39369 comments found.
hi, just a couple of questions:
- is it possible to use the style of a demo on another demo also from Avada?
- with Avada is it possible to replicate a website made with the Elementor builder?
thanks p.
Hello @dosankos
- You can definitely import partial parts of multiple demos, however you can only use global options of one prebuilt website (demo) at a time, importing other will replace them unless you make individual changes to them manually.
- Every page builder is different in terms of what design feature it offers so it will not be possible to provide a very precise response to this, what we can assure you is that Avada Builder is recognized and loved by our customers in terms of diverse layout it can product with ease.
We will be happy for you to be a part of this Amazing Community!
Thanks
-Ammar
Thanks 
Not a problem.
Getting the following error on installation:
<=== Das Theme wird installiert …
Das Paket konnte nicht installiert werden. Dem Theme fehlt das Stylesheet style.css.
Theme-Installation fehlgeschlagen. <===
Fix or refund…
Hi,
Please see that you’re uploading the ~10MB Avada zip file (not the full package which is much bigger). You can download the installable wordpress zip file from the downloads page here on your themeforest account.
To get started with Avada, please see this doc page:
https://avada.com/documentation/avada-quick-start-guide/
If you still see issues, as this area is not a support platform and is meant for pre-sale queries/generalities, please create a support ticket with our team on the below page and we will fix this for you quickly.
https://avada.com/documentation/how-to-register-for-my-avada/
Thank you. – Abbas
Setting font sizes for heading typography for mobile vs desktop is disappointing.
So I have to turn off small and medium devices for a 46px font on desktop because it’s too huge for mobile.
And then create a separate one for mobile and turn off desktop.
Why can’t this be streamlined with a setting in options under Heading Typography where mobile, tablet and desktop settings can be changed in one place?
So disappointing. A different theme that works with Elementor would have been a better choice. Unfortunately for me, I discovered this after importing a demo website that my client loves.
Hello Webslinger383
We already have an option available for responsive typography in Avada which you should be able to use without any issues, this way it will automatically adjust the typography based on the sensitivity you have set up, more about this can be read here => https://avada.com/documentation/responsive-headings/#toc_1_My_headings_are_too_big_for_mobile
If you need further assistance with this, kindly open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
oh wow, thanks for the clarity! The demo I imported (Psychology) had double headings set on the pages, that is why i didn’t realize!
We’re glad to assist.
Hello, I’d like to know if it’s normal that I can’t find your new pre-built website “portfolio” which is displayed on your site, because when I search for it on my page it’s not displayed. If this is normal, where can I download it from?
Thanks in advance
Hi,
Please see that you’re on the latest Avada v7.11.9 and you will get access to all the prebuilts.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Currently using your Dispensary theme, however, every time I update Avada the image saved as hero-3.jpg disappears from the home page. Could you please advise on a fix? Im having to reinstall and recreate my entire website every time I update, which is making me not want to update the theme.
Hello @jakubwronski
We also update our prebuilt websites regularly and this should not be happening in this case, this will require our team to check your specific website in this case and it will require us to take a look into the site, we suggest you to kindly open a support ticket and our team will get back to you.
Click Here to Get Avada Support
Thanks
-Ammar
Hi, I would like to clear one of my licenses for a new domain. How do I go about it?
Hello @matimoon
You will need to do this using the my.avada.com dashboard in this case, you should find a blue link icon in there which can be clicked to unlink / reset your purchase code.
If you need further assistance with this, kindly open a support ticket and our team will get back to you further.
Click Here to Get Avada Support
Thanks
-Ammar
What’s the source of the video footage in the Home page of the Avada Law pre-built website? Where can I buy or download it?
Hi
The video is taken from the link here
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
If you were to built my site on this pre-built website, can I use those images and videos?
Hi,
The paid stock footage on our site is not licensed for use on customer websites. You can use any free stock footage website to find similar looking videos/imagery very quickly and use that instead. Or if you want the exact same videos/images then you can purchase a license for those from the stock photos website.
Thank you. – Abbas
Hi. My support has expired recently but I installed the Avada Corporation pre-built demo but the menu does not appear. All content imported. Menu is there in appearance/menus but it does not show on the site. I tried several times to import again. Reinstalled wordpress but issue persists. Any idea why i have this issue with this Corporation pre-built site? Thank you.
Hi
Please do ensure you have the header assigned by going to WordPress admin panel dashboard → Avada → Layouts
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi, I just need to transfer my license to another domain. Therefore I unlinked old domain on my.avada but I still get problem to activate the license. ... and I cannot open ticket because my support expired … that does not mean that I should not be able change domain. 
What should I do? Cannot even deactivate avada theme, if I try to change theme I will be auto redirected to avada dashboard
Problem found … litespeed-cache. if I disable the pluging avada work normal.
Hi
Thank you for your update
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hello ThemeFusion there is a function on your slider that collapsable text or design inside of it?
Hi
This would depend on the type of slider you need.
1) For example, our containers (in which all content is added) now have an option where background images can be made into a slide. You can add any content in it (including the toggle element which is collapsible . However the content will not slide with the images
2) You can make use of our Avada slider and add toggle shortcode in. This would need some custom styling
3) We also offer the revolution slider with Avada (a bundled plugin) that allows the user to add content that can be toggled
We thank you for your interest and would be delighted to have you as a part of our growing community!
Thank you, Shaminder
Just a quick note that the Avada Cafe template demo has some styling issues on the Our Story page. The issue is shown lower down the page under the timeline posts. The font and icon size are super huge now. Hope this helps!
Hi
Thank you for taking the time to report this. Our team will address the issue shortly
Thank you, Shaminder
What can i do if Live Builder is not working since last update?
Hi
We would request you to please reach out to support for this.
Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
My support period has expired, what can i do? I think is your fault this problem and i need to solved
Hi,
As this area is meant for presale queries/generalties, for your issue you can reach us directly via the form on the following page and explain your issue and we’ll get back to you as soon as possible: https://avada.com/contact/#contact
Thank you. – Abbas
I get a new warning since the last avada update and the product page will not load PHP Warning: Undefined array key “aria-describedby_text”
Hello @futureproject511
Seems like two different issues, for the warning you are getting we have already fixed that for our next updates, regarding the product page not being able to load, it will require our team to check your site.
Can you kindly open a support ticket following link below and add your site details, our team will check it out for you further.
Click Here to Get Avada Support
Thanks
-Ammar
duplicate
Can we create popups in it ? trigger on some event, scroll, exit intent, page triggers options like that ?
Hi,
Definitely.
You can use our Off Canvas feature for creating such popups that can be triggered on scroll, element click, time on page etc
For details on Off Canvas, please see: https://avada.com/documentation/how-to-use-the-off-canvas-builder/
Avada is a one time purchase good for use on a single website. You get free updates for life. You can use Avada on one site by using it on any good WordPress hosting (you’d need to buy your WordPress hosting). Avada also comes with ~100 prebuilt sites so you can import any of those and build from there.
- The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU
- You will also receive free theme updates for life
- You will gain access to all of the Avada prebuilt sites -> https://avada.com/prebuilt-websites/
- Avada Quick Start Guide -> https://avada.com/documentation/avada-quick-start-guide/
Thank you. – Abbas
Thanks for early response you guys are amazing !! I have one more question can we create dynamic content in it Or any plugin of yours ecosystem support it, like to make listing websites, real estate website. I just want to move to Avada for my next projects.
Hello Manny
We are compatible with ACF and Avada does have dynamic field options which can bring in ACF values into the layouts, you can read more about this here => https://avada.com/documentation/how-to-use-dynamic-content-options-in-avada/
We will be happy for you to be a part of this Amazing community!
Thanks
-Ammar
I really love the new Portfolio Demo. It is very creative, and loads quickly. I hope to be making speedy websites with this for my projects. However, I am facing a font issue when I push the site to my host for staging. I’ve created a support issue for the same. Hope to have it resolved soon. Thanks.
Hi
Thank you for your kind words. Our team has received your support ticket and we we have responded to your query
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
DUPLICATE
hi, i dont find in prebuild template the Avada Programmer…can you help me?
thank Andrea
Hello @beadlebe
Avada programmer is definitely available to be downloaded as a prebuilt in our prebuilt website section, kindly make sure that you are running the latest version of Avada and check again once.
Thanks
-Ammar
Hi Ammar, thanks…i’ve 7.5 version of Avada, is it the last? Programmer Theme there isn’t..
Hello @beadlebe
The latest version is actually 7.11.9 at the moment
Thanks
Sorry but where do I read the version? I read Avada version 7.5 in the themes section
ok I fixed it thanks…I don’t know why but it gave me version 7.5, now I updated the files manually and I see everything correct…thanks
Glad to hear that.
- Abbas
The latest Avada patch asks to regenerate thumbnails after installing it. What’s your Go-To thumbnail regeneration plugin since there are so many and all of them can’t be good?
Hi,
The one by Alex Mills (Regenerate Thumbnails) work well and is pretty popular so you can give it a shot.
Thank you. – Abbas
Hi, I am using this demo. But it does not have a single service page. And it must have. Otherwise, how can we create a single service? Currently, all services go to “The Studio” page. https://avada.website/digital-agency/services/
The learn more link on Services archive page goes to the “The Studio” page. Why it is so?
Hello @mshakirtahir
We will gladly assist you with this issue, however this is a support request which our team will need to take a look at to assist you further.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
which hosting i need.
Hello @Princeraj1937
As far as your hosting provided meets these requirements, you should be good to go => https://avada.com/documentation/requirements-for-avada/
You can also checkout our recommended hosting here => https://avada.com/hosting/
Thanks
-Ammar
how to check admin panel of this theme
Hello @princeraj9137
A backend access to check WP admin panel is not a possibility for any theme being sold here on themeforest.
Thanks
-Ammar
Is the Avada theme compatible with WP Bakery? If not, which page builder is it using?
Hi
Avada makes use of the Avad builder. The Avada builder gives an array of options to create content. We have several feature rich design elements that can help create your content as per your needs. https://avada.theme-fusion.com/design-elements/. Avada offers powerful features that allows you to make forms, popup, custom grids for post types, dynamic content options, custom layouts for header/footer, custom archive pages layout and much more! As you can see from the above, with Avada, you do not need an additional page builder to create content and we have not tested any other builder with the theme
We look forward for you to be a part of the fastest growing theme community
Thank you, Shaminder
Ok, thank you for the quick reply.
You are most welcome
