12922 comments found.
I use demo twenty eight but can you tell how I can get all three columns to show on mobile? On desktop all 3 are shown. How can I enable all to show? It could be by mistake it is made only to show two? https://ibb.co/fncdSRr
Thanks 
Hello Booket!
In the column settings, you can set how they should be displayed on different browser widths. https://prnt.sc/6jVnn9LNxTCD
Best regards,
DFD Support Team
Hi,
perfect theme. thanks. I just purchased it.
But I can´t find any info about activating slider and wpbakery. Are these plugins included?
Regards Dirk
Hello Mark!
Yes, these plugins are added to the theme. They are purchased under an extended license, so they do not need to be activated. After activating the theme with the purchase code, a button will be available to install these plugins. If you are unable to install these plugins yourself, write to us here, provide access to the admin panel and we will help you.
Best regards,
DFD Support Team
Hi, how can I get a sticky menu on mobile phone?
Kind regards, Martina
Hello Einkauf-hela!
It is not possible to do this as an option. You can try to do this using custom code (CSS/JS). Make a request here and I will try to help you.
Best regards,
DFD Support Team
Hi, Ok too bad I also need the class that was added to the desktop version when scrolling (class=“small”) why is this not taken over for mobile? In which file was this code defined? Then I could customize it myself.
Kind regards
I do not recommend editing the files, as they will be overwritten when the theme is updated. Better to do this via the “Custom JS” option.
Hi, i send you a ticket, can you send me a javascript code?
Answered by e-mail.
Best Theme.
Hello Bobbysap!
We are glad that you like our topic. If you have any questions, do not hesitate to ask, we will be happy to help.
Best regards,
DFD Support Team
I need to use a simplified navigation header instead of the default header on my Shop page. I’ve checked “Disable header” to no avail. Can anyone advise?
Here’s the URL: https://fryefamilyband.com/shop-new/
Thanks, JS
Hello Tmainc!
As far as I can see, your header is collected by the WPBackery plugin. I need to look at the settings. Create an ticket here and grant access to the admin panel. And I will check everything.
Best regards,
DFD Support Team
Ticket created. Thanks!
The answer was sent by e-mail.
Hello Jaafarhaitham!
Unfortunately, this cannot be done as an option. I wrote you a custom CSS code for this.
.dfd-portfolio-loop .dfd-portfolio .project .cover .dfd-folio-heading-wrap .dfd-folio-categories {display: none;}
The code needs to be inserted into Theme Options – General options – Custom CSS / JS – “Custom CSS” section.
Best regards,
DFD Support Team
Thank you for your support problem solved
Let me know if you have any questions left
Hello, i have your theme for years, but am stucked on WordPress 6.4.5 , if i update for a higher the content on the pages doesn’t appears, can you help me please. thanks
Hello Darkayz!
Could you please get in touch with us via ticket here and clarify the WP and FTP access details? Make a full backup beforehand.
Best regards,
DFD Support Team
Hi, it seems i have run into a small issue with demo contet. I have also sent a support ticket with required access details.
Hello C64!
The answer was sent to the e-mail address.
Best regards,
DFD Support Team
replied and sent new details.
Done
Re sent new email.
Done It is not necessary to duplicate letters here and in the mail. All appeals are carried out in order of priority.
Good afternoon,
I have purchased a WordPress theme called Ronneby and installed it on a website that is no longer in service (https://montanaclima.cl). I would like to recover it to use on another site.
Could you please assist me with this process?
Thank you in advance for your help.
Hello Poboles!
Could you please get in touch with us via ticket here and clarify the WP access details and purchace code?
Best regards,
DFD Support Team
Hello, I would like to dispaly gallery items on a page, but instead it is the gallery category which is displayed. Can you help me ? thanks
Hello Тetvetic!
Could you please get in touch with us via ticket here and clarify the WP access details?
Best regards,
DFD Support Team
I’ve asked this before but all I got was an answer saying “this is not the case”. Well, it is the case… in my case. My ronneby theme is asking to activate the WP bakery. I can’t edit pages or anything. Please help. www.gypsysoulrecords.com is the website
Hello Renan!
Could you please get in touch with us via ticket here and clarify the WP and FTP access details?
Best regards,
DFD Support Team
Your website isn’t secure. I tried on safari and chrome and it’s saying website is insecure
The security bug has been fixed. I responded by email.
Hello,
I upgraded to WordPress version 6.6.1 and to the latest version of DFD Ronneby and my website does not load anymore.
Can you please assist me with this. Error details and more information below.
Thanks in advance!
WordPress version 6.6.1 Active theme: DFD Ronneby (version 3.5.61) PHP version 7.4.3-4ubuntu2.17
Error Details
An error of type E_ERROR was caused in line 216 of the file /var/www/vhosts/kiriacoulis.com/wwwroot/corporate/wp-content/themes/dfd-ronneby/inc/redux-config.php. Error message: Uncaught Error: Call to undefined method Redux::set_help_tab() in /var/www/vhosts/kiriacoulis.com/wwwroot/corporate/wp-content/themes/dfd-ronneby/inc/redux-config.php:216 Stack trace: #0 /var/www/vhosts/kiriacoulis.com/wwwroot/corporate/wp-content/themes/dfd-ronneby/inc/includes.php(85): require_once() #1 /var/www/vhosts/kiriacoulis.com/wwwroot/corporate/wp-content/themes/dfd-ronneby/inc/includes.php(19): Dfd_Ronneby_Includes->mixedInclude() #2 /var/www/vhosts/kiriacoulis.com/wwwroot/corporate/wp-content/themes/dfd-ronneby/inc/includes.php(162): Dfd_Ronneby_Includes->__construct() #3 /var/www/vhosts/kiriacoulis.com/wwwroot/corporate/wp-content/themes/dfd-ronneby/functions.php(7): require_once(’/var/www/vhosts…’) #4 /var/www/vhosts/kiriacoulis.com/wwwroot/corporate/wp-settings.php(668): include(’/var/www/vhosts…’) #5 /var/www/vhosts/kiriacoulis.com/wwwroot/corporate/wp-config.php(100): require_once(’/var/www/vhosts…’) #6 /var/www/vhosts/kiriacoulis.com/wwwroot/corporate/wp-load.php(50): require_once(’/va
Hello Cbalikos!
Could you please get in touch with us via ticket here and clarify the WP and FTP access details?
Best regards,
DFD Support Team
Hello I submitted a ticket there after your reply, but I am not sure if it is received because I cannot find it anywhere nor did I receive any e-mail about it.
All right. The answer was sent by e-mail.
Hi, It’s asking me to sign in and to activate WP bakery. I thought this template came with it. Please advise
Renan.
Hello Renan!
No need to activate WPBakery. This plugin is purchased under an extended license and is included with the theme. You can use it.
Best regards,
DFD Support Team
Hi Guys !
I need your help… I want to link the whole product box – not only the headline. Is that possible ?
Thank you !
Hello!
Could you please get in touch with us via ticket here and clarify the WP access details? And also a link to the page where you want to do it and I will check it.
Best regards,
DFD Support Team
Hello Tanzj!
You need to install the Ultimate VC Addons plugin. Create a request here and I will help you.
Best regards,
DFD Support Team
I uploaded the theme to a staging site to try it out. Can you please deactivate it so I can start over on a new staging site? Thank you.
Hello Carmenghia!
Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?
Best regards,
DFD Support Team
Bonjour, Hello, La dernière version du thème est elle compatible avec la dernière version de WordPress 6.61 ? Is the latest version of the theme compatible with the latest version of WordPress 6.61? Sincerely
Hello Tuktukmarseille!
Yes, the latest version of the theme (3.5.61) is compatible with the latest version of wordpress (6.6.1).
Best regards,
DFD Support Team
Hi, I would like to import the Ronneby theme demo “car service” ( https://rnbtheme.com/sixty-eighth/) but the import file fails. I have this message : “There was an error importing demo content:
Il y a eu une erreur critique sur ce site.En apprendre plus sur le débogage de WordPress.”
Can you help me please ?
Thank you
Hello Arnone!
Could you please get in touch with us via ticket here and clarify the WP access details?
Best regards,
DFD Support Team
Can you please deactivate all of my licenses so I can use one of them?
Hello Damien!
I have deactivated all your licenses. Now you can use it on new sites.
Best regards,
DFD Support Team
Thank you for this awesome theme. Unfortunately i ran into a little problem and i need your help. I purchased the Ronneby theme on 22 Mar 2024 and i had it working beautifully on my website as i was designing to launch the website soon… well i had a major web hosting issue happened that made me have to swicth to a brand new hosting company and i lost everything. I kept my domain name but it won’t let me reactivate the theme because it says it’s still attached to old website (even tho the website is completely gone off the old hosting site and there is no trace of it anywhere…. yet it still won’t let me activate it on a brand new wordpress. PLEASE HELP! I have tried everything and paid around $79 CDN on it and i have been without a website for a few months trying to solve this issue. I need it to look for employment. Please help.
Hello Bichoobhai!
Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?
Best regards,
DFD Support Team
Your team sorted this out quick. Service is top notch. I am impressed. Thanks again.
You are welcome