8616 comments found.
Hello, I had to reinstall the MasterStudy theme on another domain and need I cannot activate on my new domain.
I do not have access to the original domains anymore and would like to have my recorded domains/IPs cleared.
Hello,
Thank you for reaching out!
We checked our system and reset previously activated IP addresses. According to the Envato Support Policy, the license should be used to activate a single domain.
Before changing the domain, the license should be deactivated following our manual below:
Kind regards
Thank you so much!
Please i did a Reset on my wordpress, afterwhich i am unable to activate my theme again.When i click on ‘ACTIVATE VIA ENVATO’ the link doesn’t go through.
Hello,
Thank you for reaching out!
Can you please submit ticket in our support platform? We will review theme activation issue on your site directly.
Kind regards
I disabled viewing correct answers in quiz but it didn’t work I need students can’t see the correction answers after finishing
Hello,
Thank you for reaching out!
By default when “Show correct answer” is disabled, the correct answers will not be displayed: http://joxi.ru/LmGXY7KcbJN6a2
Please ensure that you have the latest version of:
MasterStudy Theme v4.8.51
MasterStudy LMS Plugin v3.3.13
MasterStudy LMS Pro Plugin v4.4.9
If the theme has not been updated to the latest version, please follow the manual below to update it:
Kind regards
Hi, I lost my previous installation and now I want to install this theme on a new domain. How can I deactivate the existing one? I cannot open a ticket because my support has expired.
Hello,
We reset previous installation from our system.
According to the Envato Support Policy, license should be used to activate single domain.
Before changing the domain, the license should be deactivated following our manual below:
After that, you will be able to activate the theme on the new domain:
Kind regards
Your theme is too slow.. How can I speed u?
Hello,
Thank you for reaching out!
We actively working to increase the overall performance of the theme.
Site speed depends on several factors from Server speed to a network connection.
Using a Content Delivery Network (CDN) can help to speed up loading times for all of your visitors.
To improve the speed of our demo sites, we are using the Autoptimize and WP Super Cache plugins and the Akamai caching system on our server side.
Kind regards
I have just received a new subscriber but when he tries to take the course he gets the message ‘Your subscription is not active’ and he cannot access the course. I saw that there are many other comments reporting the same problem so I think you should fix it as soon as possible!!! Please don’t reply to me by pasting the same answer you gave to others because I have already read it and verified everything and above all until the last update everything worked fine!!!
Hi,
Thank you for reaching out.
Our development team has already addressed the issue and released an update for the MasterStudy LMS plugin.:
https://docs.stylemixthemes.com/masterstudy-lms/changelog-free-version#id-3.3.12
Could you please update the plugin to the latest version and check if it resolves the problem?
Kind regards
Thanks for your reply but I had already updated the plugin to the latest version 3.3.13 and unfortunately the problem persists, I still get the message ‘Your subscription is not active’.
Any news? My courses are still inaccessible :((((
If you did not create membership levels, could you please disable the Paid Membership Pro plugin and let us know if it helps?
Kind regards
YES, if i disable Paid Membership Pro everything works fine.
Same with me after the latest update. After clicking add new course it redirects me to members page instead add the course page
Hi,
Thank you for reaching out.
it happens when the Functional pages of MasterStudy LMS or Paid Membership Pro plugin are not set correctly.
Can you please set pages for MasterStudy LMS in Dashboard > MS LMS > LMS settings > LMS pages section?
Then set pages for the Paid Membership Pro plugin following the manual below:
https://www.paidmembershipspro.com/documentation/initial-plugin-setup/step-2-setting-pages/
Then, please resave permalink settings as Post name.
Kind regards
There is no Generate Page Button for me to click on when I go to LMS Pages.
Can you please create ticket in our support platform and provide its ID. We will check the case on your site directly ASAP.
Kind regards
I found your ticket in our support platform and noticed that you installed the BuddyPress plugin, which adds social activity to your site.
Due to the misconfiguration of BuddyPress, you were not able to create or edit courses. I have set proper links for the plugin, and courses are now editable: http://joxi.ru/Y2Lgd8OueQGj9m
If you do not need social activity the plugin can be disabled.
Kind regards
A ticket had been created. Ticket ID: Z70120
We visited your site and were able to edit courses and pages.
https://www.loom.com/share/e93a77b5272f4bc6bacbf55c9fc36229
Let us know if we missed any important step.
Kind regards
I can’t create new course. after clicking adding new course it redirect me to memebers page instead add the course page
Hi,
Thank you for reaching out.
it happens when the Functional pages of MasterStudy LMS or Paid Membership Pro plugin are not set correctly.
Can you please set pages for MasterStudy LMS in Dashboard > MS LMS > LMS settings > LMS pages section?
Then set pages for the Paid Membership Pro plugin following the manual below:
https://www.paidmembershipspro.com/documentation/initial-plugin-setup/step-2-setting-pages/
Then, please resave permalink settings as Post name.
Kind regards
Hello,
When registering or logging in, the button enters an infinite loop after a certain period of time. There was no such problem when we installed the theme before. We started getting errors after the latest versions. There is no cache plugin on the server or WP. If you do not say it is a cache problem and you can solve the problem, I can renew my support license.
Hi,
Thank you for reaching out.
Unfortunately, the video link is currently unavailable. If the login process is not completed after providing credentials, could you please disable any installed GDPR plugins?
Kind regards
Hello, I solved the problem, the problem was that the browser itself kept cache. When I moved it to Cloudflare, the problem was solved.
and the real problem is the gdpr-compliance-cookie-consent plugin. When we activate it, it gives the same error.
Hello,
We have informed the GDPR plugin authors about the issue, and the update will be released shortly.
Kind regards
I am facing the same problem when i open a course it shows “There has been a critical error on this website. Learn more about troubleshooting WordPress.”
I have update to latest version and this errors are appearing.
When i debug it shows this (i removed in the text below my domain name) Fatal error: Uncaught TypeError: MasterStudy\Lms\Repositories\CoursePlayerRepository::get_main_data(): Argument #2 ($lesson_id) must be of type int, string given, called in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/stm-lms-templates/course-player.php on line 22 and defined in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system/includes/Repositories/CoursePlayerRepository.php:17 Stack trace: #0 /public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/stm-lms-templates/course-player.php(22): MasterStudy\Lms\Repositories\CoursePlayerRepository->get_main_data() #1 /public_html/wp-includes/template-loader.php(106): include(’/home2/e…’) #2 /public_html/wp-blog-header.php(19): require_once(’/home2/e…’) #3 /public_html/index.php(17): require(’/home2/e…’) #4 {main} thrown in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system/includes/Repositories/CoursePlayerRepository.php on line 17:
Deprecated: Return type of Google\Model::offsetExists($offset) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Model.php on line 256
Deprecated: Return type of Google\Model::offsetGet($offset) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Model.php on line 261
Deprecated: Return type of Google\Model::offsetSet($offset, $value) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Model.php on line 268
Deprecated: Return type of Google\Model::offsetUnset($offset) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Model.php on line 278
Deprecated: Return type of Google\Collection::current() should either be compatible with Iterator::current(): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Collection.php on line 22
Deprecated: Return type of Google\Collection::next() should either be compatible with Iterator::next(): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Collection.php on line 38
Deprecated: Return type of Google\Collection::key() should either be compatible with Iterator::key(): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Collection.php on line 30
Fatal error: Uncaught TypeError: MasterStudy\Lms\Repositories\CoursePlayerRepository::get_main_data(): Argument #2 ($lesson_id) must be of type int, string given, called in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/stm-lms-templates/course-player.php on line 22 and defined in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system/includes/Repositories/CoursePlayerRepository.php:17 Stack trace: #0 /public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/stm-lms-templates/course-player.php(22): MasterStudy\Lms\Repositories\CoursePlayerRepository->get_main_data() #1 /public_html/wp-includes/template-loader.php(106): include(’/home2/...’) #2 /public_html/wp-blog-header.php(19): require_once(’/home2/...’) #3 /public_html/index.php(17): require(’/home2…’) #4 {main} thrown in public_html/wp-content/plugins/masterstudy-lms-learning-management-system/includes/Repositories/CoursePlayerRepository.php on line 17
Hi,
Thank you for reaching out.
According to error logs it seems you are using PHP 8.2 or above on your server side. Please downgrade the PHP version to at least 8.0, ensuring compatibility with WordPress and the MasterStudy theme.
Support for PHP 8.2 and above is also underway and will be announced in one of the future updates as soon as completed.
Kind regards
Hi, i did downgrade to PHP 8.0 now it shows this errors with toolset then i removed the Toolset Plugins and now it is showing this error when i start learning a course lesson. Are the Toolset Plugins needed ? when i install your website in a new subdomain for comparing purpose between my current website and your new theme demo, i see that there is no Toolset plugin anymore. How can i fix the issue below ? I have try by reinstalling masterstudy pro plugin etc. but still same.
Fatal error: Uncaught TypeError: MasterStudy\Lms\Repositories\CoursePlayerRepository::get_main_data(): Argument #2 ($lesson_id) must be of type int, string given, called in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/stm-lms-templates/course-player.php on line 22 and defined in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system/includes/Repositories/CoursePlayerRepository.php:17 Stack trace: #0 /public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/stm-lms-templates/course-player.php(22): MasterStudy\Lms\Repositories\CoursePlayerRepository->get_main_data() #1 /public_html/wp-includes/template-loader.php(106): include(’/eac…’) #2 /public_html/wp-blog-header.php(19): require_once(’/eac…’) #3 /public_html/index.php(17): require(’/eac…’) #4 {main} thrown in /public_html/wp-content/plugins/masterstudy-lms-learning-management-system/includes/Repositories/CoursePlayerRepository.php on line 17 There has been a critical error on this website.
I turned now to php 7.4 and it is now opening with that
Hello,
The Toolset plugin is not included in theme package and not compatible with MasterStudy LMS.
The error you provided may occur if the Theme and MasterStudy LMS pro not updated to the latest version.
Can you please update them following manual below:
We hope it helps!
Kind regards
There are several errors in the lines of code of the master-study-lms-pro plugin:
Deprecated: The return type of Google\Model::offsetExists($offset) should be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the warning in /var/www/vhosts/dominio.com/www.dominio.com/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Model.php on line 256
Deprecated: The return type of Google\Model::offsetGet($offset) should be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the warning in /var/www/vhosts/dominio.com/www.dominio.com/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Model.php on line 261
Deprecated: The return type of Google\Model::offsetSet($offset, $value) must support ArrayAccess::offsetSet(mixed $offset, Mixed $value): void, or the #[\ attribute must be used ReturnTypeWillChange] to temporarily suppress the warning in /var/www/vhosts/dominio.com/www.dominio.com/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src /Model .php on line 268
Deprecated: The return type of Google\Model::offsetUnset($offset) should be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the warning in /wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Model.php on line 278
Deprecated: The return type of Google\Collection::current() must be compatible with Iterator::current(): mixed, or the #[\ReturnTypeWillChange] attribute must be used to temporarily suppress the warning in /var/www/ vhosts /dominio.com/www.dominio.com/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Collection.php on line 22
Deprecated: The return type of Google\Collection::next() must be compatible with Iterator::next(): void, or the #[\ReturnTypeWillChange] attribute must be used to temporarily suppress the warning in /var/www/ vhosts /dominio.com/www.dominio.com/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Collection.php on line 38
Deprecated: The return type of Google\Collection::key() must be compatible with Iterator::key(): mixed, or the #[\ReturnTypeWillChange] attribute must be used to temporarily suppress the warning in /var/www/ vhosts /dominio.com/www.dominio.com/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Collection.php on line 30
Deprecated: The return type of Google\Collection::valid() must be compatible with Iterator::valid(): bool, or the #[\ReturnTypeWillChange] attribute must be used to temporarily suppress the warning in /var/www/ vhosts /dominio.com/www.dominio.com/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Collection.php on line 43
Deprecated: The return type of Google\Collection::rewind() must be compatible with Iterator::rewind(): void, or the #[\ReturnTypeWillChange] attribute must be used to temporarily suppress the warning in /var/www/ vhosts /dominio.com/www.dominio.com/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Collection.php on line 14
Deprecated: The Google\Collection::count() return type must be compatible with Countable::count(): int, or the #[\ReturnTypeWillChange] attribute must be used to temporarily suppress the warning in /var/www/ vhosts /dominio.com/www.dominio.com/wp-content/plugins/masterstudy-lms-learning-management-system-pro/vendor/google/apiclient/src/Collection.php on line 49
Deprecated: Creating the dynamic property BP_Messages_Component::$table_name_notices is deprecated in /var/www/vhosts/dominio.com/www.dominio.com/wp-content/plugins/buddypress/bp-core/classes/class -bp-component .php on line 718
Hi,
Thank you for reaching out.
According to error logs it seems you are using PHP 8.2 or above on your server side. Please downgrade the PHP version to at least 8.0, ensuring compatibility with WordPress and the MasterStudy theme.
Support for PHP 8.2 and above is also underway and will be announced in one of the future updates as soon as completed.
Kind regards
The problem was fixed with the update, thanks
We are glad that issue resolved now.
After update latest version , students enrolled in the course cannot access the course. When they clicked course it’s showing purchase course again.
when I create new course and add student it’s work fine, but for old courses has this issue, it must fixed urgently!
Hi,
Thank you for reaching out.
The students may not access the course if they enrolled with membership plans and it was expired or canceled.
I will try to explain how membership plans work:
When membership plans are created and one-time purchases for the course are disabled, users can enroll in the course only through plans. These courses will be available to learn until their membership is active.
When the membership plan expires or is canceled by the student or Admin, the courses will not be accessible.
To gain access to these courses, users should review subscriptions for membership levels. If a time payment for the courses is not disabled users can purchase the course directly instead of renewing the membership level.
Please check the following:
- Student should navigate to their account > Membership and verify their membership is active.
- As admin please ensure that you did not make course members only and disabled one time purchase for them.
Kind regards
I tried with this steps, but still not worked, I already disabled one time purchase and I don’t install membership plugin
We have released an update for the MasterStudy LMS plugin. Could you please update it and inform us if it is helpful?
Kind regards
After update latest version , students enrolled in the course cannot access the course. When they clicked course it’s showing purchase course again.
Is there an easy way to rollback?
Hi,
Thank you for reaching out.
The students may not access the course if they enrolled with membership plans and it was expired or canceled.
I will try to explain how membership plans work:
When membership plans are created and one-time purchases for the course are disabled, users can enroll in the course only through plans. These courses will be available to learn until their membership is active.
When the membership plan expires or is canceled by the student or Admin, the courses will not be accessible.
To gain access to these courses, users should review subscriptions for membership levels. If a time payment for the courses is not disabled users can purchase the course directly instead of renewing the membership level.
Please check the following:
- Student should navigate to their account > Membership and verify their membership is active.
- As admin please ensure that you did not make course members only and disabled one time purchase for them.
Kind regards
The course its members only. But was working fine. It only stoped working after the update. And when I add a new student, still does not have access.
We have released an update for the MasterStudy LMS plugin. Could you please update it and inform us if it is helpful?
Kind regards
Thanks. I was sure you guys were working on an update.
Anyway, I would like you guys to change the type of response you give to users when clearly it is not our fault, that there is a problem. Making us paying users chase ghosts.
Your response should be in the lines of “Something went wrong on our side, we are working on fixing”
Not lecturing everyone about how subscriptions work or how we did something wrong with the settings etc…
You just copied and pasted the same answer to everyone, Do you really believe that more than 8 people totally unrelated had the same problem exactly on the same day in different parts of the world? Common, you are better than this.
Hello,
We received similar requests after fixing the Paid Membership Pro compatibility issue.
We had to provide similar answers because it fixed most of the cases and users confirmed it on our support platform.
By doing a further investigation with individual cases, it was detected a problem with manually enrolled students.
If we take your initial comment you wrote: “After update latest version , students enrolled in the course cannot access the course. When they clicked course it’s showing purchase course again.” It was difficult how the uiusers enrolled to the course, they purchased or enrolled with membership.
Fortunately, some users said, they enrolled users manually in the paid courses and the course was included in membership-only courses. This kind of information was helpful and we provided a fix as fast as possible.
While we appreciate user reports for fixing issues with our product, it would be better if they included more details. This saves time and helps recreate the case on our staging site.
We thank you for your understanding.
Kind regards
“Students already enrolled in a course cannot access it; a message appears saying ‘Membership is not active’.”
Hi,
Thank you for reaching out.
The students may not access the course if they enrolled with membership plans and it was expired or canceled.
I will try to explain how membership plans work:
When membership plans are created and one-time purchases for the course are disabled, users can enroll in the course only through plans. These courses will be available to learn until their membership is active.
When the membership plan expires or is canceled by the student or Admin, the courses will not be accessible.
To gain access to these courses, users should review subscriptions for membership levels. If a time payment for the courses is not disabled users can purchase the course directly instead of renewing the membership level.
Please check the following:
- Student should navigate to their account > Membership and verify their membership is active.
- As admin please ensure that you did not make course members only and disabled one time purchase for them.
Kind regards
After update latest version , students enrolled in the course cannot access the course. When they clicked course it’s showing purchase course again.
Hi,
Thank you for reaching out.
The students may not access the course if they enrolled with membership plans and it was expired or canceled.
I will try to explain how membership plans work:
When membership plans are created and one-time purchases for the course are disabled, users can enroll in the course only through plans. These courses will be available to learn until their membership is active.
When the membership plan expires or is canceled by the student or Admin, the courses will not be accessible.
To gain access to these courses, users should review subscriptions for membership levels. If a time payment for the courses is not disabled users can purchase the course directly instead of renewing the membership level.
Please check the following:
- Student should navigate to their account > Membership and verify their membership is active.
- As admin please ensure that you did not make course members only and disabled one time purchase for them.
Kind regards
I do not use the membership system. I just added the student to the course and it has 360 days. But the student cannot access registered courses. I have been using MasterStudy for a long time. Why do you think this has become a problem now?
We have released an update for the MasterStudy LMS plugin. Could you please update it and inform us if it is helpful?
Kind regards
After update latest version , students enrolled in the course cannot access the course. When they clicked course it’s showing purchase course again.
Hi,
Thank you for reaching out.
The students may not access the course if they enrolled with membership plans and it was expired or canceled.
I will try to explain how membership plans work:
When membership plans are created and one-time purchases for the course are disabled, users can enroll in the course only through plans. These courses will be available to learn until their membership is active.
When the membership plan expires or is canceled by the student or Admin, the courses will not be accessible.
To gain access to these courses, users should review subscriptions for membership levels. If a time payment for the courses is not disabled users can purchase the course directly instead of renewing the membership level.
Please check the following:
- Student should navigate to their account > Membership and verify their membership is active.
- As admin please ensure that you did not make course members only and disabled one time purchase for them.
Kind regards
I do not use the membership system. Also I am not using membership pro plugin. Now how I can fix?
We released an update for MasterStudy LMS plugin regarding this issue.
If you did not create membership levels, could you please disable the Paid Membership Pro plugin and let us know if it helps?
Kind regards
Hello, students enrolled in the course cannot access the course
Hi,
Thank you for reaching out.
The students may not access the course if they enrolled with membership plans and it was expired or canceled.
I will try to explain how membership plans work:
When membership plans are created and one-time purchases for the course are disabled, users can enroll in the course only through plans. These courses will be available to learn until their membership is active.
When the membership plan expires or is canceled by the student or Admin, the courses will not be accessible.
To gain access to these courses, users should review subscriptions for membership levels. If a time payment for the courses is not disabled users can purchase the course directly instead of renewing the membership level.
Please check the following:
- Student should navigate to their account > Membership and verify their membership is active.
- As admin please ensure that you did not make course members only and disabled one time purchase for them.
Kind regards
Today a message “Membership is not active” appeared in the paid courses and when I entered it did not let me enter the course even though it was assigned to me. I tried restoring a previous version that did not show that problem and it still shows the same problem. Attached screenshots with the problem. Can you help me please?
Hi Oliver,
Thank you for reaching out.
I will try to explain how membership plans work:
When membership plans are created and one-time purchases for the course are disabled, users can enroll in the course only through plans. These courses will be available to learn until their membership is active.
When the membership plan expires or is canceled by the student or Admin, the courses will not be accessible.
On your site, courses are accessible with Membership, but the plans of the users are expired: http://joxi.ru/52apGwlTZbdvnm
To gain access to these courses, users should review subscriptions for membership levels. If a time payment for the courses is not disabled users can purchase the course directly instead of renewing the membership level.
Kind regards
The number of students enrolled in my courses went crazy!!! This caused me a crisis with the client…. The course has 221 students, it shows 1030 students on the course page!!!
Help me!
Hello,
Thank you for reaching out!
Can you please disable and re-enable the MasterStudy LMS Pro plugin on your site?
Then, enroll the user in the course. If the problem persists, we need more details including theme, plugin versions, and server environment for further assistance.
Kind regards
I deactivated and reactivated it didn’t work. When the person registers on the course page, there are 5 subscribers, but when they start after registration, the course adds 1 The problem is with the course registration button.
MasterStudy version 4.8.42 MasterStudy LMS WordPress Plugin – for Online Courses and Education Version 3.3.2 MasterStudy LMS – Online Courses, eLearning PRO Version 4.4.1
Hello,
Can you please update the theme and plugins following manual below:
MasterStudy Theme v4.8.51
MasterStudy LMS Plugin v3.3.13
MasterStudy LMS Pro Plugin v4.4.9
Let us know if it helps!
Kind regards
Everything updated, problem not resolved!! This is desperate!! Now there are 6 subscribers when the user registers using the START button on the course page
Hello,
Can you Please fill out contact form on the link below and provide WordPress admin dashboard credentials.
https://themeforest.net/user/stylemixthemes
We will investigate the case on your site directly.
Kind regards
