26934 comments found.
Support is sub par…The theme has several issues too many to list.
Hi,
We would like to take a closer look at the issues you reported. Please send us an email at contact@tagdiv.com and provide admin login for the website. This way we can check the issues directly on the website, and we will be able to help more.
Regards, Simion C.
I will be reaching out to the support email, thank you. The theme builder panel seems to be conflicting with MainWP
Support does not respond… WAs hoping to get three more licenses. Elements are missing on backend. Can’t edit, they appear on live without being logged in. No plugin conflict, just an issue with theme.
Hi,
I have replied by email, please check as well. If there are other issues besides the ones that were happening due to the conflict with the respective plugin, please mention them in the email.
Regards, Simion C.
Hi, I imported a template from cloud but the fonts do not inherit the theme’s fonts. Do I have to change each element on their own?. 2) Can I set up a CPT like “Team” and make a query looping these posts? 3) I find tag composer not intuitive, can I use something like Greenshit or any other Block Plugin to create new sections? Is there a way to share the same colors and typography between Tagdiv composer and Gutenberg? (maybe through CoreFramework). Thank you
Hi,
1. If you import a template from the cloud library it will have its own fonts and colors. It will have to be adjusted to match your existing templates. It shouldn’t take too long however.
2. You can create as many CPTs as you want. Then you can display them in the theme blocks and loops, by setting the post type name in the post type field https://prnt.sc/0rwUTiZ6Ov-X There is a block settings guide here if you would like to check it out https://forum.tagdiv.com/flex-block-settings-guide/
3. It will simply take some practice with the composer, to be able to use it to the fullest. While you could use something else to build new pages, the pages and templates provided with the demo install or imported from the cloud library, should only be edited with the composer.
4. The theme colors are mostly for theme elements. The composer can be used for basically everything except the post content, but this can be customized as well in the composer in terms of colors and fonts. It depends on what you are using in Gutenberg however.
We can discuss more, I suggest using the support forum or to send us an email https://forum.tagdiv.com/newspaper-theme-support/ We will check as soon as possible.
Regards, Simion C.
Hi Simion, thank you for the detailed answer 
Regards
I have sent an email regarding “JOB HUNT PRO” theme. Please check and advice.
Hi,
I replied via email, please check as well and sorry for the delay.
Regards, Simion C.
What happened to CSS Analyzer? Why is it deprecated? What is the alternative?
Hi,
We decided to remove the theme CSS analyzer a few updates ago. This tool wasn’t performing nicely in some cases, and improving/updating it would have taken a lot of time. Perhaps in the future it will be reworked and introduced again in the theme. There are similar options provided by plugins like wp rocket, litespeed, perfmatters and others. You could try a few plugins.
Regards, Simion C.
Please i bought a theme but it cant update
While my theme support ended, i cant update this theme
Hi,
I believe you are using a very old theme version, it should be updated as soon as possible. There were important security improvements over the years, new features were added, fixes, etc. https://tagdiv.com/newspaper If there are issues when you try to update, I suggest to send us an email at contact@tagdiv.com and mention a few details about the issues. We will check as soon as possible.
Regards, Simion C.
I have shared some details
hello, why the font not same with the demo?
Hi,
Indeed, that is not the correct font for that text. The rest of the text looks fine but not that one. We will take a closer look at this, please send us email at contact@tagdiv.com and provide a link to the website and admin login. We will check as soon as possible.
Regards, Simion C.
email sent, please check it out.
Hi Tagdiv, I’m interested in the JOB HUNT theme, but before is that any documentation where i can read all the features in details.?
Hi,
There isn’t documentation for that demo specifically unfortunately. But I will gladly explain how the demo works if you plan to use it. Please let me know by email if you have any questions, and I will check as soon as possible.
Regards, Simion C.
email sent, please check it out and advice
Hello there, I have write you one e-mail at contact@tagdiv.com but still no reponse. I will try here..:)
Any ideea how i can change the font family for all the element of website? Content , title, H1, H2, etc..?
I have try from Theme panel -> Theme font and no succes. I have change from all there.
Many regards
Hi,
I replied in the email, please check as well.
Regards, Simion C.
Hello, I have receive the message. Many thank’s for your help.
Best regards.
Hi. Previously, I could set the size of the featured photo in the post in loop-single.php, now it use 696×0 as Default post template. Can I set it to the full photo in the post?
Hi,
A standard post template uses the thumb size set in its code, these are all predefined. And normally one of the theme thumb sizes is used in those templates. They could be modified in a child theme if needed. However, we recommend using a cloud post template, which can be customized with the composer. Changing the featured image size can easily be done https://prnt.sc/0pTlpcO1eROb We can discuss more, I suggest to send us an email or to create a new topic in the theme support forum https://forum.tagdiv.com/newspaper-theme-support/ Let us know at any time.
Regards, Simion C.
hi
i see the plugin for paywall,but if i make a jobboard by newspaper theme, how do i monetize by “post a job” and charge by Feature listing?
Hi,
You could do it through the payment plans. You can create plans that allow the subscribers to submit a limited number of jobs, for example a cheaper plan allows submitting 3 jobs, a more expensive plan allows 10 jobs, etc. That’s a good way to monetize a job board website. Please let us know if you have more questions, I suggest using the support forum or to send us an email https://forum.tagdiv.com/newspaper-theme-support/ We will check as soon as possible.
Regards, Simion C.
does the theme included the plugin you mention about “do it through the payment plans. You can create plans that allow the subscribers to submit a limited number of jobs”
and what about the feature listing plugin , is it included as well? thanks
Yes it does. We provide a membership plugin https://tagdiv.com/build-a-membership-website-with-tagdiv-opt-in-builder-and-newspaper-theme/ This plugin will provide the option to create the subscription part and the payment plans, which can be integrated with the listings.
Concerning a featured listing part, it depends on how you want that to work. There is no extra plugin for it. But if you want to maybe display specific special jobs in a block, there are ways to do that.
Regards, Simion C.
Hi,
Just a pre-purchase question for the prebuilt template: https://demo.tagdiv.com/newspaper_travel_pro/There is a “load more” button on the home page to load more blogs – Is there an option to toggle infinite scroll, so the user doesn’t have to press this button and just scroll down to auto-load more blogs?
Appreciate your answer.
Hi,
Thank you for considering our theme. The load more button can be replaced with infinite loading https://prnt.sc/a-XFnid5LHxI Then the block will automatically load more posts as you scroll down. So that won’t be a problem. Please let me know if you have more questions.
Regards, Simion C.
Seriously changing a logo, the most important thing on a website is the hardest damn thing to do on this theme.. like dude, come on. “replace logo” would be awesomeee, right?
That demo uses a SVG logo, which is set like this https://prnt.sc/7xRZB1aXbPxL That can be removed from there. You can use a different SVG logo, or an image logo, or a text logo. Please let us know if you need help with it. I suggest using the support forum or to send us an email at contact@tagdiv.com We will check and help as soon as possible.
Regards, Simion C.
Can I turn off the sign up /thing for revenant? I want to use this for an award website, but what content shows inside once logged in? I don’t have a login to see the demo / logged in content?
Hi,
That can be removed. The sign in from the header can be removed https://prnt.sc/eTeVJTC6eLsl and the subscription element can be removed https://prnt.sc/LSfBvvKOIpLc Please edit the page with the composer and remove the elements you want.
Regards, Simion C.
Theme visual is amazing no doubt. But I did reset of hosting and uninstalled and reinstalled the theme like 10 times now. Nowways above of the problem confirmed above will get resolved. I think let me get a refund and stop this idea
The refund was approved. We are very sorry for the situation.
Regards, Simion C.
thank you waiting for refund
Hi,
After the latest upgrade when wrong all of my sites configuration was lost, I only have a DB backup, is the site customization settings in the DB? if it’s not I should not waste my time recovering the DB and I should start setting my site again.
Thanks in advance, Michael P.
Hi,
Everything is in the database, including the theme settings. Please restore the backup if something wrong happened. Then if you want we could take a look at the logs on your website, to try and find out what happened. If you want us to investigate please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also cPanel or FTP or similar.
Regards, Simion C.
After struggling googling and youtubing I think I should say this theme is not for beggering and for people who don’t have knoweledge, I could manage website builder and thought same might go with this theme, but no it.
edit with TagDiv Composer wont work tried all the browser and on the page itself it says Global 404 Template – Pulses Pro sign in / sign up even after enabling it work on the site, and only say sign in the logo wont change and next to demo name it would shows super annoyed. The social media icons wont work even after the links for the business accounts.
how to i change time/date weather etc, for some reason the image of all the pages take few secs to load.
Not getting help in the forum.
Can i please get some help.
I have reset my hosting, re-installed the theme couple of times still no luck. Getting upset up now
Hi,
Something must have been very wrong if there were so many issues. Since you have decided to request a refund, we have approved it. We are very sorry for the situation.
Regards, Simion C.
Theme panel edits do not save… theme is buggy.
Hi,
Such issues are usually caused by object cache, or perhaps security/firewall settings that block the theme from saving. Or maybe there can be other causes. If you want we can take a look at it, I suggest to send us an email at contact@tagdiv.com and provide a link to the website and admin login.
Regards, Simion C.
Hello ,
Using your theme and the “Interior” demo, I decorated my site. Unfortunately, the video in the background on the home page is not working. Can you help me with this? Any assistance on how I can handle this or solve the issue of loading the background video on the home page would be appreciated.
My site : https://interiorharbor.com/
Hi,
That will require entering a YouTube API key in the theme panel. It’s pretty easy to create one, there is a guide here https://forum.tagdiv.com/youtube-api-key/ But in case you already entered a key there and the video is still not working, please send us an email at contact@tagdiv.com and provide admin login for the website. We will check as soon as possible.
Regards, Simion C.
Theme has security vulnerability, can you please address this soon? Thank you
tagDiv Composer <= 5.0 – Reflected Cross-Site Scripting via envato_code[] The tagDiv Composer plugin for WordPress is vulnerable to Reflected Cross-Site Scripting via the ‘envato_code[]’ parameter in all versions up to, and including, 5.0 due to insufficient input sanitization and output escaping within the on_ajax_register_forum_user function. This makes it possible for unauthenticated attackers to inject arbitrary web scripts in pages that execute if they can successfully trick a user into performing an action such as clicking on a link. This record contains material that is subject to copyright. Date: 30.08.2024 | Source: Wordfence
Hi,
That issue was addressed in the current theme version, 12.6.7. There was a theme update released last week. Please update the theme to the latest version.
Regards, Simion C.
There is a major bug where you cannot delete elements that are empty. I keep selecting and right clicking or trying to drag empty columns and rows, but they “delete” button is greyed out.
Hi,
Seems to work fine on my end. There are multiple ways to delete a row. What if you click on the row icon and press delete on the keyboard? But the methods you mentioned should also work. We will take a look at this issue, please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check as soon as possible.
Regards, Simion C.
