6639 comments found.
Hi there,
I have a quick question regarding the display of gallery images on a single product page.
My product has both Sizes and Colors as attributes. When I select a color, I can see the variation image, but the gallery slider only appears when both attributes (Size and Color) are selected.
Is there a way to display the gallery images by selecting just the color, without having to choose the size as well?
I would appreciate any advice on this.
Thank you!
Hello, Cloudypro,
Thank you for contacting us and for using XStore.
The current behavior of the system is correct and predefined; however, you are welcome to submit a suggestion for its improvement through our task board at https://www.8theme.com/taskboard/. Should your suggestion receive significant support from other customers, our development team will consider it for potential inclusion in future updates.
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The 8Theme Team
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1. Can this be used to build multi vendor marketplace without needing any other plugin?
2. Do you have Mobile App script or plugin too?
Hello, ikechukwum,
Thank you for your interest in our theme!
1/ We are pleased to inform you that the XStore theme is fully compatible with the next multi vendor plugins – Dokan, MultivendorX, WCFM. You have the flexibility to import any of our demos and activate the plugin of your choice. It is not necessary to use all three simultaneously; simply select the one that best meets your requirements.
2/ We don’t have XStore App at this moment but thank you for your suggestion.
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The 8Theme Team
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Hi again,
Thanks for your prompt response.
I need clarity on these;
1. The multi vendor plugins you listed, are they included in the Xstore purchase? I mean, will they come with Xstore? If yes, which of the versions, free or pro?
2. Do you have any future plans to release Xstore App? This is the most important thing because I’m building a multi vendor e-commerce store and buyers will prefer using mobile App instead of inputting URL on the browser all the time.
Let me know
Hello, ikechukwum,
We appreciate your prompt response.
1. Dokan and MultivendorX can be installed vis XStore > Plugins Installer, WCFM is a free one. Read more – https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes
2. Unfortunately, Xstore App will not be feasible in the near future.
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The 8Theme Team
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Question before purchase I want to create a product page with a photo gallery and a page structure EXACTLY as you can see on airbnb website including the gallery structure in this specific way. is it possible Do you have an example page for this?
Hello, Yogevm1,
Thank you for your interest in our theme!
There is no such gallery structure https://prnt.sc/NB2NdC1eiiBV for single product page, by default, unfortunately.
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The 8Theme Team
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FileBird Pro new version 6.3.4 ?
Hello, Kolliop,
Thank you for contacting us and for using XStore.
Updated – https://www.8theme.com/downloads/
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The 8Theme Team
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I have sent a message to the mail, please reply
Hello, hmmt1983,
Thank you for getting in touch with us.
Answered by email.
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product original price less 5% automatically after quantity increase please solving sir already screenshot sended 8 theme support website (Topic)
Hello Centuryminds100,
Thank you for contacting us and for using XStore.
We’ve answered via the support forum.
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Olá, eu comprei o produto porem ainda nao consegui acessar aos arquivos, pode me ajudar? ID da transação 48E62943DT476815W
Hello Kelvenkennedy,
Thank you for getting in touch with us.
Please read this article – https://xstore.helpscoutdocs.com/article/4-theme-package If you can’t find XStore in the downloads area of your ThemeForest account, you need to contact Envato support.
We hope this information is helpful.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ (you need to register an account using the theme purchase code).
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The 8Theme Team
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Hello team, so we are using Yith Product Add-ons & Extra Options to add addons & product options. Once we turn on Yith Product Add-ons & Extra Options, the add to cart and checkout buttons don’t work, so please check. Also options are coming in sticky add to cart, and it looks too bad. I attached the credentials in the private content area. so please check
Hello, Growthxmedia,
Thank you for contacting us and for using XStore.
We are waiting for your response on the support forum – https://www.8theme.com/topic/add-to-cart-checkout-functionality-is-not-working/#post-411291
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Hello, Growthxmedia,
Thank you for your recent feedback. We genuinely regret to hear that your experience with our theme and support has not met your expectations.
We noticed that you mentioned issues with a plugin that’s documented as supported by our theme. Please know that we strive to ensure compatibility with all listed plugins, and our aim is always to provide the best possible assistance.
We have reviewed your recent support case, particularly the one regarding the “Add to Cart” and checkout functionality, and see that we provided assistance through this link: https://www.8theme.com/topic/add-to-cart-checkout-functionality-is-not-working/#post-411291. Our intention was never to upsell services but rather to ensure you have the optimal setup for your needs.
If you feel that your issues have been resolved, we kindly ask that you consider updating your rating from 1 star to 5 stars to reflect the resolution of your concerns. Your positive feedback is important to us and helps other customers in making informed decisions.
We value your business and would like to make things right. If there are any remaining concerns, please let us know, and we are committed to assisting you further.
Thank you for your understanding, and we hope to turn your experience around.
Warm Regards,
The 8Theme Team
Hi my woozone seem not to be working, i sent you detailed message via the contact form. Please treat as urgent
Hello, itwebmaster,
Thank you for contacting us and for using XStore.
We’ve answered to your email.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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The 8Theme Team
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Hi there! Recently I have been experimenting some major issues regarding Xstore Theme inside my Wordpress dashboard. It basically does not load properly and I have to refresh the dashboard webpage over and over until it charges fully. I have uninstall all plugins and the theme and the problem strikes when I activate Xstore Theme… any insights about what might be caussing this behaviour?? Thanks in advanced!
Hello Bemarketingcat,
Thank you for reaching out to us.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and temporary wp-admin access. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Please refrain from merely duplicating the text you have previously sent via email. To assist you effectively, it is essential for us to understand the issue and review your settings. Therefore, kindly add a video of your actions and the problem, a link to the relevant website, and temporary access credentials through the private content area on the forum. This will enable our team to log in and conduct a thorough examination of the situation you are encountering.
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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The theme disables AMP on the checkout page, so its url is modified. In Brazil, we need the order details on the checkout page for payments with PIX, for example. As the url is modified, these details cannot be displayed. So with this code, you preserve the order key in the url and the details are displayed. Add this to your theme’s functions:
function preserve_order_key_in_url( $url ) { if ( is_wc_endpoint_url( ‘order-received’ ) && isset( $_GET[‘key’] ) ) { $url = add_query_arg( ‘key’, sanitize_text_field( $_GET[‘key’] ), $url ); } return $url; } add_filter( ‘wp_redirect’, ‘preserve_order_key_in_url’, 10, 1 );function preserve_order_key_in_url( $url ) { if ( is_wc_endpoint_url( ‘order-received’ ) && isset( $_GET[‘key’] ) ) { $url = add_query_arg( ‘key’, sanitize_text_field( $_GET[‘key’] ), $url ); } return $url; } add_filter( ‘wp_redirect’, ‘preserve_order_key_in_url’, 10, 1 );
Se comprar este thema esperando suporte, esqueça, vc terá apenas um forum gigante que levará meses pesquisando o que deseja.
Hello, digiflowrafael,
Thank you for contacting us and for using XStore.
If the provided code assists you in resolving your query, you may add it to your site via the child theme.
Our team of developers will review your code and, if it meets our standards for correctness, we will consider including it in future updates.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/
Warm Regards,
The 8Theme Team
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Hi Team, I purchased this theme last year and I didn’t use this. now I am going to customize this theme. but when I click any product it shows there is nothing. there I need to fixed the problem. Thanks
https://prnt.sc/scTpPPEaepOUHello, sumanshaha,
Thank you for contacting us and for using XStore.
Please adjust your site visibility settings, please navigate to WooCommerce > Settings > Site Visibility > select Live and save settings.
Afterward, Please check again.
To assist you effectively, please create a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Estou enfrentando um problema em que as imagens das categorias de produto não estão sendo exibidas corretamente no modo AMP do meu site. Em vez das imagens, apenas o placeholder é visível. Já verifiquei que as imagens foram carregadas corretamente nas categorias de produtos, e não estou utilizando nenhum tipo de cache que possa estar interferindo. Gostaria de saber como posso obter suporte para resolver esse problema.
Agradeço desde já pela atenção e aguardo uma solução.
I’m facing an issue where product category images are not displaying correctly in AMP mode on my website. Instead of the images, only the placeholder is visible. I’ve already verified that the images have loaded correctly in the product categories, and I’m not using any type of cache that could be interfering. I’d like to know how I can get support to resolve this issue.
Thank you in advance for your attention and I look forward to a solution.
Hello Digiflowrafael,
Thank you for using XStore.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and URL. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Hi! Do u provide some designs files like PSD or Figma?
Hello Mecenas666,
We hope this message finds you well. We would like to inform you that for over six months now, we have discontinued including Figma and PSD files as part of our services and the folder you mentioned has been removed from our archives.
We acknowledge that there may have been previous instances where such files were provided; however, we have since updated our policy and have removed all references to the provision of PSD and Figma files from our communications and offerings.
We apologize for any inconvenience this may have caused and appreciate your understanding in this matter.
Warm Regards,
The 8Theme Team
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Hello, congratulations on the very well designed theme, it has many options, but I am frustrated because I can’t get the theme to work with the translations of the two files downloaded from the xstore website, both the theme and the plugin, I don’t know how to do it Take those translations, especially in the checkout and purchase buttons It is the first topic that I have so many problems getting the translation to work well.
thanks for the timely help
Hello, mibarcodepapel,
Thank you for contacting us and for using XStore.
Please contact our support team via the support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thank you in advance for your cooperation!
Warm Regards,
The 8Theme Team
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why are you unable to switch on the filter on the search page, and make it a dynamic filter?
Hello jtkirkuk,
Thank you for contacting us and for using XStore.
Please contact our support team via the support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thank you in advance for your cooperation!
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The 8Theme Team
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Hello.
We are not using Elementor and would like to disable this plugin if possible. Is there a way to have the product gallery function correctly without using Elementor?
Thanks.
Hello, Snow-man,
Thank you for contacting us and for using XStore.
Yes, the product gallery function on a single product page can work without Elementor.
To assist you effectively, please create a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Hello Nodos,
Thank you for contacting us and for using XStore.
Please edit Static Blocks https://youtu.be/JiI6qDaVtY4?feature=shared For example – https://prnt.sc/PFAWLJblec5v > https://prnt.sc/eoPHYsmEsTDT
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Warm Regards,
The 8Theme Team
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Thanks!!!
Hello Nodos,
You’re welcome!
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The 8Theme Team
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Is there a loop builder in Xstore?
Hello Tianxialuyalu,
Thank you for contacting us and for using XStore.
Please contact us by email via the form on this page https://themeforest.net/user/8theme and describe your request in more detail with examples.
Thank you for your cooperation!
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The 8Theme Team
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Hi – i cant see demo electronic mega market im on the latest version?
Hello Scph35003,
Thank you for getting in touch with us.
Please use ðeme_demo_versions_info=1 to clear cache, for example – https://prnt.sc/__ydfOnZGdjh
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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perfect that worked 
Hello Scph35003,
You’re welcome!
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