43 comments found.
We see there is no update since one year, do you plan any updates?
hi, is it fully editable? also does it require any paid plugins?
Can you show me how to customize each section in the demo homepage of the bebio theme? Like slider revolution… where can I change the image of the slider…
I can’t install plugin: The Events Calendar. I have installed all the plugins to prepare to import the demo theme. But when it comes to this plugin, the waiting time is very long, about 20 minutes and it still hasn’t been installed. I tried again 3 times and it still didn’t work
this erorr: “An error occurred while installing The Events Calendar: Tập tin không tải về được. cURL error 28: Resolving timed out after 10000 milliseconds”.
I waited for hours, but still couldn’t import the demo to the website. This is the current status image, please help me fix this situation
Please wait, our team will reply you tomorrow. Sunday is our support offday.
okie thank, can you give me a video: guide me import demo (theme bebio), not just image. I will be waiting for you.
Please open ticket in https://support.smartdatasoft.com and provide your site access, our team will do that for you.
I see there are 3 plugins in the theme package, should I install all 3 of these plugins or not and what are the uses of each of these plugins (they include bebio-core, babio- demo, installer and revslider). Guide me on how to use them in detail. Thank
Please install from backend. after activate the theme and licence from backend you are able to install the updated. just install revolution slider from zip
I can’t active my theme. – The error: “Your Purchase Not Found. Maybe You Try With Different Account. Use the Account which were used to buy the theme. Error Code 404.” Even though I tried again many times. Please guide me which way is simpler for me.
Hi,
Please open a support ticket with your site admin login access. we will active license and need to investigate why not working. Click Here To Create Support Ticket on SmartDataSoft suport system
Please, send me how to install demo site
Hi,
Please follow our theme documentation to import demo data https://smartdatasoft.com/docs/bebio-wordpress-theme/getting-started/import-demo-data/
I can’t active my theme. - The error: “Your Purchase Not Found. Maybe You Try With Different Account. Use the Account which were used to buy the theme. Error Code 404.” Even though I tried again many times. Please guide me which way is simpler for me.
hi, i want to buy this theme but i have a question. I will make all the articles in the theme in Turkish, is it possible?
after updating system, the header is missing. staging website: https://familyacademy.lt/kopija2
Hello Sir, i can’t edit page with Elementor, when i click on update button, it says ” Error 404 “
Please check your permalink and also memory limit Thank you
Memory limit is 512M, permalinks is correct! example.com/ postname
Please follow this https://elementor.com/help/publish-update-button-not-work/
I maked all settings, same error
Open ticket in our support system our team will reply your ticket October weekend
I write my problem on ticket support, Thanks!
Solved the problem,
it was from ModSecurity module on cPanel!
.
even after downloaded the latest version from envato, it asks for update on bebio core plugin, from 1.0 to 1.7. When trying to update (from admin) it throws error PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
Please follow our documentation we have mentioned it’s solution in our doc. This issue occure when user change domain without newly activated the theme Thank you
Does it work with slider revolution 6 yet>
Yes,
Hi, your support ticket system is down so I ask my question here,
how can I edit the button url for “about”? https://imgur.com/a/KB9Kbvy
Our site is running. You can edit the button url via elementor while edit. For any issue open ticket in our support system Thank you
It is impossible to update to the latest Elementor version. The whole design breaks.
Hi,
We have everything up to date in our local environment and didn’t find any issue at all. Could you please check if any 3rd party plugin causing any issue to your site.
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in details.
Click Here To Create Support Ticket on SmartDataSoft suport system
Thank you, SmartDataSoft Team
Our support is expired at the moment, but we have the same plugins ever since we built the site. I have deactivated all and noticed this is the one
Hi I just purchased the Bebio theme and can’t edit the program pages.
I also can not submit a ticket because it looks like your support page is down. Please help. https://support.smartdatasoft.com/?envato_item_id=23809787
Hello, please follow our documentation you will find how to edit custom post type. Our support system is live is just check , can you check firefox also
Thank you
So… my experience with SmartDataSoft
”....Our support engineers are always ready to get back to you ASAP” - info from their “Getting Started” tab in options theme.
My client has choosen Bebio Theme. I bought it – and wanted to quickly edit it (as I do with many other themes bought here). But something goes wrong. Demo importer doesn’t work. Also manual installation of demo failed. I wrote a ticket -because that happens sometimes, so I need bit of help and support. 12 days without result. The best way is to write – Your server is not good enought. And okay, it may be not good enought. But if 10 sites, incuding two online stores, are running quite well; I can use demo importers available to use with each theme – so I dont presume that we can blame for all evil of the world, configuration of my server (and its configuration).
I would like to add that I know that we are living in different time zones, but somehow other developers can help.
Hello, thank you for your message, our all theme use same import system and the importer plugin which we used is the most used wordpress plugin in repository. Without server end limitation importer will not make any problem, give me the ticket no I will recheck with support team Sorry for the inconveniences
Thank you
No response after submitting ticket 24h ago… and I cant work with theme…
Can you please check your spam or our support. System , our support team answer ticket at the morning. Give me the ticket no I will follow up with team Thank you
This theme can’t even get update from version v1.2.
always got error
Please! I asked in https://support.smartdatasoft.com/. Can you help me ? Thank you
Hi,
We have replied in your ticket. Please follow up your ticket.
Thank you
