9447 comments found.
Clarification Needed: Pre-Purchase Inquiry
hi,
Can you confirm if the theme is suitable for my case
Here’s a brief overview:
Admin Panel: I need the ability to approve listings and potentially prioritize certain offers in the listings.
Seller/Renter Tools: Users should be able to effortlessly upload, edit, and remove their properties from the website.
Property Seekers: Visitors should have access to advanced search options, categorized listings, and Google Maps integration for efficient property searches.
Regarding our business model, we’ll charge a commission upon successful property transactions, collected via local IBAN transfer from sellers/renters. Seekers won’t incur any fees. Could you clarify if this falls under the regular or extended license?
and by the way does it support Arabic and French languages ?and if i want to edit the translation a little bit is it okay?
Thanks.
Hi,
Thank you for reaching out.
Our theme doesn’t currently support commission-based transactions. However, it offers all other mentioned features for managing listings, property seekers, and multilingual support.
Let me know if you have any other questions.
Best regards
thanks, my question am i supposed to buy the regular license or the extended once if i have this commission-based transactions (commission-based transactions will be handled manually not throughout the website)
Hi,
The regular license permits usage on a single domain, while the extended license is suitable for customers who plan to use it across multiple domains.
Thanks & Regards
I would like to comment on the following Theme: this is a Theme with global users, the team should focus on improving the interface to make it beautiful such as: search bar, menu, blog page…, and reading speed. Page loads quickly, don’t focus too much on these analytics, it’s not important for users to visit the website. thank team InspiryThemes.
Hi,
Thanks for sharing your thoughts on our product.
We appreciate your feedback about improving the interface, including elements like the search bar, menu, blog page, and reading speed. We’ll take your suggestions into account and work on enhancing these aspects. Your input helps us better meet the needs of our users.
Best regards
“Property Views” is having an error
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
This is a theme error, not just happening on my website
Hi,
We are happy to resolve it for you, kindly get in touch with our support team.
Thanks & Regards
My account is no longer supported, but the problem is with the themes
Hello. No data is saved on the agent page. Update error. No suitable route was found for the URL and request method.
Hi,
Thank you for reaching out to us.
Sorry for the inconvenience this problem may have caused. Please install Classic Editor plugin by navigating to Dashboard → Plugins and click on Add New and then search for Classic Editor then install and activate it and then check if you are still experiencing the problem.
For any further assistance or questions, please create a support ticket using the link below and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
user registration email confirmation is not working, confirmation emails are not getting sent to the user after registration, they are not found i n the spams either. i checked from the backend and all those users can all be found in the backend. can you help to fix this as urgent as possible.
Hi,
Thanks for reaching out to us.
Sorry for the inconvenience this problem may have caused. We have to look into it thoroughly.
Please sign up at our support website and ask your question over there and we will assist you properly.
Best regards
i followed the link provided here to customize the listing card but after changing the font colors and background color to make the card a bit more visible and clearer , nothing seem to change at all. i was actually trying to change the grey background color to white and the font color to blue :RealHomes Documentation: https://realhomes.io/documentation/
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Hi, in the contact forms inside properties, can I add a custom field more? Thanks, Francisco
Hi,
Thanks for contacting us with your question.
You can substitute the standard contact form on the property details page with your custom form, crafted using the Contact Form 7 plugin.
Agent Contact Form:
https://realhomes.io/documentation/add-agent/#agent-contact-agency-details
For any further assistance or questions, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
Progress & Stats cant be disabled. Cleared the cache, enabled and disabled the option and still showing on agent page
Hi,
Thanks for reaching out to us.
Please consult the following guide to turn on or off the Progress & Stats for agents or agencies.
Agents:
https://realhomes.io/documentation/agents-listing-settings/#agents-statistics
Agencies:
https://realhomes.io/documentation/agencies-listing-settings/#agencies-statistics
For any further assistance or questions, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
Event after disabling it on the agent page or the agencies pages, it keep showing up. No cache, tested on another instance with the same result https://prnt.sc/V1Y67e7B4qHE
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
This a bug. When you disable the option the text still shows on the agent page. Still waiting on a fix
I’m using Weglot plugin for translate the site, but i need to change the default language to Arabic insted of english, but there is some strings writen by the default of the theme i can’t translate them, i need to change it from the original place, so how can i do that? please support me with this
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Can you answer me here? My support license is expired
Hi,
Your support license is valid, please get in touch with us so that we can look into it thoroughly.
Thanks & Regards
Hi, after the update it is not possible for me to view the Dashboard with the inclusion of the properties and related subscription packages within the user roles that were previously associated.
how can i fix this?
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
i have send an e mail
Hello, The sidebar menu on the Dashboard page on mobile view opend by default, how can i make it closed??
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
I would like to use your theme for property rental services, so I want to know if your theme has the features below.
1. Commissions – you can charge hosts with a commission on every successful reservation made on your platform
2. Paid Listings – you can charge hosts for listing their properties on your website
3. Listing Promotion – you can promote certain properties for an extra fee by making them featured.
4. Statistics: Provide hosts with daily, weekly, and monthly insights about unique visitors and the number of listing views.
Hello,
Thanks for your interest in our product.
1. Currently, the Commissions feature is not available in RealHomes.
2. We do offer a Paid Listing feature, where you can charge a fixed amount per listing or create multiple membership packages for your customers.
3. Absolutely, you have the option to mark any property as Featured. These Featured properties will then be displayed prominently at the top of search results and listing pages.
4. We provide Property Statistics, allowing users to view insights such as Daily, or Weekly, or Monthly unique visitor counts for each listing.
Please let me know if you have any other questions.
Best regards
The design has many mistakes, the most important of which is permanent links and communication with support is difficult
https://raselhekma.properties/%E2%80%ABproperty/seashore/I did all my best. (%E2%80%AB)
Hi,
Thanks for reaching out to us.
You can modify the slugs of the property post type, agent and agency, and custom taxonomies in Dashboard → Easy Real Estate → URL Slugs as guided here: https://realhomes.io/documentation/url-slugs-settings/
For any further assistance or questions, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
may i know whether it is possible to extend or customize the property listing grid card to add more items similar to the link below, i want the investment returns, estimated profits, ROI, Yields etc displayed together with other information. I also want to add another field called Investment Strategies/types which is searchable or filterable. https://pluxa-property.co.uk/property-deal/warrington-wa1-1-bed-pa1394/
Hi,
Thanks for reaching out to us.
Yes, you can add new custom fields using the New Field Builder feature of RealHomes. Please consult the following guide.
New Field Builder: https://realhomes.io/documentation/new-fields-builder/
Please let me know if you have any further questions or concerns.
Best regards
thank you very much, but specifically i was referring to adding more information like investment related property information like estimated profit, ROI, Yields etc similar to the image and link below: https://i.postimg.cc/YS5PQhD1/gridcard.webp
https://pluxa-property.co.uk/property-deal/warrington-wa1-1-bed-pa1394/Hi,
I understand your inquiry. While you can add fields such as ROI, Yields, Estimated profit, etc., to your property listings, it’s important to note that these will be static fields. This means you’ll need to manually calculate and input the values as they aren’t pre-defined in RealHomes.
Please let me know if you have any further questions or need assistance.
Thanks & Regards
am sorry if my question has not been clear enough. am not just referring to adding fields only but rather most importantly the ability to display these fields values specifically on the property listing grid card, example adding and displaying information like investment related property information like estimated profit, ROI, Yields etc on the grid card similar to the image and link below: https://i.postimg.cc/YS5PQhD1/gridcard.webp
https://pluxa-property.co.uk/property-deal/warrington-wa1-1-bed-pa1394/I have purchased the RH theme and have started setting up, but all the related plugins have been installed and activated except the Import Demo plugin which remains in activating mode forever, never getting activated. I created a support ticket, it was replied but when I checked my inspirytheme account later the ticket i created disappeared, and the Import Demo also not activated despite I sent my site backend login details.
Hi,
We are glad that you have made your purchase. Our support team will resolve the issue very shortly.
Thanks & Regards
Hi there! Would it be possible to add country code & flag in theme’s contact forms in phone field?
If yes, how can I do this?
Hi,
Thanks for reaching out.
It is a unique requirement, as by default, there is no option to add a country code & flag to each contact form. This feature is only available in the Contact Form Over Slider’s form.
For any further assistance or questions, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
Hello,
We have a problem with the photos in the property galleries, within the page of each property. When we open a photo, the option to advance to see the next or previous one does not appear. It is as if it were a viewer to view a single photo.
We also do not know if related to this, the icons that appear above the photos of the property listings, which indicate the number of photos and videos that that property has, when clicking on them do not open the popup with the gallery or the video .
The theme and plugins are updated to the latest version, we have done all kinds of tests but we do not see where the problem comes from.
Can help us?
Hi,
Thanks for reaching out to us.
Our customer support team is already handling your ticket. Please discuss any further concerns with them.
Best regards
with the latest update, Progress & Stats Property Location -Property Type Property has been activated on the agent pages
How can it be deactivated? in the dashboard only the graphs are deactivated but the Properties remain active thanks
Hi,
Thanks for reaching out to us.
Please consult the following guide to enable or disable the Progress & Stats for agents or agencies.
Agents:
https://realhomes.io/documentation/agents-listing-settings/#agents-statistics
Agencies:
https://realhomes.io/documentation/agencies-listing-settings/#agencies-statistics
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
Thanks for the reply
but when I hide Properties Stats on Detail Page
only the graph is deactivated
but these remain active
Property Location Property Type Property Status
Best regards
Hi,
If you are using a cache plugin, please clear the cache from the plugin settings and your browser. If the issue continues, kindly contact our support team so we can look into this site-specific problem.
Thanks & Regards
Dear Support,
unfortunately our whole site has been down for 5 days. We have already written to you. We have given you admin and agent access as requested, but unfortunately nothing has happened since then. Unfortunately, since the update, Agents are not able to upload properties!
We look forward to your help as soon as possible!
I have solved it!
Hi,
We are glad to know that you have figured it out.
Best regards
Hello, we encountered an issue while editing the property page with Yoast SEO. We want to fill in the Property Type, Property Locations, and Property Status data. For example; %property_status % in %property_locations %. How can we use these variables in SEO? Thank you.
Hi,
Thanks for reaching out to us.
This is more related to the Yoast SEO Plugin. Please consult the following Yoast guide to learn how to list custom taxonomies.
List of available snippet variables in Yoast SEO:
https://yoast.com/help/list-available-snippet-variables-yoast-seo/
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
Hi,
I download and install the demo but I don’t have any picture on the main page. I have that message : ”\\\”\\\” View Property \\\ ADD”.
Best regards
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Hi, When I’m trying to acces the support website, i have also this error : “Error establishing a database connection”.
So would it be possible to resolve my issue here ? I have two type of errors in the console. First : Error: <svg> attribute width: Expected length, ”\\\\\\\”24\\\\\\\””.
Second : Not allowed to load local resource: file:///%22https://di.realhomes.io/modern-elementor/wp-content/uploads/sites/5/2015/07/agent-3-210x210.jpg
Best regards
Hi,
Our support platform is up, it was down for some maintenance. Please create a ticket so that we can look into these concerns thoroughly.
Thanks & Regards
I still cannot fully access and use the support website. When i’m tring to create a ticket, i have this message now :
“A potentially unsafe operation has been detected in your request to this site Your access to this service has been limited. (HTTP response code 403)
If you think you have been blocked in error, contact the owner of this site for assistance.
Block Technical Data”
So once again, could it be possible to deal with my issue Here ?
Regards
Hi,
There is no issue with the support platform anymore. However, I will be happy to look into your concern, if you share the URL of your website in your next reply.
Thanks & Regards
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