23226 comments found.
we need WP Bakery 7.7.1 , the version You uploaded on here: https://filetransfer.io/data-package/cyNUXXWp#link is 7.7, please add the latest one, thanks!
Hello, @kristofsx,
New version 7.7.1 was published yesterday but not uploaded to Envato market place yet: https://codecanyon.net/item/wpbakery-page-builder-for-wordpress/242431
That will be integrated in next version 7.1.8
Regards, P-THEMES.
Please join our Discord Lesson
allright, thanks for the info
You’re Most Welcome!!
Hello! I hope you are doing great.
I want to notify you a minor bug in one of your theme demo. I have installed this demo for my site ( https://www.portotheme.com/wordpress/porto/shop35-soft/ ) still in development and testing phase.
I want to turn off the currency and language. From theme settings when I turns off both currency and language and refresh the frontend, language disappears but currency menu still display there. I have also reset the section but still the currency appears on frontend top menu.
Kindly check it at your end.
Thanks and Regards Sunny
Hello, @sunnydharm,
Please navigate to Porto >> Template Builder >> Header and edit the Custom Header from there with page builder, you are using on your site: https://pasteboard.co/ptUXLCSQbnNj.png
After that please delete the switcher from there and publish it: https://pasteboard.co/YianbedTPWRf.png
It will solve your issue.
Regards, P-THEMES.
Please join our Discord Lesson
Hello! thanks for your reply.
I had already tried that what you mentioned above but it causes alignment issue. All the right side menu items including social network icons shifts to the left side, when we deletes currency switcher. So I will have to find some other way to adjust it.
But the question is why it is not switching off when I have switched it off in theme options.
Thanks and Regards Sunny
Hello, @sunnydharm,
Let me answer your question “The question is why it is not switching off when I have switched it off in theme options.”. Porto Theme provides “Customizer Header Builder” as well as “Templates Header Builder”. Once you use the Templates Header Builder, some of the header theme options do not work and are overridden by the options in the Templates Header Builder. I hope it clears up now.
Now regarding the alignment issue, you can align them by setting margin/padding options. See Image: https://ibb.co/m5Xhtn1
Regards, P-THEMES.
Please join our Discord Lesson
Hello! Thanks for the reply. I have adjusted the alignment by making some settings change. I have used this setting to adjust the alignment (https://prnt.sc/rtHdWILqlBfl )
Thanks and Regards Sunny
Hello, @sunnydharm,
Sound’s Great!! that the alignment option helped you in resolving your issue. Feel free to write back to us anytime, we are always here to help you.
Regards, P-THEMES.
Please join our Discord Lesson
Hello, how are you? How can I update the plugin WP Bakery? it’s very outdated and you cannot update it in the “Plugins” section. Thanks in advance.
Hello, @leonardopid,
Please download the very latest version of the WP Bakery plugin from this link: https://filetransfer.io/data-package/cyNUXXWp#link
However, you can always get the latest version of the plugin with the theme update.
Regards, P-THEMES.
Please join our Discord Lesson
Thanks a lot!
You’re Most Welcome!!
After god knows how many years I haven’t used Porto, I’ve decided to try it.
Downloaded the latest version php 8.3, all min requirements met, but cannot install:
Installing Plugin: Porto Functionality
Downloading installation package from https://sw-themes.com/activation/porto_wp/download/plugins.php?code=42939d77-bd9b-45f8-858d-3b3016387d66&plugin=porto-functionality…
Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Plugin not activated. A higher version of Porto Functionality is needed for this theme. Please update the plugin.
Hello, @guyzamir,
Please go to Porto >> Theme License and unregister the theme. Then, re-register it using the same purchase code. After that, update the theme from Appearance >> Themes, followed by updating the plugins from Appearance >> Install Plugins. This should resolve the issue. If not, please contact us through our support system with your site’s WP Admin Login details, and we will assist you further.
Regards, P-THEMES.
Please join our Discord Lesson
Thank, but additional plugins are failing to install.
Hello, @guyzamir,
Have you tried to Install the plugins one by one? If not then please try again one by one, else please contact us via our support system with your site’s WP Admin Login details, and we will assist you further.
Regards, P-THEMES.
Please join our Discord Lesson
Hi there. I need to reset my theme installations, but i don´t have access to your old forum to do that. Can you help me with that?
Hello, @darkslayert,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
Regards, P-THEMES.
Please join our Discord Lesson
Thank you
You’re welcome
Hi, I have just restored my site after a few years. Is there a way to learn that which demo I have installed ? And if I import another demo, is there a way to turn back the previous one without any loss ? Thanks
Hello, @fatihaker,
Our records shows that you installed “corporate13” demo on 2020-03-04, and unfortunately there is no such possible option to revert it back, we suggest you to start from the scratch on a very fresh new WordPress.
Please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Regards, P-THEMES.
Please join our Discord Lesson
Thanks for your reply. I ll follow your advice.
I have imported the demo but there is two thing I wanna ask.
Please check out the screenshot which contains explainations => https://ibb.co/09dkfj4Thanks
Also I have a conflict issue with WpDataTables plugin. Everything works fine at backend but frontend. Tables’ “Add” and “Edit” buttons (which are insert and edit values to db) popups are not working. (I guess ajax). Issue solves when I use one of the default wp themes.
Hello, @fatihaker,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
Regards, P-THEMES.
Please join our Discord Lesson
Hello, how do I add “Sign Up” and “Log In” links in the Top Menu that only guests will see? Currently there is only a “Log out” link.
Hello, @imdelibas,
First, to edit the menu, go to the WP Dashboard and navigate to Appearance >> Menus. Select the top Navigation menu. From there, edit the “Login” item and rename it to Login/Register/Sign In/Sign Up, or customize it according to your needs. If these options do not exist, you can create them by adding new menu items. Refer to this image for guidance: https://ibb.co/7VGgWmG
Next, edit the header using Elementor. Navigate to the menu element in the top menu section: https://ibb.co/DLxFzZD
Here, you can adjust the menu items to suit your requirements.
Then, ensure you have enabled settings to allow customers to create accounts. To do this, go to WP Dashboard >> WooCommerce >> Settings >> Accounts, and enable the option “Allow customers to create an account on the account page.” Save your settings.
After completing these steps, the “Sign Up” and “Log In” links will appear in the top menu for guests. Once a user registers, the menu will display a “Logout” option until they log out.
Regards, P-THEMES.
Please join our Discord Lesson
Hello there,
sir whenever I try to set a slider image, it automatically inserts into the header section. also shop page, single product page every page top part are insert in header section and there no option in elementor to disable it.
i also use these CSS code :
.page-image.single { display: none !important; }
which i past in Porto >> Theme Options >> Skin >> Custom CSS section but it don’t work. can you please help me with that.
Hello, @krupalisavaani,
Could you please contact us via our support system with your site WP Admin URL and Credentials along with the small video clip of your issue so that our experts can look into it for you on your site and help you out?
Regards, P-THEMES.
Please join our Discord Lesson
It doesn’t show product attributes on page archive even though I have it enabled.
How do I display the product colors on the product archive page?
https://webviz.eu/atribut.jpg
Regards
Hello, @WebViz1,
Please follow these steps to resolve your issue:
1. Go to Porto > Template Builder > Post Type. 2. Edit the specific layout from there: https://postimg.cc/Q9fsstDH
3. Use the Woo Link element and select the option to show image/color swatches, as shown in this screenshot: https://postimg.cc/nCs2yPWW
It will solve your issue.
Regards, P-THEMES.
Please join our Discord Lesson
Thank you very much.
You posted the editing tutorial in Elementor, can you post for WPBakery Page Builder?
Best regards
Hello, @WebViz1,
The post type can only be edited with the Gutenberg page builder. This is the default functionality.
Whether you use WP Bakery or Elementor page builder for your site, you should have to follow the same procedure.
Regards, P-THEMES.
Please join our Discord Lesson
I’m sorry, I didn’t recognize it. I just don’t use Gutenberg, I don’t like it
It deactivated the Classic Editor and I did it.
It’s good.
I just couldn’t center the color attributes.
If it was possible to center the color attributes and reduce the size so that it does not do this in the basic version of the plugin, it would be good.
https://webviz.eu/atribut-2.jpg
Regards
Hello, @WebViz1,
Have you tried the options shown in this image: https://pasteboard.co/4Y4ouO4rMZzx.png?
If not, please give them a try. If you have already tried them and are still experiencing issues, please contact us through our support system. Provide your site’s WP Admin URL, credentials, and the URL of the page with the problem. Our experts will investigate and assist you.
Regards, P-THEMES.
Please join our Discord Lesson
Hi,
Getting this warning for a few days: Warning: Undefined array key 1 in /home/site/public_html/site/wp-content/plugins/js_composer/include/classes/shortcodes/vc-custom-heading.php on line 138
Warning: Undefined array key 1 in /home/site/public_html/site/wp-content/plugins/js_composer/include/classes/shortcodes/vc-custom-heading.php on line 139
Solution please!
Hello, @iamuser_2007,
This warning pertains to the WP Bakery Page Builder.
1. Ensure that you are using the latest versions of your Theme and Plugins.
2. Confirm that you are not using two-page builder plugins simultaneously. If you are, disable one of them.
3. Try updating your PHP version to 8.2.
If the issue persists, please contact us through our support system with your site’s WP Admin URL and credentials, so we can investigate and assist you further.
Regards, P-THEMES.
Please join our Discord Lesson
Hello
I have a problem with the installation of the Porto Transport demo.
I have downloaded and installed the porto theme and porto transport demo correctly. However, the site does not display correctly. Broken pages, images display strangely.
Looks like some scripts aren’t executed well. How to do ? I will send you screenshots by email..
THANKS.
Hello, @CELINCO,
Please share a screenshot of the issue along with your site URL so I can investigate and assist you further.
Alternatively, you can follow the instructions in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/faq/site-distort-because-of-mixed-content-ssl-certificate-issue/
Regards, P-THEMES.
Please join our Discord Lesson
Hey, after importing the section “Sign up contact” from Studio, there are some default placeholders, but I I can’t control it at all. In the settings of this section, I can set “Contact form 7”, but below, where – I believe- I should be able to select specific contact form to fetch fields from, it shows me “The results could not be loaded”. Is this a known issue?
Hello, @hellommatuszak,
The form you imported contains a dummy contact form that needs to be replaced with your own. Please refer to these screenshots for guidance:: https://pasteboard.co/o9ziES3Od4Ev.png it should work for you: https://pasteboard.co/3s2clh8XjFEO.png
As shown in the screenshots, the form fetches correctly on my test site, indicating the issue is specific to your site. Ensure you are using the latest versions of the theme and plugins and check for conflicts with third-party plugins. If the issue persists, please contact us through our support system with your site’s WP Admin login details so we can assist you directly.
Regards, P-THEMES.
Please join our Discord Lesson
I seem to be having an issue with the Porto Post Grid. I am using this as a member slider. I have a specific category selected and everything displays as expected.
One thing though – no matter what ORDER I select, the order of the members never changes. Please advise.
Hello, @SQLGuru,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
Regards, P-THEMES.
Please join our Discord Lesson
During one of the recent updates to Porto – the front end of the site now seems to show a dashed box section at the top with the wording “Build with Header Builder”. How can I hide this? It seems to be on top of the menu, but when you click it, the menu link works instead of this link – but I am not trying to fix the link issue… I simply want to hide this box as it is making everything looked pushed down.
I have taken a look at the code and can see this is what the section looks like (and appears just below the header tags):
<div class="porto-tooltip-wrap empty-tooltip header-tooltip">
<div class="tooltip-inner">
<a href="https://*****.com/wp-admin/edit.php?post_type=porto_builder&porto_builder_type=header" target="_blank">
<i class="fas fa-plus-circle me-1" />Build with Header Builder </a>
</div>
</div>
I know this can be hidden with CSS – but I was thinking there must be a better way.
Hello, @SQLGuru,
You should turn it OFF from Porto >> Theme Options >> General and turn OFF the option: “Hide “Build with Template Builder” button”, please refer to this screenshot: https://postimg.cc/k6WrQjNK
Regards, P-THEMES.
Please join our Discord Lesson
If I am using Porto with Elementor is it best to add universal styles in Porto or on Elementor settings.
Is it best to set the fonts in Elementor or in Porto settings.
I see this message in Elementor settings “In order for Theme Style to affect all relevant Elementor elements, please disable Default Colors and Fonts from the Settings Page.”
Hello, @HaiWebmaster,
When using Porto with Elementor, you can choose where to set your universal styles and fonts depending on your workflow preferences and the extent of customization you need. Here are some considerations to help you decide:
Universal Styles: Centralized controlElementor Settings: Detailed controlDisabling Default Colors and Fonts in Elementor:
The message “In order for Theme Style to affect all relevant Elementor elements, please disable Default Colors and Fonts from the Settings Page” suggests that to maintain consistency, you should:
Disable Default Colors and Fonts in Elementor:
Navigate to Elementor settings.
Disable "Default Colors" and "Default Fonts."Regards, P-THEMES.
Please join our Discord Lesson
What if I want to disable the Theme font and Theme colour settings in Porto Theme Options and only use Elementor Global Fonts and Global colours etc.
Hello, @HaiWebmaster,
A potential solution is to individually set the color for each element using their specific settings, which will override the theme colors. However, you cannot completely remove the theme color styling globally without customization.
Regards, P-THEMES.
Please join our Discord Lesson
Hello there, sir whenever I try to set a slider image, it automatically inserts it into the header section. and there no option in elementor to disable it. i also use these code :
.page-image.single { display: none !important; }
which i past in Porto >> Theme Options >> Skin >> Custom CSS section but it don’t work. can you please help me with that.
Hello, @abhizalavadiya13,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Regards, P-THEMES.
Please join our Discord Lesson
Hi Porto,
What has happened to the template builder. Is there a way to use the old header options? Do you have a better or more up to date tutorial for the new template builder. The docs refer to the old version which has the 9 boxes for placement. Now I do not understand how this new builder works,
Thanks Robert.
Hello, @badd,
In order to understand the new header builder functionality of the theme, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/header-builder-using-page-builders/
And please watch the video tutorials here: https://www.youtube.com/channel/UC_5NIGyUDBzYpWXQlIkuf8A
Regards, P-THEMES.
Please join our Discord Lesson
Hi Porto,
Yes I read everything you have. While playing to figure it out. I got an error creating a new block. https://yerrex.com/porto-template-builder.jpg
Hello, @badd,
It appears that the warning is isolated to the debug mode. Kindly disable debug mode on your website. If the issue persists, please make your website live and provide us with your WordPress Admin URL and credentials through our support system. This will allow us to investigate and assist you further.
Regards, P-THEMES.
Please join our Discord Lesson
Hi Porto,
Local production. Using demo shop 29. Template builder will not allow the creation of new footers. When adding a new footer to footer builder, when saved the new footer is not in the footer list but in the main template list.
The new footer will not allow you to set display conditions. A flashing exclamation point is placed on the far right of the “Build Condition” title under WPBakery Page Builder header. Any ideas? .
Sorry Made a mistake. I am working with new shop theme #48. Not #29. Template builder does not work. cant edit display conditions.
Hello, @badd,
We have tested the demo on our test site, and it works perfectly. To investigate the issue on your site, we kindly ask you to clone your site as a test site. Please contact us through our support system and provide the WP Admin URL and credentials for your test site so we can examine the issue and assist you further.
Regards, P-THEMES.
Please join our Discord Lesson
Hello, can you reset my theme license, I discontinued the old website, I need to put the license on a new website.
Hello, @Kremerhandelsonderneming,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
Regards, P-THEMES.
Please join our Discord Lesson
Benn trying all day to remove these from the shop can’t find them anywhere https://ibb.co/RzSHJRB Help
Hello, @jimjohnstone92,
Please read and follow the instructions written in our theme documentation here: https://www.portotheme.com/forums/topic/how-to-remove-or-edit-the-shop-page-filter-tags/
Regards, P-THEMES.
Please join our Discord Lesson
Hi, after update porto to 7.1.6 parent Menu position disapears on hover
Hello, @kuchniewfm,
Could you please share the URL of the page having issue, along with the screenshot of the issue so that I can check and assist you accordingly.
Regards, P-THEMES.
Please join our Discord Lesson
i fixed . Update removed Hover link color of menu
Great, thanks for the update! I’ll check it out.
