—>> new option ? at least mentioned what the new option
Your support expired. Please renew it.
1 – https://2code.d.pr/i/tbfBVx
2 – Make a new checkout to see it! https://2code.d.pr/i/kDGBxv
hi,
exactly that kind of screenshot on each changelog would be very helpful for future reference
You are welcome.
Hello I have a few pre-sale questions -
1) After a wordpress user is there a way to automatically add them to all the communities?
2) Can we disable tags from the entire website?
3) Can I use AcademyLMS with this theme?
Thankyou.
Hi @capt_tanmay10!
Thanks for using Discy.
1 – Add what? please explain more.
2 – Yes, you can do that.
3 – I think you can use any plugin for that.
Thank you, we look forward to serving you!
Best Regards.
Hi I would like to know if you have added “Forum Schema”.
Hi @slashcoder!
Thanks for using Discy.
Your support expired. Please renew it.
We made only the question schema.
Thank you, we look forward to serving you!
Best Regards.
HI Also I have suggestion to add ChatGPT AI for auto answer Questions as different users as well
Thank you for your suggestion.
Can you point me to a template or add on or additional theme where i could setup a traditional style forum using discy?
Hi @gnfb1234!
Thanks for using Discy.
Your support expired. Please renew it.
Sorry, but this is not available, can you explain more what do you want to do?
Thank you, we look forward to serving you!
Best Regards.
i want these plugin to add in my theme and community
https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017 https://codecanyon.net/item/minervakb-knowledge-base-for-wordpress-with-analytics/19185769this I want to show in app too. in website i am sure it is not issue. but in app also needed.
if not this can you give me a solution for knowledge base. which can go with this app.? my content in knowledge base, is very important to drive this community. my purpose to drive community itself is knowledge base.
events information i want to provide because events are subjected to forum discussions.
this is presale question.
however can you provide support to achieve my requirements ?
Hi,
Sorry, but it’s not working in the mobile app.
can you provide customization at least for knowledge base .. please
if app codes i would have had then I could have made an arrangements for getting my features in app. as you do not provide flutter codes it will be total dependency on the company. please help me.. without knowledge base whole effort is pointless. please
I want to add custom font not within google. third party fonts. as I am looking for Hindi existing fonts dont match my requirements. and there are special characters specific language which I cannot add using existing fonts.
can you help me to add third party font set,
in case you customize my app I am happy, or will you help me to make my own app with desired features by providing API and documentation for API?
or proper guidelines and support when there is issue?
Where do you need to add font? in the app or theme?
both
You can do that in the theme not mobile APP.
ok. I want my own app with these custom features will you help me to make my own app with desired features by providing API and documentation for API?
or proper guidelines and support when there is issue?
No, sorry, but this is not a part of support.
I am okay to pay customization charges to help me for APIs
What do you need for the APIs?
to create app. as I want to use Knowledge base, events, and many other features along with this theme It would difficult for me to go with your app. if I can create my own app with desired features it will be easy. so I want API support where i can create my own app for whole site.
as the communities are dedicated to particular group of users to block non related users, custom registration form, with desired fields conditional logic fields are very important. will you provide that help, or can I use some other plugin or way to register in my site when I use this theme?
You can get our APIs already no problem if you buy the mobile API plugin, but for the new features you want, you will need to create your own APIs for them.
Fantastic.! just one step away from my purchase.!
as the communities are dedicated to particular group of users, to block non related users, custom registration form, with desired fields such as conditional logic fields are very important. will you provide that help,? or can I use some other plugin or way to register in my site with this theme? I mean I have requirement of custom registration form. if I can be more precise I want to collect their professional information while user onboarding through signup page.
I prefer theme supported custom registration form or customization will be more light weight. (in case not available) otherwise i have to burden my server with one additional plugin.!
I purchased it. let me know further how do i customize my Registration form
What do you need to do for the register form? All the settings for it in the Discy Settings/Users Settings/Register Settings.
correct. but fields in Register tab need Professional Bio. I mean I want to collect Professional info in signup. and I need conditional logic form.
So, do you just need to add the Professional Bio? like the edit profile form?
Professional Bio has options
if option 1 Then I need college address Registration number If option 2 Then I need two college address and registration number if option 3 then only college name address
and i want professional bio to set accordingly
Please explain it more with any image and it will be a paid service.
at first place.! if I want to use a plugin or addon to Contact7 how to integrate in your theme.! for example I want to use 3rd party plugin or something which I want to make it as default registration form.! the reason to prefer 3rd party plugin. even in future if i want to increase field or fields it will be a dependency. and i don’t like dependency. working independent is always a power.
in case you dont support the above, then professional bio credentials are sufficient to ask from user at the time of registration. I need one additional field in form. to upload a Document. I will verify manually and approve the membership.!
I am also observing one thing why cant my user share a post in question field from blog of the same site.? you have provided share button. to share with social media platform. why not own site. for example there is an article published. someone wants to discuss about that article itself. so they can share to forum as question about that article right?
You can use any plugin to register forrm, but you will not use our popup feature. Instead, you can create a new page and add your shortcode to it.
Could you share it on the same site? You can just take the link and put it anywhere. What do you need exactly?
1) add shortcode where? there is no space for the same. please guide me where do i integrate my form in your theme. i am not able to edit right header to replace my login and register buttons. or may be only register button.
2) https://2code.info/docs/discy/custom-pages-settings/ at the end of article there is Share this article button. here you have given “facebook, WhatsApp, LinkedIn, Twitter” . I want to “share it as question” to the same site.
if i have to share it using link then why do i need share to Facebook or Twitter there also I can share link right?
If facebook can have preview of the link and link of article why not your own theme? (it is always fashion to respect non insider ?!
I believe priority should be given to self then to others. ) I asked this because this is Q A forum. so even blog post, Pages or anything that is given in site could be discussion topic right?
after sharing I get it in social media in following manner. Custom pages settings – https://2code.info/docs/discy/custom-pages-settings/
in case of own site,
“I find this article interesting and I want to discuss this page information – Custom pages settings – https://2code.info/docs/discy/custom-pages-settings/ “
1 – Any page you that create, and you can replace all the header with your custom here from elemetor.
2 – Sorry, but this is not available, just you can take the link of question and or post and put it in the another question.
got it. but I am still unable to find header thing. I will try .. if possible can you share a video or screen shot or something to set the header. or can you help me fixing it on behalf me
https://adishila.com/fonts/ i want this font in my websiteWhat do you mean by the header thing?
We have these fonts https://2code.d.pr/i/noo6DX on our settings.
These fonts cannot handle special characters. The font in the link what i have sent, it is designed for special purpose. So i need that font.
Header i am still not able to male out where and how do i change. Lets say i have designed Elementor header. Where do i enable it?
If you dont mind can you log in to my site when you are available for chat. So that i can explain my problem also you can help me to fix issues what i am facing.. Hope it is fine?!
If you want a font is not available in our settings, you will need to add it with custom CSS.
You need to activate it from Elemetor to make a custom header, then it will replace our header.
how to create custom login and registration using another plugin mobile number verification customised login and registration page
Hi @aagam12!
Thanks for using Discy.
Your support expired. Please renew it.
You can use any as you want and add the shortcode for this plugin in your page.
Thank you, we look forward to serving you!
Best Regards.
not working
pest in User Slugs ??
I didn’t get your meaning, you will add the shortcode in the normal pages.