4058 comments found.
Hello ! Please is there a default path to enable BREADCRUMBS for this theme . I hope you can answer without support on
Hi,
You can enable/disable it via Customize > General > General Settings > un-check or check on “Disable Breadcrumb”.
Next time, if you have any questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hi, For Pay Writer Plugin:
- 1- Is there an option to count visits from the same IP only once a day?
- 2- Is there an option not to count visits if the ad blocker is activated by the visitor?
Hi,
Thank you for your interest in our theme.
Unfortunately, at this moment the theme doesn’t support those features.
Best Regards,
PenciDesign
Hi, I was interested in the theme and I was looking at the Game Magazine 2 demo as this would suit me perfectly, but was wondering if the review part was included or is it a separate plug-in? Thanks in advance
Hi,
Thank you for your interest in our theme.
Yes, the price includes everything, and you don’t need to pay any extra costs to get it to work as shown in our demos.
Best Regards,
PenciDesign
Good morning! I have been deeply analyzing your theme, but it always presents errors. After analyzing a scaled project, I would like to know if you have any modules for selling news block puglins that can be integrated with another theme.
For example, one of the themes and systems that is 100% functional is the theme brisk, but they do not have news blocks.
I found WP Post Modules for NewsPaper and Magazine Layouts (Elementor Addon) v2.5.0, but WP post modules have some limitations.
Analyzing one of our projects, I realized that combining the resources needed to build something personalized for an exclusive and personalized news portal and adding other functionality, the brisk theme is good.
When are you actually going to launch a post module puglin with all the blocks you have?
Hi,
Thank you for loving our theme.
First, we’re continuously updating the theme regularly. If the theme has any bugs, we will fix them very soon. Currently, we haven’t received any bug reports from customers with the lastest update. All the issues reported were caused by customers’ settings and hosting configurations. So, you can go ahead and buy this theme. I’m confident it’s fast and doesn’t have the issues you’re concerned about.
As for the plugin you’re looking for, we don’t have any plans to sell a plugin like that, and we won’t be selling one in the future either.
Best Regards,
PenciDesign
hello, Is this theme compatible with blocks builders? like brick builder or brickdance or gutenburg? I don’t want to use elementor. Can I use any of these builders with Penci Blocks?
Hi,
Thank you for your interest in our theme.
This theme supports two page builders: Elementor and WPBakery Page Builder. The Penci Blocks can be used with both page builders, but the Cloud Blocks/Templates Library is only available for Elementor. We’ve optimized Elementor within this theme to ensure it works easily and runs fast. So, you can give it a try by using Elementor with our theme.
Best Regards,
PenciDesign
Please Tell Me When will be sale for Support? I want to order it, I Need to fix my Website (Soledad) Let me know please.
Hi,
Thank you for purchasing our theme.
At this moment, we don’t have any plans for a sale. Hope you can understand.
Best Regards,
PenciDesign
I’ve updated the theme and I’m having problems. My mobile menu no longer works. The featured slider doesn’t display
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
If i update the theme that effect my style on the site or the header builder ??
Hi,
No, the updates only add new features and fix bugs. They won’t affect your site style, header builder, or other settings.
Next time, if you have any questions, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
This theme only has a problem, the front post part doesn’t work, every time the BuddyPress puglin is activated, you can’t attach photos using the default Wordpress editor.
In addition to errors with Paywall. Not compatible with DaftPlug Instantify – PWA & Google AMP & Instant Articles AMP pugling, not compatible with multi-site wordpress
It is not shared with the ListingHub – WordPress Business Directory Listing Plugin pugling.
When will you release a bug-free update?
Hi,
Please use the Envato account you used to purchase the theme, and then create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Import Demo Fail
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Yes, I send my ticket already
When i try to share a post to my facebook page its not showing the featured image thumb and not the correct title of the site kindly assist asap
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
I installed Elementor Pro ‘cause I neet to switch the header on the category page. And this is not possibile with Elementor basic. But I found a bug with Soledad Theme. Soledad don’t integrate the menu correctly with elementor pro and make a fatal error on the website.
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Friends, good morning!
I’m having some problems with my website:
1 – Widgets do not load;
2 – When trying to reinstall the theme, I receive the message: No permission to access this page.
Can you help me?
Tks
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
I really appreciate your attention. I need to place a Banner in the Main Sidebar, but the widget won’t load!
Thanks!
Hi there,
I had a few questions about the functionality of your theme. My goal is to use the theme in combination with the Elementor builder to create the specific layouts I have in mind.
CREATING CUSTOM LAYOUTS WITH ELEMENTOR
Just confirming, is it possible to create a completely custom layout / grid with the Elementor builder plugin and then use your smart blocks within that grid in any combination?
CUSTOMISATION OF ELEMENTOR WIDGETS
I see in your video here a list of widgets that can be used within the Elementor builder, called [PenciDesign] Elements.
I’m trying to understand the extent to which these blocks are customisable.
For example, let’s say I wanted to create a large featured area at the top – will it allow me to configure a widget to be a single large post, or must all widgets be a combination of multiple posts in one of those pre-configured arrangements?
I want to make sure I can achieve the layout I want within the widgets you provide.
CONTROL OVER THE POSTS DISPLAYED AND THEIR ORDER
Will the [PenciDesign] Elements allow a totally custom selection of posts to be displayed in them: custom both in the selection and the ordering? (Ideally being able to select specific posts via the post ID).
For example, let’s say I’m using a Penci Featured Grid, can I have complete ad-hoc control over which posts are displayed for each item within the block as well as the ordering?
Or is it solely based on a category or tag and then ordered by a fixed set of properties like date published, most commented, etc.
FURTHER DOCUMENTATION OF PENCIDESIGN ELEMENTS AND CUSTOMISATION OPTIONS
I’ve read the documentation provided here, but it doesn’t provide a complete list of the PenciDesign Elements and their options.
I’m looking for more detail so that I can validate the theme will meet my requirements.
Do you have any documentation that provides more detail on each of the elements provided and the complete array of customisation options?
ELEMENTOR COMPATIBILITY
Are there any functions of your theme that require an Elementor Pro description, or can everything described be accomplished with the free version of Elementor in conjunction with a paid license for your theme?
Thanks.
Hi,
Thank you for your interest in our theme.
1/ Yes, you can create a completely custom layout/grid with the Elementor plugin in combination with our smart blocks.
2/ Yes, of course. Everything is fully customizable. You can import a block/template from our Cloud Blocks/Templates Library and edit it as you wish.
3/ Yes, you can pick any post, page, or custom post type to display.
4/ We have more than 50 custom widgets for Elementor to help you configure almost everything. Each widget has different purposes, options, and layouts. We haven’t listed all of them in the documentation, but I assure you that you can set up almost everything using our custom widgets.
5/ When using our theme, you don’t need to buy Elementor Pro. Using our theme with the free version of Elementor is sufficient. As mentioned before, our theme supports over 50 custom widgets for Elementor, enabling you to build almost anything.
Best Regards,
PenciDesign
Good afternoon, I want to install your “Theme” for a client and install additional plugins, please tell me whether the Content Egg plugin (for affiliate sites) will work with your “Theme”?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
I want to buy a new theme, so I ask you, will it work with the Content Egg plugin?
Hi
Yes,our theme is compatible with Content Egg plugin.
Best Regards,
PenciDesign
Hello, my domain got expired and i forgot to revoke the license from the domain, can you help me to revoke the license so i can use the theme on my new domain? it would be helpful. or can i do it by myself or how to contact you. Thanks and waiting for your reply
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
We have been having it for a week now. the search button in the header does not work anymore. When I click on it, nothing happens. It does only work on Chrome on Mac, but its not working on iPhone Chrome or Android Chrome. I also tried it on Safari and Firefox on Mac, but it did not work.
I have updated WordPress to the latest version, and all plugins are updated to date as well. I also updated the theme to the latest version.
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hi team,
Is it safe to upgade to wordpress 6.5.3?
Thank you.
Hi,
Yes, you can update WordPress to the latest version. Next time, you can check compatibility with the latest version of WordPress on the description page here. And If you have more questions, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best Regards,
PenciDesign
I see that your theme has a problem with high INP for mobile phones (https://www.debugbear.com/inp-debugger/pBG1Us-sd4t1x), can you fix it?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
We need to implement this theme on our already established site, which was created using Elementor and the Hello Theme as a child theme. We installed the Slodead theme and imported the demo. We imported only the style, not the content, but we are not seeing any effect on the site. How can we use the imported demo styles?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
