19042 comments found.
I am getting error
Error 403: Please check your code, server configuration or contact your hosting provider. An error occurred. Please refresh the BeBuilder
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
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Best regards,
Muffin Group team
Since the 27.5 update, the builder no longer loads. It is loading and nothing happens.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
i signup today after buying ther betheme but still i dont get any confirmation email and just bcz of that am unable to create a support ticket how can i resolve this please guide me
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello!
I made a change in my domain name and I am updating the URLs of my website, I already used the tool: Better Search Replace, I also want to use Mfn CB Migrate Tool but the link that you have available https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ does not allow me to download it.
Has this method or tool changed?
Thank you for your attention.
Hi,
the link works fine. If you somehow can’t download it, please try to download plugin from https://forum.muffingroup.com/betheme/discussion/12/muffin-content-builder-migrate-tool-3-0-change-builder-paths-for-images-etc-while-site-migration
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I extended my support license; however, the license key associated with my purchase is not verified on the support site. The document link hasn’t been updated since my purchase. Please help with this issue so that I can access support for my website theme.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi. Can I install two demos of the theme? Because I would need the Home page to have a video. For example https://themes.muffingroup.com/be/video3/ Thanks
Hi,
you can install as many demos you like but please remember that each demo has its own settings so these would be overwritten globally by the demo you actually import.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
hi, is it posible to import the page that have all the demo in miniature? so a potential client can see all the options available?
Hi,
you can’t import this page but you can embed it as iframe using the following link https://muffingroup.com/betheme/prebuilt-websites/?iframe
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
How come can I submit a ticket? Directly to support team. Not a public discussion on Beforum?!
Hi,
you can use contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi hello, I have a question, we always works with WP-bakery page builder. When I looked in your Compatible With the builder (wp-bakery) is a optie I see. but when I looked in your demos you only can choose BeBuilder or Elementor. I really liked these theme, the many opties and vibes and want to buy it. of is that working properly with wp-bakery like the other builders.
Hi,
Betheme is compatible with WPBakery but we don’t use it for demos because it’s clunky and heavy plugin. Demos are built with elementor and the BeBuilder.
However, we strongly encourage you to use the BeBuilder instead. This builder was 100% built in-house and is way lighter, faster and definitely more stable than any other website builder on the market. Moreover, it has a lot of great features that others doesn’t have. The BeBuilder is based on flexbox what gives you seriously infinite possibilities of designing. Lots of our customers already switched from most popular page builders and they enjoy the BeBuilder even more. We are pretty sure you’re gonna love it too.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi ! can we retrieve the author of the last modifications on a page ? thank you in advance for your help !
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, can this be added to a fully functioning wordpress website without losing any of the existing data?
Hey,
it depends on the builder you actually use. If you use elementor, then you should be fine except elements (items) that comes with theme you actually use. The items that comes with the theme won’t work with other theme after switching to a new one as each theme has own elements, creatures, etc.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello,
Couple of questions before I purchase your theme:
1. Can I fully import one of the demos including photos and texts?
2. How can I use the same theme on two different websites? (different domains and different designs)
Thanks
Hi,
1) Yes, you can fully import demos including photos and texts.
2) According to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on the Envato marketplace.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thanks, I made a purchase. I have been updating the new site but it seems the home page of the mobile version isn’t updating. There isn’t any cache active. I can’t upload any photos here but you can see the home page version and mobile version are different – this is the website https://epsilongs.co.uk/
In such case, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
Hello, message sent. please check.
Thanks!
hi sorry but I’m desperate! I have to build a website no later than Saturday June 22nd!! I have already purchased a license from you for a website in the past and another license yesterday 
. now the problem is on the license purchased yesterday. I installed wp on a preload domain (it’s a domain similar to a staging as I have to finish it here first and then once it’s ready put it online on the definitive domain. the problem is that it doesn’t upload the demo information to me. I need the entire demo cottage and it only loads slider revolution and little else. please, how can I contact you? I urgently need the demo to be 100% loaded so I can only work on the contents tomorrow! I’m Italian. Greetings and thank you very much. I made registrations under the name Matty81 and I entered my purchase code. Unfortunately, I have very few hours. The demo that needs to be uploaded is the same as I see it . https://themes.muffingroup.com/be/cottage3/
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
HI! I sent you a message via the link a little while ago (about an hour ago I think). Try to see if it reached you. A thousand thanks!! I look forward to hearing from you. thank you so much from all my heart!!
Thanks!
HI! I only received a response email yesterday where you asked me for the ftp credentials but then nothing 
. Maybe it arrived in spam? Try checking ok? Sorry if I insist but it’s very urgent and it doesn’t work for me . Thanks with all your Heart
There is really no need to inform us about each message in comments. We have replied on your message this morning where we explained the real problem with your server so please check your inbox. Thanks for understanding!
Thank you with all my heart!! now I’ll immediately call the web provider and explain this thing about this library to him! I hope they can fix it and install it. thank you very much!!! Thank you with all my heart!!! you were very kind and very fast
You’re welcome.
Hello, I need to delete the licence from an old website that doesnt exist any more and register it in a new one, I tried your page but it won’t work
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, when I buy this single item: can I install it and use it for several and different web sites? thank you.
Hey,
according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on the Envato marketplace.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Newest Version is freezing when in the Theme Options, keeps getting stuck?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
It’s all versions, once I’m in the theme editor it freezes, I’ll wait 5-7 seconds.
Did you sent private message we have asked for above?
Hi! I find it very hard to understand even with documentation, how to build a proper product page. When building a template I have access to woocommerce elements ( add to cart, product price, etc ) but not when I modify product page… Also when using template, it seems impossible to use [title] , meaning every product with the template has the same title..
Please explain or provide documentation Already sent you an email via your contact form
Hi,
if you already sent private message, our support team will respond soon with all necessary details
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, can I please get the latest version of slider revolution ?
Hi,
since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
For more details about the update of plugins bundled into theme, please visit https://support.muffingroup.com/faq/how-to-update-plugins-bundled-into-betheme/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Question before purchase. Can a custom tab be added to the product page along with the description, info and reviews? Can the ability to insert an ad box between the product list be added without breaking their grid?
Are you planning a cake and pastry shop demo soon?
Great theme and builder!
Hi,
these tabs are reserved for WooCommerce only and you can’t add additional custom tabs unfortunately.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Custom tab in product page is already available with other themes, so kindly review this feature, will be great. You can see a Woo example here – https://ibb.co/jRrp1xw
Thanks for suggestion.
I updated one of my sites with Betheme version 27.4.5 but I cannot update WPBakery Page Builder latest version which is 7.7. As a bundle plugin I’m trying from Betheme/Plugins. Why is this happening?
Hi,
the most recent version of WPBakery plugin available for codecanyon is 7.6
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Best regards,
Muffin Group te
