Hello, @asrisers,

I have found and whitelisted your IP, Please try again now, I am sure you will not face this issue anymore.

Regards, P-THEMES.

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Hello, @Joaquim_,

That issue isn’t related to our theme. However, you can review your site’s plugins for potential causes. Our theme includes a Speed Optimization Wizard, which you can use to enhance your site’s performance. For detailed instructions, please refer to our theme documentation here:: https://www.portotheme.com/wordpress/porto/documentation/?s=speed

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Hello, @manoniko,

Unfortunately, this is not possible with the FSE mode for now, we kindly request you to please request it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our development team will check it and note it down for the future upcoming updates of the theme.

Thanks for your understanding.

Regards, P-THEMES.

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Hello, @Ceeeeg,

Unfortunately, the Add to Cart button’s functionality cannot be changed to a Call Us button, as this is the default setting of the theme and WooCommerce. There isn’t an option to modify it directly.

To achieve the desired result, we recommend using a third-party plugin or custom code that aligns with your requirements.

Regards, P-THEMES.

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7.1.4 Porto Version

Hello, @Joaquim_,

That option has been included in the theme in the version 7.1.5: https://pasteboard.co/pDD2aH8vbyvp.png so you have to update the theme and plugins to the very latest version.

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Hello, @ahucher86,

We apologize for any inconvenience. Please review the following options:

For the Top Level Menu Item: Go to Porto >> Theme Options >> Menu >> Menu Styling. You can find a visual guide here: https://pasteboard.co/4TCxzGGXKDqR.png

For the Main Menu: Navigate to Porto >> Template Builder >> Header and edit the Navigation Menu item. Under the “style” section, you can adjust the typography as needed: https://pasteboard.co/0ZhbPytRXUOL.png

If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!

Regards, P-THEMES.

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Hello, @DaveDiss,

Please follow these steps:

Go to Porto >> Template Builder >> Header.
Edit the Custom Header.
Modify the Cart element and select the Cart Icon according to your preferences.
Publish the changes.
Clear your browser cache and check your site again. 
You can use this link for reference: https://pasteboard.co/orCnb2ebqo0V.png

If the issue persists, please reach out to our support team with your site’s WP Admin URL and credentials. We’ll investigate and assist you further.

Regards, P-THEMES.

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Hello, @Joaquim_,

Please navigate to Porto >> Theme Options >> WooCommerce >> Single Product and remove the block slug name from “Content Bottom Block” it will solve your issue.

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Hello, @Joaquim_,

Please navigate to Porto >> Theme Options >> WooCommerce >> Single Product and turn OFF the “Related Products” from there: https://pasteboard.co/j7hyTZBQyazz.png

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Thanks and the recommended products to hide them?

Hello, @Joaquim_,

Please navigate to Porto >> Theme Options >> WooCommerce >> Single Product and turn OFF the “Show Up Sells” from there: https://pasteboard.co/gblesPf5P3wm.png

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Hello, @ReyCasper21,

Thank you for the information. We’ll address the issue on the Demo site shortly. If you’re experiencing the same problem on your site, please ensure that the Porto Functionality plugin is installed and activated, as this should resolve the issue.

Regards, P-THEMES.

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Hello, @BadDevil,

Could you please provide your site URL so I can take a look and assist you?

Regards, P-THEMES.

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Hello, @SQLGuru,

Unfortunately, there’s no way to apply the newsletter popup exclusively to desktops and not to mobile devices. If you’d like to remove it from the mobile version, you’ll need to use Custom CSS. Please provide the page URL and a screenshot, and I’ll help you with the Custom CSS.

Regards, P-THEMES.

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Hello, @grafimarkt,

Sorry for the inconvenience but unfortunately, the show-on hover menu effect is only available in wpbakery now. We will add that option to the Elementor in the future.

For now, if you want you can use the Custom JS code to solve your issue easily.

Please navigate to the Dashboard >> Porto >> Theme Options >> Skin >> Custom JS >> and paste the below code there like this: https://postimg.cc/PvGXTrrs and then save settings, finally check back to your site after clearing the browser cache.

window.jQuery(document).ready(function($){
$(".intro-carousel").on('resized.owl.carousel', function(event) {
$(".intro-carousel .owl-nav").width($(".elementor-container").width() + 40);
});
jQuery('#main-toggle-menu').addClass('show-hover');
});
window.jQuery(".intro-carousel").on('initialized.owl.carousel', function(event) {
setTimeout(function(){
jQuery(".intro-carousel .owl-nav").width(jQuery(".elementor-container").width() + 40);
}, 100);
});

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Hello, @dennygoosensen,

Could you please provide the page URL and a screenshot of the product you’re referring to on the cart page? This will help me understand the issue better and assist you more effectively.

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hi, please see the cart page: https://www.treviro.nl/winkelwagen/

I created a custom post type for the cross sell products named “Product Type Simple S”.

How can I change the layout of the cross sells to the “Product Type Simple S” I created?

Hello, @dennygoosensen,

The Cross-sells products (user defined) show on the cart page.

And unfortunately, there is no option to apply the custom layout on those Cross-sells products because of not editing the Custom layout for Cart page.

Regards, P-THEMES.

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Hello, @Colesvida,

1. You can change the New label from Porto >> Theme Options >> WooCommerce as per your requirements: https://pasteboard.co/wzs984Ll4FBP.png

2. About “Please select some product options before adding this product to your cart.” it is created with JavaScript, It’s coming from Woocommerce it self. here the file.

...public\wp-content\plugins\woocommerce\includes\class-wc-frontend-scripts.php

You can also use custom code to manipulate the output at that position: https://stackoverflow.com/questions/50216622/change-the-alert-text-on-add-to-cart-action-without-selected-variation-in-woocom

3. Please follow these steps:

Finally, search for and translate the desired strings. This should resolve the issue.

4. That is the Custom Text, and you can change it from WP-Dashboard >> WooCommerce >> Settings >> Accounts & Privacy >> Privacy Policy: https://pasteboard.co/1Tq3C8oInYdV.png

Regards, P-THEMES.

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Hello, @dennygoosensen,

I have just checked your provided screenshot and found that the quantity field is showing and working perfectly fine on the single product page you provided, here is the screenshot: https://pasteboard.co/nkTcnfgGrPMH.png please check back to your site again after clearing the browser cache.

Regards, P-THEMES.

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Hello, @Colesvida,

Please go to Porto >> Template Builder >> Header and edit the Custom Header. Locate the “Porto Info Box” element and delete it to remove it from the header. For reference, see this screenshot: https://pasteboard.co/IiDcALGOVniB.png

Regards, P-THEMES.

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Hello, @gs-webcreator,

To manage different layouts for various devices using the WP Bakery editor, take advantage of the responsiveness features for columns. You can follow this guide: https://wpbakery.com/video-academy/control-elements-different-devices-responsive-column-controls/ . Set up elements to be visible on desktop but hidden on mobile, and vice versa. This approach allows you to easily customize layouts for different devices.

https://wpbakery.com/video-academy/category/responsive/?gad_source=1&gclid=Cj0KCQjwwuG1BhCnARIsAFWBUC06Vakr1eAGELhuX7-r1Ev2vJHdXu2-A3Gi0m0Cvy_AFUcsrCSSj_EaAoEREALw_wcB

Regards, P-THEMES.

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Hello, @dennygoosensen,

The countdown timer’s default functionality is designed to activate when you select a product variation, ensuring it always displays only when a variation is chosen.

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Hi, but there is no option to show it always instead of only when variation is selected?

Hello, @dennygoosensen,

That is what I told you it always shows only with the simple product but not with the variable products. This happens because variable products depend on variations, and the behavior is applied to those variations. Therefore, it only appears with variable products when you select a specific variation. This is the default functionality and cannot be changed unless you use code customization or a third-party plugin.

Regards, P-THEMES.

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Hello, @jer23jk,

Thanks for your report, I am personally using the latest version of the theme with the PHP version 8.2 and also tested with PHP version 8.4 as well and there is no such issue on my test site.

I kindly request you to please share the small video clip to duplicate the same issue at my end on my test site, so that it will be easy for us to look and fix that issue.

Once you will share the video, I will follow it and then let you know that the issue is there in our theme or only on your site.

Regards, P-THEMES.

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Hi, PT-Support2

Thank you for your prompt response.

The issue is quite straightforward: when I update to the latest version of the Porto theme, my site breaks on any version of PHP that I have tested (PHP 7.4, 8.0, and 8.1).

Given the nature of this issue, it’s not really something that can be captured effectively in a video. The site fails immediately upon activating the latest version of the theme, resulting in the fatal errors I described in my initial report.

To clarify:

I update the theme to the latest version. The site then breaks and shows a fatal error message across all tested PHP versions. Reverting to the previous theme version resolves the issue. If you require any further information or a different type of documentation to help replicate the issue, please let me know.

Hello, @jer23jk,

Please clone your site as a test site and share your site WP Admin URL and Credentials along with the Cpanel Login details with us via our support system so that our experts can check that issue on your site and help fix it.

Regards, P-THEMES.

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