26870 comments found.
Hi! A couple updates ago Sticky Sidebars stoped working on my site ( zgoba.ru ). It can be fixed?
Hi,
There was an issue with it in a previous update, but it should work fine now with the latest theme version. I see however that its not working correctly for posts on your website. We will take a closer look at this issue, directly on your website. Please send us an email at contact@tagdiv.com and provide admin login for the website, we will check as soon as possible.
Regards, Simion C.
Hello,
I want him to set a password on the basis of user registration in the mobile menu. However, it says that after registration, a password determination email will be sent to your email address. How can I solve this problem?
Hi,
By default, WordPress only requires the user to set up the username and email when registering to the site. Then a email will be sent for setting the password. You could use the theme menu login from the optin plugin, instead of the default login/register. You could place it somewhere in the mobile menu for example https://prnt.sc/z1JEOJnSnJzL This element will allow users to set a password when registering https://prnt.sc/nlfHlmc3hdep Let us know if you need help with it, I suggest using the support forum or to send us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Can you please tell me how I can display a custom taxonomy LIST. Tried everything, can’t figure it out. For example I created a custom taxonomy in ACF to categorize my custom posts. The taxonomy name is “Categories” for example, Funny (and that category has custom posts). I would like to display a list of those categories Funny, etc (NOT post types). I’ve tired using ‘tdtax_categories’ for Post Type in Flex Block, but nothing is working…
The reason for this is, I want to use a module to customize how the category list looks.
Thank you
Hi,
Maybe it is possible, but first we will need to know what exactly you would like to do. Please send us an email at contact@tagdiv.com and provide a link to the website, and an example. If its possible to do, we will help, let us know.
Regards, Simion C.
Contacted. Thank you
Hello. I want to put a box with a title and that can be clicked to access a link. What options? I don’t see anywhere that you can put a link.
Hi,
You could use a button, it has the option to set a title text and a link https://prnt.sc/E8U_nHuSdQHE And if you don’t want it to look like a button, you could use the text style https://prnt.sc/GCcGWTj93Bv6 There are other ways as well, but a button should be fine. Please try it. Let us know if you have more questions, I suggest using the support forum or to send us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Hi TagDiv, Good Morning
Just for curiosity, when we will see the NEWPAPER version 13…? any tentative date, month or year?
Regards Johnson
Hi,
I can’t say at this time unfortunately. It will probably be released sometime this year most likely, until then there will be more smaller updates.
Regards, Simion C.
Hello admin, how can I add a custom shortcode for YouTube Feeds by Smash Balloon YouTube Team
The shortcode does not work with HTML or Text shortcodes.
Please, how can I add custom shortcodes?
Hi,
In the composer shortcodes can be entered in the column text element https://prnt.sc/UaBdJK0jZ6La They should work fine from there, assuming the shortcode is correct. In case there is a problem we could take a look, I suggest to send us an email at contact@tagdiv.com and provide a link to the website, admin login, and details about the issue.
Regards, Simion C.
Hello tagDiv team,
I added a background image (background overlay) to a page using Elementor. The change appears on the pc but does not show up on the mobile. How can I make the changes sync on both the pc and mobile.
Hi,
I can’t say why that happens unfortunately. Elementor isn’t provided with the theme, so we can’t help with issues related to it. But we could take a look and try to help. I suggest to send us an email at contact@tagdiv.com and provide a link to the respective page so we can inspect it.
Regards, Simion C.
Hi Tagdiv,
Good Morning,
In my website, HTML part like text, load quickly but image taking time to load approx. 4-6 seconds, is there any solution to load hero section image quickly and after that next section on scroll and next section on scroll.
Hi,
I replied via email, please check as well and let me know.
Regards, Simion C.
Hi there, I can’t use Edit with Tagniv Composer to add any elements right now; every element is unclickable. Do you know what might be causing this?
Hi,
Could be a plugin conflict. The first thing to test is to check if the issue is fixed by deactivating all non-theme plugins. Also maybe remove any theme modifications if you made any. But in case the problem remains, something else must be causing it. We can take a look as well, please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check as soon as possible.
Regards, Simion C.
Hi there! After updating from 12.4 to 12.6, the sidebar on the internal pages has disappeared. Can I get support?
Hi,
If maybe you were using a widget sidebar, sometimes after updating the widgets may get moved to the inactive widgets section. Please check there https://prnt.sc/dBn-_tfYXrTQ The widgets may need to be moved back into the sidebars, from the inactive widgets. But in case the problem is different, we will take a closer look. I suggest to send us an email at contact@tagdiv.com and provide a link to the website and admin login, we will check the issue as soon as possible.
Regards, Simion C.
Media uploads saving 24-28 file sizes per single image uploaded. Server space going fast. One 500k image upload turns into 8.6mb in files. We’re up to 13gb of space being used from this.
Hello,
What can be done in this situation is to check the modules blocks from your website and try to use only a few of them, the rest should be disable in the theme panel > block settings > thumbs on modules – https://i.imgur.com/hXR4AFF.png Also, there are plugin that can regenerate the thumbs and remove old thumbs that are no longer use, or plugins that optimize the images and can even remove the original image to free space.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you!
Calin N.
Hello there, my dear team. Is there a new design already prepared for future updates? Thanks
Hi there,
You can explore our current theme demos live at this link: – https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=pro
Regarding the new demos coming in the next update, we don’t have any details to share just yet, but stay tuned!
Thank you for your understanding!
Best regards, Calin
Hello Dear Tagdiv team, your theme is the best so far, but i encountered some problems. I want to insert the HTML code onto my website to embed a signup form for my Substack publication, i copied HTML code from my Substack but I don’t know where to insert the HTML code with TagDiv Composer. 2. I can’t add any elements into empty column with TagDiv composer. I did’t it before but I don’t why I can’t now, elements are unclickable now
Hello,
Thank you for your complements. You can set the HTML code using the tagDiv Composer and the RAW HTML element – https://i.imgur.com/UscL6Dh.png or column text / text with title where the code can be set in text zone – https://imgur.com/DSSni9j
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
I hope this will help you! Regards, Calin
Dear Developer
I hope this message finds you well. I am writing to suggest some new features that could enhance your website themes, particularly focusing on supporting the Devanagari number system and other multilingual capabilities. These features will make your themes more inclusive and appealing to a broader audience.
1. Support for Devanagari Number System Adding support for the Devanagari number system will cater to users who use languages such as Hindi, Marathi, Nepali, and others that use Devanagari script. Here’s what you can do:
Number Formatting Options: Provide an option in the theme settings to switch between Arabic numerals (0-9) and Devanagari numerals (०-९).
Localized Date and Time: Ensure that dates and times can be displayed using Devanagari numerals. This can be particularly useful for blogs, event pages, and any content that uses dates.
Custom Input Fields: Enable form fields to accept and display Devanagari numerals for inputs such as phone numbers, quantities, etc.
Font Support: Ensure that the fonts used in your themes support Devanagari numerals without any rendering issues.
Hello,
I have added this request to our list for better support for Devanagari Number. Thanks for the suggestion
Currently the Devanagari can be used, but when you add the numbers those should be set as symbols for example instead of 4 – “४” because those are not automatically converted – https://i.imgur.com/tx0rxxa.png
Thank you! Calin
HOW CAN I UPLOAD MY LOGO ON LIBERTY CASE THEME? SEND ME VIDEO OR SCREENSHOT IF YOU CAN.
Hello,
To change the logo on Liberty Case demo you’ll need to edit the homepage using tagDiv Composer – https://i.imgur.com/xcH9hNh.png select the logo and check the SVG tag, then remove/replace the code for svg or hide the svg – https://i.imgur.com/VNv0p1Q.png if you use an image or text those can be set in “General” tab – https://i.imgur.com/AyvyqaC.png
I hope this will help you! If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you!
Calin
Hello again dear tagDiv team can an author publish a post for a fee via the front-end post form? (by setting a fee of 3, 5, 10 dollars for the post) and can readers buy and read this post? I want to add something. Where does the author see his earnings and how does he withdraw his money? Thanks Regards
Does the theme support opengraph? Can we add external links from other news sites? (with auto fetch image and data) Thanks Regards
Hello,
“can an author publish a post for a fee via the front-end post form? (by setting a fee of 3, 5, 10 dollars for the post) and can readers buy and read this post?” – yes this is possible, but the ” I want to add something. Where does the author see his earnings and how does he withdraw his money? ” is not yet present in our theme.
The theme itself doesn’t have the opengraph, this is usually add by a SEO plugin.
Thank you! Calin
Hello dear tagDiv team I will buy your theme and I have one last questions: Is the Turkish translation ready? and how to install it. Moreover; Can I send an article or video (as 2 separate tabs – when I want to send an article or video) on a front end form? Thanks Regards
The theme has translation options for all the texts it uses on the frontend https://forum.tagdiv.com/loading-translations/ Some of the text may need to be changed in the composer directly.
You will need two submission forms if you want to provide the option to create standard posts with featured images, and video posts with featured videos. On each submission form you can choose the type of post it creates and whether it needs an image or a video. For example to submit a featured video https://prnt.sc/fkVitDTngR6v and create a video post https://prnt.sc/1e-E_Q1W0-Ul it has to be done like that.
If you decided to purchase the theme then you can install it and test it. You can install a few demos, check our how they work, make tests etc. And please let us know if we can help, we have a support forum where you can create topics, or you can send us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Hey our website https://vicesnob.com/ home page was set as static page. which was okay until recent updates
In your plugin td-cloud-liabrary in files
>> shortcodes >> common >> tdb_loop_2.php >> shortcodes >> common >> tdb_loop.php
started redirecting our home to our home page and wasted our a lot of time to fix
I had to modify your plugin’s files.
$url = get_permalink(); wp_redirect( $url, 301 ); exit;
This is the code which made problem, Does this makes any sense to you? You are redirecting 301 on same url? and that makes a infinite loop.
Please fix it in your plugin so we can update thanks.
Hi,
I will mention this to our developer team and they will investigate. I think the redirect is made only when the post loop has no posts to display. But if there’s a problem with it we will fix it as soon as possible. If you have more details to provide about the issue, please send us an email at contact@tagdiv.com and let us know. We are very sorry for the inconvenience.
Regards, Simion C.
Hello again dear tagDiv team Is peepso supported on this theme? https://wordpress.org/plugins/peepso-core/ Thanks Regards
Hi,
Most plugin work fine with the theme, but I can’t say for sure that this plugin will work fully with the theme. We haven’t tested it unfortunately. You could give it a try if you decide to purchase the theme.
Regards, Simion C.
Hello again dear tagDiv team You stated in the features that it is compatible with buddypress. Can we fully integrate Buddypress profile pages? (submissions, followers, following etc..) I want to add a social feature to the project I will do. If it doesn’t support it, there seems to be no point in buddpress integration. Thanks Regards
That is correct, the theme should work fine with Buddypress and its features.
Regards, Simion C.
