Discussion on Soledad – Multipurpose, Newspaper, Blog & WooCommerce WordPress Theme

Discussion on Soledad – Multipurpose, Newspaper, Blog & WooCommerce WordPress Theme

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After updating to the latest version. When I share the blog post on Facebook through the social network sharing button, Facebook cannot gets the featured image.

Please guide me how to handle this problem.

PS: I look forward to supporting you in this case because I have just finished supporting you.

Best regards

Hi,

In the latest updates, we haven’t made any changes that would affect Facebook social sharing. I believe the issue might be on your end. Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.

Best regards,
PenciDesign

Thank you for your quick response.

I just sent you a message.

Best regards,

I have the last doubts.

1- OpenAi AI plugin With this plugin that you provide, I will be able to use my OpenAi API to publish news and the functionalities exist. 3 – Sponsored Post With your theme, I can create subscription posting plans in which my partner will pay via WooCommerce for the plan according to the news package.

Example:

Package 1 – 12 news items per month,

Package 2 – 24 news items per month,

This and the news that the partner publishes will appear with the name sponsored post

4 – Your theme is compatible with the Tutor LMS plugin 5 – Compatibility with WooCommerce for premium content subscription payments 6 – Author Payments In this module, I can define the commission that I will pay per news audience, that is, per the number of readers.

In this module I can pay for the number of times an ad is displayed to the Publisher partner 7 – Is there a subscriber management panel? Example.

Know the number of subscribers, city, state, country of the subscriber.

Know the amount of news that a given subscriber is reading per day, per week, per month, per year.

8 – News content will be displayed only to a certain audience. Example: create a subscription plan in which subscribers only view published news. 9 – Subscribers can create news monitoring and clip.

Example: the Subscriber pays for a subscription plan with monitoring. He will create the keywords he wants to monitor and in the subscriber area he will be able to have a space with the news stored in a monitoring and clipping folder according to the term he clipped.

Using Boolean search. 10- Paywall 10.1 Create a subscription that does not display ads to subscribers, 10.2 Create a subscription with news monitoring 10.3 Create a free post for the reader to read 4 news items per day. After that, the reader must register to read the news 10.4 Create subscription plans for the day, week, month and year 10.5 Integration with WooCommerce, integration with PayPal, Mercado Pago.

11 – Block readers by IP, email or phone number 12- Users must authenticate and confirm their email and phone number via SMS to prevent fraud.

Hi,

Thank you for your interest in our theme.
Our theme already supports points 1, 5, 6, 10.1, 10.4, and 10.5. The other features are not supported by our theme at this time.

Best Regards,
PenciDesign

1 – Can I integrate the AI ​​plugin directly with OpenAi and manage it?

2 – Do you have support if I need to include codes to make improvements?

3 – If I need to create news in English and Portuguese, how should I do so that the news is displayed in Portuguese for those who live in Portugal and English for those who live in the United States?

In other words, I need the portal to be displayed in English, Portuguese and Spanish.

[Is it possible to build a news portal to display news in 3 languages?

Hi,

1/ Yes, the theme already includes AI support through our AI plugin, which helps you create unique content and generate images.”

2/ Sorry, but if you add custom code, you are responsible for managing it. You can’t add multiple incorrect codes to the theme and expect us to fix or improve them for you. Please review the support policy for all items on Envato Market here.

3/ You can use the WPML plugin for that. This feature is already supported by WPML, and our theme is compatible with WPML as well.

Best Regards,
PenciDesign

I want to buy your theme, but security is important, as well as we need to have the freedom to customize on our side, make improvements to really adapt to the project.

Hi,

Yes, of course you can freedom to customize it. Our themes have no security issues – you just need to be mindful of the plugins you use.

Best Regards,
PenciDesign

With your theme I can develop my localhost project using wls2, ubunto docker with visual studio code.

And then upload the project to the web server.

2- With this theme I can include new features, develop the project on my side on the local host to really adapt it to my news portal project

And then publish the web server

3- You informed that your theme cannot be used on multi-site WordPress, which is the same theme that people sell updated and nulled for $15 USD on the internet and allows use in a multi-site WordPress structure

Why do you say that you cannot use it if there are people using your theme on multisite portals?

Hi,

For points 1 & 2: Yes you can do that with our theme. You can develop the project on the localhost server and upload it to website when everything is ok.

3/ I’ve made it very clear before, and please note that they are fraudulently selling our theme on nulled sites. As I mentioned, you can buy it if you want, but you’ll risk getting virus-infected files, security attacks, no support from the author, inability to activate the theme, and no updates. The choice is yours. Please do not ask us about this issue again – this is the third time I’ve answered your question on this matter.

Best Regards,
PenciDesign

After analyzing some topics of your theme.

Since it has limitations, I need to use only the news blocks and adapt it to a video streaming theme.

Do you have any plugin that is only for news blocks?

Hi,

Unfortunately, we don’t sell plugins separately. We sell the theme, which includes premium plugins developed specifically for it.

Best Regards,
PenciDesign

We are not talking about several sites with different domains, but rather building a multi-site structure because our news content is regional.

Example?> I have the domain.

www.domain1.com

The site structure would be

www.domain1.com for national news and national coverage

For local content from a specific city I will use

www.cominio1.com/cidade1 www.domain1.com/cidade2

This way the person can build a national and regional news portal.

Only your theme does not allow you to use a complete structure with a single site, since the license is unique because the main domain is www.domain1.com

The license fee is $59 USD readers can subscribe to the content by the month, week, year and day.

2 – There is a way for posts sent via the frontend to be sent as paid posts and for a name to be displayed in this post. Sponsored

Hi,

1/ Yes, sorry we don’t allow it. With each WordPress Dashboard setup requires a separate license.

2/ Yes – you can do that.

Best Regards,
PenciDesign

Hello, please i have a pre-sale question. Your theme meets all my needs but i would like to know if you have a widget in elementor that allows me place my ads in specific places. I like my things arranged and i don’t want ads popping up wherever they like. I have different post types and i want a theme that allows me be specific where i want the ads anywhere on the page since i use elementor templates to design my post pages. Foxiz theme offered this but the RSS feauture and AI integration makes me want to switch themes

Hi,

Thank you for your interest in our theme.
Yes – you can do that with our theme ;)

Best Regards,
PenciDesign

You will have some price promotion for your theme, because the same theme has several sites with it nulled, just as this same theme on some sites has a license of 15 USD

When are you going to give a promotion with a license for R$ 29 USD

Hi,

Thank you for interest in our theme.
Unfortunately, we don’t have any discount plans at the moment, and we don’t sell our hard work at such a low price. With Soledad, you can create a website quickly at a fraction of the cost of what the theme offers.

If you choose to use a nulled version, you risk your website being hacked or containing malicious code. Additionally, you won’t be able to activate the theme, receive automatic updates, or get support from us – the choice is yours.

Best Regards,
PenciDesign

Questions before purchase.

1- Can I integrate the AI ​​plugin with OpenAi on my side?

2- With this theme, I can create content subscription plans.

3- There is the option to create sponsored posts, that is, the user pays to send the post.

4- I can create a page with a login area for the press office, where users registered as press offices can send news through the front page.

5- Is it possible to create editor users to publish news only for exclusive editorial purposes.

For example, user A will publish architecture news. Therefore, when registering, he will register the news category. The user will only be able to publish news from the architecture category through the front page. This news will go to a block named commercial guide post.

6- Is it possible to manage user profiles and grant permissions.

7 – I can develop the project locally and then upload it to hosting

8 – I can customize everything on my side and upload it to hosting

9 – I can create free content plans with ads and paid subscription content without ads.

10 – I can create weekly, monthly, or annual subscription plans

11 – I can create content to be displayed only to a specific group of subscribers.

Hi,

Thank you for your interest in our theme.
Yes, all features can be implemented with our theme, except for points 5 and 11.

Best Regards,
PenciDesign

Good morning!

Can I use your theme with multisite?

Example:

My main domain is www.shekinah.news Since I need to create a news portal with regional content.

Main domain: shekinah.news multisite. site 1> shekinah.news/america site> shekinah.news/portugal site3> shekinah.news/italia site 4> shekinah.news/losangeles

I have regional content and therefore I need to have a multi-regional news site. The only way to do this is by using a multisite structure.

99% of WordPress themes allow you to use the same theme in multisite since it is used in several subdomains.

Hi,

Thank you for your interest in our theme.
Unfortunately, each WordPress Dashboard setup requires a separate license. We do not allow the use of a single license for multiple WordPress sites in a multisite network.

Best Regards,
PenciDesign

What guarantee do you give that your theme is 100% functional?

- Front post submission - Subscription system - Co-author system - Integration with OpenAi API - Integration with Membership and Pawal - Integration with the BBBress and Bypress plugins

Hi,

Thank you for your interest in our theme.
If any of the features do not work as described in the theme description, we will provide you with a full refund.

Best regards,
PenciDesign

Hello Does your support include maintenance for website speed? after using the template?

Hi,

Thank you for your interest in our theme.
We’ve provided guidelines on optimizing your site speed in the Soledad theme documentation here. You can review this information to improve your site speed after purchasing the theme. If you’re still experiencing issues after optimization, feel free to contact us via our contact form, and our developers will be happy to assist you.

Best Regards,
PenciDesign

The latest theme update has an issue with the vertical mobile menu. On iPad Air devices, the mobile menu activates when scrolling down the page and cannot be deactivated. As such, a large part of the content is permanently covered.

Hi,

We’ve updated the theme package. You can re-update the theme by following this guide and then clear all caches to resolve this issue.
Next time, if you have any questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.

Best regards,
PenciDesign

Re-updating the theme didn’t solve the problem.

Adding body {—pcsnav-w: 270px; } to the custom CSS seems to fix the issue, as described in this public ticket https://pencidesign.ticksy.com/ticket/3712586/

Please make sure you clear all the caching then check it again.

Best Regards,
PenciDesign

FYI: The recent update to version 8.5.6 – Aug 28, 2024, a theme error exists. When viewing a page or post in preview mode, the mobile menu appears locked open in desktop view. I have not tested it in mobile view. As a result I simply reinstalled the previous version (8.5.4), I did not have 8.5.5. - otherwise the theme is very good and very happy with it.

Hi,

We’ve updated the theme package. You can re-update the theme by following this guide and then clear all caches to resolve this issue.
Next time, if you have any questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.

Best regards,
PenciDesign

Dear PenciDesign developer, hello. I am a new user and haven’t purchased a WordPress theme on ThemeForest yet. I would like to ask, I saw on ThemeForest that the theme you developed is priced at $59,but Soledad has many theme demos.Can I use all the demo the mes after paying $59? Additionally, after purchasing, can the theme only be bound to one domain for use, or can multiple domains use the theme? Thank you very much!

Hi,

Thank you for your interest in our theme.
Yes, for $59, you can access all the demos we provide and mix and match sections and features from different demos. However, please note that with one license (priced at $59), you can only use the theme on a single domain. If you want to use it on multiple domains, you’ll need to purchase a separate license for each site. This licensing policy applies to all WordPress themes on the Envato Market.

I hope this clarifies things for you.

Best Regards,
PenciDesign

Thank you very much for your reply. If I buy multiple licenses at the same time, is there any discount? Thanks.

Hi,

Unfortunately, Envato Market doesn’t offer discount coupons (as you may notice, there is no field to apply a coupon on the cart or checkout pages), so we’re unable to provide any. We hope you understand.

Best Regards,
PenciDesign

After the new update, the logo moved from the header when opening any article to the bottom middle of the header. How do we solve this problem? https://i.ibb.co/G2WQjHp/Screenshot-2024-08-26-232813.png

Hi,

We just released an update to fix this issue. Please update the theme to the latest version, 8.5.6, and the issue will be resolved.
Next time, if you have any questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.

Best regards,
PenciDesign

Hi, I purchased a license for Soledad in 2021 and recently activated it for my new website. However, I had trouble installing one of the Soledad demos (it kept freezing and not downloading all the files). I started all over by uninstalling the demo and then re-installing it. This successfully installed the demo. However, when I tried to activate the demo I got an error message saying I already used the purchase code for another domain. I did not know that by uninstalling and reinstalling the demo, it would not reset the activation as well. How can I use my purchase code to activate my site? Thanks!

Hi,

Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.

Best regards,
PenciDesign

Hello , Will Be There any Gaming Demos And Layouts? New Demo That was just Added is not same when its importing .. (My Support is Expaired) Please Record Video how to do that, Couse I like that.

Hi,

Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.

Best regards,
PenciDesign

Hi, does theme have Surveys and polls feature?

Hi,

Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.

Best regards,
PenciDesign

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