Hi richdaddy2050,

thanks for your interest in our theme, if you are referring to our JNews Paywall feature to make premium posts, yes our paywall feature support woo commerce payment, PayPal and stripe

Thank you

Hi cnautoinsight,

thanks for reaching us, are you importing one of our demo? if so you can navigate to Dashboard > Pages > Find a page with label Front page and then you can edit the page with page editor Elementor or WP Bakery

Page with Front Page Label

using the page builder you can modify the layout of the home page

Edit the page with page builder

If you have any further questions or need further help, please create a support ticket using the link below

Click Here To Get Support

Thank you

Hi wonderdj,

could you please tell us which code that you are referring? if you are using a different demo, it may have a different HTML structure depending on the demo

Thank you

Ok thanks. Your review plugin can no longer intercept the rich snippet after the Google review update. If I deactivate yours and put in a new one, is there a way to import the review system?

sorry unfortunately at this point we don’t have option to export our review data to third party plugin, is there any warning did you get with our review scheme?

Thank you

Hi emadmedo,

thanks for reaching us, sorry unfortunately at this point we don’t have option, to make the off canvas menu look like the website you are referring to, we will add this to our feature request list but we can’t promise it will be implemented soon

Thank you

Hi dermane,

for the ads on the mobile header, you can add it from Dashboard > Appearance > Customize > JNews Advertisement > Header Ads > Below Header Advertisement

Thank you

Hi EnterKnow,

thanks for reaching us, sorry, unfortunately at this point we don’t have option to show all the subcategories on the main category page

Thank you

Hi Baboo2023,

to avoid misunderstanding, could you please give us more information about the QR Code that you mentioned? are you using a third-party app for this QR Code? please attach a screenshot or URL

Thank you

Go to Jnews: Social, Like & View > Social Bar, View & Like > Share Bar Social Icon > add QR Code. You´re chart.googleapis.com API that was deprecated.

Thanks for reporting the issue regarding the deprecated chart.googleapis.com API. We will conduct further checks and look into finding a suitable replacement for this API if possible.

Thank you

Hi iqbalujang,

terima kasih sudah menggunakan JNews, mohon maaf saat ini kami belum memiliki fitur utk iklan yang dapat bergeser, kami akan menambahkan ini ke feautre request list kami, tapi kami tidak dapat menjanjikan ini dapat diimplementasikan

Terima Kasih

terima kasih atas jawabannya, makasih juga udah dibuatkan di list fitur, semoga lancar aja ya bang

Hi revistaalternativa,

if you want to include only the posts that have tag, you can edit the post module that you are using > find Content Filter section > input the tags that you want to include on Include Tags > enable the included only option .

if you want to hide post from specific category, you can use our Exclude Category Filter, you can edit the post module that you are using > find Content Filter section > input the category that you want to exclude on Exclude Category .

JNews Post Filter

If you have any further questions or need further help, please create a support ticket using the link below.

Click Here To Get JNews Support

if your support license expires, please try to extend or renew your support license.

Extend Support License

Thank you

Thanks, I have another problem. My server is receiving spikes in server resource consumption, CPU and RAM, I asked them to analyze it. The main problem is the Jnews Count preview feature, which consumes a lot of server resources. Is there any way to fix this issue?

If I disable it in the Simgle Post option only, it will not consume the resource or continue running in the background.

Just disabling the plugin will stop counting posts?

If I disable it, is there another way to count the most viewed posts?

Hi marcinbiznesuk,

our paywall feature supports WooCommerce payments. As long as the WP SmartPay plugin integrates Paddle with WooCommerce, it will be compatible with our paywall system.

If you have any further questions or need further help, please create a support ticket using the link below

Click Here To Get JNews Support

Thank you

Hi gruponuvemgrafica,

Thanks for reaching us, sorry unfortunately at this point we don’t have feature to automatically fetch news from other websites, you may need to consider using third-party plugin for this

Thank you

Hi gruponuvemgrafica,

Thanks for reaching us, sorry unfortunately at this point we don’t have feature to automatically fetch news from other websites, you may need to consider using third-party plugin for this

Thank you

Hi byaslan50,

thanks for reaching us, to troubleshoot this issue, please ensure that the Referrer Policy set to strict-origin-when-cross-origin, please check the link below

JNews Theme Standard Requirement

if the referer policy on your site is not strict-origin-when-cross-origin you can change this setting from the Apache config or nginx config of your site, If your server is managed by a server administrator, you can contact your server administrator.

if the problem still persists, we may need to check the issue directly on your site, please attach your site login information to our support forum, you can share it privately there by checking set as private reply below the reply section

Click Here To Get JNews Support

Thank you

Hi revistaalternativa,

thanks for reaching us, our theme is compatible with PHP 7.4 – PHP 8.2, could you please give us more information about what you are referring as broke? is there any error on the PHP error log or the browser console?

please also try to troubleshot the problem by deactivating the plugins that not related to JNews for a while to see if there are any plugin conflict or not, please also try to clear cache of your website if you are using any plugin caching or CDN caching

If you have any further questions or need further help, please create a support ticket using the link below

Click Here To Get JNews Support

Thank you

Hi maheshkudale,

thanks for your interest to our theme, we recommend to check our JNews Frontend Submit Feature, this feature let users to manage posts from frontend, please check the demo on the link below

JNews Frontend Submit Demo

you also can check the documentation in the link below

JNews Frontend Submit Documentation

Thank you

Hi revistaalternativa,

Thanks for reaching us, if you are using one of our demo, or custom page as hompage and using our module in that page to make a post appear at the top of the module you need to use Include Post ID filter in our module

you can access the filter by, editing the page on Elementor or WP Bakery, edit the module where you want to set the top post > find Content Filter section > Include Post ID

please check the screenshot below

Include Post ID to make it appear at the top

If you have any further questions or need further help, please create a support ticket using the link below

Click Here To Get JNews Support

Thank you

Hi instyler,

to troubleshoot this problem, first please make sure the you are using correct key in Dashboard > Appearance > customize > JNews : Font Option > Google Fonts Developer API Key

if the key is correct, please try to disable some plugins that not related to JNews to check if there are any plugin conflict or not

please also try to resave the permalinks, go to Dashboard > settings > permalinks, and save the permalinks

if the problem still persist, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.

Click Here To Get JNews Support

if your support license expires, please try to extend or renew your support license.

Extend Support License

Thank you

Hi themeperch,

Thank you for reaching out with your concerns about the authorization permissions required to activate your theme license.

We understand your apprehension regarding the requested permissions. However, I would like to explain that the permissions listed are necessary for license validation, automatic updates, and support verification

Unfortunately, we are unable to reduce the scope of these permissions as they are integral to the operation and support of the theme

If you have any further questions or need additional assistance, please do not hesitate to contact us through our support forum.

Click Here To Get JNews Support

Thank you

Hi Chi47,

Thanks for reaching us, To add a table of contents, you can use our plugin Jnews – Split and enable the Table of Contents options, you can read more details in this documentation.

JNews Split Documentation

If you have any further questions or need further help, please create a support ticket using the link below

Click Here To Get JNews Support

Our support team would be happy to help you.

Thank you

Hi DAVISIONsurl,

thanks for reaching us, for the force normal load you can find it on the element options, you can open the page that you want to optimize on the Elementor or WP Bakery, and then edit the element > Content Setting > Use Normal Image Load

If you have any further questions or need further help, please create a support ticket using the link below, you can login to our support forum using the account that used to purchase JNews Theme

Click Here To Get JNews Support

Our support team would be happy to help you.

Thank you